Top rated mechanics I work at a dealership and I still use them. Very honest you won't be…read moredisappointed

I've been bringing my cars here for a few years now and have never been disappointed. Philip always…read moreexplains exactly what's wrong with the vehicle and breaks it down in a way that's easy to understand--even for someone like me with limited car knowledge. Thank you, Philip, for the clear communication and great service!

My wife and I have been taking our vehicles to Harry's for a few years. They are always fair and…read moretreat us well. After a few bad experiences with local garages it was refreshing to find a trustworthy group of mechanics who didn't treat the loss of use of a family car as just a minor inconvenience. We would (and do) recommend them to anyone who has asked.

I was picking up an electric harness, for my truck. It looked very simple to do myself. I was given…read morethis Companies name to replace it. I'm so glad I did. The owner was very nice, honest and on time as he stated . Same Day .

Everything I could ever ask for- quality and trustworthy repairs at fair prices. I know, it almost…read moreseems too good to be true. Brian is a rare find in today's world. I'm so grateful to have found this shop!

Brian is the nicest auto mechanic I've ever met! I had an emergency and he did everything he could…read moreto help. He did a great job. He was fair priced. And was kind. Great customer service!

I really like this place. We've brought two different vehicles here now and both times were treated…read morewith respect, their pricing is fair, and they are honest. I'm so glad this place was recommended to me.

I was trying to get a slow tire leaked fixed. I had been topping off the pressure many times over…read moremonths. It was losing a pound a day in the cold weather. Express was my third try. On the first try I went to Costco with an appointment. After waiting 45 minutes, they told me they still were not ready and did not know when they would be. So I cancelled and left. Costco is famous for making people wait to excess. On the 2nd try I went to Monroe with an appointment, but they said they did not see the apointment on their system - it being a new off-shore reservation system that did not always work. We left the car. We came back in 45 minutes and they had not started. They were confused about which car was my car thinking it needed transmission cover work. I finally got them to look at the tire, and they said they could not find a leak but to come back if it keeps leaking. That was after I had already explained that I was refilling it every few days when I took it in. Communications at Monroe needs work. So on the third try I wend to Express Tire Saline with an appointment. They started on it right away. They spent no small time diagnosing the problem. It was not the tire nor the valve as I had thought. It was corrosion around the rim allowing the slow leak. They had to dunk it in soapy water and then remove the tire from the rim altogether to find this, and then they had to grind off the rim corrosion to fix it and apply a rim sealant. For $28 cost to me (staying with their phone price quoted) I think they deserve some Kudos here. The tire has not lost any air since they took care of this. I highly recommend Express Tire Saline for tire repair, and they do other work there too. :-)

In my experience, this has been a honest shop who doesn't try to talk you into things you don't…read moreneed. And they do good work in the amount of time they say it will take. It's nice to support a local small business. They really are a part of the Saline community.

Super quick and friendly service! Scheduled our tire rotation (complementary after purchase of…read moretires), and were in and out in 15 minutes! Barely enough time to get a coffee next door

I'm glad I found Phil's! I'm new to the area and finding a good, honest mechanic is always a…read morechallenge. Phil's is exactly that. Kris was super friendly and the waiting area was nice to work in while I was waiting on my vehicle. I'm definitely taking my vehicles there going forward.

This is an updated review several weeks after I visited for service. To keep it short and sweet, my…read moreAC went out. I took it to Phil's to have it fixed. I paid about $400 for the repair on the AC initially, which didn't fix the problem. I took it back and was quoted and ADDITIONAL $1,500 to replace the compressor. (That would have made this an almost $2,000 air conditioning repair.) Industry average cost is less than half of what they quoted me. I took it to another professional and had it done for $500, where they found another issue with the AC that Phil's either never mentioned or never found. I brought up my gripe with Kris directly and was met with hostility. The shop wouldn't communicate via text or email and instead responded to my requests for explanation of costs only by phone or in person, which I assume is because Kris wanted twist words to spin the narrative. To quote him, "Don't you remember me saying x, y, z." It genuinely felt like I was being gas-lighted and manipulated into feeling "wrong" for questioning their pricing and being upset that they charged me $400 for something I didn't need. I would never send someone to Phil's Undercar after the experience I had there. I'd suggest you avoid them like COVID-19. (Which their staff didn't seem to be bothered by enough to wear masks, by the way!)

