I shopped online at this location in Salt Lake because they carried an item not available at the Waimalu location and figured why not, the distance is about the same and I'm utilizing the DUG (drive Up grocery) option anyway. Was I happy with their service....hmmm. I'm a firm believer in honesty and even though it can sometimes be trivial there's that old adage of dishonesty in small things will lead to dishonesty in large things. Did my shopping on line as usual, set the time for pick up as usual. Got to the store and texted I'm here! What I got back was "your order was delivered at 10:50 AM" like 30 seconds after it texted my arrival. Confused I wrote out another text to tell them I neither received my order nor did I get a number to confirm. Before I could hit send a young woman walked up to my car and handed me one bag and said thank you. Again I was confused because the confirmation was for three bags but they jammed everything into one and affixed three labels on it. Checked and all my stuff was in it but here's the dishonest part....i was charged for three bags and yes it's only 15¢ per bag but that's not the point. In addition I ordered two containers of fresh raspberries and for the first time using this service I received containers with moldy berries in the bottom of both. Then carrying the bag up stairs the handle broke because there was too much stuff in the bag and I'm now picking up groceries down a flight of stairs. I wont be using this store again. They shouldn't be allowed to shorten their delivery time by texting when they haven't actually delivered to my vehicle or charge for labels instead of bags or give rotten fruit....not what I paid for and doesn't happen at other locations. read more

Safeway - New store pick up - Grocery Near Me - Honolulu, Hawaii

I have not been to Safeway in over 10 years and I'll never be back! Everything is locked up, even I wash, impossible to find someone to help you unlock it, I need multiple items, but was ignored when asking for help even batteries are locked up, spent trying to find somebody just to help me buy eyewash and batteries read more

This Safeway location has been in the Salt Lake Shopping Center for DECADES! I grew up in the Salt Lake area, and I was never disappointed by the variety of goods for sale, the quality of their produce and in-store food (including a meat department, which offers Fried Chicken and other treats, a bakery that offers donuts, danishes, and other assorted desserts, and a fresh seafood counter) and the friendliness of their staff. That, combined with their homely ambience has made this one of my favorite places to go for groceries! If you're ever in the Salt Lake area, stop by the Salt Lake Shopping Center and visit Safeway! I wholeheartedly recommend it! read more

Not the biggest, cleanest or best safeway, but it's conveniently located at the Salt Lake shopping Center among a row of eateries, longs and stores. This safeway is smaller, and if I shop in the afternoon or early evening, seems like most of the sale items and other regular items are out, especially on $5 friday. Items that are remaining are still fresh, but not much selection. $5 friday special cooked items like fried chicken tenders, nuggets, spareribs, etc are prepacked. Lines are always long, even the self check-out, but service is always good. Lots of parking since it is in the Salt Lake Shopping center, but the parking lot gets dark around safeway area, and sometimes there are sketchy people that hang there, so I avoid going to this area after dark. read more

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shout out to cristy @ the floral department! big mahalo's for replacing the roses for us. these are super beautiful!!!! & i am so thankful!!! my husband was super happy with them & because of him being happy, moreso so was i. you did us a solid and i will always be grateful!!! mahalo safeway for hiring such wonderful, kind, loving employees! as i said in our phone conversation... moanalua "salt lake" safeway floral department never fails to amaze us! read more

Safeway - From THESE to... - Grocery Near Me - Honolulu, Hawaii

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You can certainly feel the ancient vibe here... Since I was in the area and knew that Safeway would have the item that my time crunch day was ending besides my exhaust and patience and decided to give this place a visit. Knowing a friend that used to work there and the stories he's told me...still to this day...it all came to me as soon as I walked in the door...wow! The guest service area is just the basic as you feel the time this place has done without any updates is quite sad though as a neighborhood grocery store it's still embraced for it's necessities but sadly lacks all the items that the larger/newer stores offers. I do remember visiting this location when I my bestie lived in Salt Lake and she loves to cook and I loved hanging out with her that I would stop here for items to prepare and make it a girls night out, you can still certainly find that basic items here though for more "selective" items you'd save time by going to the larger stores. I do hope that they will improve this location as it has taken us though covid and various situation and does deserve better. read more

