This is a Safe-Safeway.First of all props to the staff for being helpful. As someone who used to work in a store with needy frantic people I have to say the staff kept things chill. Found what I needed and somethings I didn't BUT what was key were the alternative suggestions. With people stressed out about rent/work/money its nice that they only place I leave out the house and go to has employees willing and able to assist while being in protective gear. 2nd props to the checker person by the name of Amanda...way to keep it chill and cool under fire. Some idiot started to berate the lady and I believe the word "Bitch" was used multiple times...Personally for me I thought she was gonna lose it but she kept it Pro and chill. Went to a different line to avoid the crazy guy but ill be back to this Safe-Safeway for my goods again. Play Monopoly...Save Money read more

This place is pretty huge! Much bigger than the one closer to home. I appreciate the wider selection of products. It's conveniently located near ocean beach which comes in handy when you forget that something or just need a quick snack before heading back. I appreciate that the store has arrows on the floor in the aisles to help you navigate to social distance however I find it a little hard because so many don't pay attention to them. Makes it challenging to comply. To each their own I suppose. At least the lines out the door wrapping around the stores aren't that much of a thing anymore. Until next time. Cheers. read more

I walked in. I was trying to by pads. I have a tote bag on me. And am followed by a security guard. All the way to self check out. This isn't the first time it's happened. read more

Safeway - Grocery Near Me - San Francisco, California

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Normally I don't review grocery stores but I had to for this location. The rents-cops, one in particular, who are armed, are accusing people with purses of stealing. According to the store manager, Larissa (?) you can not bring in your own bags (reusables) into the store. Also, like many others, they are limiting the number of people in the store, however, when several leave the store you're still left outside in line. The store is lacking in many things (produce) and still have several empty shelves but that maybe from lack of availability but other locations don't seem to have this problem. This is just the closest but from this experience it's worth driving farther to avoid these accusations and the extremely offensive behavior and attitude! read more

There are 4 locations relatively close to me. This one is the farthest. Except for the grouchy guy in the deli, the staff at the registers and in the aisles have been pleasant, even fun at times. I'm amazed their spirit hasn't been dampened by the pressures that could be attributed to COVID-19. I do agree people are ignoring the one-way aisle configuration. Wish they would respect it, again. P.S. The rest of the deli staff is included in the overall review. read more

Seems like they are working at making the place better... They are taking all the pandemic stuff serious and its appreciated

Bad bad bad safeway ever. I would give 0 star if I can. I order online pick up and got a massage it is ready. I have been standing at the customer service for half an hour with few employees asking my name and came back saying he forgot my order. The manager came to say sorry and she didn't hear the calls (the other employee called the dept 3 times)... well no more for this branch read more

First, the good news. They final got the self-check stands. For years, this place had lines going into the aisles. The last time I was there, the self-check stands were in place and I was actually able to get out in a reasonable period of time. Now, the bad news. I spoke with three employees while I was in the store. Two of them spoke almost no English. Hey, San Francisco is a multi-cultural city. That is part of what makes it cool, right? The annoying thing was that neither of them made ANY effort to help connect me with an employee that spoke English. In fact, one of them gave me inaccurate information. Not sure if it was the language barrier or that she was too busy putting out inventory to help me. I guess I will be back... it is convenient for where I find myself, but I ain't looking forward to it. read more

Every time I come here (just a couple blocks from my home) when I have to go to the pharmacy to get extra insulin syringes they treat me like I'm dirty and a person who uses drugs. They start off nice but once I ask for what I'm getting, something I medically need their whole tone changes and they treat me like scum. I would like to add people facing challenges with addiction are not scum and shouldn't be treated in such a manner anyway. I hate when I have to use this pharmacy and it happens when customers are behind me as well, they make it known and say "no we won't sell you syringes" it's completely embarrassing. read more

My family has been coming to this Safeway for a long time where it's easy to find parking and most of the employees have been nice and helpful even after Albertson took over. However, I wish Safeway/Albertson could offer more deli salads, precooked food, and products that doesn't have preservatives, additives, etc. in them. On a side note, I decided to try out their coleslaw at the fresh deli section two days ago. It was packed in this plastic take out drink cup. Maybe ran out of containers? The lady behind the counter didn't say anything, not even "thank you", so maybe it's the norm? That means the top half of the coleslaw tasted terrible until I realized all the dressing was settled only at the bottom of the cup so you have to give it a good mix before it's edible. They also didn't even bother cutting off the black/bad parts of the cabbage so I had to pick them out because I didn't want to get sick and at same time didn't want to waste it even though I lost my appetite after that. I understand having to be fast and efficient but please think of the customer's health. Also, I noticed customers picking up what looked like a mixed fruit tart that was on sale, but they put it down because a strawberry had mold growing on it so look closely before you buy. I took off 1 star due to quality control of food. read more

