I stopped by this Safeway to grab a few things after my walk nearby. I used the self-checkout since it was open and I was in a hurry. Honestly, I didn't see many humans working here, except for one hardworking cashier. It's wild how much we rely on self-checkout these days sometimes it feels like customers are doing jobs humans used to be hired for! Despite that, I got my meal and was on my way. Prices are a bit higher than Fry's, but if it's convenient and on your route, it's understandable. There's plenty of parking, and the covered spots are a nice bonus definitely a plus in the hotter months. I still give it a 5 stars because of covered parking and the ease of getting in and out. read more

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Went in to get some red delicious apples they were out, went to get a yellow squash they were out except for organic. So I got an organic one and a green squash which was not organic, the peanut shelf was very bare. I went to get out and told the checker the yellow squash is organic but the green one was not. She charged me for organic on both after I told her they were different. Went to customer service where she refunded me my money and was very polite. Where is management in this store. Safeway is convenient to shop but I guess I'll drive further to Fry's or Trader Joe's from now on. read more

This location has some of the rudest managers I asked for her name I was told Jamie lee she should be fired due to her disrespect and additude towards her employees it never fails to see on a daily basis as I'm a regular customer there read more

I was at this location Linda at self check out was holding MY basket stopping me from moving forward asking if I was "digital".? What does that mean wouldn't I be able to check out even if I wasn't what ever she said. Anyways she was so rude to me and other customers giving them straight attitude to everything and everyone just very degrading just thought it was so unprofessional of her. read more

I live right around the corner and have tried to give this store so many chances, but it's gotten to the point where it's just hostile. The staff here treat people of color and queer customers differently -- plain and simple. If you're either and don't read the rest of this review -- to sum it up, give your business elsewhere. Most of the employees are rude, short, or act like customers are inconveniencing them. There are a couple decent people who actually seem to care -- Hannah is the only name I remember right now. She's always friendly, smiling, and professional, and among the handful of staff who actually make the store tolerable at times. She's the one bright spot in this entire store and a role model for how the rest of the staff (especially Linda) should behave. Linda has been the source of multiple problems, but what happened today was beyond unacceptable. My boyfriend and I went in to grab a bottle of wine -- both showed our IDs (as we've done countless times before, even with Linda), and we paid with our joint card. After the transaction went through and the receipt printed, Linda suddenly tried to snatch the wine away and started yelling at us in front of other customers because he had tapped to pay instead of me. The card is joint, both our names are on it, and we both showed valid IDs -- there was absolutely no issue except the one she decided to make up on the spot. She made a total scene, trying to stop us from leaving like we'd done something wrong. It was humiliating, and everyone around was staring. I've never experienced anything so unnecessary and blatantly discriminatory in a grocery store. If Linda wants to take her job so seriously, maybe she should move to produce and deal with the moldy fruit and rotten vegetables that sit on the shelves here instead of harassing paying customers. It's gross. I've seen moldy strawberries, carrots, and brown lettuce more than once, and judging by other reviews, I'm not the only one. This store is a joke -- rude employees, disgusting produce, and management that clearly doesn't care about basic professionalism. Safeway corporate should be embarrassed to have their name on this location. If you want a normal shopping experience where you're treated like a human being, go to Aldi down the street instead. The staff there are friendly, the food is fresh, and they don't make a public spectacle out of customers who've done nothing wrong. read more

Safeway - Grocery Near Me - Chandler, Arizona

This is the worst Safeway in the area. Old, rude staff, and the ceiling tiles are full of water damage and mold. The only positive is that there's a Starbucks inside. I would rather drive farther than go to this one, it's ghetto. read more

The cheese section delivered for us. They had these little miniature cheese charcuterie kits. The employee that helped us was very friendly. So the surrounding area isn't so great but the chesse area looks classy enough. Safeway isn't usually known for this cheese selection but I was glad I found it when I did. Would visit again. read more

Safeway - Cheese selection 1 - Grocery Near Me - Chandler, Arizona

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I went to pick up a few items yesterday afternoon, and as I was trying to check out, there was an elderly woman in front of me asking about cash back. The younger ladies at checkout and bagging were incredibly dismissive and talked over her to each other about some concert. When she continued to ask about it, the clerk told her to just tap her card, and when she did, it did not give her the option to get cash back. When she asked again, they said she had to buy something new before shuffling her off. The entire time they were incredibly dismissive of her while talking to each other. It was one of the rudest customer experiences I have seen in a long time, and quite frankly, a little offensive. read more

For the amount of money we spend to purchase food in your store, could you please HIRE friendly cashiers. This morning Taylor was my cashier, not sure if he was feeling sick, grieving a loss of some sort or is just an unhappy camper. He should not be customer facing if he cannot muster up a smile, a simple greeting or eye contact at the very minimum. I tried to call customer service to have someone check on Taylor but after 10 rings, no one picked up. Hopefully you see this review and can find out what is going on with Taylor. I won't shop there again so I hope Taylor gets the customer service training he needs. Have a wonderful day! read more

Safeway - Taylor was my very unhappy cashier. - Grocery Near Me - Chandler, Arizona