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This Safeway is the one in Salt Lake and must be one of their oldest. You walk in and can just tell that it needs a facelift compared to all the newer Safeways. I used to come to this Safeway all the time about 15-20 years ago as my ex lived in the area. It still looks the same as it did back then. They sell what every other Safeway sells. They have a produce, meat, deli, bakery and poke department. I love my clam poke. I always check it out no matter what grocery store I'm at. At all the other Safeways that I've been to the clams are in the shell. This is the only time that I've seen the clam poke deshelled. I'm not sure if that's a good or bad thing. At least it's easier to eat and you won't be paying for shells that you're just throwing away. read more

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They lock up certain alcohol items now, so you have to ask the cashier to go get it. Today I told the cashier Ms. Araceli that I need to get some vodka, and she responds, "you didn't ask them?" Points angrily behind me at nobody. I'm said, "ask who?" Just like cigarettes they won't give hard alcohol until you are standing at the register. Even if I asked someone else to get it, they won't give it to me until I'm at a register. She angrily went to get the alcohol while I followed her. She was so rude about it. It's not my fault they lock up the alcohol now and it's her job to get it. If she's too lazy to do her job, instead of taking it out on her customers she should find a different job. On the mainland there are already supermarkets with no cashiers and fully automated checkout. I can't wait until that day comes so I don't have to deal with rude cashiers. read more

Since moving to Salt Lake- this has been my go-to grocery store! Its literally minutes away from home. I absolutely love tsunami poke bowls! Also, another fave is chicken tenders and nuggets at the deli. Cashiers and clerks are super friendly which makes shopping enjoyable. read more

Awesome service at this Safeway!! They have certainly bumped up their service! The florals are pretty and orders come in the afternoon! My sons gf likes mums and they have a good delivery n choices Pokè is good not too salty like other markets. The prices are fair market value. The meat service is good - knowledgeable. Sometimes they run out of steaks & poultry. Veggies & Fruits are of good selection read more

Item I wanted was empty asked a clerk in the next aisle if he could check for back stock and replied if none there probable no more so I replied I knew you were going to say that and he replied sorry not my area!!!great customer service so I went to the cust service counter hoping to ask them if they could check on the item but no one was in sight waited 5 minutes and left All registers were long store def needs more help and better customer service!!! Left store empty handed read more

This review is for the online contact less curbside pick-up service. This is one of the older Safeways that has been around forever. It's located at the Salt Lake shopping center on a very busy corner. I placed an online order for a product that's not available at my normal grocery store. Plus, added bonus, the item I needed was on sale Their. website & ordering process was very user friendly. They also had a wide selection of pick-up times to choose from. And if you're late, you have until store closing that day to pick it up. Received an email that my order was ready. When I got to the parking lot, I headed toward the front entrance to look for the designated curbside spots, there wasn't any. I went up & down each aisle, nada. WTH? I rechecked the email & it said park near the entrance & indicate if to the left or right side. Easier said than done. Found no spots near the entrance, store was busy, & the closest spot was midway up an aisle. Responded to the email make, model, & car color, along with info like where in the aisle I was parked, & by a tree. It was useless info since the parking lot is full of trees & there were at least a dozen gray cars. So I stood by my car & watched the exit for an associate carrying my order. About 5 minutes later, a female associate walked out with my order & I proceeded to walk toward her waving. She was quite friendly. Once I identified myself, I got my order. I asked her how come there's no designated spots for curbside like other Safeways. She didn't know. I told her she needs to let her management know since it doesn't make for good customer service. Because of this, this review gets knocked down to 4 stars. Everything else was great from ordering online, friendly associate. & my order was well packaged & nothing out of stock. Safeway - you are a national chain. Surely you can arrange with the shopping center mgnmt for some designated spots. It makes for good customer service. read more

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Safeway poke are decent choices! Price is cheap compared to other restaurants but sauces are ono as well

I need to give a quick and much deserved shout out to the gentle man from last night that checked the back for dill when I couldn't find any in the herb section. This was my 3rd stop of the night looking for dill and no other place bothered to check the back but here. Thank you so much! I like the quality of the produce at Safeway and the variety of fruits and veggies. It is always clean here and the staff are friendly. You also can't go wrong with the $5 Fridays! read more

So I went to go bathroom and now you need someone to open it which is fine. But the fact the person who was supposed to was rude to her co worker that asked to assist. I dont know why they couldn't just give me the code im a loyal customer here? And by the time I went someone went inside. For me is the fact that she took her time baging another customer groceries telling her co worker to wait with a attitude!! read more

Gotta fire the lady at the deli counter! Wanted to try the fried chicken at Safeway for the first time, I greeted the lady so nicely and asked "Could I do the mixed chicken, please?" and she just shoots her hands up, raises her eyebrows and in a condescending voice says "Where?" then gestures to the empty display. I had no idea, I've never been to this location before; don't gotta be so negative and rude. If you hate your job so much, leave lady! Never coming back to this Safeway read more

