I had a great converstation with Nolan d'Elseaux Sales Consultant who worked with me to look at all the options that he had to meet my needs and even though I went with a purchase from another dealership, I completley respect his honesty and profesionalism. If he had the type of vehicle that I was looking for I would have absolutly puchased from him. read more

This updated review is for the service department. After owning the vehicle for two months, I was contacted by a woman called Charisma at the dealership offering a free oil change for my vehicle. After a few text messages back and fourth trying to establish a good time for when to bring my vehicle in, I was completed ghosted. No replies to text. Seems like this person fell off the edge of the earth never to be heard from again. I also contacted my salesperson Brody and he never got back to me. In addition I asked Brody prior to this woman contacting me if I had any complimentary oil changes after purchasing the vehicle and his answer was no so I was surprised that this woman would even contact me at all in the first place. I firmly believe that accountability and follow up should be strictly enforced especially when someone makes contacts you and initiates a false offer and then completely cuts off communications. Pretty disappointed. Who knows. Maybe she was an intern or got fired but nonetheless, there should be some accountability especially if you want returning customers in the future. The vehicle runs nice though. No issues. If you're here to buy the vehicle, only expect that. Have it serviced at another place where you feel that your time is respected without being led-on for false expectations. Time to take the heat gun and remove the silly Herzog-Meier Dealer badge they added to my rear hatch for advertising purposes. read more

Herzog-Meier Mazda - Brody Heath- Super salesperson at Herzog-Meier to my CX-5! - Car Dealers Near Me - Beaverton, Oregon

(I do want to point out that my only negative was the $299 'vehicle theft' charge on my paperwork that seemed to be just tacked on there without any explanation that I didn't see until I was signing papers to pay for the car. I should have made them take that charge off as I didn't ask for it and it wasn't disclosed before signing. Still a little peeved about that in an otherwise great experience--this was not from Tyson in sales but in another department.) I purchased my first ever new car after many years of only buying used cars. My son had such a great experience with his Mazda2 Hatchback - with the dealership and its service department and with the car itself, as it's been a great car - that I decided on a Mazda3 Hatchback too. When I entered the dealership, Tyson greeted me with a smile and offer to help, and I felt immediately at ease. I didn't have that feeling that he was going to be a high pressure sales person and to my relief, I was right! After looking at the cars there and doing a couple of test drives, I actually decided on a color that wasn't available at Herzog - however, they found my red Mazda3 Hatchback Preferred trim at another dealership and had it transported there. It's beautiful! During all the process of trying to decide, then finding the car and waiting for it to arrive, Tyson kept me updated via text. He quickly answered any question or concern I had. Day of purchase, he showed me everything in the car and how it works so I'm be familiar. Tyson's calm, friendly but professional demeanor helped a lot to take away my nerves. I'm very pleased with the entire process. I will also say that the dealership is very clean, bright, and everyone I had contact with was friendly, professional, and helpful. What a great experience! read more

Herzog-Meier Mazda - Car Dealers Near Me - Beaverton, Oregon

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Dealing with Wade Norris, Internet Sales, was a pleasure. From my initial contact to the actual sales process, he was up front, friendly and clear. The finance team was great too. Overall a great customer buying experience. read more

Herzog-Meier Mazda - Wade handing the keys to our new CX-5 - Car Dealers Near Me - Beaverton, Oregon

I've been a loyal customer at this dealership for years--bought my last car here and always brought it in for service. Greg in the service department has always been amazing, and he's the reason I'm giving even one star. He's professional, trustworthy, and someone I've always appreciated working with. Unfortunately, my recent experience with Renze, on the sales team, was deeply disappointing. I was in the market for a new vehicle (seriously considering a 2020 Subaru Outback they had for sale), and after some back-and-forth, it became clear that transparency and customer loyalty don't seem to mean much here. The sales process felt like a game. Among other things, they tacked on a $250 "processing fee" that felt completely bogus, and their offer on my trade-in was $500 less than what CarMax offered me. This was frustrating, considering I've been a long-time customer who's spent years trusting this dealership for my automotive needs. On top of that, Renze refused to budge on the price of the vehicle I was interested in, even after I made a fair counteroffer. I left feeling like my loyalty and history with the dealership didn't matter to them at all. I won't be returning here for future purchases, which is disappointing given the positive experiences I've had in the past with the service department. Greg deserves all the praise, but the sales team has lost my trust. Updated response to Sean T. below (for clarity): The Subaru was originally listed at $1,000 over market value (per Edmunds, a widely trusted industry resource). Then it was reduced by that same $1,000, and I was told it was "just reduced" -- when in reality, it was simply brought down to where it should have been all along. Next, my offer -- according to Edmunds -- was a great offer and well within the car's actual worth. And let's talk about processing fees. It's no secret in the industry that these are just another way to squeeze extra money from customers. Just because they're "legal" doesn't mean you should tack them on for a loyal customer buying a used car. Then there's the trade-in offer. CarMax offered me $21,000. You claimed to work directly with CarMax-- yet somehow, your offer was $500 less? How does that make sense? We can go back and forth, Sean, but the way I was treated was unacceptable -- and your response only made it worse. read more