Came here for tri-tip that was on sale. Meat department was extremely helpful. Although prices tend to be a bit higher here than other local stores if you catch the sales it's worth the trip. All locations we've been to are clean, well organized and everyone is extremely knowledgeable and friendly! read more

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The worst store. They have expired food on shelves, the manager there is horrible and talks to her employees horribly to where customers can hear it, worst customer service. They no longer take e-gift cards but allowing their customers to keep purchasing them. The only good thing about this store is their Starbucks employees. The store can learn from them and those employees could teach them good customer services skills. read more

I spent $300 for groceries and still had to pick up my liquor from the customer service. If you gonna treat customers like Walmart might as well go there, they cheaper. read more

Omg! The cashier who collects holiday bucks has to STOP yelling into the stores PA system! She is so loud and screams it's scary! This is an elderly community and someone is going to have a stroke one day! There is NO reason for the yelling it's so annoying when you're trying to enjoy shopping as much as possible to only be disturbed with some cashier screaming a little holiday bucks! I won't shop here during the holidays read more

I got some fried chicken at this location and got terrible food poisoning sick all night I would never come back to this place!

I will start by saying I don't shop there too often but when I do it's always a pleasant experience especially with Carla and especially she's always so courteous and fast to notice if things are not right which is helpful to keep the flow going so I just wanted to do a shout out for Carla I think she's a great asset too safeway! read more

Carla at self check is always personable and on the ball. Our experience has always been positive. read more

You all promote self check out and Dont know what is worse. A crabby woman named Carle that if she is not chit chatting with other employees she is rude if you ask a question or a boy that looks 16 years old that is approving liquor purchases. Going back to Frys. read more

We popped in for a couple of items & LOVE your covered parking! Your selection of salad makings is wonderful, lots of fruit platters as well. What really left a lasting impression was Carla. We were next in the checkout line and she called us over & opened a checkstand ONLY so we didn't have to wait. She was friendly & we I enjoyed talking with her. If we were at Frys, Walmart, Target.. we would still be standing in line, waiting to be checked out! And, we got some great sales! Everyone thinks Safeway is more expensive, it's not. It's the same prices PLUS great service!!! Don't be an idiot, shop at Safeway. read more

I strive to maintain consistency in my grocery shopping habits at this location, so I've been reviewing my receipts from last year and comparing them to my recent purchases. In June 2023, the total cost for the same items I purchased was $48. However, my most recent receipt for those same items shows a total of $102. The prices at this Safeway are exorbitant and the quality of their produce is poor, as it barely lasts 3-4 days. I recommend visiting Aldi, which is just down the street, as their produce is one-third the cost of Safeway's. Although it also only lasts a few days, you can save yourself some money. I've noticed that the management and employees don't seem very attentive. It can be frustrating when I need help at the self-checkout and the staff member seems really unhappy and responds with attitude. It makes me feel like I'm being judged for asking for assistance. I'm the customer. F- read more

This location is the closest to where I live. Always stocked up, clean and a good location. I love the bakery section of Safeway they have great selection. They have fresh bakes and good variety of bread and bagels. Their fresh produce is a little expensive but the quality is good. There's a Starbucks inside and have their own make your salad and meal set up. I am a fan of their tomato soup. Customer service is friendly and love visiting their store. read more

He is very great employee that took care of me when I dropped things on the floor. He also did his to me and clean the floors read more

Safeway - a man in a gray hoodie and blue jeans - Grocery Near Me - Chandler, Arizona

I would consider myself a regular customer at this location usually I frequent THIS location for everything grocery-wise thing I need. Today I had an experience with A customer service manager that LITERALLY laughed at me after I attempted to collect my refund on the 6, 5gal jugs that were PRIMO branded (same as the return machine) the machine is broken didn't dispense the tickets I was told they were aware of this from a cashier. As a customer you would think that I qualified for some actual service unfortunately this was not the case. I asked to speak to store manager and was turned away. Way to go another satisfied customer. read more

Fresh deli options. The gentleman at the deli counter was courteous, helpful and polite. As soon as I stepped in front of the deli window he welcomed me with a hello and smile instead of ignoring like other places do. I couldn't make up my mind on what I wanted so he offered me taste tests. I'm so glad he did because it definitely helped me make the right decision. Even though they were probably busy and had other things to do they offered great customer service. I love this Safeway. read more

I have been a loyal customer of this Safeway for years, defending them to many who were not fans. Well sadly no more. The service has gone downhill and the employees here really don't appear to care to be here. I wonder if there was a change in management because there's definitely been a change in customer experience. No one asks if you need help anymore and although the cashiers are generally friendly, the final straw for me was a very rude and extremely unhelpful young lady at the customer service window. Too many options around to put up with crappy service. read more

I went to Safeway this evening to grab deli items to go but when I wanted to pay I was told I had to go to the regular cashier line due to Covid! The line was long and so I had to expose myself to a variety of people because I couldn't pay at the deli. I do not understand how closing the deli registers impacts Covid? This is another Covid excuse and has nothing to do with the customer. It's self serving for the business- period! read more