Every time I go to Safeway Saltlake, the floral department stinks. And the Flowers are always dead. Bought flowers for my mom's birthday and they died the very next day! Also the girl Kristy that works there says I can't pay for my flowers there because she does not have a till . When other people are working in that department, I'm able to pay for my flowers there it's only when she's working. There's no till and sends me to the front! Safeway needs to do better!!shopping at Safeway in Saltlake in the floral department is a joke!!! I recommend that anybody wants to purchase flowers go to Watanabe floral, better quality for your money and customer service is on point!! read more

The store will be my local store for the next couple months. I went in and checked it out last night they're well stocked but law and some items probably do to problems with trade and covid. But I did find all the items I was looking for and I was very happy. Michael and produce was very personable and pointed me toward items that I had never seen before so I added it to My Shopping List. He also gave me Cooking tips for a couple unusual items. I didn't have much contact with many of the people in the store as they seemed to be busy with other customers but my exiting contact was with Layla as she was very personable and fun. I enjoyed her conversation while we checked out. read more

Safeway - Michael was so informative and helpful here in produce. - Grocery Near Me - Honolulu, Hawaii

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Is there a reason as to why you can't drench your bathroom in BLEACH. Or any cleaning products? You can tell the cleanliness of a place by how well they up keep the bathroom... It's always piss. Stained floors, filled trash cans. Dirty handprints on the wall, graffiti on the toilet paper dispenser... I know your a grocery store but still... please clean up the bathroom for your employees and your customers. read more

Cute and little compared to the massive Safeway I am used to shopping at. It's my first time here and the produce and snack were well stocked and in good shape. However I came for balloons, flowers and some candy basket items. The flowers were stepped up in this Safeway. I got a dry arrangement with acorns and fall flowers. Beautiful and can use as a decoration later. Got two balloons. They were out of my original selection but kinda pricey too. I got 2 balloons for $15. . I got a mini balloon shaped like a crown for $2.99. That was reasonable. Anyways I grabbed some chips on sale and went to the checkout. Small Safeway so only one register open. I waited a few minutes because I wanted a price check on the Lindor candy basket (which turned out to be $31.00, again yikes- good thing there was a $10 coupon). I hear the cashier raising his confused voice to the elderly customer and I hear her trying to explain her transaction. I moved on to the self check out. As soon as I get there I see the associate assigned there to assist so I smile and say ahh good I need.... She looks right at me and turns and walks in the opposite direction. I follow and stop at her register and when she looks up at me I ask can I get a price check. Meanwhile I can hear the previous cashier raising his voice telling the elderly customer stop you need to stop. Mind you I am farther away. I can't hear the lady but I sure can hear the cashier. I look up to see his Han out towards her face and him say you need to stop. The more you say the more confusing you get. This ripped my nerves. The associate doing my price check turns to another associate as they both stare at the uncomfortable encounter and states, yeah I know I'm gonna go over there. I proceeded to check out my items. I can hear the previous cashier still raising his voice still telling the elderly customer that she needs to stop. I finish my check out. And I look up to see the associate that helps me with my price check go over and talk to the lady as the previous cashier walks away. The associate was now going to help the elderly lady I assumed. Then I hear that associate telling her no know what you're doing is and then I couldn't hear but what you need to do is this. And her tone was condescending. Rude loud and totally unnecessary. Therefore, this Safeway gets one star. It's ridiculous how they treat and talk to people. If that was my Kupuna, I don't think I would be able to contain myself. So if you need things in a pinch, you can go here but just don't talk to anybody and just don't let anybody talk to you. Just double checked my receipts when I got back to work and they didn't discount my $10 coupon for the basket. Ugh!! read more

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This review is about their floral section. Compared to other grocery stores, I believe Safeway has gone above and beyond to provide a great variety of fresh flowers and greenery. I love how they offer separates and not just prepared arrangements. Especially helpful for folks like me wanting to make a haku but all the florists are closed due to the coronavirus... Thank you Safeway for offering a wide selection of floral colors, varieties, and bouquets. I had more than enough options to fill my haku lei. I'm very impressed with the abundance of choices available at a grocery store! Happy Palm Sunday! read more