Super friendly salesman, but closing sales manager misleading and unilaterally adjusted paperwork costing me $300. After he tried to sneak in the optional theft deterrent option, I caught it and declined. So he just adjusted the total price to keep his profit. Do not use this dealership unless you have an attorney present to help identify these misleading/unethical practices. I suggest: Tonkin Mazda of Portland (Portland) Mazda of Gladstone (Gladstone) Royal Moore Mazda (Hillsboro) McMinnville Mazda (McMinnville) read more

Bought a car from this dealership about a month ago, so I cannot speak to how they are if you need maintenance or repairs; however, I had an overall positive experience buying from them. Brody was amazing and helped us get our dream car. The dealership even worked with us by holding the new car while we waited for the sale of our old car to finalize. I would highly recommend this dealership. read more

Renze at Herzog-Meier Mazda made my car shopping experience super easy. Very friendly and offered amazing customer service. Absolutely loving my new 2026 CX-90. read more

Herzog-Meier Mazda - Car Dealers Near Me - Beaverton, Oregon

Had a great experience here buying my cx 30! Renze made the process so smooth and was so nice every step of the way.

Great leasing experience! Cesar is extremely knowledgeable and friendly and I felt at ease through the entire selection and contract signing process. Justin made me feel very welcomed to the Mazda family and he leads an amazing sales team! Thank you so much guys! read more

I would strongly recommend purchasing your Mazda at Herzog-Meier in Beaverton. Cesar was extremely helpful and I had a great experience shopping at this Mazda dealership. They were timely and honest with me through the process of test driving and selecting the right fit for me! After I bought the car, Cesar took the time sit in the car with me and walk through all the features inside the car and answer all my questions. read more

I'm on my 5th car lease from Herzog-Meier and can't say enough good things about them. Each new lease has been a great experience, which is why I keep coming back. It's been great to see the staff I work with move up in the company the next time I return. They make the car buying experience easy and smooth. Renze was my associate this time and he's great. Had cars I wanted to try out ready to go for test drives and made everything easy. Highly recommend this dealership. read more

Herzog-Meier Mazda - So happy with my new Mazda CX-5 lease! - Car Dealers Near Me - Beaverton, Oregon

Renze was great to work with. I had not purchased a car in many years. He was very straightforward and polite to work with. The process seemed easy, no pressure. Everyone I dealt with was polite and happy to answer all my questions. I am really enjoying my Miata RF. Thank you Renze . read more

6-Star Experience at Herzog-Meier Mazda! After a disappointing experience at a different Mazda dealership in town, I decided to visit Herzog-Meier Mazda, and I am so glad I did! From the moment I walked in, the atmosphere was welcoming, and the team truly went above and beyond to make my experience exceptional. Cesar (sales) and Justin J. (sales manager) were absolute rockstars! They took the time to listen to what I was looking for, prioritized my needs, and helped me find the perfect car. Throughout the entire process, they were friendly, honest, and never pushy--I never felt like I was just being "sold" something. Instead, I felt like they genuinely cared about getting me into the right vehicle. I highly recommend stopping by if you're considering a Mazda - and ask for Cesar! So happy with my new car and everything about it - I'd give them 6 stars if I could!! read more

I've been a customer of Herzog-Meier for about 4 years. I bought a Miata there and have taken my 2023 CX-5 in for service. I'm a big fan of the CX-5. When I decided to gift my 2023 to my son, I went back to Herzog-Meier to see about purchasing a 2025. I ended up speaking with Cesar Sierra. They didn't have the model on the lot I was after. Cesar offered to arrange a dealer trade. He quickly confirmed the availability and, together with his manager, we agreed on a price acceptable to me. Cesar was friendly and efficient. If I buy another Mazda, I would seek out Cesar. read more

