We shop full price retail very rarely, but this was definitely worth it. They had what we were…read morelooking for. We were looking for good quality men's clothing like Filson & Patagonia and the store had it and my husband bought several things for his trip. Thank you so much seed market.!

2 stars (in a good way) because merchandise is interesting and good. Which is unfortunate, because…read morethe place is not shop-able. I won't return. There is some problem most times I'm there - today's issue was being stopped at the entrance and told "no drinks permitted inside." Busy weekend day. They pointed to a couple of small tables near the entrance to leave the food or drink. Those tables were not being watched, and in a very public space, I wasn't comfortable but ok - annoying but I get it. Someone from our party hung around the area to keep an eye. Then I realize other people and groups are fine to come in with drinks and shop. It's a stupid policy but at least apply it uniformly. I had to say something to the employees as I left since I was so annoyed, , to which they of course acted like I'm the problem and they didn't know what I was talking about. Can't do the attitudes or the dumb policies. I'm now a former customer.

Great customer service and fantastic selection of gear. The staff at this location were helpful,…read moreknowledgeable, and made finding the right items effortless. Always reliable quality, highly recommend stopping by!

I love to go to 5.11 Tactical because they have the best uniform items on the market. This store is…read moretheir corporate location so they offer discounts to public servants, military, and other organizations. The downside I find is that they are light on selection, but they are good on stock of the items that they normally carry. The price is good for the items that you are purchasing and the customer service is good.

Such a great experience at Sports Basement Fountain Valley. What really sets this location apart is…read morethe staff. Rich in Rentals was wonderful, approachable, sharp, patient, and genuinely interested in helping me get the right gear. He answered all my questions thoughtfully and made the rental process feel effortless. Ike was a wealth of backpacking knowledge but completely easygoing and never pushy, the kind of person you could happily pick the brain of all day. Niko was upbeat, friendly, and impressively efficient with my purchases, while Annabelle kept everything running smoothly with warmth and ease. It's rare to find a store where the entire team leaves such a positive impression. I came in for gear and left knowing I'd found my new go-to for camping, backpacking, sports, and outdoor adventures. Definitely coming back!

What's not to love about this Sports Basement? It's right off the freeway, there's literally always…read moresaying, "Welcome in!" And usually to me and my puppy every time we come to the store, AND the parking lot is huge! Never have an issue. I appreciate how large this space is and everything is neatly organized and you know where to find all the items for various activities, sports and weather! Tons of brands and selections. I especially appreciate the sports basementeees discounts especially on yoga clothes or other athleisure wear. I also really like that if for some reason something isn't working out with the item I purchase, I know I can bring it back in (within reason and appropriate timeframe!). The value of items here are top notch and I'm always happy to support this retailer. So glad to have one in Orange County! Definitely a great place to look for high quality, durable and affordable clothing and accessories - perfect for any adventure!

Every single time I step into the store, the guys are absolutely amazing and extremely helpful…read more Yesterday I went by to purchase some springs for my deck drawer system, the installer who is there whose name dammit I cannot remember at the moment, came out and spent at least 40 minutes, figuring out the problem and then fixing it free of charge. Definitely tipped him which he didn't even want that. I made him take, I just really appreciate people that go out of their way like that to help somebody like me. So if you need anything, from a hitch to a Rack tent decked drawer system, bike rack, Spokbox "that's what I call those black storage boxes on top of vehicles. " Anything at all do yourself a favor and go see these guys. They definitely deserve your business. JohnnyB

My over all experience with customer service has been pretty poor …read more At the cost of these products , you had hoped that they would continue to offer the same customer service that they provide when purchasing . I would also like to point out that their lifetime warranty doesn't include damage done from defective product . They also won't advocate for you on behalf to the companies . This is the type of customer service I expect out of a major corporation , not a small store. So if you're looking for the type of customer service and support, you can expect from a small business , I would recommend looking elsewhere . Yakima on the other hand has been great to work with, they back up their product , and have great customer service. I recommend buying products directly from the manufacturer .

We were helped by Shaday and she was incredible! She is knowledgeable and all of their products and…read moreprovided us exemplary customer service. She went above and beyond to help us order online, even though there wasn't the right size in the store. Hats off to management for having such a great employee like Shaday. Will definitely be back!

I've changed my mind about The North Face's South Coast Plaza location. Their clothes look good,…read morehowever, the materials aren't ideal for hot and humid days. My shorts and joggers don't feel good against my skin during those times. Even with sale pricing, I don't think the clothes purchased here are a good value. On the bright side, the employee helping me was nice and had a lot of knowledge about the rewards program. In terms of what I have written about the materials used in some of their apparel, there are a good amount of Redditors who corroborate my opinion. I'll admit that when the weather is cooler and not humid, their clothes look good. Right now, my choices for clothing are from different brands.

