It's 2019 and reusable bags have been a thing for quite some time now. But I am just wondering why so many store clerks are still confused by them and why the checkout lady at Safeway today placed all 8 of my items into 4 separate plastic bags (strawberries and bananas each got their own bags) and then placed the 4 plastic bags into my large reusable bag? * I wish I caught it sooner, but my 2-year old distracted me so I didn't notice the clerk did this until I went to pay. Then I told her I didn't want plastic, that's why I brought the bag, so we removed the items, placed them into the reusable and then she proceeded to throw the plastic bags into the garbage. ‍. * This was incredibly infuriating. As someone who is trying to help the environment by reducing/eliminating plastic bag use, I feel like store management needs to better train their employees to think outside the box and if plastic bags are being used, all items don't need their own damn plastic bag but can be packed together! (Not a new concept people). Go to Trader Joe's where employees know how to pack bags, both paper and reusable. Or even Sprouts where the employees understand what a reusable bag is. I will never shop at a Safeway store again!!! read more

Very Clean store. But I guess when you're paying about 300% more than you would anywhere else, the place can afford it. The people in the front are pretty friendly. There is a lady in the deli, she is pretty friendly/talkative. There are people who mill around the store wearing name tags, they are not friendly or polite. I just cannot get over how expensive safeway is. read more

Is there a reason you have only ONE cashier working every morning? There was line of ten people waiting, the lady checking out was having issues with her debit card and the manager comes to help him out and then just walks away and continues to keep ONE cashier working. I didn't have the time to wait 30 years so left my items right there and walked out. Every Safeway I've been to never has enough people working, there are constantly lines and for whatever reason they remain understaffed without any type of "self check out" it's a pain and enough to make me never want to shop there again. read more

I love this store. I am on a first name basis with almost the entire staff. They are always happy and helpful reflecting good management. They always have stocked and organized shelves. My only complaint is that the butcher area is too small. That being said, if there is something you need the butcher can usually find it in the back. read more

Pros: Clean, well stocked, good bargains. Checkout clerks are super friendly and helpful. Cons: Often have to wait at butcher counter because butchers are elsewhere, bakery service quality is mixed (sometimes great, sometimes not), and the lines are usually too long at checkout. read more

Had a great experience at the check out. Mattison was the clerk and she was so sweet and efficient! It was crazy busy and she made sure all the customers in her line were taken care of. Great job!! read more

I will drive out of my way for the service I receive here. The floral shop has my business coming back for more. I live in The south valley but find myself often needing to stop in if nothing else for a pick me up from the two incredible personalities that run this department. If you need a pick-me-up stop in. It's been my secret for a year. I am enchanted!?! Go figure. Here is a picture I took of the two angels who always help me. They are simply the Best! read more

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The prices that are rung up at the register are consistently different than the Safeway club member price tags - you're going to end up paying much more at the register. With the consistency of how often and how many items this has happened to me with, I would imagine this is deliberate so they make more money. I rarely ever have this problem at other grocery stores. read more

Great store always. Had everything we needed for our vacation. Although, they did not have postcards ?? read more

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3 words to start with CHECK YOUR RECEIPT!!!! I purchased 2 different items from the produce dept on 4 separate occasions, and each time I looked at the receipt I was incorrectly charged. The 1st time I was overcharged for the items I trekked back into the store and brought it to the attention of the "manager" who assured me it would be corrected. Guess what, I bought the same items and still being OVERCHARGED!!!!!Needless to say I won't be going back to Safeway store #2032. They need to get their act together, too bad, they're close to home, but I'd rather drive a bit further and avoid the hassle of trying to correct their mistakes!!!!! read more

