We had two different pizzas, calamari, watermelon salad, burrata, meatballs and a few drinks. Everything was really good. It gets busy and they just opened so you might have to be patient while they work out some kinks but it is well worth going. Pricing is very reasonable also. read more

The service at this restaurant was deplorable. To begin with seating inside was unbearable considering it's was 80 degrees and smoke from the pizza oven was blowing all over us. It took at least forty minutes for just three cheese pizzas to be served to us, which honestly are overrated. While we were over heating and starving the waiters thought it best to sip on lemonade in the corner and take a minute to themselves to check their phones. When the pizza finally did come it was covered in black ash which got all over my hands! Then when the check came my sister paid 100 dollars which was deducted from her card but according to them it didn't go through, in which I paid an extra 100 dollars. They could not be more rude about the situation, and when I said forget it I'll pay and handed him my phone (for Apple Pay) he was so aggressive that he dropped it. And just forget about going to dinner with friends you can't even split the check more than two ways. Overall an awful experience and I'd rather roll over and die then go back to this place. If you do go I recommend giving a bad tip! read more

Easy and good! Glad to have something casual in Sag Harbor! Gluten-free options and nice salads too.

Absolutely the best Neapolitan pizza I have ever had. Great atmosphere, and clean and bright and fun restaurant. Definitely recommend it for all ages. Try the Arthur Avenue Salad with your pie. Doesn't get any better! read more

I really want to like this place. Staff - very nice. We've gotten takeout pizza from there several times and most were okay to good, but when we dine there, the pizza either has too much sauce and oil or too much cheese. The crust ends up shot and the pizza is really limp. One time it took three tries for us to get a 4-cheese pie as the bottom of the first two fell out in the middle. I love the vibe in the place, but they really need to get someone who knows about pizza. Just my opinion. read more

Best service in Sag Harbor. The staff was so friendly and the food was unbeatable. Charlie was so helpful and accommodating. Great atmosphere and even better food! My favorite place by far read more

Amazing food and place. LOVE the variety of pizzas. Lots of vegetarian and gluten free options. Over all amazing experience!

My fiance and I come here once a week for slices bc there is no other choice for pizza in town. They sicilian slice is good, but most of the time, the crust on the regular slices is burnt, I mean burnt black. We notice this week they were having a $44 Valentine's dinner special so we figured, why not try it. Seemed like a good deal... we were seated, but waited 10-15 minutes bf anyone offered us a drink. We had to ask for the specials menu, and when it came and we read it, the price was $48. You had a choice of 1 appetizer to share, which included soup, 2 entrees, and 1 dessert to share. How do you share soup? We chose to share an arugula salad, which was good, and the mushroom pizza, which was burnt, but doughy inside and no one came over to see how things were. I finished before my fiancee and had 3 people try to take my plate before she was finished. They had plenty of staff on, but they were all huddled in the back. Place needs a serious adjustment and staff training. Seems like friends got together and thought it would be cool to open a restaurant, but have no idea on how to run it, or trained anyone to watch it. Also, they need to add an outer door to keep the cold from taking over the restaurant everytime the door opens. I hate to see a local business fail, but I dont think this place will last through the next season. read more

Just had a great meal with my family at Sag pizza check it out you will not be disappointed! The staff is very friendly the manager and the chef are very attentive read more

Sag Puzza, is the best pizza , I've had out here in the past 25 years. It's incredible ! I love number 7! The crust is to die for and it is a very pleasing atmosphere ... read more

Sag Pizza is a huge disappointment. Not only is the food mediocre at best and extremely overpriced, but the service is awful. I have eaten here enough times for them to have gotten it right once. But they never have. The waitstaff forgets your order, or mixes it up with another one and they have terrible attitudes. There is never a proper hostess or takeout person helping out. One time we picked up several pizza for takeout and no one was there to assist after 10 minutes of waiting. We finally got our pizzas and the cashier told us to check and make sure our order was right. To put the icing on the cake, I had lunch with a friend and her baby there recently. The waitress accidentally dropped a glass of wine on the baby's head. The baby was drenched in wine and the glass broke on the floor and on the high chair. The manager never apologized and they didn't take anything off of our bill. We even paid for the wine that was dumped onto the poor baby's head! This place is a total joke and Laurent Tourondel should be scrambling to train or hire new workers. This place is an utter embarrassment and a terrible addition to this lovely town. #bringbackconcadoro read more

