If I weren't trying to diversify my closet, I would've bought the tiny hot pink purse that caught my eye! Saint Laurent is one of my favorite brands and I loved all the purses they had here. They had clothes and shoes as well, but I'm all about the hand bags. They had a bunch of really fun, unique pieces as well as more traditional and everyday use ones. Service was pretty limited. No one offered to help or show anything off in the display cases, so I ended up just leaving. But, I thought they had a great selection and I'd definitely come back here. read more

This review is for Andrew I originally bought a purse at the Dessert Hills outlet and I just didn't love it when I got home. The return policy sucks at the outlet as you can only exchange within 30 days. I exchanged my bag for a gold and black Vicky. Andrew provided amazing service and even polished up the bag I purchased since it was a display and the last one. read more

Saint Laurent - Some options that I didn't purchase - Leather Goods Near Me - Livermore, California

I love this store! It is one of my must stops at the outlets. They have great deals especially for shoes! Staff members are always friendly and accommodating. There are lots of great choices! read more

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Loved my experience here on my latest visit. I was surprised by the selection of bags, even some popular bags were available at the outlet price! I stopped by particularly for a men's wallet, and the sales attendant, Karen, was super friendly and helped us out. They also have a few shoes and clothing offerings for both men and women. I'll be stopping by next time I'm visiting this outlet. read more

I love this place! It could be a hit or miss. Definitely great pricing compared to the department store. The sales rep is friendly and not arrogant. I never understood why some of the sales rep at the major department stores have an arrogant persona when they are in the customer service industry. But here, pricing is great and the sales rep carries out their duties well. Periodic peek-a-boo of this establishment would be a great way to discover the selections on-hand. Their selections changes with time; there are occasions where it is limited and others where it is abundance. I got the Kate bag and am hoping they will have more variations of it, along with other selections such as the Sunset or College bags. I would be happy to score a black-on-black as well. read more

Saint Laurent - Shared w/ me by SA Janmarie. - Leather Goods Near Me - Livermore, California

I've been told by many that Saint Laurent doesn't have the best quality when it comes to designer items at least for their handbags specifically so I never try to pay full price when I don't have to. I was hella excited when I saw the pop up outlet store! & best believe I was able to snag a couple of items for the low low BUT was hella disappointed when I got home because the "brand new" clutch my lady took from the back happened to have a loose basically broken clasp. With that said, sure I was lucky they still had the original one I chose that was on display BUT it was hella inconvenient to have to find their number because they're a pop up and it wasn't listed, call and be put on hold to finally talk to a manager, and arrange the exchange & then have to drive all the way back especially because I don't live in that area. The security or door man whatever he was at the time was HELLA rude too & when I notified the employee they weren't surprised by it either & said they've had multiple complaints. Ok??? read more

Great chill vibe. their sales manager Cristian is just wonderful, welcoming, and thorough. it's easy to shop with Cristian regularly. They have a fun selection, and there is never a long wait. Perfect place to stop by, see what's new, wrap it up and enjoy the rest of our days. Always a fun atmosphere and great customer care. read more

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Sales person name: Alex GM name: Jorgi Can I just start by saying this was my first time visiting this location and their customer service is beyond amazing from my initial phone call speaking with Alex to meeting him in person his attention to detail alongside with his professionalism made my experience beyond imaginable. I definitely highly recommend Alex, I also look forward to doing more business with him personally. Thank you for helping me find the perfect Birthday gift read more

I've been to this store a few times before and always had amazing service. Today we were helped by a gentleman named Alexander and he was so helpful! My friend ended up walking out with a YSL Rive Gauche Tote and I ended up walking away with a pair of sneakers. Definitely such great finds today with amazing assistance from Alexander. I will definitely be visiting again soon. read more

Beautiful establishment warm welcoming friendly staff, nicely decorated beautifully organized and some great deals a must visit!!! It was our 25th Anniversary and the hubs surprised me with a token of appreciation for our anniversary!!! read more

Saint Laurent - Happy 25th Anniversary gift from the hubs - Leather Goods Near Me - Livermore, California

I recently purchased my first YSL at this location. Christian was amazing he made this an amazing experience for a friend of mine and I. She also ended up buying a clutch. He was not pushy at all and my friend got an amazing deal on her clutch. He pulled out a fancier crossbody that I loved from the back room and I'm just so happy with it. I didn't want to buy one just because it's YSL so when I found one that I loved I made the plunge read more