ROTTEN MEAT ALERT!!!! I ran into this store on 2/16/17 ONLY because it is across the street from my business and I was running late to get dinner started after a long day. (I normally shop at Fry's or Whole Foods) I grabbed a pack of boneless, skinless chicken thighs & a container of supposedly fresh fruit pieces & headed to the cashier. When I put the fruit on the counter, the lid popped off exposing the "fresh fruit". I asked the cashier if the container was supposed to be sealed (like most containers containing anything fresh).The cashier looked at me, shrugged his shoulders & said "I don't know" in the most annoyed, nonchalant manner possible. So I say, " Oh right, you just work here huh?! He says, "yep, I just scan the items". Ok fine, this is customer service in today's world whatever, so annoying. I grab my bags & leave. I get home, started to make dinner, opened the meat & it's the most foul, disgusting, ratchet smelling pack of meat I have EVER smelled in my 50 years!! Now, I'm really annoyed. I check the expiration date and its dated 2/8/17, current date was 2/16/17! I call the store to speak with someone in the meat dept. it rings and immediately disconnects. This happens three times, so I try for general customer service, gets disconnected again. Finally, I try the bakery dept. & someone answers. I ask for the store mgr. so they transfer me & I get the "closing mgr." I tell him about the meat (very calmly may I add) he says very lackadaisically "well, just bring it back & get another pack. No "I'm sorry that happened," I'll make sure the meat dept. checks this out, we pride ourselves on carrying the freshest meats & produce available, we'll work hard to make sure this doesn't happen again, nothing! So I said "well you might want to tell the meat dept. to check the chicken so they can pull all the outdated packages so no one else buys week old rotten meat" and I get "Oh, yeah..I'll do that". Finally, I tell him about the top popping off the fresh fruit & the cashier's response and he literally says "hum" and then silence. By then I knew I was wasting my time with these idiots and ended the call with never mind, I see you don't give a crap about any of this so I'll just write a review to let the public know. Maybe they will care about buying rotten meat & getting horrible customer service! "Hum" I would give them -00 stars if it were an option! Will never step foot in that or any Safeway again. read more

Pretty solid selection of liquor. Fruits and vegetables are fresh. They could use a better selection of organic fruits and vegetables though. Cashiers are nice and quick. read more

I'm just here for thanksgiving supplies and I stoped at your Starbucks and the lady was wonderful and sweet. But this girl cane into this quiet area where we were watching the football game while we waited for our coffees and she said "I want to stare at the TV pretending to care about football"and she stayed there watching and when we were walking away she walked off too and yelling "I honestly have no clue what was going on on the tv but I don't have anything else to do" and she skipped away. If she was my coworker or Employee I'd be very upset that she's not using company time wisely. She was a red head and hanging out in the deli area in front of counter. Leaving store now and she's still standing around. read more

They are out of everything all the time. !!!!! When does the manager ever look at the stockroom. You guys have got to check the shelves or something. You are out of milk. How the hell can you be out of milk. Terrible terrible terrible. read more

Love love love this location! It's so clean and the staff is eager to lend a hand or answer any questions. I typically shop at Wal-Mart but. I'll go out of my way to stop in here and do my shopping. Check out is always fast and friendly. Defnirely a neighborhood grocer (: read more

Very long review below as it is what I sent to Safeway Corporate. This is or was my neighborhood store and I am consistently not happy with it but today's incident absolutely floored me. Good customer service is tough to come by and my expectations are low but not taking someone's loss seriously is never excusable. I have been going to this store for decades and had an incredibly unpleasant situation today. I have to preface with I am in the customer service industry so it takes a lot for me to complain. I also tried to contact the store to mention this to the manager and once I was put on hold for 14 minutes(so I hung up) and the second time, the phone was never answered. I went to the store and checked out and when I got home, I could not find my house key. I checked every pocket, my car and the parking lot at my condo before I called Safeway. I was convinced I had to have dropped it there probably in the check out line when paying. I called the store(I know this is an annoying call as I get them in my industry but you never know the importance of someone's loss on the other end). The young man on the phone was very dismissive and said he'd go check. He came back on the phone and said there is not set of keys at the checkout. I again mentioned it's not a set of keys it is just one loose key and he said "yeah not here" and hung up. I am so glad I doubted him and drove back to the store. I could just tell he didn't really check or look well. Meanwhile my groceries are standing outside my condo in the heat. I went back to the checkout and my key was right there on the floor. This was very important to me...it was my house key and my entire family(who has an extra key) are all out of town. So if I would have listened to your lazy, incompetent worker...I would have had to spend $100+ calling a locksmith. Yes it's my fault for dropping my key, but it is inexcusable for an employee to take such matters flippantly. I don't think I can ever shop there again knowing the absolute lack of care the people you hire have. I don't know what resolve there is to this but wanted to make you aware because I felt it was absolutely inexcusable and most importantly avoidable. read more