Wow. I've never posted a review before. Service- just for pick up took over an hour and no system on where to pick up the order. The person that took my order said that I didn't order the pizza only a pasta dish - one star on that. Oddly I had a long conversation with her about which pizza to order. Still have high hopes as a pizza fan and year rounder. But so far, not so great. read more

Fantastic pizza! Ordered the Arthur ave salad and the New York Style pepperoni pizza. Finished it up with the sea salt caramel soft serve pizza which is a must have!! Best restaurant in Sag Harbor. Perfect combo of great food and casual eating and drinking. read more

Staff was too busy on their phones so we sat ourselves, it was freezing inside the door was wide open because the exhaust fan for the pizza oven wasn't working. We ordered the burrata and prosciutto app and we each got the mushroom pizza. 20 minutes till we got our appetizer, which I'd be ok with if it was busy but there was only one other table. Two slices of prosciutto and a half of a small ball of burrata for $22?! Outrageous even for Sag Harbor prices!! Cheese didn't taste fresh at all. Half way thru it our pizzas came, they couldn't even time out the order correctly. So we moved our tiny cheese and ham on the table next to us and try the pizza. I was hoping for a bright spot here, but was continued to be let down. Picked up the first slice and it flopped down in the middle because it was soaking wet underneath. Soggy, wet, undercooked on the bottom with black charred ring of crust. Only ate one slice 3/10 for taste but 1/10 overall for pizza. Brought the rest home for the dogs. Ask for the check, $70!!!! We only drank water!! Two pizzas and an app. Ovoid at all costs, they're trying to be a upscale artisan pizza place. But it's only an overpriced disappointment!! Go anywhere else but here!! read more

I am only giving one star because you have to at least give them one star but make no mistake they don't even deserve one star! I have never had such a horrible experience at a food establishment. First off, the customer service here is HORRIBLE! My friends & I waited line to order for over 25 minutes and when we finally reached the register were told they were no longer taking take out orders. After we complained due to waiting, the main pizza chef said we will take your order but can not accommodate any other take out orders. After ordering 6 individuals sized pizzas and waiting a half an hr, we inquired about our order. One waiter said "your order went in 34 mins ago and you should know it takes a least an hr from the time you placed your order". While we are waiting a couple came in to order take out since the phones were "busy" (in reality they took them off the hook). The couple was told they were not only able to get take out and couldn't be seated either. Still waiting, I watched them take a pizza out of the oven put it in a box and give it to a customer sitting down at a table. Over an hr later, we got our pizzas which were not cooked all the way through the super thin bottom crust and the outer crust was completely burnt black. They are the rudest and most inconsiderate employees. They were so unaccommodating and unwelcoming to us and everyone who walked through the door. They were turning away paying customers which is unheard of!! So if they are turning away customers they obviously do not want to make money. So do yourself a favor and do NOT waste over an hour of your time at this absolute DISGRACE of a business establishment! read more

Best joint around! Andrew & Charlie were so kind and generous when we randomly stopped in the night after Christmas. The town literally came to life once we spent some time with the two of them -- food was delicious and service was over the top. When I visit, this is where I will be... read more

After waiting many months for Sag Pizza to open, Today, I ordered two pomodoro pizzas to go. The pizza's were awful and a disgrace to the name Pizza. The pizza was thin and burnt in may places. It had a very thin layer of cheese and no tomato sauce, but it did have a few small cherry tomatoes on top. The place was packed with people, but I am never coming back. I have eaten pizza all over the world and this pizza was an insult to the name pizza, and not worth the $36 I paid for it. Don't waste your time or money. read more