Heard the hype about the YSL outlet. I was super excited to be visiting today. I waited around 15 minutes to get in, which is not bad at all. Everyone at the store was polite. Except this one asian lady with long brown hair. She was super rude. I wanted to purchase this bag, she look around and said " Oh that's the last one" with attitude. We kindly asks if there's more shipping coming in. She said " Yes, but not sure if they will have that bag" she turned around and walked away. I witnessed how she treated other customers thats carrying designer bags. She was super polite and offering to spend time to helped them. I'm disappointed how I was treated today at the YDL outlet, just because I wasn't wearing my designer bags, nor dressed nice. I never had this kind at other YSL boutiques. Unfortunately, there's always such people working in this industry. So if your planning to visiting the YSL outlet make sure you don't have that lady helping you. read more

Saint Laurent - Leather Goods Near Me - Livermore, California

Waited in line for no more than 15 minutes on a Sunday afternoon. Walked in was greeted immediately by staff. Quickly browsed through selected inventory and was drawn to a specific purse. The sales associate Jeremy kindly brought out the last 2 purses from the stock room, to choose the purse to my liking. Took my time taking pictures, and trying on the purse multiple ways in front of a mirror. I felt no pressure at all to make a purchase. Walked out a happy customer, saved $1000 off retail price. Definitely happy with my purchase! Only downside to my purchase, was my bag did not come with a box, which is expected since this is an outlet. I did however get my dust bag, and authenticity card, tags attached to purse! Hope my review helps! read more

Saint Laurent - Leather Goods Near Me - Livermore, California

Since the store recently open, wait is like min 30min even on weekday. Selection inside is not really worth the wait. A couple things I checked out are different leather type than original store. I would rather go back to non-outlet to shop. You definitely get what you pay for. But service is great. I gave them my info and my wishlist so that they can contact if they happen to see my exact need. Otherwise, not going to wait again :( read more

Awesome professional service by Jan and her friend am sorry can't remember her name and Andres Highly recommend read more

I had such an awesome experience shopping at YSL. Yasmin, the Sales Advisor was super friendly with great attitude in helping me choose the purse that suits my style. She's the best SA @ YSL. I had misplaced my receipt when I got home & contacted the store right away to get a copy of my receipt: Yasmin text the receipt as soon she got off the phone with me. Thanks Yasmin for taking the time to help me. read more

Saint Laurent - Leather Goods Near Me - Livermore, California

Great service from Yasmin! She was able to help me find a bag that suits my style the most! They have a fair amount selection, but you could find some hidden gems for great prices. You will find some bags up to 30% off! I took off one star because i found some bags that were a little dirty (probably from bad handling by customers??), which can be a real bummer. If that happens, just make sure to ask if they have another one in stock of the one you want. Overall, great selection and awesome price.. i dont think i will buy any more full price YSL item after finding about this outlet store.. read more

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Does anyone knows if you bought bag from this store you will only get the bag & dustbag? No boxes nor card of YSL? Please educate me i will be willing to change my review. I tried to call them 7days straight & no one answers. I did not get the complete package only the bag & dustbag & plain black paper bag. read more

Love the staff, love the selection, worth the drive great start to our shopping day, thanks Yasmin and Kim!!! read more

Saint Laurent - Leather Goods Near Me - Livermore, California

Didn't have much selection but that is normal. Will be expecting more to come in. Had a great time there and had the best SA there name Sissa. My boyfriend got a belt bag for 330 dollars compared to 500+. Also the wait for Saturday at 11:45 a.m. was only 20 minutes. read more

Saint Laurent - Leather Goods Near Me - Livermore, California

Staff was so friendly and helpful. Small selection but lots of great items. Will definitely be coming back. I believe my sales associate was Logan. He was the best! read more

Hey Yelpers, if you are shopping here, ask for Jan. She's the most fantastic rep a client can ask for. Her energy and attention to detail is unmatched. Her customer service and knowledge of the brand is second to none. Do yourself a favor and ask for Jan; you won't regret it. read more

This review is for the YSL Saint Laurent location at the San Francisco premium outlets in Livermore CA. Experience was 10/10, Alex Chavez and Yasmin Yacoub gave the best customer service and made my shopping experience enjoyable. They showed my family and I all that the store had to offer and were super polite. We ended up buying multiple bags/purses from Alex and Yasmin and I would highly recommend personally asking for them if you visit the store. Easy to say my family and I will now be regulars at Saint Laurent. THANK YOU ALEX & YASMIN! read more

My mother and I walked into the store not knowing we needed to wait in line before entering (mind you it was a Wednesday afternoon and there was nobody in line, which usually means we are able to walk right in) Although there was an employee standing at the door she failed to inform us we needed to wait in line (she was on her phone texting). The employees failed to greeted us with a simple hi or even redirect us to follow the correct operational procedures of the store. It seemed obvious my mother and I were looking for assistance as we were waiting by the display case. But as new customers walked in they were greeted directly as my mother and I were ignored. We had planned to buy 4 of the bags on display but unfortunately we're disappointed enough to walk out empty handed. I am upset with the employees at this outlet store and would not return or recommend this location to anyone. read more

