Help me out during a stressful time the not knowing if it will work out to knowing everything is going to be good. They are Fast, nice and understanding read more

If I could give Thrifty Car Sales ZERO stars, I absolutely would. I purchased a vehicle from this dealership and within a very short time the engine warning light began coming on repeatedly. I brought the vehicle back multiple times while it was still under warranty, and instead of fixing the issue, staff simply reset the warning light and told me everything was fine. Two months later, the engine is completely dead. When I tried contacting the dealership for help, my calls were ignored. When I finally reached someone, I was told, "Oh well, it's your car, you bought it." That is completely unacceptable customer service and shows a total lack of accountability. During this process I dealt with multiple staff members including Esteban Tellez, Larana Rochelle, and other sales staff who were aware of the ongoing issue but failed to ensure it was properly repaired or followed up on. Management and leadership, including General Manager Moe Owji and Dealer Principal Tony Tousinezhad, ultimately oversee these operations and are responsible for how customers are treated and how warranty issues are handled. I was sold a defective vehicle, misled about its condition, and the dealership failed to honor their warranty obligations. I have since had to involve my bank, file complaints with state agencies, and document everything just to protect myself. This experience has been financially stressful, time-consuming, and completely avoidable if the dealership had acted honestly and responsibly from the beginning. If you are considering buying from this dealership: * Get everything in writing * Have the car inspected independently BEFORE buying * Document every interaction * Do not rely on verbal promises If you believe you have also been misled or sold a defective vehicle here, file complaints with the California DMV Dealer Licensing Division and the California Attorney General's Office. These agencies exist for a reason. Consumers deserve honesty, safe vehicles, and accountability. Based on my experience, this dealership has provided none of those. Proceed with extreme caution. read more

If I could give no stars I would. Carlos didn't let my husband test drive the truck on the freeway and forged my husbands signature without letting us know all the sections on the contract. He also made a typo that let us know the contract was rushed. We were informed many times they were closing so everything was rushed. The same day we drove on the freeway home and the check engine light came on. It was a cylinder 4 misfire! We had to replace all spark plugs and ignition coils! We went back before we repaired it and told Carlos about the check engine light and he said that AutoZone was a scammer ! We also had a markup price for $7k more just because we financed it when the cash price was $14k . We are now filing a small claim and hoping it all gets resolved. Best bet is to stay far away from this place ! read more

I wish this place would get shut down theres no way that a car dealership like this one should still be in buisness in 2026. My husband and I came to this dealership to try and purchase a family vehicle the salesman was nice and made the experience very seamless we found a car and got it that same day. We test drove it only 5 miles on the street never took the used car onto the freeway because we were told by the salesman the car had no issues. Fast forward ny husband finally drives off the lot hits the highway not even 10 miles from the dealership the car starts stalling and the engiene is cutting off on the busy highway, he has to pull over and call the dealership to call there tow truck. By the time we get ahold of them them they give us the tow truck number and say "theyre gonna stay on the line" my husband notices that the dealership hangs up because how conveniently theyre closed now. They sold us a bad car knowing it had issues. They were very unhelpful with getting it fixed on time and especially there communication when we paid in cash that day! Eventually we were able to get our refund with these dumb ass people. OVERALL DONT BUY A CAR FROM THIS PLACE ON FLORIN EVEN OUR INSURANCE SAID THEY HAVE A REPUTATION! read more

Thrifty Car Sales - NEVER BUY A CAR FROM THIS SPOT ON FLORIN - Car Dealers Near Me - Sacramento, California

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Horrible customer service. Sold me a car with a bad car part then tried to get the warranty to pay for it because they didn't want to pay even though we were told they would take care of it. No one is ever available to speak to. If you want good service or good car don't go to this place. read more

Got my used car from here , great service . Love the experience. They have a large inventory to select from , mid size cars to suvs

This is the very worst car dealership in Sacramento. Arrived to look at a vehicle and was on the lot for over 10 minutes and no came out to ask if we needed help. I went into the office and 3 salespersons were at their desk on cell phones and did not acknowledge me. The crap got worse... I left after being called "Boss" several times... Do not patronize this business... ! read more

Amazing sales Lorena helps us even tho we were back and forth she worked with us ! Make your appointments with her! read more