After speaking with and negotiating with five different Mazda dealerships in Oregon over several weeks, we ultimately chose to purchase our 2025 CX-5 from Herzog Meier Mazda in Beaverton, specifically because of Nolan. Nolan was outstanding from the beginning. He's friendly, attentive, and genuinely invested in helping his customers. When we asked questions he didn't have immediate answers to, he took the time to research and get back to us. He made the entire process feel thoughtful and low-pressure. While we had positive interactions with two other dealerships (and one not-so-great experience), Nolan made our decision easy. If you're short on time or just want to work with someone who listens, follows through, and cares, go see Nolan. Even after the sale, we've continued to reach out with questions, and Nolan continues to be just as helpful and responsive. Simply outstanding. read more

I called the dealership on Tuesday as my service engine light came on. I spoke with Dayton Wong and he was amazing and was able to get my vehicle checked in the very next day with a loaner car and my thermostat was replaced by the end of the same day. Absolutely fantastic customer service and I would recommend anyone interested in purchasing a Mazda to go see Herzog Meyer Mazda on TV Highway read more

Wow! Excellent car dealership. Herzog-Meier Mazda is a special car dealership. For years I have had my Mazda serviced there. Ask for Greg. He is the main reason why I keep coming back. Today, I bought a new Mazda. Cesar Sierra, my sales rep, was excellent. Honest and very helpful going through the process of purchasing the car I would recommend him highly. Everyone in the dealership is friendly and nice. read more

Cesar was patient and professional. He also reviewed the setup of our new Mazda line by line. Thank you!

We purchased a 2025 CX-30 and we are delighted with the car. Renze pointed out the Costco discount and helped with the Mazda cash rebate. I had to call Renze on his day off to get technical assistance. read more

I worked with Cesar Sierra in purchasing my 2025 CX-5 and he was an absolute pleasure to deal with. He and I started communicating by email about two weeks prior to my visit to the dealership and he was always very quick to respond to my questions and provided accurate and helpful info. When I finally went to the dealership to test drive he was very patient and accommodating offering lots of different options. When it came time to discuss price and financing he was thorough but didn't make me feel pressured or uncomfortable with the decision to move forward. All in he spent about 4+ hours with me from test drive to final purchase. I would highly recommend requesting to work with him as he made the experience really enjoyable. read more

Nasty service department! One staff person promises a quick fix on a flat tire, then Cody the service manager says "No promises. We'll do our best to get you by 5pm. That's a 3-4 hour wait. Ok? NO! They will promise, but they don't deliver!! read more

Not a trustworthy dealership - they increased the price AFTER we had agreed on one and I put down a deposit for a car that was in transit. The Sales Consultant (Layal Maysi) also tried to slip the price increase into the paperwork without telling me, presumably hoping I wouldn't notice. We had agreed to an "out the door" price in writing via email, on a specific VIN number, before I put down a deposit. The price we agreed to was itemized and included the sale price, DMV fees, doc fees, and taxes based on the address where I would be registering the car (I provided my home address prior to getting this quote). When the car arrived on the lot approximately 2 weeks later, I drove 3.5 hours to pick it up. After I arrived, they refused to honor the price, claiming there were additional taxes I had to pay. I paid cash for the car and did not trade one in, so the price increase was not related to financing fees, trade-in values, or any other subjective items. They simply increased the price. This dealership also glued the temporary plate to the rear window rather than tape it. The glue ripped off the rear window defroster lines when I tried to remove it, so I will have to get that repaired. read more

Huge shout out and thanks to Cesar for helping me get an incredible deal on an amazing CX-5. He spent hours with us test driving, talking through multiple offers and options, and worked tirelessly to make sure I walked out of there with the deal that worked for me. Not only is Cesar killer at his job, but a good dude who makes you not care so much that you're spending hours in a dealership talking numbers. The level of care, communication, and knowledge Cesar provided made our entire experience one of the best I've had at a dealership. Go get a Mazda from Cesar! read more

I have been a Honda driver for many years and decided to try "new" style. I did my research before I came in the dealership, so I have a good idea what I want. Seiwa, provided me excellent service from the beginning, even took me to VW dealership for the test drive but I came back for Mazda. It took me a couple weeks to get what I wanted but he kept me posted the update, I didn't have any experience pressure to purchase anything I don't want. Smooth transaction, and I am so happy to bring my new baby home. When I upgrade my car, I will come back here. read more