Safeway - Grocery Near Me - San Francisco, California

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Came into the store this morning. The first shopping cart available in the front had poop on the handle. Tried to tell several people about it, but it didn't seem to be a priority. I don't wish to return to this location. read more

Safeway - Poop on the shopping cart handle - Grocery Near Me - San Francisco, California

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The employees are rude and violent. My husband wasn't wearing a mask and they refused to let him buy anything, slapped his sandwich out of his hand and treated him like a monster. What kind of service is that? I highly recommend taking your business else where. read more

This particular Safeway is a smaller store near Ocean Beach which also makes it a very busy store with people buying food, drinks & firewood for their bond fires. The store never has enough cashiers on staff to ring up customer's, you can end up waiting in line forever..just to pay for 1 item. This location tends to have a lot of homeless people hanging around the location, soliciting patrons for money when exiting. Lot's of parking though which is a rarity in San Francisco. read more

It's 24 hours but the bathrooms are closed after normal business hours, so like from 10pm-8am; which is actually a major downside because we mainly come here after a night of drinking to grab snacks and etc -- which means someone usually has to use the bathroom. Not to mention the staff can be quite rude and lazy the majority of the time. On a positive note they do keep the shelves well stocked and there is ample parking. read more

This is now my favourite Safeway location. They are usually stocked up on food and the staff is very friendly and helpful. Ever since they added security, it has been a lot safer to shop here. Love to get my Keto-Vore food here. Happy customer : ) read more

They're OUT of chicken in the deli to make sandwiches..... at 1pm!!!! Ridiculous. What are they doing to remedy the situation? Nothing. I could see if it's 3 or 4 but this is peak lunch time. Go get some damned chicken & take care of your customers!! This is the worst, tiniest Safeway deli that I have ever visited. I couldn't even put together a $7 meal. There's no offerings. A couple of tiny dried up chicken strips. They have hardly any deli salads. Ended up buying a few things. One of the items was supposed to be on sale $1 less that I was charged. Scammy! I'll never be back here. read more

This is the closest to suburban ease you can get in the city. There's a huge (by SF standards) parking lot, which is such a luxury. The shelves are usually well stocked, but on my last visit, it looked like half the store had been swarmed by locusts. Still, the store is spacious and has good quality - although expensive - produce. The deli is good and the clerks always hook us up with generous samples. read more

I've been in a few times, mostly as a passenger. This one's on the ol' outskirts near the ocean, so you could take a stop in here on your way to the beach. Or if this is your local neighborhood grocery store, you're set for all the things: bakery, deli, drugstore, wine, produce, and all the regular groceries you need. Now, Safeway is a big behemoth of a grocery chain, so you get some positives and negatives with that. It's not exactly specialty stuff, but you do get a wide variety of goods in the big store. You're not popping into a neighborhood bodega, but you do get a massive parking lot and in this town, that's a real plus. Pick your battles, I suppose. One thing that a lot of folks overlook is the flower section. If you believe as I do, that flowers are not a luxury but a necessity, then Safeway is actually a good little stop. Stop in and say hi to Ming, who buzzes around like a bee pollinating all the new arrivals. She doesn't stop long, but if you make friends with her, she'll tell you what's new and what's good that day. I observe, mostly, but I've seen it in action a couple of times. Beyond that, I'm not sure I can tell you anything you don't already know about Safeway. Totally satisfactory for all your grocery needs. read more

ZERO STARS this is the WORST Safeway ever I will never go back. I bought just one slice of red velvet cake & got the most horrible service they refused to let me check out at the bakery area mind you they were checking out an employee & refused my one item, while knowing I was waiting in line right after him. The employee getting checked out moved his hands towards me as if he was trying to shoo away a mouse so disgusting & disrespectful & rude. You can tell the vibes off when you walk in as well. Never going back ! read more