I scheduled a visit with Thrifty Car Sales in Sacramento, letting them know I'd be there the next day at 3:00 to see a specific vehicle. When I arrived, no one greeted me--not a big deal, since the lot was busy and that initially gave me some confidence. Unfortunately, that confidence didn't last. I got the key to the vehicle I came to see and immediately noticed serious issues. The trunk liner was completely torn up, exposing a large portion of the frame. The front bumper had clearly been repainted, and neither of these issues were disclosed ahead of time. Then came the test drive--or lack thereof. The car wouldn't even start. A warning light came on that read: "No braking power, pull over immediately," and the vehicle was completely inoperable. I drove 40 minutes from my office to get there, and had a nearly 2-hour drive home. It was a huge waste of time. I called to speak with a manager to share my experience, and never got a call back. This kind of lack of transparency and follow-through made it clear that customer experience just isn't a priority here. I'd recommend looking elsewhere. read more

UPDATE: fought tooth and nail to get them to help me, the cars battery was totaled and needed a whole new battery pack which was 13k They wouldn't let me out of the contract but after weeks they ended up taking the car back for a different car THAT WAS JUST ANOTHER EFFING LEMON CAR I dont get how these people are still in business. This car is obviously salvaged title and was totaled once. I wouldn't be surprised if it's stolen. SERIOUSLY DONT GO HERE ALL OF THERE CARS ARE LEMON CARS AND THEY WILL RIP YOU OFF AGAIN AND AGAIN Even the bank is sketchy as F I'm literally late on my payment because they won't answer the effing phone to let me pay and now even thrifty is dodging my calls too! I read reviews that they do this to try and take the car back, they will make you so late on your payments and then steal the car back. Seriously I hope all these sketchy gross dudes rot in hell. read more

Scheduling a test drive via the website was easy. I had a mobile mechanic meet me at the dealership for a pre-purchase inspection. He found the transmission was faulty, heater not working, back seat not bolted in, and scrapes in the paint. Needless to say, I did not purchase and would not recommend this dealership. read more

Update: Had to get a lawyer involved to get any type of help. Once I retained the lawyer the dealership tried to repo the truck so I wouldn't have a leg to stand on. I had locked the truck up in my backyard!!! lol. They paid for my lawyer fees and EVERY BIT of the money I had spent on anything involved with the truck. This was much more money than I had initially asked them for. I gave them their piece of crap truck and they cut me a check. Be smarter next time dipsh*t, don't try to turn customers into victims and karma won't bite so hard!!! read more

Below Zero...I would run away from this business on Florin rd. in Sacramento. Don't ask questions just get way and never step foot on the property you will really do yourself a favor and avoid all problems .... I read the reviews after my relative put a down payment and purchased a car. Little did they know is was not just a lemon it was a SUPER ... L E M O N.....They hook you when you sign for the car. You will be able to drive of the lot, but about 5 miles into your drive ALL HELL breaks out with the vehicle. You call and go up there and get the COMPLETE RUN around. They say they will fix it and never do. They never returned the car and got stuck paying for car insurance on a car you drove of the lot and broke down on the Highway. You tow it to them and never see your car again. You can't report it stolen (which it technically is) They get the car paid off and get to keep the $4,000 down payment. These people need to be UNDER the Jailhouse or placed in a mental institution cause the way they get away with this and with people that are desperate fir a car that just runs. People just need to get back and forth to work .This place is a predatory Used car company with ABSOLUTELY NO CONSCIOUS.... PERIOD.... So good luck if you want to deal with them read more

Very poor customer service run from this dealership do not buy from them I bought a 2011 Honda Pilot car broke down after 3 weeks it needed a starter I got that fixed then the check engine light came on it needed Cadillac converter and oil changer and air filters and coolant needs to be flushed as a matter of fact everything needs to be changed. This is a shame that they don't care what they do to seniors or anybody this place needs to be shut down. This car is broke down more than I drive it!! read more

If I could rate this a ZERO STAR DEALERSHIP, I would. I have had 4 cars, 2 I bought, 2 loaners while mine were in the shop- not even 6 months later and the catalytic converter needs replaced. AFTER getting a new windshield wiper as there was only ONE there, also had to get an oil change because when I bought the car, it came with 5% oil life. Called on Sunday to speak with a manager, was told they'd be in today-Monday. Called just now and was told only Tuesday-Thursday they're in office. I was getting the SAME EXACT run around the last time I tried to speak with a manager and it took a bad review for them to call me back. I called over 10 times, every single day for 3 weeks straight before writing a review. They do not do full inspections before selling a car, they also don't work on them after a month. So here I am stuck without a vehicle until I'm able to pay out of pocket to fix. It's honestly ridiculous and HORRIBLE customer service. Seems like I need to go above them because they do nothing to help their customers. read more

