They couldn't find where my car was overheating at so they put stop…read moreLeak in it to put a bandaid on it change my thermostat quoted me 1000 over the phone and when I got to the shop it ended up being 1400 not what he said over the phone and now a month later my car is overheating again and another shop sees everything that they did and is pissed could've blew my motor just fucked up my car and money hungry . Oh and claim they changed my oil but my change oil light just came on !!

Abe and the crew here really work hard to take care of you. Latest job was to replace tires for me…read more The new ones are so quiet I can finally hear myself think again! The truck rides fabulous and the balancing was perfect! Take your business here!

Called David the owner for an appointment. Went to the shop at the arranged time. Unfortunately…read morethe mechanic had left two vehicles on the only two lifts. David apologized and cleared my check engine light and asked me to call back. In the meantime the check engine light came on again confirming I had a bad oxygen sensor. I had purchased my own parts and was ready for the installation. When David and I next talked he offered to come to my house pick up my car and take it back to the shop to fix the problem. David came to my house and repaired the car and brought it back. Wow what service! The price he charged me for the labor was very fair and lower than any other bids I had obtained. Despite the early appointment issue David more than made up for it with his kind offer. The car runs fine and David gave me the old parts verifying the replacement. I would definitely use this clinic again for any auto repair issues. Thank you David!!

I needed my rear brake pads and rotors replaced last minute before a road trip. Mark was able to…read moretake great care of me. He was very upfront and honest about the quoted cost. He did the job in a timely manner, and everything looked great at the end!

When I finally found MK Auto - I was worn OUT by mechanics who:…read more 1) were dishonest and opportunistic - many assuming Me car-stupid because I'm female 2) were rude and discriminatory to discourage your return, because they don't like "your kind" (race or ethnicity, unusual Spirituality, etc. - real or perceived...if you know, you know) 3) had sketchy work ethic and business practices (questionable work, nonstop upselling) 4) did decent work, but was unreliable / too hard to get ahold of 5) did good work, but were shamelessly, excessively expensive I was seriously at wits end, when I finally found this little gem of a shop. And I can honestly say there is nothing I don't like about them in My few experiences with them, so far. They are: 1) Welcoming and friendly, RESPECTFUL (incl. never once being patronizing or condescending with Me) - easy to converse with; patient with questions, gives direct and clear answers. Very family-like. Love it. 2) Accessible and reliable. I never have to chase them down to get ahold of them. And they are on top of their communications. 3) HONEST & FAIR. Upfront and thorough. Honors their quotes. Stands behind their work. Readily owns mistakes (I know this, because once when I called about an issue - it was their idea to rule out some fault perhaps on their end...though that wasn't the case). Very transparent. Never tried to upsell anything to Me. No suspicious anything. 4) GOOD. So far, every repair they've made has been a good, effective, and durable job. I have a list of repairs I came to them, knowing I needed done; and they haven't made Me sorry yet. 5) REASONABLE. I know a little about cars, research My car symptoms, repair details, and compare prices. They have not only never overcharged Me for anything - I have found them to be outright reasonable in their prices. 6) Close. I don't even have to go very far for repairs. I'm not one to often do reviews for businesses online; only when compelled by either a particularly excellent or paricularly terrible experience (something memorable - notable). But when I do...in keeping it 100 - I would also come back for an edit, if given cause (I don't anticipate that here, obviously). In short - 10/10, would DEFINITELY recommend. This business is relatively young here, but Majed (the owner) knows his craft AND has a great work ethic. I have only felt more comfortable, each time I come in. A really good sign. I am so glad I found MK Auto - and too impressed not to let others know, who might also be looking for a mechanic they can trust.

This shop is good in terms of being friendly and attending to you on time. The major set back for…read morethis shop is that their work are not guarantee, that means they may do something for you today and you have any complaint about it the next day; they will expect you to pay for their labor again. This doesn't make any sense to me. Even a mobile workshop guarantee whatever they do on your car for a lease 1yr. These guys will guarantee the parts they use on your car, which is the manufacture warrantee, but they won't give you any warranty for labor. I feel if they know they are doing a good job for their customers, they should have no problem giving their customers warranty for the job they did. This is my main reason of giving them 4 stars. The bottom line is that you should be aware that when you take your car to this shop for any repair you won't get any warranty for the job they will do on your car and this may end up costing you a lot more if they don't do job right the first time.

