This place is a joke- a very bad one. I brought my car in here spent $3500 and couldn't even get a…read moreloaner. Brought my charger back to be charg over $200 to tell me they looked at it and couldn't find the problem- but for $100 more they offered to stare at it scratching there head for another half hour. So being "Dodge Certified " means they can charge you a premium for nothing done. Go anywhere but here. Never going back.

My kid sold her car to these guys for a good price. Lot more then chev offered. Thanks for the…read morehelp

To start you can see all the bad reviews, to simply put both as a customer & employee "Ex" do not I…read moremean "Not" come here for either employment nor shopping. They will try to sell using any methods even shady ones, employment wise you will be treated like a grunt and as if you have no brain. You will be overworked + Underpaid + Treated bad + "Great benefits" Not really + Management with a superiority complex check!.. They will mess up your pay, find ways to not pay you as much as possible "Reduced hours, Schedule changes, Benefits, you name it.". You will be miserable day in and day out a Walmart employee has it several times better to compare working at Kia is like taking a vacation to your cities ghetto working at Walmart would be like a Bahamas' vacation. As a customer, more than likely you will have a car issue, more than likely they will try to get as many pennies from you that they can, their maintenance team "Do not be shocked going in for one issue you know for a fact and suddenly you have many more costing issues magically". Let us not forget "Reading fine print." make sure to read any and all papers etc they put Infront of you each and every detail if you don't good luck and may god bless you.

Had my car worked on here, they tried to sell me on rear breaks, below 3% and need done. Cost,…read moreover 500.00 I declined, have a friend who has helped me with breaks in the past so I planned to do that after I got home (5 hour drive). Bought breaks, took the day off work and went to my friends, we took the rear wheels off and the break pads, they had plenty of life left on them. PLENTY of life..... I complained to the service manager and he called me a liar, said that this did not happen and I must be mistaken. I told him the service writer brought the mechanic into the counter area and they both tried to sell me on the breaks. he said they don't use a percentage they go off MM and he must have told me 3 MM which means they are almost to the point of needing done. I countered with "I measured them, they are at 8MM' and he countered with "well it is hard to measure them when they are on the vehicle". Dude, how stupid do you think your customers are? Crooks man, I would member go back to this location - ever.

Went in three weeks ago to look at the Corolla crossover. I'm told they don't have any at the…read moredealership. Ok I leave my number so I could be contacted when one arrives. Three weeks later still nothing. I have plenty for a down payment a credit score in the 800's and I'm ready to buy. Looks like it's going to be a Subaru for me.

Hello my dear costumers , I really wish I could rate zero but it doesn't give you that option. I…read morejust wanted to come on here and say that I came in for a check engine light I had a terrible experience here which is why I would never ever ever never never in a lifetime come back to this location, there are a few good people. The service drivers are very excellent and the advisor named Sharmeta was very kindly to proceed, helping me get through the rest of my service while picking up my car they will get over on you. They will overprice you and the technicians are not honest and do not keep their word they covered up their tracks just to get more money from me, I spoke with the tech manager, Brian he was the same way not a trustworthy man. They do not keep their word and they do not treat customers as well to make sure that they are fair and doing the right thing for us customers. I really advise you guys to really take my review in consideration Nathan Kieffer was such a A hole towards me the entire time of him being in my advisor he kept throwing sarcasm jabs and would talk over me without understanding me. He made me wait for two hours without telling me that I can go to another advisor in the most rudest disrespectful way, he was also not making sense at all and clearly does not know how to take notes very good and he does not know how to listen he thought he knew what he was talking about, but did not. He tried speaking on my behalf when he's clearly not a technician. He had too much to say when he's not even a technician I want to say so much more, but I am trying to move on from this chaotic place and move on graceful fully with my life. This was the most worst experience I've ever had with a dealership and I hope and pray nobody has ever or will ever go through what I went through. Thank you, but no thank you never again also they do not do refunds even if your problem is not solved or fixed. They did not fix my car. They tried to get over on me and made excuses of why my car was not fixed plus while trying to charge me 500$ more which is what I ended up paying for the problem to be fixed and solved, but no, of course not the problem was not solved and they wanted to charge me another $600 for the same issue might I add so if you are not smart, please be smarter if you're gonna deal with these kind of people to act the way that they acted and handle the situation was so disturbing it makes me wanna barf, not only barf, but I already cried. And he also hung up on me while trying to discuss and fix the matter because I'm not a problematic person at all. I communicated very well and I made sure they took the proper precautions of notes and information that was given.

We've been going back to Southwood for decades now, looking at their current selection. It's always…read morebeen a pleasant process to secure the next vehicle that fits our needs. Practical, straight-forward and respectful of time and needs. They do what every used car dealer should. Service!

I was visiting from out of town and rented a car from Southwood Motors in the beginning of June…read more2014 and was more than pleased with the service I received. After having the car for a few days, I wanted to extend the number of days for the rental and they were able to accommodate this. Scott and the rest of the staff I came in contact with were super friendly and put forth exceptional customer service. On top of all this, the price was very reasonable. I will be using this service again in the future and highly recommend Southwood Motors for your next car rental.

These guys were great to work with. We were deciding between…read more2 vehicles and Brian gave us all the differences over the phone. We live a distance away so that helped for us to decide whether we should make an appointment to view both. We did purchase one and when we came to pick it up they had even had one of the dents repaired, and we hadn't even asked for it!