I didn't buy a car from here. And i wouldn't recommend any one to buy anything, not even a piece of gum, from this faulty "establishment." They're very unprofessional and I'm pretty sure they are doing a few things illegally. From quality of the cars to the quality of the salesmen, I'm surprised they're still in business. I was looking for a cheap car, under 10k, and found one on their site listed for 7999. And i was going to give them 4K down, i just wanted to build my credit a bit. I waited 3 days. Just for them to tell me the car is 11,999 and they want $6k down. Huh??!! It's listed for 4K less. And his response was the price of the car can fluctuate based on credit... what?!? Does interest not exist anymore? That's not how that works at all. This isn't my first time buying a car and i think that's one of the ways they are taking advantage of first time buyers. I asked to speak with the finance manager that he was getting his information from. And he told me he is unavailable and only he can speak to the finance manager. Cute. He said it's in the small print on the posting about the price fluctuations. I read him all the small print from their own website and how that's not what it says at all. After i did that, the call was pretty much over. Lol. I see the reviews mentioning them being racist against those that don't look like them and honestly i believe it. Seems they were trying to pocket some extra funds or something. These people are no good. This is not a purchase u will feel good about. Follow ur gut. Best of luck. read more

Bought a truck from them a month ago and when i went to look at the truck it looked good. However they had a bunch of advertising stickers on the front upper windshield not realizing after the stickers were pulled off there was a big crack on the windshield that they did not disclose. So $950 it costed to replace windshield and get collision camera realigned on the windshield. They also had put some reflective tape on the drivers mirror to hide a crack in the turn signal lens on the mirror. Two Days later Batteries were dead in the truck and needed replacing. These guys are very shady and my suggestion is look over the vehicle really good from top to bottom if buying from them. Carlos was the salesperson i will be sharing this Review with my 477K Followers on My Social Media Page. read more

If I could I'd give it no stars! Avoid this place!!!! Read reviews and consider paying the median price (these people are a Fraud). Long story short Facts.... *battery died at 6 weeks *bad brakes (started squeaking 3 days after) *completely worn emergency brake *cracked coolant reservoir (the quick fix it was sold in, cracked at 2 months of sale) *left me car less twice (had to uber back and forth) to supposively service and address the issues within the 1st week of getting the car and they looked me straight in the face and returned it in its exact state. *Of course every left call message was never returned. *Barely received the Title (name misspelled) more time and paper work to deal with. *Im at almost 3 months later and still haven't received my License Plate! It's ok though, karma has a way of coming back at its exact deserved measurements. Lesson forgotten and reminded here: Never go for what seems to good to be true. read more

I waited a while before submitting this review. In October 2023 I purchased a 2017 Ram Promaster 2500 cargo van from Thrifty Car Sales. I also purchased a Alpha Warranty from Thrifty. January 2024 I started having engine issues and needed to have the engine replaced. of course, the warranty company would not honor their service agreement. I reached out to Rashelle to have the warranty cancelled, and to see if Thrifty would be able to help with the cost of a new engine. After all, I only had the van for 3 months. Her communication was poor. She would not return any of my phone calls, and after weeks of leaving messages and emails, she finally returned a email. I haven't heard from her in months since. Please stay away from this business. A simple pressure test of the van's engine would have revealed a bad engine, and Thrifty still put this damaged van on their lot for sale. PS: Stay away from their 3rd party warranty's. Alpha Warranty is a scum bag company ripping off hard working people, and Thrifty makes a ton of money off of selling these products. read more

My husband and I called before coming we called around 11am got there around 1:30-2:00 just for the guy to say that one of there guys was gone and there's no battery inside of the van that we had called and asked about b4 we drove 1 hr in a half maybe 2 hours just for us to get there and tell us that then we see the van and the driver side was spray painted and it didn't look good so y'all just be careful and to top it off they had a black Toyota that they spray painted the wheels and rims black you can smell the spray paint that's a good name for them thrifty just like a thrift store don't deserve any stars I hate to give that 1 we spoke with Carlos and then we got there Carlos acted like he aint remember yeah okay read more

Juan provided excellent customer service while making me feel comfortable in my first car purchase. I was overwhelmed at first but he made the experience of buying a car easy! I highly recommend coming here to purchase a car. Juan also speaks Spanish! Overall the service here was great! read more