Friendly employees and a great selection of products. Ex: I bought a bag of all natural sweet potato chips here for about a dollar less than Whole Foods. I looked for the same chips at another Safeway and they didn't have it! My husband also finds great deals on meat here. I'll send him to Safeway to get one thing and he comes back with two full bags of meat and the excuse "but babe, it was 50% off!" I also LOVE the Pub sandwich from the deli. Downside: not open 24 hours, but I still don't know of any in Arizona that are... read more

It's definitely not Fry's on Shae & Tatum, but it is still very good for a grocery store. I like to go here for the sandwiches. Safeway sandwiches are better than Jimmy John's down the hall. read more

I guess I'm just lucky. I have found everything that I was looking for in this grocery store and more. There seems to be a large rotation of help, I'm not sure what that means. I'm happy with the location and prices, in par with other grocery stores. The store is always clean and staff is friendly and helpful. read more

Good for picking up a few items but the selections are not wide. The butcher is small and the meat they put up didn't look appetizing. Maybe because it was 8pm but it did not give me the feel of an upper tier grocery store. Service was good and folks were helpful. read more

I have been going to this safeway for quite a long time. All I have to say is how lovely the employees are but the manager or who ever that is, needs to be fired. She treats her employees with nothing but disrespect. She made my experience awful with her yelling and rudeness to her employees and customers. read more

Smaller store, not as complete a selection of inventory as that available at larger outlets. Generally good service, EXCEPT: every fourth or fifth visit, the younger checkers/bag handlers will NOT be able to get all of your groceries into your cart after you have paid for them. (How hard is that to accomplish?) Consequently you will have to deal with the front desk staff to (attempt to) straighten things out, which sometimes works and sometimes does not. So you may sometimes end up paying for things you do not receive. If you deal with the front desk, GOD HELP YOU IF YOU HAVE TO DEAL WITH MIA. She is RUDE and UNPROFESSIONAL. Complete disregard of customers' needs. RUN! IT'S MIA! read more

I have to say, I used to always shop at another supermarket. I came here when they remodeled, but I will continue to come because they are simply the friendliest market I have ever been to. I'm in here almost daily so it's nice to deal with such nice people. Oh, and I love the sushi, it's actually really good here. And the olive bar...now I'm hungry! read more

Love this place glad it stays open late. Always has a good selection of beer and baked goods.

Everything you could want in a grocery store. Great selection of just about everything. The quality you would expect from a Safeway. Friendly staff. read more

Compared to Frys this place is awful. I don't know if other Safeways are like this but I don't wanna find out from what I experience here. The store looks bleak after being remodeled. And the employees got worse. The ones I've dealt with lately seem to be annoyed and irritable. One person at Customer Service counter named Jessica (on receipt) usually has an attitude and looks harassed. There's another scary old guy with graying hair that only acts nice towards older shoppers. Sure that's fine, but he's not as accommodating if you look under 30. The only person in any grocery store I've shopped at within AZ that acts this frigid. I heard him tell a little 18 year old girl she could't bring her tiny puppy inside (huddled inside a bag) just because it bothered him. Nobody that's shopping I know ever cares about that. I'm sire a 50 year old would've gotten a pass from him. Some of the most horrible service since dealing with my car dealership and that's saying a lot. read more

