Oh my God, Tara is amazing. I walked in asking questions about my son's hair and instead of spending $40 online on Amazon. She showed me something that would work just as good for a third of the price and since she was so nice we started talking about my hair on doing two different colors. She was very patient with me on me not knowing anything about her. She took her time and now I feel comfortable and confident on doing my own hair color at home and probably in the long run save me hundreds of dollars if you are lucky enough to walk into this Sally's and Tara is there she will greet you with a smile and she's also very acknowledge read more

the customer service was so good! a worker there, kendrick had been extremely accommodating and gave me & my aunt very easy answers and just a great experience overall!! read more

As soon as I went straight to the item that I needed right away, someone came and try to help me. I asked multiple questions of my concern and what I needed and right away she gave me her advice and her opinion she was very helpful. I would definitely go back to the store. read more

Found a roach in the store. Very disappointed. I was trying to find a new hair dye to use and while browsing I picked up the red color ones which happened to have a roach in it ?! read more

I bleached my own hair and through trial and error and with the help of the girls (Cynthia & Selena).... I was able to accomplish the color I wanted and they were both so very helpful. They gave me great advice and recommended great products! Thank you Ladies!!! read more

I have put red base dye and red semi-permanent on top for about 6 months now. I wanted to get the red out and I also wanted a dark brown base to work with later. Daisy told me to use ash to get it out. Great advice and super helpful! It's nice to have an at-home option instead of a $$$$ salon. read more

Sally Beauty - Before and ater all the red came out. Thanks for the product advice, Daisy! - Cosmetics & Beauty Supply Near Me - Anaheim, California

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The girl with the black hair and red tips was very rude i tried to speak with store manager and she was really rude as well her name was lauren bad experience if anything read more

Making fun of customers for pronunciations, however my pronunciations was correct, the staff member name Sal was just being a jerk. read more

Sally Beauty - Cosmetics & Beauty Supply Near Me - Anaheim, California

Sally Beauty Supply has Everything you need for hair products the environment is very clean and the employees are very welcoming and nice they assist you with everything you need read more

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First off, please make sure to always ask for the free gifts you are entitled to recieve. Simply look at the windows to see what kind of deals they have going on because if you dont ask you wont get anything!! I almost think the employees keep those ideas and plan not to give them away. Angelica who works there is the most rude, unprofessional, and miserable employee I have ever come across. Clearly she hates her job and helping out customers, please leave and get yourself another job that doesnt require any human interaction!!!! read more

Weird that this place doesn't have any reviews yet. If my memory serves me correctly this Sally's has been here for what seems to be forever. It never changes and the staff is always the same. Pleasant and helpful but not really. How is it possible to always have your questions answered about products and taken care of in a timely manner but leaving the store as if you weren't really helped? I dunno. Sally's is weird but has the essential girl products. Become a Sally's member you can get some damn good savings. This is one membership that truly pays for itself. Kick ass coupons, a member discount and sometimes things for free! It benefits me because I try to keep my hair has dark as possible and I am always in there buying up all the black hair dye. read more

I usually go to the Sally Beauty Supply on Yorba Linda but I was around Anaheim the other day so I thought why not? I mean if you know exactly what you need and choose to shop without someone asking if you needed any help then sure come on in! If you would like some help and kinda motion a staff member to help you but not one, not two, but three people completely ignore you and decide to stock shelves then this place is for you. And if you finally go up to someone ask for help they will be so glad to not assist you and just point you to the product. Last of all I was asking questions about dyes, bleach, and whatnot her answers are "uhh, I guess it should work" I don't think they know too much about products. So the day after I decide to go back to the Yorba Linda location, they helped me so much more and answered every single question in detail even telling me some of the products I bought previously wasn't correct, thank goodness because I was beginning to start finding some place other than Sally's for my beauty supplies. For you employees, I get maybe you had a bad day but come on every staff member was completely unhelpful so: Such unhelpful. Very useless. Much NEVER COMING BACK. read more

