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    SEPHORA

    4.1 (82 reviews)
    Open 10:00 am - 9:00 pm
    Updated 3 weeks ago

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    Vivian C.

    I've visited several SEPHORA stores, and this location at the Irvine Spectrum Mall is by far the biggest and has most everything I need. It's very convenient for picking up a wide variety of items in one trip. I've been here a few times and have experienced both good and not so good service. Some staff members are friendly and helpful, making shopping easy and enjoyable. Other times, service has been slower, and it felt like employees were a bit distracted or rushed. The store itself is generally well organized and clean, which makes it easy to find what I'm looking for. Parking at the Irvine Spectrum Mall is decent, though it can get busy during peak hours. The location is also great if you want to combine shopping with other activities at the mall, like dining or entertainment.

    Madeline S.

    Sephora has always been a girl's heaven. There are so many cute products and packaging. I love how everything is displayed with organization and visual design as a top priority. This location is well organized, but I have two issues that really ruined the experience for me. The first issue is that it felt like there was no AC and they closed the doors. So, it was very stuffy. My second issue was that in a 20 minute period, we had at least 5-10 staff members come up to us asking if we needed anything. At first it seems nice and attentive and eventually it made me wonder if they're making commission or something? Or is it like an anti-theft type of thing? Ultimately, their pushiness pushed me right out of the store and I ended up finding the same product at Ulta the next day. I am sad to say, but customer service has a big impact on my purchase, and this to me did not feel like staff who were really making sure I was ok. It felt pushy and overbearing.

    Huge, near free parking and outstanding service!
    Lynnann W.

    If you want someone (like Giselle): who greets you, knows exactly what to recommend (for your specific need,) and walks you through the crazy busy, cavernous store to hand you the product ... Choose this awesome location. Once home, the product did exactly what she said it would. Giselle knocked it out of the park. What's not to love?! I'll be back.

    Melissa B.

    Great customer service!! Izabella was extremely friendly and helpful. She helped me pick out a cologne for my boyfriend. She made my stressful gift shopping easier!

    My favorite gift
    Kelly M.

    The staff here is always very polite and friendly. This is one of my daughter's favorite stores, and we're frequent visitors.

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    21 days ago

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    2 months ago

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    3 months ago

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    4 months ago

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    15 days ago

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    7 months ago

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    11 months ago

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    2 months ago

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    8 months ago

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    9 months ago

    Great selection of brands and products. Always find what I need. highly recommend. I wouldnt recommend doing your make up here though.

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    8 months ago

    Love the amount of nicer men's cologne here. Nice staff, always accommodating and very knowledgeable.

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    9 months ago

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    1 year ago

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    1 year ago

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    3 years ago

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    10 months ago

    Marissa was awesome. She literally got us everything we needed in less than 10 minutes. Thank you.

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    2 years ago

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    1 year ago

    Crystal did a great job on my eyebrows and was super helpful with all of my makeup questions!

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    Review Highlights - SEPHORA

    Although covid had made it hard to shop, especially for makeup, the gals here were super helpful and kind.

    Mentioned in 5 reviews

    Read more highlights

    Cos Bar Newport Beach - RéVive skincare

    Cos Bar Newport Beach

    4.7(30 reviews)
    11.0 mi
    $$$

    When you go here, ask for Michelle. She's a great listener, makes great suggestions, and I felt…read moregood about my purchase. The one thing that they didn't have in stock, she ordered and had shipped to my house. It's an odd little shopping area but if you have the parking app (parkmobile?) installed, parking in the neighborhood is pretty easy.

    First of all, it has been two hours since I was in this stores and I am still appalled by what has…read morehappened. At 1:15 P.M. Pacific Standard Time in the Newport Beach Cos Bar on Friday June 30th 2023, I entered the beauty store for my first and definitively LAST time. The moment I walked in to the store I heard lots of unpacking and since I had walked this street before and never noticed this store before, I asked if the store had just opened, to which a blonde lady told me "no" and I playfully said "really? I've been here before and I never saw this store" (the storefront is relatively small) to which an employee told me something along the lines of "clearly you weren't looking that hard." I brushed off this encounter and approached a table with foundation. I was in a rush that morning and had zero makeup on, so I took this opportunity to try on a new foundation brand that I didn't know existed. No one helped me. I chose the shade myself and then when to the small mirror on the counter to look at the shade. Then an older blonde White female employee came up to me... I told her I didn't know La Mer foundation existed, and she made a rude face to me. I told her that I have acne, and wanted to see how it looked. She said you me "you have breakouts, you don't have acne. If you had acne it would look different." At this point, I already had foundation on my face so how would she know? Also according to Healthline.com, breakouts are acne, so what is she talking about? She then told me I needed tinted foundation. She rudely told me I picked the wrong shade even though she wouldn't show me what shade I needed. She told me I needed tinted foundation, without helping me find what shade of tinted foundation. She told me I need to use bronzer, without telling me what kind of bronzer to use or how to use it. The constant scrutiny and baseless and confusing remarks made me feel hostile atmosphere. The final and most strong evidence of horrendous behavior came when I was looking in the mirror. I was looking at an adjustable mirror sitting on the counter and she took her hand as she was standing behind the counter and tilted the mirror, so I could no longer see myself in the mirror. The mirror was in front of my but after she tilted it, in was no longer in the view. I WAS ACTIVELY LOOKING AT MYSELF IN THE MIRROR AND SHE MOVED THE MIRROR SO I COULD NO LONGER SEE MYSELF. Being naive and confused as to what was happening I took the handheld mirror next to the original countertop mirror I was looking at, and used it to look at my skin instead, while she stared at me in silent anger. How horrible you are. I am not sure if this was about race but I am an Asian woman while she was White. Appalling. I am hoping this store has surveillance cameras so they can pull up the footage and corroborate exactly what I've been talking about. Absolutely disgusting. Shame on you. Crazy. (BTW go look at the other bad review, clearly this shop has something against Asian women) I also had a spoke with the store director named Michelle, who claimed that employee whom I had a horrendous experience with was named Eraine.

    Photos
    Cos Bar Newport Beach
    Cos Bar Newport Beach - Beautiful store with a large selection of great brands.

    Beautiful store with a large selection of great brands.

    Cos Bar Newport Beach

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    SEPHORA - cosmetics - Updated May 2026

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