Safeway - Grocery Near Me - San Francisco, California

I hate this Safeway for their lack of product and service. This is my main Safeway, and I identified early on when I moved into the neighborhood that it is below the standard I consistanly recieve when I shop at other locations. They never walk you to where something is, and too many times I would ask where something is and I would be told several locations (in front of the deli, by the butter, aile 14, 15). They don't know their own product and at the end of the 15-20 minute hunt you come to find out that they don't carry the garlic-aioli/polenta/burrata cheese/brie cheese pie/baby kale that you were looking for that you consistently get at other locations to name a few. Also, while waiting in line for a sandwich or something, an EMPLOYEE cut in front of me! I didn't process what was going on out of disbeliefe and sure enough he cut, and they person behind the counter still took his order and made it. I been standing for 10 min before he cut me! Also, if you are here at night (after 8pm) they will have 1 cashier with a line of at least 10 people. I have taken pictures it would look so ridiculouse. Even on a saturday night, its like they don't understand when they get busy or just don't care. So frustrating because checking out takes a minimum of 10 minutes I am not even exaggerating. read more

A good time to go to this grocery store is during the evening on Thursdays. It's not busy at all! The employees are kind and helpful. The security here is high and makes shoppers feel safe! read more

I love Safeway since I can do my shopping and pick up a fast pass all at the same time. I've been going to this location for years and they normally have everything I'm looking for. The selection is good and they are normally staffed pretty well. Since I live by this location, this tends to be my Safeway of choice. read more

So disappointed in this bakery. I ordered my son a cake for his baptism. I brought in a picture of the cake I wanted and it was simple. In fact I showed the baker two other cakes even simpler and she assured me she could do what I requested she even took a picture. Mind you I had to wait for her to finish lunch before I could get someone to help me place an order (because no one knew when she would be back).I'm going to attach s picture of the cake I requested and what I got instead. Mind you I specifically told her please if you can't do this ill go elsewhere and she repeatedly says yes she could. Oh and she spelled my sons name wrong.. OMG.. apparently she can't read her own writing. Very unprofessional service. I will NEVER order from that bakery again. read more

Safeway - Grocery Near Me - San Francisco, California

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This is my favorite grocery store. It has a great bakery section and is warm and well-priced, not warehousy or cold/modern/with no employees like Fresh and Easy. The location for Outer Richmond/Sunset is perfect. It is often grayed or fogged in and this store is very inviting. It's close to Ocean Beach if you are looking for food and firewood and also walkable from the park's western-most parts. My favorite items: Bakery: apple crumb muffins, blueberry muffins, chocolate muffins (all delicious), donuts (especially the maple bars and chocolate old-fashioneds), their large oatmeal raisin cookies and smaller oatmeal walnut cookies are also fantastic. Pizzas: their giant, fresh you-bake pizzas are great (especially sausage) and also their frozen, five-cheese pepperoni pizza (the best frozen pizza ever made - spicy, crisp pepperoni - perfect - you will not be able to go back to anything else). Other favorites: they have straight-up sweet and hot Italian sausage (not always easy to find), also corned beef (to cook), they always have onions on sale, they always have Marie Callender's chicken pot pies on sale (an easy, indulgent dinner), they sell the oatmeal-cookie-mint-ice cream It's-Its (which are the best, of course), and lastly, and more boringly perhaps, they have a really good cleaning products sections (lots of choices and nice-smelling options). read more

Again this is a review on their service. With the enactment of the buy a bag law in SF, you are either suppose to bring a bag or buy one (rip off). So I bring my bags but I've noticed lately that if you do bring one, the check out clerk wants you to bag your own groceries. WTF is that all about? I follow the law and you give me even less service? One time my mother cussed out this Asian clerk because she would not bag the groceries in the bag my mother brought in. My mother had to bag everything herself. I usually throw my bags on the conveyor belt as a hint for the clerk to bag everything. Most clerks get the hint. HOWEVER, there was this one filipina clerk who simply did not get the hint. She threw the bags on top of the checked out groceries and stood there and looked at me. I looked back. Yes I engaged in a brief staring contest with her until she got the hint and bagged my groceries. People I don't care how ridiculous that bag law is but you are still required to bag everything for me - even if i BYOB! read more

Come on Safeway! The lottery tickets run out and the darn machine starts beeping constantly in the store for hours! No one turns it off! Unplug it! Doesn't someone hear it beside the customers? Driving people crazy. Busiest day of the year for shopping two days before Christmas! Fix it! Can't imagine how the people working there aren't using ear plugs. read more

Safeway has a glacier water machine outside. just filled up and split. buys: water .45/gal. -10 cents more than usual -lst glacier machine seen in s.f. so maybe this the rate in s.f. read more

Safeway for u coupons are misleading to consumers. Lately, not all the Safeway stores have on sale items as advertised. Some ran out in a few hours. So, you have to go to another Safeway to shop. Then, Safeway wouldn't honor the discount such as $10.00 off if u buy $50.00 grocery. Safeway claimed that you had to clip the coupons under specific location where you were going to shop. This is the misleading consumer ad/coupon. read more

This is large Safeway with more shelf space for a better than most selection.