I financed a 2016 Ford Fusion SE from them on February 26th, 2021. The very next day the check engine light was on. I took it to MIDAS, they told me the ignition coils and spark plugs were severely damaged I payed $671 to replace all spark plugs and my ignition coils. Fast forward to June and my car is having more problems. I reached out to them in FEBRUARY to inform them about the problems my car was having. They insisted it was just a sensor. There should be no reason I have spent over $1,000 for a car I've had less than six months. DO NOT GET A CAR FROM HERE!!! read more

Definitely DO NOT BUY FROM HERE!! They will literally do everything possible to sell you a car even if it goes against moral standards. And then as soon as you leave with your vehicle feeling lucky BOOM there's a thousand problems. The guy tricked me into buying the warranty for an emergency and two days later when my car broke down this scumbag had the nerve to tell me to go through the Warranty! F that! I paid $300 to tow the car from SF back to them and told them NO you will repair this because you sold it to me! After having the car a few weeks after that another issue came up. I drove back from SF to Sacramento which is a long drive and had them fix yet another thing. After arguing with them for days about me getting reimbursed for my gas they finally decided to fill my tank. ITS THE LEAST THEY CAN DO!!!!! AFTER SELLING ME A LEMON I WOULD NOT RECOMMEND THEM TO ANYONE!! SPECIALLY IF YOU HAVE CHILDREN AND NEED A RELIABLE FAMILY CAR!! Don't do it!! read more

I recently got a great job opportunity and moved to Elk Grove from Texas. I did not bring my vehicle with me so I was searching for a reliable car for myself. I saw an ad for Thrifty Car Sales and decided to visit their website to see their inventory. I ended up finding a vehicle that I thought was would be a good fit for me so I called. I spoke to Juan and he unfortunately informed me that that car was in the process of being bought by a different customer. Lucky enough Juan answered and he helped me find another vehicle that fit my needs. 100% recommend, thank you Thrifty! read more

thrifty car sales 5710 florin rd in sacramento is a LEMON SELLER....do not buy from these people. i bought a car on fri 9/21/2018 and on 9/23/2018, the car stopped running. I almost got killed on the freeway driving this lemon on Mon 09/24/2108....unbalanced tires, unrotated tires, unaligned, bad transmission. .......bad cars, bad customer service, bad everything...bad, bad bad, bad, bad bad, bad, bad, bad, bad....DO NOT buy here please.....they do not care about their customers...they care about ripping customers off....they get your money and forget about you.....they suck!!!! I AM OUT OF WORK TODAY BECAUSE THE CAR CAN'T BE DRIVEN....ITBHAS BEEN TOWED BY AAA...THEY TOOK MY MONEY, SOLD A LEMON....I HOPE ALL OF YOU ROT AND BURN IN HELL FOR THE PAIN, INCOVENIENCES & SUFFERING YOU HAVE CAUSED ME....ALL OF YOU HAVE FAMILY...BE CAREFUL HOW TO TREAT PEOPLE...IT WILL.COME BACK AND BITE YOU IN THE ASS read more

Just bought a Nissan Titan from Steve. Truck is amazing. Had some small issues with brakes and they help me get them fix. Cisco the manager work with me on purchasing the truck. I be buying another vehicle from them in the future read more

I purchased a truck 2013 GMC Sierra 1500 from them a week ago to be exact. The truck started overheating on me so I checked it and realized That the radiator was cracked. After taking the truck back to them and telling them that I was having an overheating issue because of cracked radiator. The Owner MOE told me the truck wouldn't get fixed until they had time and he wouldn't loan me another car for the meantime. He still had the audacity to tell me that the truck could possibly be ready in two weeks on a job that takes 45 minutes to be fixed.! ( Please if you're reading don't buy cars from people like them i wasn't the only person in there for car issues that day) read more

Purchased a car it over heated the same day I call them they offer to fix it they call me the following day and said my car was ready I asked for paper work they never provided anything but saying the manager Rachelle was going to call me , they never did never answered my calls , long story short not even 2 weeks later my car completely shuts down in the highway with my kids in it , I tow the car to a repair shop they tell me the engine is gone and that they never fixed anything. I called the finance company to report them , also suing them for negligence for selling a unsafe vehicle , my kids and I could of been killed , they don't care about people's safety I don't know how they are still able to operate didn't even have the car for 2 months , they should really be stopped because innocent people can loose their life over their unsafe cars. They are a fraud ! read more

