Brought my car in because I could see oil around the valve cover gasket. Asked them to look it over…read moreand verify. They charged me $30 to look at t and provided an a free vehicle look over on other things. They let me know that it was indeed leaking and found an additional leak. They sent me a quote and I was flabbergasted at the price. The first original leak repair was quoted for $2,700. They did find another leak that would cost me an additional $1500 to repair . Way more than I was planning. I talked to a gearhead at my work and he said absolutely do not pay that. He said they do this to women, unfortunately. I talked to two other local shops who quoted me for everything on the original repair for $800 and $1100. Those quotes were for everything 17th Street was going to do for $2,700. I hate that companies do this. The icing on the cake was that when I drove my car home, I popped the hood and they didn't even attach the cover to the motor. It was just laying cockeyed on the top. It makes me question what else they didn't reinstall after looking over my car.

Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

I called this shop after being recommended & asked if they could replace my ball joints. The…read moreowner, JT, obviously didn't want to do the job. He asked me if I called other shops (I should've hung up on him). What kind of a shop doesn't do ball joints??? He finally agreed to take a look at the car. He made a big fuss that he would have to replace the lower control arms to replace the ball joints. WRONG! The ball joints are separate from the lower control arms on that specific Toyota. What an amateur!! It took him 2 days to change 2 ball joints & 1 tie rod. Then, I had to get an alignment somewhere else. A week later, I heard a noise coming from the front driver's side wheel. I took it back to the place who did the alignment & they showed me that the wheel bearing was damaged. Since JT & his crew had to take off the wheel & steering knuckle, I had no doubt that he destroyed the wheel bearing. It doesn't stop there - he didn't even secure 1 of the ball joints to the control arm. I would NEVER EVER go back & deal with this idiot JT. He gave me a sob story that he downsized after COVID & only does small jobs. Meanwhile, his sign says "We Do It All". Because of him, I fix my car myself.

JT has been saving my butt for years with my Lemon of a…read moreJetta GLI. I was beyond broke living in Norfolk and JT was the one person I could trust to work on my car. He came highly recommended from his nephew whom I served with. Every time I had a problem with my car I would take it to JT and I rely on him to fix my car without taking worrying about getting rip off like at other mechanic places. His work was superb, would absolutely go back to JT if I was still in the area. Thank you for not taking advantage of a young broke sailor :)!

Today I stopped in to see if the service had changed at all…read more I was greeted by Diane upon my arrival and she put someone to work on a state inspection right away. On 1/9/2015 I had a horrible experience dealing with William L Beasley. This year (1/15/16) I only spoke with Diane, and the inspection was signed off by William J Fletcher and it was a much better experience this time.

These guys are great! I have a Class A RV Motorhome 22.5" tires.... no problem. The staff was a…read morepleasure to work with from ordering through installation. They are open two Saturday's a month till noon

I was tired of paying exorbitant prices for quick maintenance and simple repairs, like changing out…read morecar headlight bulbs. While I know I could tackle it myself, I often find it takes me much longer due to not having the right tools and the risk of losing important nuts and bolts. I found a friendly, quick, and respectful mechanic who offers honest service at affordable prices, especially for tasks like replacing a low beam bulb. Making an appointment was easy, and the cost was significantly lower than what I would have paid at the dealership. I was fed up with being misled by car dealerships. I highly recommend this company for auto work!

We have been going to Able Auto for all of our general auto maintenance and repair needs for a few…read moreyears now after hearing about them for decades and dragging our feet about leaving chain shops that were often more costly than seemed needed. Able Auto have pricing that's more than fair - no extra charges and no upsells for services not needed at the time. Very friendly too.

I had an inspection done here last year and it was fine, other than it was like 80$ to get some…read morebulbs replaced. There is no handle on the door and they keep it locked, so you can't just wait inside. This year, I waited outside for 15 minutes. I called and told them I was waiting, and no one came for those 15 minutes. Went across the street to "A Plus Auto Repair & Wheels" and was there for 3 minutes top.

The shop owner Alex is a scholar and a gentlemen. He and his brother are experienced mechanics who…read moreknow what they are doing and genuinely care about helping out their customers. I have taken both of my cars in for major service. Alex took care of the problem thoroughly and saved me a lot of money. I highly recommend Kempsville Car Care Center.

You guys totally saved our day. We called Carl from the side of the road and were able to easily…read moreschedule an appointment. Thank you for being so accommodating and for getting us back on the road when other shops told us it would be multiple days.

Brought my truck in about a month ago to get my coolant tank replaced. I went on a short deployment…read moreand when I came back I noticed on one of the tank mounts Carls Service Center didn't put one of the bolts that holds the tank down and it looked like they attempted to ZIP TIE the tank down. How lazy are you people that you can't put one damn bolt on a tank? Sad as hell.

Great Auto Service Center! Excellent Customer Service and always ready to help! Prices are…read morereasonable compared to other places. I have already recommended them to my neighbor, who was pleased with their service.

I've been to Westview before. It was recommended to me by a friend. I'm glad he did. This place has…read morepreformed a couple of inspections for me, taken care of my wife's car, among other things. They extremely friendly, and very professional. Don't let the outside fool you. Give them a try.

Took my car in at 10:00 am they did the service out by 12n .Also it was cheaper to do .Ty was Great…read morekept me informed every step of the way. All I can do is speak for myself.Great Job thanks again.

I had work done than had problem called to talk to ty oner he told me if talked to anyone about…read moreit he would get me that was not nice of him I am 67 years old I thought I could ask questions. I am still thinking about this it's been five days now and I am still upset about being threaten.