This is our local Safeway, so even though we're die-hard fans of Trader Joe's, we end up here quite a bit. I have perscription at the pharmacy, so we have to come every so often for that. And we end up here for some of those items you just can't get at Trader Joes. It's not a horrible Safeway - but it isn't too great. Let's get the "needs improvement" out of the way first. Often you'll come here and find stuff really picked over or just out (I've missed out on the fat-free sour cream, raspberries, etc etc). The fish counter just seems sketchy. I've seen expired milk. The frozen foods are often completely iced over, and lights burnt out in the cases making it hard to shop. And being completely fickle - the building really needs a renovation, as it's quite dated. Always a few sketchy folks in the parking lot or lingering around. The good - this Safeway has some friendly staff. More than once I've been offered help finding things in the aisles by very friendly employees. The pharmacy staff is generally very nice/friendly/quick/helpful -- and 1000x better than Walgreens. Produce is generally fresh and well kept. Lines are only long/slow during peak weekend hours (or so it seems) - especially on those rare sunny/warm days out by the beach -- when there's a huge line at the back for the restrooms and lines filled with people buying beach food. But apart from that we usually walk right up to a cashier, or only have 1 person in front of us. And once we took in a bunch of food to donate (and by bunch I mean an entire grocery cart when we cleaned all the fatty/bad food out of our house), and they were very helpful assisting us. And it was quite the task. Plus, parking is always easy here. So it's hit and miss, but not bad for a Safeway - I used to have to shop at a horrid Safeway in Vancouver when we didn't have a car and it was the only grocery store within walking distance. This place is much better than that one by a long shot. That said, we'll only get a small percentage of our groceries here - Trader Joe's, Rainbow Grocery, 99 Ranch, Whole Foods is where we typically find most of our weekly stuff. Store in general is 3 stars, but +1 star for the pharmacy staff. read more

Safeway - Grocery Near Me - San Francisco, California

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The new self-checkout area is fantastic and really saves a lot of time. Most people don't know how to use it so they still line up in the cashier lines so the self-checkout is usually empty and ripe for the picking :D And the young Caucasian female cashier manning the self-checkout is very nice and friendly. read more

This review is specifically in regards to the Safeway Pharmacy at this location. I have been a long-time customer/patient of this Safeway Pharmacy location and have been extremely impressed! I am particularly happy to call this my go-to pharmacy because of Dr. Jawan T. Salameh, who is the Pharmacy in Charge at this pharmacy. She is always so friendly to me and to other customers and makes it a point to speak with me directly and for as long as I need when asking about my medications, insurance questions, etc. When the pharmacy gets busy (which they often times do), she continues to work with a good attitude and help people. I have personally witnessed people being so rude to the pharmacists and technicians at this Safeway, but I never once saw the staff speak to their customers with a rude tone. From my experience going to other pharmacies they are sometimes rude when they get busy and/or rush through answering my questions. The staff here is quite the opposite as everyone, specifically Dr. Jawan T. Salameh, is super friendly and always willing to take a few extra moments to speak with me. A few times she was even able to answer questions when it was clear she was either not open yet or on a lunch break. Last, throughout the pandemic I personally witnessed Dr. Jawan T. Salameh at the front lines vaccinating countless individuals who would come to the pharmacy - even going so far as to contact people if there were no-shows or cancellations so as not to waste vaccines. Excellent customer service! read more

I found a fly in my salad. I realize it might not be the fault of Safeway and more of a quality check on the actual manufacture, but Safeway should do better to check products they put out kn shelves. Probably why this was on sale for 2/$6.00. Never thought I would have to take more time to now inspect anything I purchase. read more

Safeway - Grocery Near Me - San Francisco, California

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This place is super convenient for me. Like a 2-3 minute walk.... and I hate it. I hate everything about this place. Let's see how high the list goes: 1. SLOW: the deli line. Slow. Cashier lines. Slow. Plan on 15 minutes just to check out. 2. Prices are too damn high. Big box stores should have deals. Not the case here. Don't buy anything that's not on sale. 3. No help. Can't find something? Guess what.. you're on your own. No one is available to help you with anything. 4. The meat department smell. Ever leave some chicken breasts in the hot sun for a day? Smells like these guys did. 5. You might get robbed. No, not by the prices, silly! I mean by knife or gunpoint outside the store. Don't believe me? Check the crime records. Maybe leave your iPhone at home before coming here. read more

