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SAHARA MOTORZ

3.7 (3 reviews)

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Herzog-Meier Mazda

Herzog-Meier Mazda

4.0
(261 reviews)

I had a great experience here at this dealership this past weekend and was finally able to close on…read morea beautiful 2025 Mazda CX-5 Turbo Premium Edition in Rhodium White. After performing countless hours of research and watching a TON of POV videos on YouTube, I strongly settled on a Mazda even though I had bad experiences with this brand in the past. 90s Mazda's were horrendous due to their ill-fated partnership with Ford Motors (bad transmissions, etc.) so I stayed away from Mazda for over 30 years. Mazda has become a brand of its own in the last decade after it's separation from Ford restoring quality back to its lineup. CX-5 is no exception. Due to its Japanese-built reliability, quality materials chosen, simplistic design and ownership satisfaction, I went with this model over its other Japanese-branded rivals. I contacted many dealerships around the greater Portland area as well as dealerships as far down as Eugene and none of those places had the color and model I was looking for in their inventories. The current introduction of the 2026 models were soon approaching so the trim level I was looking for in particular were becoming scarce. The video reviews of the 2026 model were a big disappointment and practical turn-off due to the new design changes. I continued to check dealer inventories and that's when I discovered the trim I was looking for was still in stock at Herzog-Meier. They had 2 turbo's in white left in stock. After my inquiry, I was contacted by a young man by the name of Brody Heath. Brody was quick to respond through text messages followed up by some emails. What impressed me the most was the personal video that Brody created for me first introducing himself, the vehicle I was interested in and summarizing some of the important features of the vehicle. Brody went outside in the cold and shot the video for me on the same day I contacted him which I found to be commendable. The short video he created for me was quite impressive. 2 days or so later I made arrangements to visit Brody and test drive the vehicle. Upon our arrival at the dealership, the vehicle was parked waiting for me in their customer parking space and on the dashboard my name was printed on a bright-green placard. Immediately I felt welcomed to the dealership. Brody came out to meet us and we soon were off on the test drive and answered all my questions along with my daughters questions who happened to be tagging along with me. This all happened past sunset and we did a night test drive. Brody is the coolest guy you will ever meet. Very polite and respectful and always called me sir, very positive and always smiling! I told Brody that I would think about the car for a few days. After a few days go by, I decided to go back and re-test drive the car but this time during the daytime. After the test drive, I settled all my doubts on the vehicle and decided to move forward with the deal. I ended up with a little more than the deal that I wanted partly because I opted for the additional 7yr, 100K mile warranty which everyone knows is the dealerships way of recouping but nonethless the warranty is pro-rated if I decide to sell the vehicle. I found the price to be reasonable given that I've had to spending out of my own pocket on vehicle repairs in the past. This provided a little peace of mind but to each their own. You can decide if the warranty is good for you. Thank you Brody and Ahymon in Finance for making my visit and experience here pleasant and welcomed. I didn't feel any pressuring during my initial visit all the way through closing in Finance. Everything was transparent and honest.

(I do want to point out that my only negative was the $299 'vehicle theft' charge on my paperwork…read morethat seemed to be just tacked on there without any explanation that I didn't see until I was signing papers to pay for the car. I should have made them take that charge off as I didn't ask for it and it wasn't disclosed before signing. Still a little peeved about that in an otherwise great experience--this was not from Tyson in sales but in another department.) I purchased my first ever new car after many years of only buying used cars. My son had such a great experience with his Mazda2 Hatchback - with the dealership and its service department and with the car itself, as it's been a great car - that I decided on a Mazda3 Hatchback too. When I entered the dealership, Tyson greeted me with a smile and offer to help, and I felt immediately at ease. I didn't have that feeling that he was going to be a high pressure sales person and to my relief, I was right! After looking at the cars there and doing a couple of test drives, I actually decided on a color that wasn't available at Herzog - however, they found my red Mazda3 Hatchback Preferred trim at another dealership and had it transported there. It's beautiful! During all the process of trying to decide, then finding the car and waiting for it to arrive, Tyson kept me updated via text. He quickly answered any question or concern I had. Day of purchase, he showed me everything in the car and how it works so I'm be familiar. Tyson's calm, friendly but professional demeanor helped a lot to take away my nerves. I'm very pleased with the entire process. I will also say that the dealership is very clean, bright, and everyone I had contact with was friendly, professional, and helpful. What a great experience!