Terrible attitude and customer service from the manager, Osins. I never have written on Yelp before, but I thought this is necessary. I'm a master barber with over 30 years' experience who happens to also be an associate professor of English at both Cypress and Santa Ana colleges. I went into the store, which one of the front doors was locked at 11:30 in the morning, to exchange an item that I purchased a few days earlier. All I got was attitude from the manager. The manager, Osins, who copped the crappy attitude, refused to give me the phone number of her district manager, Ampui. I called their customer service at 1-866-234-9442 and they took my complaint. Who knows if that'll do any good? This locations management has a complete lack of understanding simple politeness and customer service. This should be at the heart of every business. I'll shop elsewhere. You lost me as a customer. read more

The other review on here is nearly spot on. They have an amazing variety of product. I just feel the staff is pretty much useless. The workers know close to nil about the products. I asked 2 different workers about the same product and all they could say was "I don't use the products so I wouldn't know". While I appreciate the honesty, it does make me wonder how trained staff can get away with such lack of product knowledge. You should at least have a minimum knowledge of the products you're selling. Also I was hounded to buy a Sally's card, which is useful, but their tactics are a bit on shadier side. After years of loyally shopping at this location, i'm going to move on to a chain store with better customer service. I'd rather pay a more and get customer service and shop with confidence. read more

I love visiting this store, my go to person is Sal, always so happy and helpful. Sally's is lucky to have a great employee like him. I met Cynthia today, nice girl. I support my local Sally's Beauty supply store and the wonderful people that work their. Love the new rewards system.. read more

I was told this was the best place for beauty supplies as cheaper & great selection. I am not a licensed professional so you have to pay to join their club to get any discounts. I joined & complete waste of money because I can get cheaper at drugstore & better brands. Not helpful sales people. read more

I love the customer service here . Any time that I have a hair disaster , I come in and ask for help and they always know how to help . I always come back . read more

There hair dye and bleach selection is such a good selection choice I started dying my hair and bought hair dye from them and it was so good and I still buy hair dye and bleach from them. read more

Always very friendly. And always offering any help when they notice you are looking around. This is the only Sally's I'll go to.

Always get my hair color here. Everyone is pleasant and you get offered help in selecting products if you want. I just returned one item recently and absolutely no hassle. I did check the return policy on back of receipt first. Gentleman helping me was so very nice. Definitely will keep me shopping there. read more

They are pricey and small little Sally's I bought a clip here that was 10$ after taxes I get compliments on it so I guess it's worth the price lol don't come here for much else unless I'm looking for a special shampoo not a large selection here read more

This location had what I needed but the employees aren't knowledgeable about basic hair color questions. I needed to buy a mixing bowl and toner, I already had the bleach. My hair is naturally dark brown (almost black) and I had been lightening my hair since 2013. But I had never actually used a toner because my hair was never neon orange, I always had golden tones and used purple shampoo maybe once. I asked the employee for help choosing a toner but she didn't know anything about it. She kept recommending random bleaches to me even though I told her I already had it. She said a toner wouldn't make a difference unless I lighten it more. My hair was already blonde, not even a light brown. She's giving me advice as if I'm trying to go platinum/white blonde. I asked her what toner was for (I had never used it and didn't know anything about it) and she said it was only for the lightest hair. She kept giving me conflicting advice and recommending bleach/developers I already had so I ended up just skipping it because I didn't want to try something I knew nothing about. This is better than the other location I live near but it still isn't great. At least it's not horrible. read more

Always understaffed. Some people are nice there., others clueless. I've been to several locations over the years., and it's always different service. Like their products tho. read more

Store hours are posted as 8pm closing online. Tried to purchase something at 715pm today (Saturday, 3/12): lights are on, but the doors are locked. Called a few times and no one answered the phone. I was in my car in front of the store looking for another store to go to and about 5 customers tried to shop at the store... eventually a woman appeared and turned away another 2 customers. 7 lost customers in 5 minutes! That's a lot of lost business, especially with an employee walking around inside the store. read more

