We ate here as a family at 5:30 pm on a Sunday night. The premise of the place is…read morecool-lechón-flavored fried chicken. However, my kids did not appreciate the lechón flavor, and the food took an extremely long time. Overall, it was ok. The best part was probably the casual decor with cool signs on the walls.

I love this fried chicken! I love all fried chicken, so it's really no surprise that I love this…read morefried chicken! Some fried chicken is better than others. Some fried chicken is not so good. This fried chicken, however, is very good. All fried chicken is good though. I will not hate on any fried chicken other than the fast food sponge type. That shit is gross! I have been to all locations that these folk have. I hope they make it here (more on that in a few). This location seems pretty dead mostly and they are not doing many things to help themselves I am afraid. But then again, I have seen this at the other two as well in the past and they are still growing. They must be doing something right. I'm the dumbass that thought Soul Fish would never make it, so... don't forget Adam. The workers are very pleasant, all seem to be Filipinos in the FOH, maybe since that's the basis of the concept. They are super nice but there can be a small language and cultural barrier when communicating with them. It's pretty low key inside. They have minimal decorations and did not much more than paint the place on the remodel. The chairs are uncomfortable, especially loud when they hit the floor, and oddly light. Why I think they may be in trouble... The front door is permanently closed. The other door had a closed sign on it twice when I have been there. The last visit the staff disappeared into a closet and two people came in and stood there alone. A guy that didn't speak English came up front and the customers asked, "are you open"? Additionally, the one side I found I liked here at the chain is different at this location. The onion rings are terrible here. They are crappy panko versions that get soggy and nasty really fast. The prices have skyrocketed at this location as well. Since last time I was here the 3 pc combo had increased 25% from the prior visit. That's an insane increase! On top of that, the website doesn't work and the pics they posted on Yelp themselves show the old prices still. Hate that mess!! Love this fried chicken but probably done with this location. I do still love the chicken. I'm done with the combos because the sides are all absolute trash, and the cookies suck too! They always have. Never eaten more than a bite of one. Only chicken for me from here on out. '25 - 116/111

We order online and have our order delivered to the parking lot…read more Tonight, my husband was served a chicken-free chicken sandwich. He didn't discover the discrepancy until a few minutes after the restaurant closed and there was no answer to the phone the many times I called before 10:15 PM. Perhaps, even when the restaurant is closed, if only for a short time, (just in case of a ridiculous, embarrassing screw-up like this), the phones could be answered when people push the 6 button requiring immediate action. Alternatively, perhaps a part-time or late arriving worker should be responsible for that task. Another though: Could the person packing the order not notice a particularly lightweight box? Seriously? Neither the cook NOR the person packing the bag noticed a sandwich weighing one-third what it should? I understand wanting to get home from work quickly as well as anyone. I was also a restaurant employee, both server and supervisor for many years at a hotel owned by the Peabody Hotel Group. Every day we had approximately half the staff we needed, so, far better than anyone at ChickFilA could ever dream of, I needed to be relieved after eight hours. It NEVER happened. I expect horrible fast-food service in Memphis from every other chain which is why ChickFilA gets every one of our fast-food dollars. We expect excellence. ChickFilA offers it. Do better.

I go to the Summer Ave Chick-fil-A regularly and the service is almost always great and the rare…read moreoccasion where something was wrong, they always have been very gracious and made it right quickly. Staff and managers are all friendly and do a great job of being customer focused. Food is very consistent, and again the rare occasion something was not quite right they immediately took care of it. Thanks for the great job!

This is the best Pirtles I've ever been to. That unfortunately doesn't say a lot though…read more I occasionally have a hankering for some chicken livers and they have them available all of the time. Half of the time I get them from here they are good. The other half reminds me why I don't come more often. I've had the chicken years ago and it's just meh. It just doesn't compete with any other chicken out there. The little biscuits are strange but tasty when you dunk them in that heart stopping gravy. That's at least worth a try once in your life. They have been in Memphis for 214 years or so. I guess they are a Memphis tradition you just have to throw a little money every once in a while in exchange for a chance of a good greasy meal. I'm cool with that....

horrible food - cold gravy with no taste- bland and cold. maybe you should turn over your use to be…read morefamous gravy recipe over to the hospitals. i am sure it will match what they serve -recooked livers nasty & hard- and no salt on fries-hard biscuits and i want my money back !!!!! i paid almost 14 dollars for this- wasted gas and wasted lunch break. called their corporate number but you alrady know it was no answer- i left a message on today with name/number. lol as i type this, wondering what will be mext move to get some understanding - maybe bbb- or consumer affairs. they demand a business repsonse.

I've been driving past this place for years and glad I finally stopped by. I used the drive thru…read more(2020 y'all) and was surprised it took less than ten minutes with multiple cars which is a miracle on Summer Ave. I got the Philly cheesesteak combo with wings and the philly was excellent, fresh and flavorful. All at a reasonable price and friendly service also. Will definitely be back.

Customer service and food was fabulous. They have a variety of seasoned and flavored wings, along…read morewith other sandwiches, etc.... Store is clean and great lighting. Staff is professional and courteous. Suggested items to try by me being a first time customer. I must say I will be visiting this restaurant again.... Excellent!!!

Ordered a caramel cake on Uber eats, they delivered a chocolate cake…read more Waited 30 mins for a delivery for nothing. Now have to go through Uber eats to get my money back.

The Fish extremely breaded and overcooked. If you get fish nuggets, there's barely any meat because…read moreit's fried so hard. I tried the fillets. The perch was fried so hard that there was barely any meat. It was just all two overcook to eat.. The fries are never crispy. they're just like half cooked french fries. The seasoning is good on the food, which is why they got two stars. I have visited this restaurant five times and each time the food seems to get worse. So I will be looking for a new restaurant.

I ordered through UberEats & the 1st driver canceled out because she didn't want to wait that…read morelong. The 2nd driver waited for over an hour for my order. I ordered the Cajun wings & the spices were so terrible that I had to run them under hot tap water to get rid of the spicy sauce so I could eat them. Never again will I ever order their food. They don't even deserve one star!!!

I don't recommend wingstop, especially using thier app, it glitches it wouldn't place my order but…read morestill took my money, and wouldn't refund me my 43.62. I tried for 2 months to no avail. I showed them where they took my payment on my bank statement but they kept saying they didn't. It's wild and I'll never go again.

Love Firehouse Subs. Every sandwich is right on. Service is always fast…read more My pick for lunch almost every time!

I love fire house subs but wished they offered an unheated version of the turkey bacon ranch…read moresandwich.

Excellent customer service at this location and the chicken taste like the original chicken recipe…read more Thanks the mgr runs a tight ship , well Organized

Went to the KFC yesterday on third and crump. The food was awful. I ordered the $9 box. The…read morechicken nuggets were cold and hard. The mini chicken sandwiches appeared to be old that had been warmed up for sales. And I was told there was no ice for the drink. This is the third time I visited this location in the past six months. Each time I have lost money because the food was below par. They need to either close this location or improve on the quality of food they sale. I also had trash the food I bought at this location. I will never go to this location again!