These guys have no idea what customer support and customer respect is! I called to see if they had…read morea part and was told to bring in the item that needed the part as well as the hours of the store. When I came the next day I was told that "if it was true" that I had actually called the day before, I would need to come back on Monday to speak with whoever I spoke to before. I explained I lived far and needed the part asap. The guy did not even attempt to look for what I needed. This is not the first time such lack of care has happened to me at this place. I was also not told on the phone that they had moved. It is the small things that determine if a business survives. This place better get some integrity soon or they will be closing doors again soon!!

The Service is amazing. Fast turnaround, realistic cost, value and knowledgeable. Good selection of…read moreparts. They always seem to have that exotic part and can get it if they don't. They have tuned up my PCs for years w/out any BS or upselling - which always appreciate. Guitar pedal repair and basic fixes. They have always met and exceeded my expectations. Thanks guys.

Best Place, Great advice! The owner Dell is the nicest man…read more He is very knowledgeable and has a really good eye. Their work is meticulous and they have a huge selection of frames. This is a great resource that you normally would not find in a small town.

I have half a dozen framed pieces in my home and I've been happy with every one. It really makes a…read moredifference to your decor when the framing is beautiful and appropriate for the art. All the themes are different, but I love them all. They're not cheap, but they're beautifully executed and probably very long lasting. They're very helpful there and have a good wide range of choices for all kinds of taste.

These guys are very good…read more Good prices, great service, friendly and professional. Able to do quick turnaround

Very easy to communicate with by phone and email, reasonable prices, and they're really nice. Glad…read moreto have found this awesome business within walking distance of home!

The best. Always greeted at the door..never a problem finding help. Friendly staff...the girls…read morelove my stickers....

I got the best service today from Shay in hardware. It was helpful and funny! Made me laugh many…read moretimes and was very personable, professional helpful!

Fantastic framing and great service! I'm so happy with the…read morework the Frame Circus completed on my priceless original pieces. The staff was helpful and knowledgeable, and the finished product looks amazing, high-quality and beautifully done. Quick turnaround and fair pricing. Highly recommend!

I have known Bill & Maria Flowers professionally for about 3 decades. Since I am a fine art…read moreconservator it is important to know the standards for conservation level framing for artworks and sentimental ephemera before making referrals to clients. I have visited the shop many times over the years and have seen the high-quality framing that they provide so without question I can refer them for my best and most discerning clients and am happy to do so for these 30 odd years.

Can't recommend enough!! I've been building my own machines for decades, ran into 2 problems I've…read morenever encountered. Luigi and Quist fixed them in 48 hours, good as new. And the cost was super reasonable.

Took an older computer in to diagnose a sound issue. They kept it overnight to explore the issue,…read moreordered a VERY reasonably priced part and explained how to install the part. We paid for the part, after which they were NOT going to accept any money for doing the diagnosis! Well, we now have a new place to take our computers!

I've gone to York Gallery to have my paintings and projects framed for many years and I'm always…read morehappy at the outstanding work they do to make my artwork look better. This is the go-to-shop for both ready made and custom made frames. Robin, the owner, and her staff always take their time with me and are amazing at suggesting a variety of choices rather than trying to shuffle me out the door like other stores do. Customer Service is alive and well at York Framing Gallery. I highly recommend them.

Staff very friendly and knowledgeable. I came in last minute before Christmas with odd shaped print…read more, they had me in and out in 15-20 min and price was reasonable. This was my first time using them and I'm definitely going back. Thanks

My wife decided she was going to fix our screens on our windows! So off we went to Scarborough…read morelumber to purchase what she needed We were greeted by Heather with a smile and good morning we explained what we needed and she said why yes I can help ! She took us to the screening area and she thoroughly explained what we needed and sold us the proper tools and screen. She was such a great help and we will be back to buy more screen as my wife was able to come home and do the project. (Picture included)Thanks to all the staff who are always so friendly and ready to help and assist. We truly have a jewel in our community. Thank you for being there. O and thank you wife

Staff turn over is definitely a problem at both Ace locations in Scotts Valley…read more It appears that after 30 years of going to both stores that I am many times treated as a total stranger especially when asked for my ID. The slogan "ACE IS THE PLACE WITH THE FRIENDLY HARDWARE MAN " IS A JOKE DUE TO STAFF TURNOVER.