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Hubby and I would occasionally come here to buy groceries. We went yesterday for the deals. We got a bag of oranges for $5.00. They also have other deals which we snatched up on. The store is organized and clean. Items are easy to find. They have self checkout or the regular line if you want to deal with a cashier. Carts are outside to grab if you need it. Make sure to bring your recycled bag as they charge for paper bags. Plenty of parking up front. Traffic coming in and out can be a little crazy so drive with caution. I like this location as they are fully stocked if you come early which we did. I would definitely come back again. read more

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You would think after so much complaints of customer service being terribly slow they would put a little more effort. Nope, even slower response as we just saw the meat guy put some meat trays out. We rang the bell for service and waited. and waited. and waited what seems to more than 10 minutes sure felt like 1 hour. Ring ring ring. finally the deli person put out a customer service. needed in meat department over the speaker. Huh yet another 7 minutes and no one comes. Well i tried and gave up. I'm now on my way to times supermarket Aiea. So much better service and selection. It may be farther but i'll drive the distance for their service. They appreciate everyone's business. Something SAFEWAY should take heed and learn. read more

Safeway - ridiculous waiting for someone to help me in seafood. over 15 min - Grocery Near Me - Honolulu, Hawaii

this location is honestly so frustrating. the lines are always long, barely any registers open, and the self-checkout never works right. staff seems unbothered half the time and don't really offer help. shelves are either low-stocked or disorganized, and the prices feel higher than other safeways. definitely not my first choice to shop anymore. read more

I love being treated like a criminal don't you? I have no choice but to go to this Safeway. Ever since Sack N' Save Stadium closed down there really aren't any options close by for grocery stores. But the attitude of the employees here is horrible. This morning, a little after 5am I went to this store to get flowers for my mom's upcoming birthday. It's not today, but they keep nicely for a few days in a bucket of water. I wanted it to be a surprise so I had to get them when she was sleeping and I wasn't working. I planned to buy a few things as well so I had a cart and 1 personal shopping bag. I'm not paying for a paper bag. I went straight to the flowers and there was nothing! Tons of roses and some giant lilies. Nothing else. I contemplated for a second and decided to go to the Pearl City Safeway and see what they had. While I was looking at the sad selection of flowers I noticed an employee, who I believe was a manager in the area. I didn't really pay attention, it looked like she was working. I now think she was watching me, although she did not do a very good job (you'll see). I did not touch one thing outside of the refrigerated case. Just walked in circles thinking of what I wanted to do. I did check the price of the premade bouquets in the fridge. But they were expensive and looked old. So, I bit the bullet and decided to leave. I went from the flower section (which is close to the exit) straight to the door, not looking at anything else or even touching anything. Halfway to the door I hear a rumble coming up behind me then an aggressive voice yelling, "Eh, you going pay for that?!?!?!?!?!" This (I believe) manager was coming up on me fast and aggressive. So I pick up my personal bag hold it upside down and ask, "for my bag?" Instead of apologizing she just tells me "oh you good." NO #$% I'm good. If she was watching me she should have noticed me not picking anything up let alone even touching anything. An apology would have been nice. Maybe, oh I'm sorry or I apologize. Another way to ask me could have been to say excuse me, did you need help paying for that. What really pisses me off was because this is the only grocery store near my house I'm in here almost weekly. I also come in super early like this all the time so I've seen this manager several times. If she did not recognize me there's something wrong with her. Also, very risky to approach a potential thief. They are usually desperate and you don't know what people are thinking. What if I had a knife, or a gun. I look fat, but I can lift over 300 lbs. If I was a desperate criminal I could have leveled her with one punch. Working in retail in the past I know workers are not supposed to approach. If I was stealing I'm pretty sure I would have run out the door, not go to a register. Not sure what she was thinking. Pearl City Safeway got $170 worth of business this day. I told the cashier what happened, she said I should complain but I didn't get the name of the crazy lady coming at me. She also told me they get a lot of complaints about this store and a lot of their customers. Well, add one more. Safeway Pearl City and Foodland Farms is about to get a lot more business! read more

Sup PALALA's HOWZ IT. This is one of two Safeway's that I normally would go to besides the one at PALI area, I like coming here cause it is not as crazy I'd say as the Safeway location at PALI. As for the size of this Safeway tho it is smaller then the one at Pali area. Parking - you don't have to worry about parking they have lots of parking stalls directly outside of Safeway that is shared among other business. I honestly like only going to Safeway when it is FRIDAY DEALS, sometimes you can find some good deals I tell you specially their NEW YORK STEAKS @ $5 a LB and also Their jumbo frozen shrimp 2lb bags @ $5 a LB. They also got a good decent size poke selection if you craving for the AHI POKE (Pupu's), also they got a good size already made ready too cook meat section like beef KABOB's, hamburger patty's to name a few. read more