Excited to see this store at the outlet!! Hoping for it to be permanent!! Yasmin (Yaya) is AWESOME!! Best customer service. She was very patient with our indecisiveness lol. She showed us purses not on the shelves and we ended up buying it. Will definitely return! read more

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Employees here are terrible! I asked to see a specific boot in my size and had to wait 15 mins for someone to help. He comes out with a different boot saying this is my size. I never asked for this boot why would you bring it out? Makes no sense. And also if you're not of Asian descent forget about being helped. read more

I wasn't a big fan of saint Laurent until now!!!!! Love their men bags they are easy to care understated pieces this specific location is great the customer service is on point and Cesar the S.A that I have connected with knows my style he's super friendly and helpful I really hope this shop doesn't go away or else Livermore will take a loss;( let's vote yes for this shop to stay!!! It beats driving to Cabazon;))) read more

There was a line of about 10 people. I asked the doorman if they can give my handicapped mother in law a little courtesy and let her in. He refused and was very tuff about it. I will not be back!! read more

I was in town visiting from LA and shopped at the YSL outlet during one of the busiest times of the year which was the day after Christmas. I had a few questions about the bags and quality of them because I wanted to exchange something I purchased. Andrew one of the sales associates was EXTREMELY helpful and even broke down the history of ysl and the seasons in which some of the bags were from to me. The manager who's name I didn't get she was very friendly and helpful and nice as well. The first associate helping me was sweet and when she didn't know the answer to something she made sure she grabbed another associate to better assist me. Honestly my experience there was pretty amazing and every store experience should feel as welcoming and flawless as they made this shopping experience. read more

Is there anyone watched a document movie called The Social Dilemma. This was my concerned today in this store. Please be aware of this store since one of sales aggressively asked customers to fill out a form which are consisted of your date of birth, phone number, home adds etc. I gave here 2 points because other sales and store manager are reasonable, professional and patient to explain. However, there is an Asian girl worked at the store, seems a specialist to give Asian help. However, her behavior implicated bias against Asian. Other sales said filling out the form was optional. Turn to the Asian girl, you got feeling as obligation to provide them your date of birth and phone number". Think about it, once a merchant owns your private info thence anyone can easily track your Linkedin to get your connection, your job, your social related etc. Your online shopping information, experiences even your accounts you used to use online shopping would be expose on webs. For this decade, your information flows online. Can the store guarantee your info not to be selling to a social media as Facebook, instagram or google as one of products in another day? Moreover, I really don't understand of the Asian girl mindset. You know, as a merchant you have right to refuse doing business with anyone. I've asked her several time to make sure her willing of doing business with me. if you don't like me I can leave from your property right now. Instead, after paying to her for a bag in1k, she showed me her angry and attitudes. Compare with a long time of waiting line outside depend on setting of the store, insult people even worse. Well, check back today, I paid 1k to give a chance to the store to insult me. Ironic . read more

Went in this morning and was looking for a gift for our employee. The lady working was not friendly and came off as judgy. After I touched the bag she fixed it right away which made me feel uncomfortable. I was planning on purchasing a bag but didn't because of her attitude. read more

I was here yesterday 02/08/22 afternoon. The store had 2 sales associates. When I got there, there was only one small group being assisted by a sales associate inside the shop with no line to enter yet they made me wait outside. When I got in, I went straight to the sunglasses section to look for the SL276 and only found the 277. I wasn't looking for a new bag because I just ordered a Sac de Jour online. I asked the sales associate if they have the 276s and it looked like she pretended to check her phone if it's available. I've shopped at other designer outlets before and it definitely takes more than 2 seconds to check if an item is available or not. She didn't even bother to help me find them somewhere else. I also caught her giving me a rude head to toe look. Too bad I didn't get her name but it should be easy for management to figure out who she is since there were only two sales associates when I was there. To management - rude Miss Sales Associate just lost a potential customer. If she thinks people can't afford Saint Laurent just because we walk in wearing a shirt, jeans, and sneakers then she is absolutely mistaken. read more

Andres is truly the best sales associate I've ever come across. He always knows what I like and makes me feel comfortable going into a luxury store. And anytime they get anything new in the store, he calls me! Truly exceptional customer service is so hard to come by these and to know that I've found such a gem of a person at my favorite luxury store makes me so happy. If you're in the area, and you want to check out the Livermore outlets, you must ask for the gem that is ANDRES!!! read more

I was looking for a men's coat that I spotted in my last visit but I couldn't find it in the store this time. I asked Jeremy for help. He immediately knew which coat I was referring to and helped me to search in the back. He found the coat that I was looking for and have been super nice and helpful throughout the whole process. I had a great experience shopping in this location. read more