I bought my CX-5 here a few years back (gotta love that heads-up display!), but for the last month, the numbers on my dash have slowly been counting down the miles, telling me that it's to take it back in for one of the scheduled routine services that's due. However, before doing so, I had a million questions I needed answered... Fortunately it was the lovely Miss Angela who answered the phone, and she graciously and expertly addressed all 152 of my questions without hesitation or the even a hint of irritation in her voice. Note: if she was if fact irritated, she didn't let on in the slightest and is certainly missing her calling in Hollywood - so in that case, someone book this gal a one way ticket to LA and sign her with an agent, stat! But long story short, Angela took a call that I have been dreading for weeks, and made it completely painless. She even helped to talk me through what steps would be involved in securing a potential loner vehicle while my car is being worked on as well. So thank you, for all your help (and patience), Angela. I will be seeing you in the service department soon! :) Oh, and Mr or Mrs Herzog... or Meier... or is it Herzog-Meier...? Well, whichever it is, I'm a recruiter by trade and have been doing it for years, so I know good talent when I see it (which is rare as I'm sure you know), but you have a gem of an employee in this young lady. Her customer service skills are top notch, so definitely hold onto this one. She's going places. read more

From start to finish this dealership was fantastic! It was interesting to see the previous reviews that listed the same positive points that my husband and I appreciated. Wade Norris was a fabulous salesperson. I tested the CX30 (which felt too small) and CO50 (which felt bigger than I wanted). Wade sensed my hesitation and suggested the CX5 which turned out to be just right. There was never any pressure to get me to buy or to upsell me with features I didn't want, which was not true of other dealerships I visited. Wade just wanted me to have the car I wanted. He answered all my questions before I bought the car and has continued to answer them either by text on in person since I've bought the car. We negotiated a trade in very smoothly. Ammon explained all the paperwork. This was really a wonderful car buying experience and I would like to say a big thank you to Wade and to everyone who worked with us. read more

I recently bought a new Mazda3 through Herzog-Meier. I felt like the salesman (Jay) was nice and helpful - They didn't have one with the particular trim I wanted, but there was one available at a different dealership, and the salesman went to pick it up for me and bring it back to Herzog-Meier. The salesman also matched the price from the other dealership. Also, since my wife also has a Mazda, the salesman helped met get a $500 loyalty discount. He also showed me some of the features when I picked up my car. I've also been to Herzog-Meier in the past for service for my previous car (a Volkswagen), so I felt comfortable coming back to this family of dealerships for a Mazda. read more

Herzog-Meier Mazda - May 8, 2023 - Picked up my Mazda3 (delivered from another dealership) - Car Dealers Near Me - Beaverton, Oregon

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Tuvimos una buena experiencia con Cesar para comprar nuestro carro. Cesar nos ayudo desde el comienzo hasta que salimos del dealer. Cesar habla español y eso es lo que estábamos buscando. Se los recomiendo. read more

Our family have had the best experience at this dealership. Brody, internet manager, went above and beyond to ensure we got the vehicle we want with the best possible deal. We are very impressed with his service. Great job, Brody!!! read more

Tried to charge me $400 for spark plugs, and $600 for serpentine belt on my 2019 Mazda cx-9. Insanity!

I usually don't ever leave a review. But I want to just that Wade was great and very helpful, very patient. I went to look at cars without any clear direction of what I wanted. He showed me 2 and was patient when I wanted see a 3rd one. I ended up going with the first vehicle that I test drove. Wade made the buying process super smooth. I left happy and thankful that he was patient and understand. I definitely recommend you going to go see Wade for your next car purchase 10/10 would recommend read more

The heavy Asian guy working at the front desk needs some training on how to greet and interact with customers. When I walked in I was greeted in the most aggressive way by him and he didn't even smile. I ask if I could get my car serviced and he was overall rude with the way he replied and talked to me in the most condescending way. It is not enjoyable to be greeted by someone who seems like they dont really want to help at you and is just there to get paid. The lady who I was on the phone with to make an appointment to come in and get my car serviced was also rude. Everyone else though seemed very friendly and helpful. read more

Salesman, Cesar Sierra, made what is usually a trying experience, into a good one. He was knowledgeable, patient, and a pleasure to deal with. He successfully found the 2024 Mazda CX-30 Turbo Premium that met all of our needs, and we never felt any pressure to buy. Lisa S. read more