The best pizza that has hit the Hamptons in a long time! Hard to decide which pizza to order as they are all delicious. Arthur Avenue salad is amazing. Great ambiance and totally child friendly. A weekly return customer. Keep it up Sag Pizza! read more

Pizza was excellent. Calamari starter was tasty, portion a bit meager. Tomatoes and watermelon starter also very refreshing. It's hot as hell in here, though. It's an 80+ degree day and there's an 800 degree pizza oven in the dining room. They say the AC is on, but you'd never know it. We were sweating so much that it was hard to enjoy the meal. That said, this place will be great once they wok out the kinks. Or come winter read more

For a party of 6, we were told the wait time would be half an hour. We waited 50 minutes. When we pointed out that some of the tables were given to people who came after us, they simply said that they were there before. Service was very slow. Our waiter tried, but kept forgetting our orders, had too many tables to wait on and generally seemed overwhelmed. We had to ask for our check twice and, when I received a receipt by email, the tip was $10 more than what I wrote in. The food was good and the prices fair. If they can improve their service, we would go back. read more

The worst. That's all I need to write. My first review ever, but the management was obnoxious as hell. The wait was ridiculously long and the restaurant was poorly run. Even if the food was good, I would not go back. By the way, the food is overpriced for crap food. Pizza is over cooked and has black crust and bottom. Hello? They are a pizza restaurant and they can't make good pizza. Forget about it, save yourself the headache and heartburn. read more

What a disappointment! In my personal opinion, the new owner is so rude and this place is so poorly run that I just won't go back. I went in and ordered some slices. Took forever and the slices were slightly burned and excessively charred. The owner refused to give my elementary school child a glass of ice water and told me I could only buy bottled water and pointed me to the cashier. The line at the cash register was very long and I told him I would be willing buy water for my child, but the cashier was so slow that the line only got longer. The owner is the heavy set French guy with a heavy accent and he told me that if I didn't want to buy water I was welcome to leave. He raised his voice and was really nasty and not nice. He said that ice water was only for customers that had waiter service. I said that I am just asking for water for my kid and he didn't care. He treated us like we were stealing from him. Then he told me we are not allowed to sit at the pizza counter despite the fact that it was empty (except for us) because it was only for people that ordered personal pizzas. It seems like he doesn't like customers. If he keeps it up he won't have any. Apparently I am not the only one that has been treated this way. After sharing this most unpleasant experience with another restaurant worker in town, they indicated that the owner had an attitude and they had heard that others had a few run ins there as well. read more

So first, this is nothing like the place it replaced. It is a sit down restaurant with individual pies and other, limited, Italian fare. We only had the pizzas, they were good. That's the good news. Brick oven, similar to Angelos in the city. Now for the bad news, the place is chaos. They seemed to have plenty of staff (I counted 8 wait staff) for the small space. But they are mostly running around like the proverbial chicken with head off. The place is HOT on a summer night, no AC and the fans all off or somehow shut down. We had water dripping from the ceiling on our table that we waited an hour for (they said twenty to thirty minutes then they called us to come back and we waited another 25 minutes to get seated). Our neighbors informed us they had moved from our table because the water had dripped on their pizza. Next came a trembling through the floor and tables, like a mini earthquake. We and the surrounding tables all looked around in confusion, it felt like we were above a subway. Our waitress said she could feel the shaking but didn't know what it was. It continued on and off. Between the heat, dripping water and vibrations it was rather nauseating. Service was very slow, no ability to reorder drinks, first drink took about 20 minutes and a reminder. They were all nice though just seemed like no one was running the place. Probably opened before they were ready, I hope they can get it together. read more