Dick's Hillsboro Hyundai

Dick's Hillsboro Hyundai

3.2
(106 reviews)

After a full month of car shopping (I'm definitely the type who researches everything before making…read morea big purchase), I landed on the perfect vehicle--a Hyundai Tucson Limited--from Dick's Hillsboro Hyundai, and I couldn't be happier with the experience. My salesman, Evan Miller, was outstanding from start to finish. There was absolutely no pressure at any point. We stayed in touch over the entire month while I worked through my options, and he was patient, responsive, and incredibly accommodating--even when I know I wasn't the easiest customer. He stuck with it until we found exactly what I wanted. With the help of Sales Manager Jacob Inukai, they not only secured the specific vehicle I was after, but actually exceeded my expectations. On top of that, they worked with me to get the deal exactly where I needed it to be. (Side note: there are a couple of fellow Army grunts working there as well--if you know, you know.) I also want to give a shoutout to Dave in Finance--he made that part of the process genuinely enjoyable, which is not something you hear often. Let's be honest--car salespeople don't always have the best reputation, and sometimes that's earned. I'm also at the stage in life where I have zero patience for pushy, high-pressure tactics. That's exactly what I didn't experience here. The entire team was straightforward, easy to work with, and focused on making sure I left satisfied. I can't say enough good things about this group. If you're looking for a dealership that treats you right and works with you--not against you--this is it. Thanks again to everyone at Dick's Hillsboro Hyundai--I'll definitely be back. Jeff B

My Hyundai Ioniq plug-in hybrid (PHEV) was towed to Dick's Hillsboro Hyundai for a 12V battery…read morereplacement in late March, after I had called Dick's to confirm the dealership was capable of servicing my make and model. I twice asked, in writing, that specific diagnostics were performed due to known issues with the electrical system of the model of vehicle I have and any applicable service bulletin be checked before the repair was closed. I was told that the requested work was done and was billed for it. My vehicle was at the dealership for about ten days, in part because Dick's had difficulty sourcing a part, which I ultimately located and brought in myself. Notably, when I had to have this same repair repeated at a second Hyundai dealership because the necessary records were not provided, it was completed over a few hours and full documentation was provided to me to verify that it was done correctly by certified staff. Communication with the service department at Dick's was also challenging and often required my follow-up, even when calls were promised at a specific day/ time by staff. After my car had been in their service center for a week, I called to check status and was told that the advisor who had been handling the repair no longer worked there and had left minimal information about why my car was there. When I picked the vehicle up, the trunk was left in disarray: the battery terminal cover was unsecured on the far side of the trunk, bolts and the old battery were dropped into a crevice, and both the trunk and battery compartment panels were left open and out of place. I immediately reported these issues to the service manager and was told that everything would be put back together. The panels were back in place when the car was returned to me the second time, but days later another Hyundai dealership found the components beneath them still unsecured, documenting in writing that the metal battery hold-down bracket and battery terminal cover had been left unsecured next to high-voltage components, presenting a risk of electrical arc or fire. While reviewing the documentation that Dick's provided to me, I noticed that the battery test Dick's provided was run using an AGM setting, despite the 12V OEM battery in my Ioniq being a conventional (non-AGM) type. When I flagged this to the dealership as an issue and asked for copies of the diagnostic records and further information about the work I paid for, they declined. When I asked for confirmation that the technician who performed the work on my car was certified for hybrid vehicles, the dealership told me it considered the matter closed and declined to engage further. Dick's own website blog advises customers to ask "Are Your Technicians Hyundai-Certified?", says its service creates "an official, verifiable record of all maintenance and repairs," and describes its team as "Hyundai Master Certified." Hyundai's technician training catalog (publicly available on its careers website) states hybrid-vehicle work requires its "Specialist" level certification, while the staff training report Dick's service manager provided lists all of its staff as "Certified" (the level below Specialist). If you own a Hyundai PHEV, HEV or EV, I strongly recommend following Dick's published advice and obtain confirmation of technician certification and the availability of service records before authorizing work or considering the purchase of a CPO vehicle from this dealership. Update, July 3, 2026: Thank you for your response. My direct correspondence with the dealership consisted of two emails before the service manager closed communication and directed me to pursue the matter through external channels. I followed that advice. By the dealership's own account, this matter has been ongoing for several months. During that time, the dealership has had the opportunity to provide objective documentation: service records, technician certification, or a response explaining how its practices align with Hyundai's published training framework, and has not done so. The statements in my review are supported by an independent written assessment from a second Hyundai dealership, written communications with Hyundai Motor America, as well as Dick's and Hyundai's own publicly available documentation.

Beaverton Honda

Beaverton Honda

2.6
(564 reviews)

This buying experience was one of the best I've have ever had. We found a couple vehicles we liked…read moreand booked the test drive appointment. When we got there our assigned representative was ready and available. They had the vehicles already pulled up so we didnt have to roam around the lot forever in 100° weather. After we decided on a vehicle we started the financing process. The whole thing from start to finish took about 4 hours. They don't budget on their prices which is a little annoying but at least they stick to it. Melvin was our rep and he was fantastic. He was very cognizant of our time and our private information. He was really fun and easy to work with. These guys have terrible reviews but my experience was amazing and I would recommend purchasing from here. Maybe scheduling with Melvin will help with the experience.