The workers here are very honest and hardworking and very focused on customer satisfaction. You can…read moretell that they take a lot of pride in their work and were extremely transparent about all of the work they were doing and how they calculate their prices. As a woman I'm used to mechanics trying to take advantage of me, so I called around after getting a $1400 quote from another shop. This shop did my repairs for $400 (the other shop wanted to replace both calipers when they didn't need replacing). HIGHLY recommend this shop!

This guy is operating business in a shady way not following the law of the city and getting proper…read moreinsurance to operate. He is just a sweet talker. There is a notice by the building front from the city that the "building should not be occupied". This guy ignore this notice and continue running business. Also this guy expect his customers to go and seat at Taco Bell next door for their car rather than seating in his own office because he does not have insurance that cover customers seating in his office. I have never heard of any person operating a legitimate business like this. Stay away from this business if you don't want to deal with shady business.

This place is the reason a ZERO star review should be available…read more After verifying part availability and price several days in advance, and again on the morning I was on my way there, I drove 40 minutes to pick up the parts. I was told to "have a seat, he will go get the parts" when I arrived. I told them they should be ready, I arranged this days in advance, but they didn't have the parts or didn't have them ready. I waited for 15 minutes before I had to leave (without the parts) and drive ANOTHER 40 minutes back to work. So I wasted an hour and a half of my day and a lot of gas for nothing. They told me I could pay them first and they would ship me the parts (without inspecting them, they were interior pieces that needed to be in good shape). Absolutely not. This was my first time doing business with them, and it's also my last. They lost any trust I would have given by wasting my time and money. Terrible service - avoid.

Was super nervous about this place especially driving three hours one way but I cannot say enough…read morekind things about this place. Support local, and this is the perfect place to implement that. I could not he happier, I could not be more grateful. Thanks again guys!

I had a Saturn Vue towed to Certified. As a first-time customer, I was a little apprehensibe...I…read morewas hoping ratings by customers were accurate. I was presently surprised. When I called, the phone rang several times, so I figured I caught them at a busy period and hung up planning to call later; 30 seconds later my phone rang and it was Chris from Certified calling me back..WHO DOES THAT? Chris was pleasant and apologized for missing the call. Anyway, my experience was fantastic. They were quick to diagnose and respond back; I would describe this outfit as fair and honest. I'm not a mechanic but I am fairly knowledgeable and do some of my own repairs; you can trust these folks...I mean it.

I have been taking my vehicles to Certified Auto for about 18 months now. Took my F150 in for an…read moreoil change and tire rotation yesterday. Called same day and they gave me a time to come in and it was done in 45 minutes. They beat the prices of other places and did a great job! Great value and great service. Highly recommend.

This places has moved to Michigan avenue, there is another auto shop in its place on Washtenaw…read more This is a review of Auto One on Michigan ave. they charge $13 for credit card transactions. They also upcharge parts by 400%, stay away. On top of all that they have the audacity to tack on a sir charge. As far as speed they are terrible. Stay away from Auto One on Michigan ave, their new location.

Best service I've gotten since coming to Michigan; moved here at the end of 2017. I try to get my…read more2003 Jeep Wrangler serviced and inspected every 3-4 months. Had me in and out in an hour and everyone was very personable. I asked for a general inspection and oil change and they managed to find things that the local dealership hadn't in nearly two years; going above and beyond to make sure everything was double checked and taken care of. Mechanic even went ahead and took care of grease points, tire pressure, and other little odds and ends I wouldn't have recalled to ask for. He also would double back with me to inform me about things he found and recommended getting serviced and/or replaced, showing me the proof of why and offering options. I ended up giving him the go ahead on everything. It was nice to feel involved and informed every step of the process while knowing exactly who was working on my car. They didn't even mind that I just hung around nearby while the work was done, which shows a distinct level of confidence and trustworthiness. Would definitely recommend!

My son's car died in a parking lot, and the towing company recommended Long's. They found the…read moreproblem, and I told them the battery might be bad too, but he tested it and said it was fine. He fixed what needed to be fixed, and fixed it quickly at a fair price. This is a bit of a drive for me from Canton, but I will take my vehicles here in the future because I trust them. Thank you!

Simply the best! Honest, fair prices, excellent mechanics. They give options and actually care…read moreabout their customers. I'd give 10/5 if I could.