1. Salon A Nails Threading Wax

    0

    Montclair, NJ

    Salon A Nails Threading Wax

    5.0 (2 reviews)

    Services - Salon A Nails Threading Wax

    Threading

    Waxing

    Manicure

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    7 years ago

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    7 years ago

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    The Powder Room Beauty Studio

    The Powder Room Beauty Studio

    4.5
    (35 reviews)
    1.3 mi
    $$

    Finally got my eyebrows done in COVID times and was happy to be the only person in the salon during…read moremy appointment. Recommend setting up an appointment.

    I have to say that I am an eyebrow feign. The first time I took a stab at doing my own eyebrows I…read morewas 13. Yeah, there is no photo evidence of that because I completely screwed them up (think hooks for eyebrows). So ever since then, I don't touch my eyebrows. I've always paid to get them wax/threaded/tweezed. It's always been a struggle finding someone who can handle my full eyebrows without leaving me bald or giving me a weird shape. About five years ago I found someone local who was able to work with my full brows. She had a one-style-fits-all approach for brows that happened to work for my brows. But then I started noticing that depending on her mood, she would take too much hair off or overarch my eyebrows. Then our schedules were hard for me to schedule appointments. So eight months ago I was on the search for another brow artist. I found one through Yelp in NYC close to my job and stuck with her for 5 months hoping that she would be able to one day get the shape right. After 5 months of money down the drain, I searched for another local brow artist on Yelp and found Cynthia. I was praying to the brow gods to help me out. After months of inconsistent eyebrows and not feeling my best (I already mentioned I'm an eyebrow feign), in one session I felt like a brand new woman. I'm so happy I found Cynthia and a bonus is she's super close to my house. I've never written a review for either of my past two eyebrow ladies because I felt that although I liked my brows, something wasn't right about them. They were either too arched or too thin. I am beyond pleased with the outcome and she is worth every single penny. I've only been twice (one was a touchup) but I felt like I had to write a review. I'm totally coming back.

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    The Powder Room Beauty Studio
    Blowout with curls
    Blowout with curls
    The Powder Room Beauty Studio

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    SKN

    SKN

    4.8
    (68 reviews)
    0.8 mi
    $$

    Started to regularly get facials leading up to my wedding and Becca was fantastic! She throughly…read moreexamined my skin and made recommendations for me. Even sent me home with mini samples to test out. Had an amazing facial and looking forward to my next visit. Highly recommend getting a facial here!

    Detailed Account of Negligent Service Formal Complaint…read moreRegarding Negligent Eyebrow Waxing Service and Subsequent Skin Damage Service Performed: Eyebrow Shaping and Waxing Time of Service: April 2025, Esthetician: T. Result: Severe skin damage requiring immediate medical attention, resulting in prolonged physical and professional inconvenience. During the service, I experienced clear indications of improper technique and negligent care: Excessive Heat: The applied beeswax felt excessively hot, indicating an improper temperature setting. Aggressive Removal: The removal of the wax sheet by the esthetician was noticeably aggressive and forceful. Immediate Pain & Acknowledgment: Immediately after the wax removal, I informed the esthetician, Treasure, that the areas above and between my eyebrows were extremely painful. Negligent Aftercare: I questioned whether a proper post-wax cleanser (such as rubbing alcohol) had been used. Treasure confirmed that "No" such cleanser was applied. I was only advised to use a generic ointment and Vitamin E oil. Upon returning home, the painful area above and between my eyebrows became severely red and inflamed. I subsequently confirmed that the skin in these blotches-on both sides above the brow and between the brows-had been physically lifted and removed (skin abrasion/burn). Current State of Injury: The damaged area has progressed from red to pink and is now a noticeable brown/hyperpigmented color. Permanent Damage: The injury to the skin, particularly above the left eyebrow, remains visible even after two professional consultations, indicating permanent damage and a high risk of long-term scarring. Personal and Professional Impact: I have been forced to stay indoors and rigorously avoid all sun exposure to prevent further hyperpigmentation. This has caused significant personal and professional inconvenience, including the cancellation of scheduled appointments. Initial In-Person Follow-Up: I returned to the salon to show the extent of the damage. I spoke with an employee named Emily, who confirmed the owner / manager was unavailable. Broken Financial Commitment: The business owner promised in written format to reimburse all current and future dermatology visit fees related to this injury. However, the owner failed to follow through on this commitment, and all subsequent attempts to contact them regarding payment have been ignored. Lack of Response to Third Party: I filed a formal complaint with the Better Business Bureau (BBB), but the business owner did not respond to the inquiry at all, demonstrating a profound lack of professionalism and accountability. This incident reflects a severe lapse in professional standards, commitment, and customer care. I have suffered a painful and lasting physical injury, permanent damage to my left eyebrow, and significant inconvenience due to the negligence of the esthetician and the subsequent failure of the business owner to uphold their financial commitment and basic professional responsibility.

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    SKN
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    Salon A Nails Threading Wax - threadingservices - Updated July 2026

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