Jeff dropped my friends gas cap in the water, and his only comment was "that is poorly designed."…read more No apology, and made us feel like we had done something wrong. He then told ME to go up to the store to look at what they had. I suggested perhaps he should do it. Todd came down and his FIRST comment was "I heard you gave our guys a hard time." To ne fair, he ended up doing a lot to try and help, and once he heard how poorly Jeff had handled the situation we got our first apology (an hour into the ordeal). He then charged us the full price of the gas without any discount despite being responsible for us losing an afternoo n of boating. Ironically, the owner of the boat has steered a group of us that are 4 generation Lake Champlain boaters to Point Bay rather than Westport or Essex. About as poorly handled as one could imagine. I hope that when the has cap is delivered it is accompanied by a gift certificate for a free tank of has. Otherwise, all of us will now go to Westport and $1000's of dollars will be shifted.

We've had our sailboat moored at Pt. Bay for quite a few years now, and also use their launching…read moreand winter storage services. The staff is helpful, knowledgable and friendly. We are very happy with everything. And the location can't be beat -- you're in a prime sailing location in an especially beautiful part of Lake Champlain.

Great knowledgeable team. Purchased a repair kit for my inflatable boat and they gave me some…read moregreat advice for the tricky repair. Great prices. Buy local.

Meh Boat Exchange. Fine shop, pretty disheveled. The $185 part I needed was $1 under manufacturer…read moreMSRP. Told me I was getting a "heck of a deal." I'm unconvinced.

Caliper on Honda Pilot seized up on a Sunday. Got on their website same day and left an email late…read morein the evening.. They called me back early Monday morning and said they could get it in first thing Wednesday. They did exactly that Wednesday morning and it was repaired by 10:30 AM. Awesome people to work with ... super professional and prompt and happy with the repair and the very quick turnaround. Excellent price for the repair , considering all the work they had to do. I found myself a new garage.. Thank you Sikora Auto Center!!!

We've been going to Sikora's Service Center since they changed over from Whitcomb's. Matt and his…read moreteam are excellent - they always work around our busy schedule and provide quality work at an affordable price. They recently worked on my wife's Subaru Outback (needed both rear struts/coils, front wheel bearings and brakes) as well as the AC on my Toyota Tacoma (components were on back order, but they found them!) - they got it done much quicker (over a week sooner) and much cheaper (over $1000 less) than the dealerships/other shops around Essex were able to. Would highly recommend Sikora's Service Center to anyone in need of repairs/maintenance for their vehicle(s) in Chittenden County area!

Despite listing their Saturday hours as being open until 1pm and refusing to take reservations for…read moreoil changes, they consistently refuse to take vehicles for oil changes after 11:45 on Saturdays (even when there isn't a long line). This has happened to me on multiple occasions. It's deeply frustrating for people who work insane hours to take the time to drive over (with plenty of time to spare), only to be told in a very brusque manner that they aren't accepting any more cars. It should be noted that other locations don't seem to have this problem- it seems to be a quirk of workplace culture specific to this particular location.

Fast friendly service, it's a great price the employees are really helpful. They let you know if…read moreyou cars needs attention. I had no idea my rear wiper was completely falling apart. They replaced it in 10 mins. Highly recommend this place

Wow, awesome service and communication! Placed an online order and Steve immediately emailed to…read moreverify that I did indeed place the order - a great security measure! The order made it from Vermont to Seattle so fast I couldn't believe it. I'm in awe of the excellent service I received - thank you Sea Dog!

I searched around for a 2 way headset for our new RV, as the old walkie talkie was cumbersome. I…read moreknew the model I wanted (Sena) but Sea Dog had a 2 pair system with a carrying case that nobody else offered. Additionally the price was better than the competitors, who did not include the custom carrying case.The website said they were out of stock but would have them in a couple of days. I called the company to confirm, and Steve the owner promptly called me back and said he could ship in 3 days. I placed the order, it was shipped as promised and arrived 3 days later. This is all during the holiday season before Christmas when it can take weeks. It's a great headset and great service from SeaDog.

Ordered a product, $750+ Yakima roof rack. Used for one trip and complete failure. All assembly and…read moreinstallation correct, Yakima/RW refused to cover even a replacement or issue refund. RW is using Yakima to find any loophole they can to exclude warranty coverage. Do not give them your business. Rack warehouse will abandon customers at the first sign of cost to them. Even their return process shows there lack of care by charging a 6% restock fee. Avoid Rack Warehouse and go to Amazon, they take returns and do not fight for faulty construction. Products are made outside the US and are the very same quality. Should have used amazon to start with. If your product fails, do not provide them with any info except a basic photo, they will use anything they can to avoid a costing them $$.

Just received and installed a Yakima Exo Swingbase system from Rack Warehouse and couldn't be…read morehappier with the service provided. Their price was the lowest on the market, and overall they were super responsive, helpful and proactive throughout the purchase and delivery process - for example they alerted me just after placing the order that shipping might take some time, in spite of their website clearly indicating the item was on backorder. I will keep coming back for sure!

Chad is fantastic. Awesome to have a great mechanic right in our neighborhood. We bring our car to…read morehim for everything.

I have had great service with Tim and his crew.He has helped me out and if he thought someone could…read moredo better he told me.I had 2 small problems one with my battery cap /and second was a jump start on my wife's car one of his crew gave me a charger to jump it and said your all set I was next store at rite aid.

We recently recieved a second lift install service from Chad at Access Mobility. Once again, he…read morewent above and beyond to Install our lift. He worked with our contractor to collaborate the modifications needed for the install then he actually traveled out of town to dis-assemble it from the home of the previous owner, transported it then expertly and effeciently installed it and made sure that everything was in working order. He did this in a short period of time due to urgency of the medical need for my family member. He demonstrated great care and empathy for our situation. I highly recommend Chad Dewyea and Access Mobility of VT.