NOT A SATISFIED CUSTOMER. Stopped in at the service department to discuss issue with 2018 Accord…read moreEXL 2.0L and spoke w/Andrew. I explained a/c not blowing cold but Honda extended warranty on a/c and I wanted oil change. I also had concerns about transmission lurching/surging and explained what it was doing. I explained that I have brought up my concerns about the transmission before to both Dick's Hillsboro Honda and Beaverton Honda in past visits for oil changes and was told this is normal. I mentioned several internet searches about these 10 speed transmissions showed up frequently for that model year having the problem as I described. Advisor researched and said only bulletin was for a/c and nothing on transmission and that my car was not 10 speed. We scheduled appt. for oil change, a/c diagnostic and tranny diagnostic. He stated two seperate fees for both diagnostics and that if a/c condensor was issue then fee would be waived and covered under warranty. I later got home and did more research and sent this, Honda Service Bulletin (TSB) #19-091, issued on November 10, 2019, addresses 10-speed transmission shift quality issues in early production 2018-2019 Honda Accord models equipped with the 2.0L engine. [1, 2] Key Details of TSB 19-091 Fix: Software calibration update for the Transmission Control Module (TCM). Purpose: Addresses harsh shifting between gears and improves torque converter response. Symptoms: Harsh shifts/clunking noises (specifically 5th to 6th, and 8th to 9th gears). Delayed engagement. Rough downshifts. Shift lag during acceleration. Hesitation or a "rubber band" feel. [1, 2, 3, 4] Affected Vehicles 2018-2019 Honda Accord (10-speed automatic models, primarily 2.0L). Applies to early production models. [1] Additional Information Resolution: Many users report that this update alleviates, but does not completely eliminate, the inherently "clunky" nature of the 10-speed transmission at low speeds. Diagnosis: If a fluid service does not resolve the harshness, this software update is the next recommended step before considering torque converter replacement. Alternative Solutions: If symptoms persist after the update, some users have reported that "learning" to drive with specific throttle inputs (e.g., 25% throttle) helps, or that the transmission requires a long "break-in" period of 15,000-20,000 miles. [5, 6, 7] It is highly recommended to consult a Honda dealer to verify if your specific VIN is covered under this or subsequent service bulletins. AI responses may include mistakes. [1] https://rohnertparktransmission.com/vehicles/honda/accord/repair-guide [2] https://rohnertparktransmission.com/vehicles/honda/accord/repair-guide [3] https://static.nhtsa.gov/odi/tsbs/2024/MC-11010459-0001.pdf [4] https://static.nhtsa.gov/odi/tsbs/2013/MC-10112743-9999.pdf [5] https://rohnertparktransmission.com/blog/honda-cvt-transmission-problems-guide [6] https://www.accordxclub.com/threads/serious-10speed-issues.9268/ [7] https://www.reddit.com/r/accord/comments/1bmzquq/help_10_speed_transmission_question/ This was the response, Hey Karen. I looked up the bulletin 19-091 and its for the a/c condenser warranty extension. I tried looking up anything else in the Honda database related to transmission judder/acceleration issue and I could not find anything related. Your vehicle also does not have a 10-speed transmission so I don't think that article pertains to an Accord. 10 speeds are only in Honda odyssey's and Pilots that I'm aware of. I began to get worried about the statement of my car not being a 10 speed and was going to cancel but decided not to. The bulletin number maybe wrong or it maybe a broader range related. I knew it is not a recall or warranty extention but possibly a Service Bulletin concern. I asked to have tech check for TCM updates. Fast forward to repairs, a/c fixed under warrenty, oil changed, 10 point inspection done w/recommendations of brake fluid flush and transmission drain and fill along with hard battery reset. I declined reset and did one according to YouTube using accelerator pedal. I took car in early on a Wed., picked up car late day Thurs. then the car sat until early Fri. morning. I drove to Astoria, Oregon from Beaverton and everything fine. The car sat in lot from fri-wed. because everything within walking distance. Got in to start car and drive home and noticed noises from underhood. I called Beaverton Honda immediately and the response from service desk was, we can get you in tomorrow to look at it BUT there will be a diagnostic fee. I explained my car was just in there. I said I need it looked at so whatever. I was not happy and after stewing on it cancelled the appt. How many diagnostic fees do you want?

SAHARA MOTORZ - car_dealers - Updated July 2026

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