Horrifying experience!!! I have to say, I don't recall ever being treated so poorly at any restaurant anywhere in the world. Last weekend few of my friends went to try the reopening of this pizza place 'Sag Pizza' and wanted to sit outside. There were a total of 3 tables and one was occupied and two were empty so we sat down while one friend went inside to place the order. Keep in mind all these 3 tables are next to the hostess stand who said nothing to us while we waited for our order. We were sitting there waiting for about 10 minutes when a rude man started yelling at ask telling us that we could not sit there! He said we don't have the permit so get up & go, I explained we already placed our order so can you please accommodate us inside and he said No, that's not my problem!!! We all looked at each other baffled!! Then I repeated, but we ordered, and already paid...he said with his thick French accent (who I found out is the owner of also LT burger) inside tables have to be ordered inside so get out! At which point I lost it. Mr. Owner, this is not how you treat customers!!!! read more

Here's a good idea... create a really attractive restaurant, add a simple and appetizing menu, along with a funky vibe that fits into Sag Harbor's distinctive setting... then employ people who can't cook pizza! Yes a winning combination of revolting, undercooked pizza ... but it's ok because whilst the pizza is burnt and black on top the base is raw, just throw a load of olive oil on top "Just like Mama used in old Napoli".... oh and also make sure your staff are so under trained (not sure you can actually do this) that they deliver food without cutlery, provide glasses but no water despite checking 3 times and throw the bill down before all the ordered food had arrived.... think Kitchen Nightmares when you sit down.... it's not funny it's just really really sad to see whoever owns this restaurant pouring their money down the drain... there should be a specific term for the staff working at Sag Pizza as I have never experienced staff who don't want to be there, not have you eat there and have no idea if they're working in an simple Italian restaurant or working on the moon. read more

Awful service! I walked in to order take out, patiently waited over ten minutes for the woman in front of me to complete her order and pay. As this was happening, i was the only one in line. I was given blank looks by several people working there, and no one greeted me which is fine but at all my jobs in service i have been asked to greet customers! I felt unwelcome in the establishment but decided to stay. The woman in front of me finished ordering, and the man behind the register completely ignored me and began helping the guy who was behind me in line who had walked in quite a while after me. I was s t i l l not addressed by any staff member! He could have at least said I'll be right with you or something? At that point the line was now about four people long and i decided not i cut my losses. I can't review their food as i would have probably had to get behind the counter to make it myself lol, so I'm on my way to cappelletti for quality pizza and service that by far surpasses that of sag pizza! Sag pizza is a total joke imho read more

I never review. If I have a problem I generally speak with the manager... today the manager refused to tell me his name! Sag Pizza is an allegorical name for this three week old disaster. It has the ghost of a fantastic pizza joint to compete with, but it has the know-how of LT Burger (very good) to navigate its launch... Let me set the scene: It is 11:39am on a sweltering August Monday and I am bolting through town to grab a bite for my son before I have to drop him at camp at 12:30. We made a special trip into town to grab a slice. On the door it states the restaurant hours - opens at 11:30am. When I arrive, there are a half dozen folks cued up. No problem, I think, these guys just opened a few weeks ago, they are stressed by the short summer season and they want to get it right...By 11:50am, after two employees have stuck there heads out to say 2 minutes, 5 minutes, finally, the "chef" offers the "crowd" garlic knots. One would think that this was an obvious crowd pleaser, but they were cold. While I am antsy to get my kid to camp, I have now spent 10-15 minutes on line, I'm committed. At 12:01pm the door is opened. I notice that the woman (from LT Burger,) who must be the GM, scurries across the restaurant eating a pastry or garlic knot - I hope hers wasn't cold, but what is she doing eating before the first customer is served? My son and I got a couple of slices and we ate mediocre re-heated pizza. No one was offered a free slice, no apology and, certainly, no magic... 24 hours later, as if suffering the Stockholm Syndrome, I am back at 11:45am with my son and, this time, with my daughter too. No line, doors must've opened on time - good sign... We are third on line at the counter to buy slices. As I am waiting, I scan the huge staff and maybe I am being overly critical, but these folks don't have the snap and rhythm of Pizza pros. It seems that most of the staff have been selected from a book of glum people with little service experience (read no customer sercive skill). Ok, too critical, and we got our Pizza with only the hiccup of a rapidly growing line and the chaos caused by no leadership by the restaurant workers. Also, to be fair we only interacted with a few folks. Finally the chef (the garlic knot guy) jumped out to try to organize the crowd. In front of the restaurant is a 6 person table and chairs, though there are no settings. Perhaps it was presumptuous, but my two kids and I sat down at the table with our order. The kids had 4 slices, a water and sprite between them ($23.) Like a hawk the manager flapped a path to us and said we could not sit at this clean empty table. My kids popped up and I apologized, but it "looked like" a "community" table for to-go folks eating a slice - us! He said NO, they are awaitng a permit from the town. This is strange. Why didn't this manager invite us to sit at the counter or at a table? There were about 3-4 small parties seated inside the restaurant. Plenty of empty tables. I told him we are loyal customers! I told him we waited for almost 30 minutes for 3 slices yesterday and we came back again with another family member, even after we weren't offered more than a cold knot (no I don't cruise new restaurants looking for free crumbs!) He told me, "I simply told you cannot sit at the outdoor table." I asked him his name, after all, I am gunning for customer of the week, but he would not divulge... I urge any entrepreneur to visit Sag Pizza, it is a classic example of "yours to loose..." There is huge demand for a good pizza in Sag Harbor. Guess, I am heading back to Baby Moon or La Parmigiana... read more