I went here after having a horrible experience at Toyota of Wilsonville. This place has the most used vehicles, which odd what I was looking for. I'd been though a lot the past couple of weeks so I knew what I wanted and was looking for by this point. I text drove the Mazda CX-5 and loved it!! I wasn't looking too but a new car but the price of the new car was $2k more than a used car. What that says is that they do hold their value!! boyfriend has a Mazda MPV van with over 220k miles on it and it still runs, so don't let anyone tell you Mazda's don't hold their value!! Thomas was the sales guy and he was a low key guy. I really liked his approach and care that he gave to me. He was busy with other folks, and I had No problem waiting. I loved how the Mazda cat drove, all the features that the Rav 4 didn't have, and I just felt overall more comfortable in the vehicle. I love Mazda's though!! Thomas was the sales guy and there was a finance guy as well. I preferred that because the finance guy went line by line over what I was signing. Thomas took great care to show me the features of the car, and both of them were friendly, thoughtful, detail oriented, patient, and made me feel confident in my purchase there. I felt taken care of. Their level of customer service far exceeds anywhere else that I've been to. Mazda has an amazing 10-year service agreement you can opt into as well. I also added an optional maintenance agreement. They gave me time to think on it for it adds on to the overall price. The maintenance agreement was 3 years, but when they saw my hesitancy they were kind and added in a4th Year because they wanted me to feel like it was worth it. So I have no worries for ten years. For the price of the new vehicle and service, it was the same price as they used Rav 4 I has gotten it of at a Toyota dealership. I was not looking to buy a new car, but in the end it made sense. I'd highly recommend this place in particular! No Bull!!! I love right near Mazda of Gladstone, and I'd had a horrible experience there, but this place was awesome! Thank you so much for such a beautiful car. I'm happy!! read more

I have visited many dealerships all over the area for buying, selling, and service. Experiences can range from utter shock and disbelief, "Did they just say that? and that? and what the ...really...?" to unyielding apathy (cue gray cloud soliloquy) to stepping-in-poo-would-have-been-better gross negligence to key hostage situations (yes, people still do that) to never coming out of the building unless its a not a drill service. With all that said, I cannot comment on all aspects of the Herog-Meier Mazda experience, only the car buying experience with 1 sales professional. Let's continue. Seiwa (sounds like say wha!) was leaps and bounds above anything I have experienced. His straightforward and open dialog helped me talk through and understand all my options, which included candid feedback on other brands. There was no pressure from start to finish. He wanted to ensure I was making the right choice, for me. All interactions were light-hearted and comfortable yet professional. And, the icing on the cake, he always came back with answers to my plethora (read with extra emphasis) of questions. If you are in the market,...dang, I know, it sucks out there, but I implore you to seek out Seiwa. In doing so, it will confidently lift a heavy burden off your shoulders. 150 Thanks, Seiwa!! read more

I had a fantastic experience at Herzog-Meier! Nolan was the car salesman that everyone wants to have- friendly, patient, knowledgeable, and responsive to all my questions. He was willing to accommodate my busy work schedule and I never felt pressured at any point in the process. After test driving several other makes, I fell in love with the way my CX-5 felt to drive and the incredible sound system in my Carbon edition. I'd be saving for a car for several years and really had a memorable experience here. I could see myself driving Mazdas forever now! read more

The Service Dept was absolutely amazing! Very fast, great, thoughtful and helpful team. I recommend it highly, without a doubt. LOVE my Mazda and LOVE the service support just as much ~ Thanks HM Mazda read more

Our family visited this location today knowing we needed a car, what we wanted and what we could spend. We were paired with Brody, he mentioned only working there for a year but has been around the business his entire life, and it shows. He made our experience great and quick while still catering to all our needs, and providing some activities for our 2 year old to keep occupied. The his young man will go far in this industry because he listens, thinks, and then responds which provides a great customer experience. He was patience and kind when we were distracted by our toddler and waited to continue when needed, if that's not exceptional service, I'm not sure what it. Brody, thank you! We will definitely be back to visit as long as we're in OR! read more

I had over $2,100 in service and after doing the work, when I went to pay the bill, Herzog Meier Mazda charged me an extra 3% on top of the bill for using a Visa credit card... the tech at the counter said there was nothing he could do about it since it was Corporate policy... Buyer beware. They won't tell you upfront. Pay cash, or pay 3% more on credit card. read more