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Adding to my previous review, a year ago of wilted flowers. A mainland guest brought about $100 worth of food to our thanksgiving dinner and this bouquet of roses and lilies. Thanksgiving was Thursday. This is what the flowers looked like yesterday, read more

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Danielle was the KINDEST person who went above and beyond to help me find tortillas that I was trying to find for my family (I'm long distance in the mainland right now). Thank you to the amazing staff for making sure I could I my family some quesadillas from far away :) thank you Danielle for being the best and making it happen. read more

It's just a basic Safeway. I was in a pinch to get some poke for my lunch on the place on the way back to California. I didn't have to run to Foodland so this place was the closest option. Their poke selection is pretty decent and I wasn't disappointed. read more

The chicken tenders at the Deli are sooooo good! Always fresh and hot! The employees at the deli are super sweet. Even though they are slammed with work, they take there time immediately to serve you. Friendly and warm small talk is always given. I never feel rushed or like I'm an annoyance unlike other places. The remaining of the staff through the store are also friendly. They have great prices and are always stocked up. Love my friendly, great prices and always stocked Safeway. Mahalo for all of your hard work . read more

had a wasabi poke bowl. pretty good, would order again. It featured wasabi in a mayo sauce with small fish eggs and imitation crab.

Zero star. Rip off, prices 50% to 100 % higher than other stores. This store is trying to rip old people in salt lake area apart by monopolizing. Steer clear. Trash place. read more

This store needs to be updated. The store is always super busy because it is the only grocery store around. It is hard to navigate through the store because the aisles are small and crowded. The prices seem to be competitive to the surrounding stores. They only carry the basic grocery items. The produce selection is slim but I have found that this store always has the best lettuce selection on many occasions! They just added some self check out lanes. Hopefully more store upgrades to follow. read more

Safeway - Toilet paper storage in Hawaii. - Grocery Near Me - Honolulu, Hawaii

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Went in to buy flowers and notice one did not have a price. Although the florist was closed Darlene was passing by and asked if I needed help. She also assisted me in ringing up my flowers which I thought was super thoughtful. Your customer service was spot on and Safeway is lucky to have an amazing manager!! Thank you for making my day!! read more

To the Chinese guy that work in the deli department. Fix your attitude!!! My husband wanted to order a sandwich and was still thinking what he wanted. The guy came up and asked "What do you guys want?" As my husband asked what kind of bread do you have? Instead of saying what they have. He slapped the sign where they had different varieties of bread and gave us a fucked up look. To keep my story short. That guy needs a slap with the attitude he gave us. Customer service would be a zero stars for this place everyone looks grumpy read more

Stood waiting by the meat department over a half hour waiting for someone to come out and help(I did push the help button) Finally I got upset and asked for the manager! Mario stated the the meat cutter was on lunch!!! I can understand that he has to take his lunch, but you should leave a sign outside saying that the meat cutter is on lunch from this time to this time!! Instead of people waiting and getting upset! I wasn't the only one who was upset!! This lady just dumped all her things and left!! read more

This one star isnt for the store but for the manager Deanna. The staff is so amazing the deli ,the meat dept and the seafood counter! Great people Great service and Great product. Working in retail is hard. But its a personal choice to work in this environment. Being in management should be setting an example for other employees. However Ive seen this woman with a permanent frown and a bad attitude. Its uncomfortable as a customer to be around someone who is obviously unhappy with her job. Dont spread this toxic attitude and be helpful to everyone . Perhaps another place of employment be a good choice moving forward. No one wants to be stuck in a job one hates. read more

A good reliable Safeway. The whines below are justified, in that, long lines with few cashiers is a constant. Otherwise, a well stocked local market. read more

I seriously hate coming to this Safeway! Even though I only live a couple minutes away, I avoid this store at all costs. I can deal with the empty shelves & it being outdated but, what I can't handle are the unhelpful managers & cashiers that I encounter in the morning...they seriously lack any customer service skills whatsoever. Especially Lannette. Her nasty attitude is so uncalled for. read more

Sad to see their ratings going down. I have always liked thIs Safeway. Low key. Friendly employees. Self checkout. Lots of deli specials in the evening. Decent wine selection. read more

Safeway - Dinner at home, courtesy of Safeway. - Grocery Near Me - Honolulu, Hawaii