Everybody needs to know what they get at. Safeway: much higher prices. An item that cost 897 at Frys or another place costs literally 1350 at Safeway. This is observed repeatedly. As far as I'm concerned every item is 35% higher at Safeway. And that's a lot! Yes things look better at the store is better organized and better looking than others. But the pricing is very high. read more

Almost died three times this month by U-boats... Like the hustle. Keep up the good work!! read more

Typical Safeway. Starbucks inside. Covered parking, but it is limited. Writing this review solely because the bathroom experience. The bathrooms are DISGUSTING. Please please please hire a professional to tidy them up and get rid of the strong urine odor that smacks you in the face as soon as you walk into the bathroom. I have been to a lot of Safeway's and this is the worst bathroom condition I've ever seen at a Safeway. read more

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Wow, really SLOW, long line at pharmacy today.... Not the usual level of service. Been 25 minutes - still no shot yet. Heavy sigh....

I shop from this location frequently. I can say their customer service desk provides the best assistance of any grocery I have ever been at. Over time, they have helped me with the shopping app, errors with self check out, lotto tickets, and general questions about sales. read more

Poor rating based on their customer service. Cashiers, baggers ignore you. Has gotten worse over the past year. Exception is the bakery, which has very nice ladies. Prices Here seem higher than nearby Fry's. There don't seem to be any specials, and on holidays, I think they raise their prices. Covered parking is a definite crowd pleaser in the summer though. read more

I love this Safeway sushi and the sushi chef is very sweet!!! deli stuff are very friendly too!!! read more

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I would like to thank Carla at self check out. Thank you for making me feel like a nuisance. Thank you for the smile and warm greeting - oh, wait - after you saw I needed help and then walked away to help someone else - when you returned your first question was "How many of those do you have?" and then you were not happy I had rung up so many items. Thank you for telling me several times that I should go to the regular check out in the future when I have discounted items with 50% off coupons. What would have been nice would have been had you nicely said "Here, let me take care of that for you." Then you might have suggested that it would be easier in the future to take such items to the regular check out. You were rude and then had the gall to say "You're welcome!" as I left. Well, here is your "Thank you!" - maybe you should learn some customer service techniques - so here is your lesson. You're welcome! read more

Wouldn't ask staff at the gas station for assistance. The staff member had attitude and was rude. Asked a simple question and I was the only one there. Hope their staff gets better customer service skills. read more

It is a good store with a wide selection of products. My beef... is Precisely That... The beef. T-bone steaks are bone-in cut of meat and have two sides to them. Safeway on Alma School Chandler are beef-rip-offs, in my view. They do not even seem to know what either a T-bone steak or a New York steak IS! They take T-bone steaks and cut off the "soft side"... leaving the tough side there with the bone-in and package them up and call it New York steak, and put the same price on it as Porterhouse. Then they discount it to try to make you think you got a good deal. Do they think we were born yesterday and do not know what a NY steak looks like? It has to be non-union labor! No self-respecting member of Amalgamated Meat-Cutters would try that kind of product mis-representatuion in my view... unless somehow forced to do so. Welcome to Arizona - Scab State. Check the photo. THAT AIN'T NO NEW YORK STEAK !! That's a T-bone with the good part cut off it. read more

Safeway - a piece of steak on a plate - Grocery Near Me - Chandler, Arizona

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It's as good as any other market. Short distance from home, convenient. There staff are pleasant and helpful.

I went to Safeway for the first time recently and thought it was great. I like that they have a large selection of natural foods that are vegan, vegetarian and lower in fat. The store is large and they have an amazing selection of gefilte fish -- the largest I've seen in any grocery store and I've lived all over the world. The international section was impressive. The staff was friendly and even helped me fill out my reward card application. The aisles are wide and the store is bright. They have competitive prices as well. The reason I took off one star is because my raspberries had mold on them which I didn't notice until I got home. Other than that, I'd give it five stars. read more

This location is very convenient and is a fairly larger store and has a pharmacy inside which is handy. The produce is usually fresh. The prices are slightly higher than you would find at any local Fry's or Winco. The thing about this location is that the check-out lines are very long! They used to have these convenient self check out lines, but not anymore. Was the convenience of being able to check yourself out quickly too much to ask? In other stores, you see more self check out lines rather than less. Please bring back the self check out lines so we don't have to wait as much. read more

It's amazing this store so close to a retirement community doesn't follow mask rules. I thought a super market was supposed to convey food choices to the community not death. This is why AZ is the highest in the nation in COVID cases. Please stay out of the store! Be careful people. I almost died from COVID once and there are new strains. Vaccines aren't widely available and it is dangerous to let people in without masks! read more

I ordered online for pickup. The soda is as supposed to be on sale, but I was charged full price. He couldn't offer any kind of explanation or fix. Also, even though I checked the box for substitutions, there were many items that were out of stock and not substituted such as toilet paper and milk etc. So I had to leave my groceries in the hot car and go in to customer service to get my money back for the sale priced items. Then go and buy the items that were not included in my order. Now that I'm home, I have to go back AGAIN because I was charged three times for one package of chicken read more