Unfortunately, I hate to post negative reviews, but the cashier at Safeway suggested it. I use to be an avid Safeway shopper. I mean, I spent thousands of dollars a year on groceries. It was the main store for my groceries shopping. I came into the store for a few items so I wanted just a basket. I reached to get a basket that were stacked higher then my shoulder level, which I am 5'4". They came toppling down and hit my leg. A cashier saw that I had almost fallen over but caught myself. She just came over and picked up the baskets. I had an excruciating pain on my leg and ankle and notice it swelling up to a huge ball on my ankle. I hobbled over to customer service and she gave me a small ice bag to put on it. She said I could write up an incident report. So I did. After I left the store my ankle was throbbing and got even bigger. It was throbbing in pain so I notified my husband at work who told me if I could go to the doctors to do so. So I did. I've seen a couple of doctors. I then had an adjuster call me and recorded what had happened. He than referred me to another adjuster. Long story short she said that it was not the stores negligence and that was that. Needless to say I felt Safeway didn't really care about there customers. I try to avoid shopping there but I have been there a few times and they still stack those baskets really high. read more

Not a bad place to shop at, the only downside is that the store isn't a 24-hour store. They have a lot of alcoholic beverages and usually have a great price for it. I only come here when they have a lot of dairy/deli products for sale. Good place, but I still prefer Fry's any day over Safeway. read more

This location is 5 minutes from my home, so yes it's easy to get to for me. There is adequate parking, although during prime time after work hours it is packed!! I normally venture out at the crack o dawn. The store recently had it's grand re opening after it's remodel was completed. I knew where everything was...for the most part. Now I'm relearning the store. The staff has always been friendly but now they are over the top! Everyone has a smile and engages in small talk. The store is amazingly clean (remodel just finished), hopefully it will remain so. The cashiers understand and execute Safeway's coupon policy flawlessly. I have never had a problem and I use coupons everytime I enter the store. The only ones that have caused a slight bump are the reduced price in store meat coupons. Even those are working better after the remodel. I'm glad this store meets my needs and is pleasurable to shop in. It makes shopping so much easier when the store and employees care about their customers. Thanks Safeway! Also love the JUST FOR U program!! read more

This store goes above and beyond in customer service! There is always someone available to show me where a certain item is. Why would anyone go to Frys where you could literally die in an aisle and no one would find you for days - there has never been any employee to help me, ever!! If you could ever get someone to ask a question to, they just point to where you're supposed to fine it. At Safeway they always ask, "May I show you where it is?" I'll gladly pay a little extra to get the best customer service. My time is worth something. read more

this is the review of starbucks not safeway. i love the grocery store with exceptions of some very unfriendly workers. the starbucks is soooo bad. i always always always recieve an eye roll or attitude from the barista. its so disrespectful representing starbucks like that. once i asked for my recipt amd the barista was so unhelpful it was ridiculous. they cant even heat up any pastries. i will only go here for an iced latte but even then i really dont like the attitude. very bad. read more

Came here to buy lunch and 2 bottles of nice wine. To get turned down. I had the official MVD ID paper you get while your is in the mail and my vertical ID that says I turned 21 months ago and they would not sell me the wine. I went to Walgreens after where they actually tried to scan the official MVD paper which scanned and I was able to go about my day and have a wonderful one. Just moved to this area and would rather drive a farther distance to a grocery store than come here. The customer service was terrible. She automatically assumed I didn't want the food I had walked around the store for 30 minutes for. Ended up having the get my lunch somewhere else. read more

I purchased a floral arrangement at this Safeway store for a birthday celebration the following day. The arrangement looked good at time of purchase but by the next morning the roses had all drooped and the white blossoms on the "babies breath" had fallen off. There was no way I could give the tired, old flowers to the birthday person. I went back to Safeway that morning and asked for an exchange. The man in the floral department told me he normally did not do exchanges and asked if I had put the plant food into the water. I told him no plant food was included in the sale. He told me that was my problem and he would do it this time by not to expect it next time. Next time!? - I have been buying flowers at Safeway for years and this is the first time I have ever had to return them. No apology, just "don't expect me to do this again". He does not need to worry about that because I will never buy flowers at Safeway or at this store again. read more