Ron's Garage is great! I brought my car in for a second opinion on my brakes. I had brought it to…read moreanother auto repair shop in the area that told me I needed new front brakes. I made an appointment with Ron's Garage and they got my car in right away. They checked the brakes and did their complimentary 30 (or so) point inspection. 30 minutes later they brought me back to the garage to show me what they found. Turns out I wasn't even close to needing new brakes on my car. They could've easily lied and agreed with the other shop...and I would've bought some new brakes from them. But they didn't because they are honest people. They did find an issue with my transmission during their inspection. I had recently had a new transmission put in my car, so took it back to the dealership who confirmed the issue and are in the process of repairing it. So not only are they honest, but their mechanics are smart! Finally, they told me up front that they would charge me for 0.25 hours of work to take a look at the car. After they looked at my car, showed me what they found, and were told that I'd take my car to the dealership to get the transmission issue resolved, they waived the charge! I would highly recommend Ron's garage for their honestly, intelligence, and quick service!

Took advantage of someone who did not know anything about cars gave outrageous quotes paid over…read more$500 for just a oil change charged for a bunch of bs and quoted $6000 for bunch of things that didn't need to be done terrible place don't take anything here.

This is a honest review, coming from a real customer who has done a decent amount of work on my own…read morecars. I'll provide a summary for those who don't want to read something so long. Then details below for those that do. Overall Summary: A quality shop that focuses on doing the right thing for the customer and their safety, as well as focus on long term cost of ownership instead of up front price. They really do want to provide a good experience for the customer,, especially if you have an issue with the work. Now, up front costs could be higher than other shops in Ann Arbor and ArborMotion could over-engineer/over-recommend a job or replacement, but in my opinion, is all within good reason and justification. Not to nickle and dime you for more money. Details---------------------------------------- The Shop: Very clean shop with clean and organized bays as well. Someone did mention it gives "dealer" vibes, which is true in a sense, but I don't see a problem with that. They use software to send you case notes, pictures and to get written approval, which in my opinion makes things very convenient. The Pricing: Labor rates, in my opinion are fair for a shop of this size and skill level of labor force. You could find cheaper labor rates at some smaller shops, but I'd still bring my car here for the level of service and quality backup. Markup on parts also was fair (not great, but not so expensive) as I compared ArborMotion to online OEM distributors. They fell in between the middle among competitors for OEM part pricing, which for a shop in my opinion, is pretty good. Also have to keep in mind, that they do service high end cars as well so rates may not be like a shop that focuses only on Hondas or Toyotas. The Experience: I had the front passenger lower control arm repaired on my '10 MazdaSpeed3 - brought it in because it snowed and I don't have a garage anymore. When I received the diagnosis and quote for parts, the service rep accurately knew details specifically about the LCA on my Mazda. In this case the bushing is unique and cannot simply be replaced standalone. Parts were replaced and vehicle was repaired completely to the level of quality I expected. I've driven over a few thousands miles at this time of this review with no issues (will update as I go). Their tech provided a inspection results form, which DID NOT over recommend any unneeded repairs. Everything they had noted on their inspection were items that I agree and known needed to be replaced. I did not feel pressure to repair anything extra with them either. That's a huge plus. What may be unique about my experience is that there was one instance of something that I was not 100% satisfied with. I reached out to management and they truly went BEYOND expectations to resolve my issue. This included meeting in person to discuss the issue, re-assess the issue on the vehicle and then take proper action to truly ensure I was satisfied with my experience and the shop. This at the end is completely why I would pay a bit more to obtain the absolute right level of service and know that the shop would resolve my issues, rather than pay a little less up front and then run into an issue where I know there would be no follow up support. This last aspect of my experience is the main reason I will continue to bring my vehicles here for servicing on items that I cannot or will not do myself.

This place tried to charge me $1400 to replace my rotors, brake pads, and calipers, which is…read moreoverpriced for almost any other shop I've talked to. Additionally, after asking around at other shops and getting second opinions, the calipers didn't even need replacing. One was completely fully functional and the other only had some old grease that needed to be cleaned off (ended up being a $400 job). Don't go here unless you want to pay exorbitant prices for repairs you don't even need!