Just walked out of there super happy! Customer service was awesome. A nice you lady by the name of Alejandra helped me an was super friendly and nice. She managed to help and answer all my questions. She is awesome!! read more

Other reviews are on point! The staff are completely rude and don't bother helping..I asked what products are best for damaged hair and the girl just said the name of the product didn't even bother to show me where it was or tell me about the product. So I asked another girl and she just completely blew me off. They would rather stock shelves then to ask what you need or answer your questions. Definitely won't be coming back here. Even the manager was rude when I talked to her. In my opinion they don't even deserve 1 star! read more

Super helpful staff, very polite and great advice! Manager (I think) helped my boyfriend and I pick out bleach for his dark hair. It turned out he was right and the color turned out great! read more

I stop by this Sally's and the employees were extremely rude no one wanted to help me. After I asked my questions she asked me "are you done??" Then I had to go to the back room to ask somebody to check me out when I said thank you to the lady she basically completely ignored me! I'll never come back this Sally's ever again read more

People always come to me for make overs and yesterday I actually went to Sally's for myself. I took my time was undecided about going for an ash tone or a red tone, but I knew I wanted brown hair for the summer. All the girls were in a great mood, extremely helpful while working hard. They all had an abundance of knowledge. They guided me to the perfect brand that would suit my needs, Very impressed. This is my new favorite store. read more

Nice place, everything on the shelves was organized and found what I was after but my god, the girl working there is in need of an attitude adjustment. She should remove the pole that's firmly up her ass and put it back outside with the sign attached so the other customers can find the store. read more

Good Selection. Friendly staff. The reason I gave it four stars instead of 5 is because the checkout staff member was very slow. I probably waited 10 minutes for my turn and the lady in front of me was only buying 2 shampoos. She obviously wasn't trained correctly as she kept having to ask the other staff members how to ring up the sale items. read more

Went to Sally's tonight at 7:30pm knowing that they close at 8:00pm and come to find out that they closed the store down 30 minutes early. In my opinion that is horrible customer service and if your store hours say 8:00pm on Saturday then you should stay open till 8:00pm. I hope someone addresses this issue soon because it is a problem. read more

I went to buy a a what hair clipper to cut my kids hair since I have 4 boy and that would save me a lot of money doing it on my own. Sal was such an amazing helper. He told me everything I need and was very patient with me. Answered all my questions and was super nice! I will definitely go back whenever I need any beauty supplies. read more

Store hours are until 8pm. Showed up to pick up a top coat at 7:45 and lights were on, doors were locked, and no one was to be found.

Just wanted to say every time I come to this location the staff is always super helpful and friendly. Especially sal! Thank you for your help :) read more

Viviana is simply the best!!! She wasn't rushing us even though they were closing! She was very helpful and knowledgeable about the products. read more

I'm in town for a conference and needed a few items from Sally's. I was charged for two items that should have been free - a total of $20.00 over charged. The manager quickly fixed it and was very nice but the time I wasted I can't get back. Also, be advised that if you are offered a free item when you renew your beauty card, just know that the manager said it has to be renewed during the month it expired. Cashier didn't notify me of that tidbit of information. It would have been very useful. read more

I love this Sally's!!!! Of all the Sally's I've been to, this place has great customer service. They are always so nice and helpful! I drive from three cities away to buy my supplies because the Sally's by my house and the surround stores provide terrible customer service. read more

are you ya kidding me. they took off the closing time on saturday just so they can close whenever they want. Mad af lol read more

Never greeted when you enter store, Employees just talking to each other. Don't ask if we need assistance. When checking out, employees don't smile. I bought buy 1 get 1 50% off, it did not ring up correctly. Once I scanned my ATM card they acted like nothing happened. They processed the transaction, and when I took the receipt I told them did not come up. They asked me if I wanted to be refunded and recharged. Very bad customer service! read more