As each establishment in Sag Harbor is slowly taken over by a new vision of ways to reap the rewards of the location of our quaint old whaling village another piece of the charm that made Sag Harbor the unique place that it once was is lost forever. And so it goes with the new Sag Pizza. Everything that the old Conca D'Oro restaurant was this isn't. Gone is the homey atmosphere of a family restaurant and replaced by a hollow and sterile cafeteria style environment geared to seat as many people as allowable by law. My first experience there was 9:45 on a warm summer evening in August when many tourists crowded the streets. Gone were the lines that stretched out the door during the first days of opening which should have been a sign of what to expect. I was able to walk up to the counter of the empty restaurant to order a slice and a can of soda rather quickly only to eventually be told by the distracted counter person that there were no more slices available. I was told I could order a whole pie if I wanted to but I declined. I returned the next day in the afternoon and again was able to get to the counter quickly because the place was rather empty to order a slice and a can of soda. The price of $8 for both was unexpected. The counter person apologized for the warm can of soda. As I stood there and asked if I could sit at one of the many open tables all of the smoke detectors went off at once and I thought to myself just as well when she told me with a smile that I couldn't. The slice itself was nothing to rave about and was unlike the slices of pizza that I remembered from the past as I sat on the public bench in front of the store eating it and washing it down with warm soda on a 90 degree August afternoon. Like many restaurants that have come and gone throughout the East End over the years the success or failure will depend upon its popularity during the off season. Personally, I will travel to Wainscott or Hill street in Southampton to enjoy a traditional slice of pizza and a can of cold soda at a reasonable price in a more welcoming atmosphere when the urge strikes me again rather than be processed and served something that doesn't appeal to me. In short it's just blah blah blah like the rest of the overpriced eateries catering to the summer crowd spending their disposable income that pop up and vaporize within a year or two in the fabulous Hamptons. read more

Just had dinner at Sag Pizza and it was excellent! Restaurant was warm and cozy, very pretty and comfortable. I have returned a number of times and the restaurant has definitely found its groove. It opened in August and I think was overwhelmed by the volume of summer visitors and perhaps that is what the negativity was all about. I can't say enough how delicious everything I have had is. Pizza is AMAZING! All of them - and I have tried many of them! Escarole salad is a fav and the meatballs are to die for, you will want to eat the tomato sauce with a spoon. Seems like the chef is introducing specials for anyone wanting something other than a pizza - have tried chicken milanese, fantastic soups, eggplant parm, roasted chicken from the woodburning oven - all great. Give it a try and I think you will be happy. It's REALLY good fresh quality ingredients. I think the prices are fair. I will continue to be a regular. read more