The first thing that stands out when you enter this Theory Outlet is how well this contemporary…read morefashion boutique is merchandised. With a wide selection of apparel sorted by color, it was super easy to find the suit I wanted. Since it had been nearly four years since I last wore a suit, my business wardrobe was in desperate need of an update. Nik, the store manager, went the extra mile to offer helpful product knowledge, stellar service, and customer satisfaction. After listening first to understand my needs and budget, he suggested beautiful pieces that would flatter my body type and achieve my desired professional look. Intending to buy only one suit, I ended up purchasing three during the Thanksgiving Sale -- at great value and superior quality. After hand steaming each piece with care, Nik placed them in garment bags so they would be ready to wear for a business trip. I highly recommend seeing Nik when you are looking for the perfect contemporary business suit at great value.

I like the clothes but there is like less than 10 ppl in the store (half of it being staff) yet…read morethey intentionally try to build a line by not letting people in while they fold clothes. It's really annoying - management please address this! Not appropriate to keep ppl waiting for sake of waiting. Not efficient and upsetting. People in line are leaving too because of the frustration. It's the opposite of customer service, the staff is doing things that's convenient and easiest for them instead of for the customers. Change the policy of not letting people in, at least allow 25 ppl or something... it looks bad when your store is empty and you are forcing ppl to wait outside!

It's been sad times since Stance closed their outlet store at the Seattle Premium Outlets. Was…read morestoked to find out there's a Stance at the SF Premium Outlets. My favourite sock brand. They had a buy 4, get 2 free deal (mix and match) along with 50% off all apparel. Most socks were on sale for $9.98 USD to $17.98 USD. They had a great selection from their performance line. Only unfortunate thing is they don't have a dressing room to try on clothes. - 6x Performance socks ($9.98 USD each) - these are our go to for sports. Great quality and the freshtek infinit material is guaranteed for life. - Complex athletic short ($17.49 USD) - cheapest I've seen their athletic shorts. Comfy, nice material. You won't find Stance stuff cheaper.

I like the different patterns and styles but they don't last very long for the price. I filled out…read morea warranty claim online (socks are a few months old and worn 4,5 times) and never heard back.

Service was over and beyond ! All associates was great .... Shoutout to Snow was my favorite ! She…read morehelped me and my daughter with our selection of things which we were not disappointed at all ! True story - we walked out and returned within minutes to purchase new items ! We sat down and relaxed while we were indecisive of how much of what we wanted. Value of items was great per usual !

Absolutely unacceptable customer service. We asked in advance if it was possible to place a bag on…read morehold at the front, and were clearly told yes--twice. We were assured that we could return later, skip the line, and complete our purchase. When we returned a few hours later, a different set of staff were working. Not only did they refuse to acknowledge what we had been told, but one staff member wouldn't even open the door to speak with us. She simply pointed to the back of the line, rolled her eyes, and dismissed us completely. When she finally cracked the door open, she accused us of being "audacious" for even asking--and then shut the door in our faces. It was shockingly rude, completely unprofessional, and shows a total lack of communication between staff. We were treated with zero courtesy, despite following their instructions exactly. This kind of behavior is unacceptable and reflects terribly on the business. They need better training for their staff. I'll gladly take my business next door--there's no shortage of luxury brands that actually know how to treat their customers with respect.

Am deeply grateful to Andrea for her personal service in providing me with a value-priced selection…read moreof options for a Holiday gift for my partner. Anything by Brunello Cucinelli is going to be expensive (at least for me), but the outlet features top quality items at 40% off. Thank you, Andrea, for be matching what you sell by being top quality staff!

William DeJesus, assistant store manager went above and beyond in helping my husband get and try…read moreitems that he liked and suggesting ones that suited his style. We really appreciated his personable customer service and look forward to shopping again with his assistance! :) Thank you!

Started my experience slightly rocky....but honestly the manager Alex went above and beyond to…read moreremedy the issue regarding my issues from a previous purchase. If anything I'd definitely just review client services with your sale associates. As I can definitely see how they aren't very attentive at first. But not going to judge on that aspect of my experience Thank you Alex for continuing to make me a returning client to Allsaints.

Loving this store, service great plus inventory was full of exceptional and beautiful pieces, there…read morewere lots of sales, and not like some stores do when they raise the prices then give you a sale, not here this is big time sale prices, they are dropping those prices like it hot!!!! So I bought this amazing bag! They got me a brand new one from the back all leather, fitting rooms were opened and it's just a beautiful display of beauties.

I came strolling in for fun and check out the latest items on display and what's new at the store…read more I found a very nice spring dress that is perfect for a Garden Theme party. I ended up getting the dress in which I wasn't looking for anything in particular, but loved the dress. Very stylish and chic. There is always some sort of sale at Kate Spade. I come to this store whenever I am at this outlet. Great service and value!

Greeted by a staff. Staff willing to show good buys. Some people think they hover but it's…read moreactually good service as you don't have to look for a staff to show you the merchandise. Great selection and they also have merchandise from their flagship store (non-outlet merchandise). Hurry up coz they have good sales this Memorial weekend! They do have great values even on non-holidays. Will definitely come back.

Came here on a Saturday and the employee in the fitting room are too busy talking to each other…read moreinstead of asking of if you needed help .

This is going to be a quick review because the only thing I want to say is that my quick visit here…read morewas a good one! Granted, it's an outlet and I do expect bargain buys, I had no plans of making a purchase. I saw a few packs of socks and thought, "Huh, I could always use those..." So, I grabbed a couple of them priced at $9.99/pack which was fine. But it got rung up and they came out to $2.99 per pack!!! I went back for some more keeping in mind that I may just give them away because... BARGAIN! I wish I had more time. I gotta plan ahead next time and do more bargain hunting up in here...

I shopped here during the thanksgiving week. I saw a dress that I really liked but my size wasn't…read moreavailable on the rack. However, the mannequin inside the store was wearing my size. I then asked the staff at the register if I can purchase that one. She immediately asked another staff to cover the register and went to the back to check if they had any more in stock. A few minutes later she came back and told me they don't. So she took off the dress from the mannequin and let me purchase it. She was very nice and friendly the entire time. Very pleased with my shopping experience here.

Karen was amazing ! Service with a smile and so helpful ! The store is so lucky to have her working…read morethere!

Amidst the weekend chaos, Tyler was very helpful, patient and kind. I got really cute, cream…read morecolored horsebit thong sandals for half price at $425. Love it!

Store is clean and has sales often. Look up my sales person Billy Y. and you'll never be…read moredisappointed, he's honest enough to tell you, whether or not what you selected has matched what you wanted or not. I bought a gorgeous scarf and a travel bag in the authentic G's pattern. I always try to find and purchase from Billy Y because he would give me a straight opinion on whether or not it matches

My husband and I love this outlet store! Great quality clothing at a reasonable discount price…read more Store is clean and comfortable with great customer service since!

J Crew Factory provided terrific customer service. Everyone was outgoing and proactively asked if I…read moreneeded assistance. For me, I rather have folks ask then zombie by me. I don't mind if 3 different people ask if I need assistance. I would mind if staff walk by without an acknowledgement. The store was clean and organized. There were bargains and sale pricing. But they don't carry petite sizes in the shop. Bummer. However, I was told, that the online shop does.