The van I purchased from these guys was as described. They are good fellas to deal with and their…read moreinventory is top of the line. They transported the van to me in another state and got me a good deal on shipping. Steve in sc

1 Star -- Unprofessional Management & False Allegations…read moreAvoid Service Manager Keith Schmeling at St. Cloud Honda. We brought our 2024 Civic in for an active transmission fluid leak and code that should have been fully covered under factory warranty. They lied about the leak, claiming it was just "assembly lube," while admitting it was leaking but "not leaking enough for warranty." When we disputed an out-of-pocket diagnostic fee for a covered issue, Keith physically blocked our exit and typed false claims of criminal auto theft on our official invoice. This matter is now documented with local police and Honda Corporate. Save yourself the headache and take your business elsewhere.

First, take my review with a grain of salt as my experience was with Basil from an initial Sales…read moreexperience without closure or after sales experience. I'm surprised to see many negative reviews of this dealership, but most of the reviews seem related to bait and switch and after the initial sales entry to get you in the door which I didn't reach given pursuing a different car due to my own reasons. I simply want to call out a specific person for the amazing early sales experience I had with Basil in Sales. I cannot speak to a sales experience once "in the door", but Basil was truly helpful with me considering one of their 2011 Honda Accords that looked to be in excellent condition. From early on, she answered all my questions as I was an out-of-state buyer, provided me with photos of the car before the car was ready as I asked because I was urgent on timing, and provided a video and clean photos of the car after the car was detailed for a better what to expect. Basil was very thorough and provided excellent communication and evidence of the car's condition throughout the early process. She deserves the recognition of being an excellent salesperson and made me want to work with this dealership. How the following sales experience would have been is unknown so that should be judged by other experiences. Basil is definitely someone to work with to find your car wherever she goes.

Awesome! went the extra mile for me, got my drive shaft back same day, perfection! thanks againread more

From the owner: Since 1979 Minnesota Driveline, Inc. in Waite Park, MN has been providing sought-after driveline…read moreparts and repair services for a wide variety of industries. We serve the driveline needs of mechanics, farmers, auto dealerships, long-haul truckers, excavating contractors, lawn care providers, and more. In order to provide the most timely services possible we maintain an in-house parts department stocked with standard and hard-to-find driveline components. Our wide inventory of parts is accompanied by steel and aluminum driveshafts for a variety of vehicles ranging from cars and trucks to tractors and heavy duty diesel equipment. With over 35 years of driveline repair experience you can be assured that we can effectively correct your driveline issues in a timely and professional manner. At Minnesota Driveline, Inc. we possess the experience and in-depth knowledge to rebuild your current driveshaft or to completely manufacture a new one. We can even help with Sprinter/Mercedes cargo van d

Buyer Beware -- Never Again…read more I have purchased vehicles from GILLELAND Chevrolet over the years, but this experience was extremely disappointing and revealed a serious lack of integrity. During the purchase of a new truck, I was never informed that the "new" vehicle had previously been damaged on the dealership lot and repaired through their body shop at a cost of nearly $7,500. This was not disclosed until I was already in the process of trading in my truck. This information should have been disclosed upfront during any of my three visits to the dealership while sales managers were actively pursuing the sale -- not at the last minute. I agreed to a rewind-style purchase, but after delivery I discovered additional undisclosed damage, which raised even more concerns about transparency throughout the transaction. After numerous phone calls to the sales manager -- including degrading remarks made toward me -- the rewind process was finally initiated. During that process, I also discovered that GILLELAND had already listed my trade-in truck for sale on their website even though the rewind period was still active. To make matters worse, I was charged over $1,500 for detailing and service work on my trade-in without my authorization, and those charges were deducted directly from my refund. A letter regarding this matter was sent to GILLELAND Chevrolet by the Attorney General's Office, and to my knowledge, no response has been provided. As a senior woman purchasing independently, I expected honesty, transparency, and professionalism. Unfortunately, that was not my experience. I ultimately drove over 600 miles to a dealership in Spearfish, South Dakota, where I purchased the identical new blue EV truck. The experience there was outstanding, and I would gladly do it again.

I had a terrible experience with Gilleland Chevrolet Cadillac and strongly advise others to stay…read moreaway. I purchased a used electric vehicle for my son and paid in full upfront. Before buying, I specifically asked the salesperson via text about the battery range, and was told it could go "up to 75 miles." But during a short test drive--only about 10 miles--the battery dropped dramatically from 49% to 14%. When I asked why, the salesperson mentioned it on highway driving. I was caught off guard, but ended up signing. That was my mistake. However, after thinking it through on the way home, I became seriously concerned about the battery's health. I decided to cancel the purchase before the car was delivered. The next business day (Monday morning--they were closed Sunday), I reached out early to cancel. The salesperson initially responded nicely and said he will talk to his manager. But shortly after, I started receiving calls from three different sales managers, one after another. They were aggressive, intimidating, and pressured me into accepting only a 70% refund of what I had paid. They blamed tax credit issues and said they couldn't void the IRA filing because 48 hours had passed--yet they were the ones who delayed submitting it in the first place. Despite the fact that the car had not been delivered and was still in their possession, they threatened to send the vehicle to my home unless I agreed to their terms. I felt trapped and scammed. Yes, I take responsibility for signing too quickly, but their handling of the situation afterward was completely unethical and predatory.

Awesome people and great customer service! I have purchased multiple vehicles for myself and my…read morebusiness. Ive reccommended my family and friends here many times and they have always been well taken care of. If you are looking for an easy stress free car buying process this is your place. The warranty options are great too. I have saved lots of money thanks to the extra warranty i got too. I will never go anywhere else

From the owner: Most of us have knowledgeable professionals to help us deal with complex issues that life throws at…read moreus. Investment counselors, financial planners, travel agents, real estate agents, and mortgage brokers help make our lives easier. Why should your car buying experience and ownership be any different? Granite City Motor Car is committed to offering you the personalized, knowledgeable services you deserve. Please contact us for a free consultation and experience the full range of our services, or fill out our convenient vehicle request form.