This is a smaller Cabela's location and given that it's a great location still…read more However. Whoever was working the guns with the dark hair and the trimmed dark beard working mainly the left side was a jerk. He didn't seem like he wanted to be there nor cared about anything. I asked him about the gen 5 glocks and he cut me off to say all glocks are illegal to sell in CA. Not what I was asking about and also false. I then was trying to inquire about a Ruger mark 4 and he was rude about how they have them but won't sell them but can order them. I still don't understand what he meant other than out of stock maybe? Anyway. Another customer came up behind me and asked this man a question and he scolded the customer and said he was with me, he was not and dragged me into it for some reason. He eventually got rid of the prospect and I proceeded to tell him I didn't want or need his help and to help the man he ignored. Instead he called up the next person in queue. Ironically enough, an employee was going off on a phone or radio about giving the best customer satisfaction possible lol. I almost said something to him but he was so hyped and happy, unlike mr grumps at the gun counter. Aside from that and what drove me away from purchasing a new firearm that day, the guys working Ammo and the fishing department were amazing. They really showed their knowledge and were a pleasure to work with. I will be back because of them, but maybe sticking to rifle supply for gun purchases.

Time at register is soooo slowww I think due to number of checkout staff, which is odd considering…read morethe store seems to have a lot of people there. Also had an employee in fishing department be real weird/off putting. A line was strung across an aisle by a kid and he seemed unaware of that when charging through and then stunned we were trying to help him. Vibe is not as warm/positive as other Bass Pro locations.

Got my JetBoil five years ago and after less than a dozen uses, it finally time to buy a new fuel…read morecanister. The sign on the shelf for 4oz and 8oz ISO did not specify which brand so I asked a friendly associate. I didn't know that JetBoil branded isobutane canister can be used for MSR and vice versa. Cool beans! Also, the 8oz is a better deal than the 4oz and the only disadvantage is that it won't fit inside the JetBoil pot. The cashier asked if I want to apply some past credit I forgot about which brought the total expense even less! While there, I checked out the latest trail running footwear which I am due to be acquiring as well! Came in the middle of the week at 3pm and very few shoppers.

One star review…read more What happened to REI? I had a very bad experience at REI Tustin on El Camino Real. EVA and manager AARON falsely accused me of returning the wrong item, even though the item matched my REI account, app, original tags, barcode, and product details. They made this accusation in front of my family and other customers, which was very embarrassing. I asked them a simple question: "What exactly is different?" They refused to answer. That tells me they had no real answer. They accused me first, then avoided explaining their own accusation. While EVA was still processing the return, AARON told me to leave and threatened security for no valid reason. After all that, they still processed the return. So the item was correct all along. This was a false accusation, poor judgment, zero accountability, and terrible management. REI leadership should review this incident seriously.

Whether you're a day hiker or experienced backpacker, REI will have what you need. They have…read moreexperienced folk on staff who can help if you need guidance, and they have the selection so you can try just about any type of gear you're thinking about. The prices are that of a brick and mortar, but the value add is the knowledge and experience that comes with such - don't sell this part short when it comes to outdoor gear as it can make or break an outdoor experience. ;)

Wow, Experience and Knowledge is key! I had used AI to…read moredetermine the shoe preference for trail running with arch support. Wayne who has worked at REI ( different stores) for 17 years helped me find the right shoes. His recommendations were so different than AI but I found a shoe that has the arch support and stability . It was an awesome shopping experience. As much as we love technology, there's nothing better than an in person experience with a salesperson who knows what's out there. BTW, Wayne also told me which brands I could use my 20 % off coupon for members during the Memorial day sale.

Needed 50 feet of chain for the replacement anchor on our boat…read more West marine had what we needed. Including shackles to connect the chain to the anchor. Friendly and helpful staff quickly measured out the 50 feet, cut the chain, got us a cart to put it in, and wrote out the ticket.

1 star. It's a really neat store with harder to find items in store but the employees are pretty…read morehorrible. There was about 10 male employees all just hanging out and even walking by and looking right at you with eye contact and never said even hi and definitely did not offer any assistance or care to ask if we needed any help. Management PLEASE RETRAIN your employees. Again none of them even asked us if they could help us not one even said Hello after just staring at us like WTF? The bathroom was flooded looked like the toilet and urinal were both flooded or leaking and no one bothered to clean it up instead they just put a slippery sign on the floor. With 10 employees hanging around not doing crap, one of them could have mopped the bathroom or tried to do something about the leak or flood right? I've heard many people say they get their cars towed just by parking right in front of the store which is beyond a slap in the face. Thank god I did not have this issue as I was only in the store like 15minutes.

Ketcham tackle is a regular stop for me when I am looking for tackle. Mom and pop store run mostly…read moreby the owner and his dad. Good selection, especially considering that it's a fairly small location. Knowledgeable staff that offer suggestions, tips, and helpful insights. Prices are reasonable and in line with other tackle shops in the area. I've been coming here for years and will definitely be back soon.

We have stopped by this place whenever we come down to fish off the pier . Staff has always been…read moreso friendly and knowledgeable when it comes to what you might need depending on your experience. So many options from rods, weights and gear. Prices seem fair and reasonable. We also get bait from them as well. Plus they always have the nicest employee to greet you at the door.