Re: Pfizer booster If you're a healthcare worker don't come here to get your booster. I work on a COVID unit with constant exposure to COVID-19. As soon as the booster was approved, I made my appointment for my 3rd dose of Pfizer. As soon as I got here, Jennifer L and Joann gave me a very hard time for my reasoning of receiving the booster. They even went so far to ask me if I had any medical conditions to qualify me. They kept trying to make excuses like "your vaccine card isn't on file, you don't have a digital copy" etc. when I had a photo of my actual card to show them. They even stepped aside to discuss further on how to deny me the vaccine. I was constantly questioned even after I made it clear I was a frontline healthcare worker. The CDC guidance clearly says not to deny anyone the vaccine due to lack of documentation. As fellow healthcare workers, I would think that they would be more than happy to support the frontline workers. I've worked in vaccine clinics and we are more than happy to give vaccines to people that want them, especially given the amount of people that are anti vax. I've never had this experience before, and would never give anyone a hard time who wanted a vaccine, especially those on the frontline. For anyone that has the same experience as me, I've attached the CDC guidance if you ever encounter similar Karen's/Jennifer's/Joann's that want to deny you the vaccine. Booster qualification for healthcare workers: https://www.cdc.gov/media/releases/2021/p0924-booster-recommendations-.html CDC guidance if anyone denies you for lack of documentation: https://www.cdc.gov/vaccines/covid-19/clinical-considerations/immunocompromised.html No one should have to go through this experience. The vaccine is our number one weapon in this pandemic. I hope these two women reflect on this and treat others with respect. Your job is to administer the vaccine, not deny it. If you feel like a gatekeeper and want to power trip and control access to COVID vaccines, then maybe you should leave healthcare entirely. If anyone denied them the vaccine, I'm sure they would be just as upset. Edit: I received a reply from the business owner, Dawn, and I will be in contact with leadership. I truly appreciate the effort being made to remedy the situation. I did end up getting the booster, but it shouldn't have been as difficult as these two staff members made it. read more

I always liked Safeway! They have almost everything I need and they good have good deals too. Today, I came across this lady at the counter DEBRA, she was soooo rude and not nice at all!!! I wish Safeway will teach their employees to be a little nicer and respectful. Thanks! read more

I come here for convenience. The prices are not bad if you utilize the Just for U program. The worst is the homeless encampment along the wall of their parking lot of 48th Avenue. They have so much litter it takes up the whole sidewalk and spills out into the street. It also attracts many unsavory characters. I understand SIP but for the safety of the neighborhood and general cleanliness. I have to give Safeway La Playa a bad review read more

This is for the grocery delivery that comes from this location. They have a driver, Richard Moll, an older white man, who NEVER WEARS A MASK AND COUGHS ON GROCERIES HE IS HANDLING. He is one of those people who wears the mask under the chin. He has never pulled it up over his mouth and nose. So his whole face is showing. He will start grunting and coughing as he brings the cart of groceries out of the truck and onto the ground. As his head is over the groceries he either grunts or coughs or both. W.T.F. Then he will bring groceries to my front door coughing and grunting as he is hovering over the FOOD and my front door space. So aerosols are lingering out my door ready to get in contact with my face unless it's very windy. He will hover as he arranges the groceries and then go through each bag to check. So he's coughing into the bags. This is really upsetting I made anonymous complaints in fear of his retaliation, but also so that he doesn't make sure to cover his nose and mouth WITH A MASK only at my place but still putting others at possible harm, yet he still arrives and does this every time. This has got to stop. The elderly man living with me gets nervous about not going to the door right away and will open the door too soon even if I tell him to wait. But we shouldn't have to wait for the air to clear in front out our home and then have to disinfect the grocery packages or remove the packages from each item. Safeway LaPlaya management- take my complaint seriously as you are sending a biological weapon with people's grocery deliveries and it must stop immediately. read more

This Safeway has the worst customer service ever except for the guy in the Deli and the manager. The Deli was super slow and the Chinese women clerks there are very disrespectful because my family was in line first but she didn't even bother to ask what else do we need and we been waiting for them to assist us. Then the cashier who happens to be Chinese woman too is very rude when she didn't even say I can give you a new Safeway rewards card coz we forgot our card and the phone number that we used. I am not being racist or prejudiced because I am part Chinese too. I think it's about time the hiring manager to diversify the people whom they hire. Because the Chinese clerks there are ganging with each other to cover their rotten services. This has happened to us twice in this branch and good thing I don't live near there. read more

Russians, Chinese, and Hapas & locals, Oh my! Well, Mix commune socializing is a good thing. I only go there around midnight or really early morning because not many people in line. 24 h open is good thing too. read more