House of Brakes has done a great job taking care of my Subaru Forester for regular service and…read morelarger jobs. They are always honest when it comes to what does or doesn't need to be done. They charge very fair prices and use high quality parts. The family that runs the place are very nice and always pleasant to talk to also!

My Camry was recommended to have the brake fluid replaced and I decided to try House of Brakes…read morebased on excellent reviews instead of having the dealer do this. My experience couldn't have been better - received an estimate (with a range) promptly by text, arranging the appointment was very easy, a welcoming environment once there, very quick timing when I explained I was going to wait while the service was done, fair price. Couldn't have been more pleased and will definitely return and recommend to others.

Scott and his team are honest, thorough and underpromised and overdelivered. The 1st time I came…read morefor an estimate and his was the best of the 3. Price, honesty, timeline and a positive experience with other staff. The other guy, I wish I could remember his name. He was helpful and resouceful beyond my highest hopes. I recently came for an oil change and brakes. High rec for Scott and Novato Auto Care. Support small, local business. This one has honesty, integrity and hard work.

Scott is an honest and hard working mechanic who gets thinks done and communicates well.read more

The mechanic you always dreamed of finding…read more I can't stress enough how much relief I feel, knowing that there is a shop I could take my car to with full confidence that my best interests will always be held as a priority. I took my car in years ago and was so impressed with their honesty, integrity, and quality that I had my entire family switch mechanics for the first time in decades. Not only do they not overcharge you, but they go out of their way to ensure you are aware that more affordable solutions can be possible or that no work may be required at all. In a world where you're unsure whether or not your mechanic is pulling a fast one on you, you can finally put your guard down at Northgate Automotive. The appreciation I have for how they operate runs so deep that when I realized I hadn't already written a five star review, I came back years later to ensure I gave them their flowers. If are this deep in the reviews, trying to find evidence of an Auto Shop that will treat you with respect and dignity, circle this review with the red pen. Once you find the right mechanic, you never look back.

northgate automotive was super helpful in fixing minor things with my former daily driver, a toyota…read moresienna! for fixing these minor things they were of very good value, far less than what you would expect at the dealership for the service requested- they make sure that your vehicle is running in tip top shape!

Fast and fair service. Excellent on explaining and prioritizing our service options and…read morerequirements.

DO NOT GO HERE! They…read moreblatantly violated BAR regulations by failing to get written authorization for work, and then they "found" more work once they started and added 60% to the bill! Even WORSE is they wrote down my credit card information and charged it WITHOUT AUTHORIZATION. They offered to fix my truck without a warranty, then when I complained they said they'd warranty the work "out of the goodness of their heart". This shop is a joke. Bait and switch leveraged work that they force you into doing. Pressure is their game. Jason, the manager, is an pushy, arrogant, and threatening. He called to try and strongarm me to not file a report with the BAR and refused to have the actual owner call me to avoid the report I filed. I wanted to speak to the actual owner before getting CA BAR involved, but Jason's attitude and lack of respect forced my hand. He literally writes cc information on pieces of paper and holds them until later. When I questioned this, he kept repeating the line that "any personal credit card information is destroyed at the end of the day." How? You literally jotted it down on scratch paper and then threw it away? Did you shred it? Use any proper document disposal?? This shop will get you to do $500 worth of work and then call you with other things they "find" and it's quickly $5000. They don't stand by their work, and their owner is too scared or too disengaged to deal with unhappy customers directly. The BAR will be contacting you shortly. The 11 page report I filed was very detailed.

I had an excellent experience with D & K Collision Repair Center and can't recommend them highly…read moreenough. Francisco and his team did a phenomenal job repairing my 2011 Chevrolet Silverado after it was hit in a parking lot. From the very beginning, they operated like a true first-class shop--professional, organized, and clearly experienced. They didn't just handle the repair; they also walked me through how to deal with the insurance company, helped set up a rental car, and made the entire process smooth and stress-free. The communication was outstanding from start to finish. I always knew what was going on, and the work was completed in a timely manner without cutting corners. The final result exceeded my expectations--the truck looks great. Before choosing them, I asked a few local mechanic shops I trust here in San Rafael for recommendations, and more than one pointed me to D & K. Now I understand why. While I hope I don't need collision repair again anytime soon, I wouldn't hesitate to come back if I did.

EXCELLENT! I cannot recommend this shop enough! Dealing with a damaged car is incredibly stressful…read moreand I was afraid of making a wrong decision. Francisco and his son Darell were so warm and reassuring that they instantly put me at ease. They were more than willing to answer all of my anxious questions, and from the moment I walked in, I knew this was my shop and felt completely taken care of. We all know insurance can take forever and often underpays garages for what they actually deserve, but Francisco handled the entire claim process flawlessly. As for the repair itself, the front end and paint matching by the team is absolute perfection. I feel like I have a new car. I want to say that not only did I experience solid repair work when I came to pick up my car, I also felt a sense of community and how much D&K goes above and beyond for their customers. It is a wonderful, family-owned business and I would bring my car back here again without hesitation! :)

I was very skeptical and indecisive when it came to finding someone to service my 2020 Audi A3. I…read morecan truly say I have nothing but great things to share about JP and his auto shop. From the timely communication to the transparency and honesty about the work being performed, I felt confident that my car was in good hands. It was clear they genuinely cared about providing quality service rather than overcharging. I highly recommend JP and will definitely be returning for all of my future car maintenance and service needs.

Every business should be this organized and well run and every auto shop should be this clean well…read moreorganized, and well run. I am beyond impressed with JP and his shop. I arrived early for my appointment and he came right out ready for me. The smog check and paperwork took less time than any other place I've been to. She has a special for Yelp, so mention Yelp when you book your appointment. His work is by appointment only. The price is very competitive.

Fantastic, the gold standard. If all businesses were like Steve's Auto care the world would be a…read moremuch better place. Honest, efficient, reasonable repair costs, thorough, and did I say honest?!! Wish there was a Steve's for German made cars!! Thank you Steve for your excellence- we have all noticed!!!

At last, an honest car repair business! The dealership totally misled me. If you own a Japanese…read morecar, this is the place to go.

I just had the most pleasant experience with the team at Japan Auto…read more I brought my truck in to see if they could diagnose a problem that I couldn't figure out on my own. They asked a lot of good questions and listened. They took it for a drive and threw it on the rack. They actually spent a good deal of time on it. They solved part of the problem on the spot and are working up an estimate for a fix that needs to happen eventually. Super honest and knowledgable with no pressure. I like these guys!

Japan auto was great. They had clear communication, delivered as promised, and were friendly to…read morework with.