Bad business, be careful before buying your car from these guys. Bought my car, next day all these malfunctions come up. Said they'd fix the car, but has been very unresponsive and passive about the situation. Service manager is very bad at her job. Salesman doesn't care after they make their sale. If there could be an option for 0 stars I'd choose that. The salesman gave me the mechanic's number so that I can find out the details myself. What a joke read more

Worst dealership ever. Bought a vehicle cash no financing and the process took several hours. Very short staffed had to look at vehicle by myself. Sales staff that was assisting kept switching until they realized I was a cash buyer. Promised a car wash and gas which never happened. Less than 3 months after purchasing vehicle started giving me problems. Called Thrifty and was told there's nothing they could do. Avoid this dealership at all costs. read more

I wish I would of read the Yelp reviews before doing business with them. I found them on Car Guru and thought it was a reputable used car lot. Boy was I wrong. Three days after purchase our 2014 Toyota had a miss fire. We took the car back to the dealer and was referred to their in house mechanic. He supposedly did the repair and replaced an ignition coil and return us the car. A week later we had the same issue. Again we took the car back. This time he states he replaced the Injectors. We back to pick up the car and didn't make it down the street and had to drive the car back it had the same problem. My daughter got the call the car was fixed and she drove down to pick up the car on her own feeling like a proud young adult. She was never given an invoice of any work performed and just handed the keys. She's had the car back for a month and the same thing has happened. So this time we took it to our local mechanic as the dealership is 50 miles away from us. Come to find out the car had a blown head gasket and possible crack blocked. I called asking for a record of service performed on the vehicle and was told they don't keep records on Courtesy repairs. What kind of crap is that!!! When we bought the car the warranty was not an option on our end it was a requirement according to the salesman Juan. Well now I know why! Because they sale sub par cars with major issues and don't want to be responsible! They're are praying on first time car buyers and people with poor credit or low income who can't afford a new car. They are screwing those in need the most. Owners of these types of business have no soul and are just greedy. Idk how any decent employee could work for such scam. If you feel you were scammed by these people in the past please reach out! I would like to start a complaint forum and possible class action law suit against them. read more

Zero start terrible service and sold me lemon car Im stuck $5000 repairs and bad transmission I would never buy car from here and let my family and friends know not buy car from here read more

!!warning!! dont buy cars from this place!! all cars have major issues there!!make sure you check out the car thoroughly before you sign papers!!!this place is a joke!! if i can put zero stats i would... read more

We just purchased a Lexus GX470 from Thrifty. Our sales man was Francisco and he was very helpful, honest, and not pushy. We got a great experience and he explained everything clearly. Would buy from him again. read more

Ok, they said they can't replicate the problem my car is having... I recorded it with my cell phone. Car shuts of while in drive at a stop light or any stop. Engine dies ETC light comes on. Recently my check engine light came on. If you don't want these type of problems stay away from buying from here. This is their last chance to make it right or my lawyer will make a case for lemon law. read more

Janky janky janky! Only one car salesman (Cisco) is actually helpful and responsive the rest of them seem rude and uninterested as if we're not putting $$$ in THEIR pockets. read more

Really bad. I bought a pickup truck from them, first of all it was supposed to have a full tank and when I picked it up it was on reserve. Secondly it is now 94 days since I bought the truck and I still have not received title or registration. When I call they never return my calls regarding getting registration very, very frustrating. Probably a good idea to look elsewhere. read more

I've had my car for less than a month and my car is having issues! The day after I got my car it started overheating! I told the dealership and the manager was always busy or never in the office! So I finally get ahold of someone and they have me bring my car in with no loaner car option! The same day they let me know my car is ready to be picked up but the VERY NEXT DAY my car starts to overheat again! DO NOT GET A CAR FROM HERE!! Lack of professionalism, don't give a shit about other people time and money that they're wasting!! I've gotten a used car from another dealership before and it's still going strong read more

DO NOT BUY FROM THIS PLACE! There is a reason why it has such bad reviews and I'm honestly skeptical of the few good ones. When we bought our car, they told us they would fix a few of the issues we noted, we kept calling and stopping by asking when they were going to fix it and they kept telling us to come back another time when "Rachel" was back. They repeated this same line MANY times, and months later they lost our car key and refuse to provide a replacement because it's been too long. They're LIARS and don't know anything about customer service. You're better off at literally any other place, don't give your money to these thieves! read more

Worst car dealership ever! Tried to give us $700 for a 2015 Honda Civic. No one was wearing a mask and weren't taking any covid precautions seriously. Looked dirty and staff was not friendly. read more