I love the way they apply color and re-shape my eyebrows! The ladies are pleasant And the price is…read morepretty reasonable for the services. I would recommend them to friends and family.

I came yesterday for a clean up and told the lady I am growing them out and just wanted it shaped…read moreup. She almost took all the hair off, all the progress i made gone. I will never be back to this place. My brows haven't been this thin since 2023. I didn't realize the damage until i washed my face and seen how sparse they look which i am not used to. My eyes were still adjusting after she did it in the salon so i realized this later that night. I am so ANGRY!

I'm SHOCKED to be the first review because Thread and Lash Lounge is absolutely divine. The owner…read morehas such wonderful energy and is incredibly accommodating to walk-ins, but I highly recommend making an appointment in advance. I'm typically a little more sensitive to threading but she made it almost painless, and my eyebrows looked incredible. A must!

Hema has been doing my eyebrows for about 11 years. As long as you communicate what want, you will…read morebe happy. She does a great job with my brows.

Quick and fast service. Everyone is very nice. Street parking is a downside but never really had an…read moreissue finding parking. $10 for eyebrows

They never open on time. There's a sign in their window that says when they will open, which is 10…read moreAM I have waited for a half an hour. I'm more than one occasion for them to open. The last time this happens, I mentioned it to them, and they just shrugged their shoulders and said well sometimes our bus is late. Maybe they should just tell their customers they open at 11 instead of 10 AM

I always end up coming back here. They always do a phenomenal job at eyebrow threading.read more

I had a horrible experience while here. For context, I have done Brazilian waxes at EWC many, many…read moretimes. I decided to try sugaring because I heard it hurts less. That was NOT accurate. It hurt worse than any Brazilian wax I have had. Obviously, that depends on pain tolerance. The girl who waxed me was not the owner (probably mid 20s). She told me to do all the normal positions and it seemed like she was doing a good job. I specifically asked if she got a spot (it occasionally gets missed) and before I even finished asking she interrupted and said yes. When I was done, and my knees were still open on the table (exposing me to the lobby), she opened the door yelled "done!" At me and left the room. There was still sugar stuck to me. When I got home I decided to check out the work. She missed MANY spots including the spot I asked about. Very unprofessional and rude. Will not be returning.

My new waxing girl, worth the 30 mins drive for me. After 5 years of EWC, I was recommended…read moresugaring as another alternative. Loved my experience here and she went over after care and products to improve skin and minimize ingrowns. Will be doing additional treatment in my next session and post experience afterwards. If you find her don't hesitate, book and you will not regret it!

My favorite eyebrows place ever. I've gone to many different ones over the years and have had my…read moreeyebrows messed up so many times. I have never been disappointed at Rupi's. Rupi is my favorite personally, I'm sure the other ladies are great but Rupi is my good to. Rupi always does great.

OMGGG THANK YOU RUPI EYEBROW PLACE!…read more I feel like a brand new person now that I finally got my eyebrows done!! I definitely recommend this place! Ladies are super sweet and mastered the art of threading eyebrows without holding the thread in their mouths like the previous technique! They have holders hanging from their neck! They have policies put in place (see attached pic) and they are very diligent in sanitizing the place! They have you fill out a questionnaire before you get there and take your temperature when you arrive! Whooo hoo! I was so anxious about how this would go but I definitely needed my eyebrows done after 3 months of quarantine lol!

Finally got my eyebrows done in COVID times and was happy to be the only person in the salon during…read moremy appointment. Recommend setting up an appointment.

I have to say that I am an eyebrow feign. The first time I took a stab at doing my own eyebrows I…read morewas 13. Yeah, there is no photo evidence of that because I completely screwed them up (think hooks for eyebrows). So ever since then, I don't touch my eyebrows. I've always paid to get them wax/threaded/tweezed. It's always been a struggle finding someone who can handle my full eyebrows without leaving me bald or giving me a weird shape. About five years ago I found someone local who was able to work with my full brows. She had a one-style-fits-all approach for brows that happened to work for my brows. But then I started noticing that depending on her mood, she would take too much hair off or overarch my eyebrows. Then our schedules were hard for me to schedule appointments. So eight months ago I was on the search for another brow artist. I found one through Yelp in NYC close to my job and stuck with her for 5 months hoping that she would be able to one day get the shape right. After 5 months of money down the drain, I searched for another local brow artist on Yelp and found Cynthia. I was praying to the brow gods to help me out. After months of inconsistent eyebrows and not feeling my best (I already mentioned I'm an eyebrow feign), in one session I felt like a brand new woman. I'm so happy I found Cynthia and a bonus is she's super close to my house. I've never written a review for either of my past two eyebrow ladies because I felt that although I liked my brows, something wasn't right about them. They were either too arched or too thin. I am beyond pleased with the outcome and she is worth every single penny. I've only been twice (one was a touchup) but I felt like I had to write a review. I'm totally coming back.

I've gone here twice to get eye lash extensions. The first time my appointment was with Tasha and I…read moreabsolutely loved them. My eyelashes are naturally very straight and actually go downwards a bit. She curled them a lot and they stayed that way for over a month. The second time I came my appointment was with Stephanie and the curling or extension was so minimal that I still had to use an eye lash curler. I would definitely come back, but only make appointments with Tasha in the future.

I went here for a lash lift and tint. My tech, Diana, was lovely. She asked if I had this service…read morebefore. She walked me through the process since I've only done extensions in the past. I knew that my lashes wouldn't be glamorous but I also didn't think that after the service the results would look as if I had slept on them. I had looked at other photos prior to booking and the results looked great for a lift. I understand my lashes aren't as long as the photographed ladies but at very least I expected to walk out of there hinting that I had something done. Only a couple of my lashes curled and the others kinda look the same. I'm hoping after 24hrs when I use mascara they'll be better but I'm also concerned that the few that actually lifted will drop and this will be the worst $100 spent. I did have great interactions with everyone in this place otherwise.

I went back and forth over email with Lauren for months before finally making the plunge and…read moregetting my brows done, and I haven't regretted it for a second! She was very patient with me from the start with my concerns about price, comfort, and longevity. When I saw the December special on Instagram I couldn't wait any longer, and I booked my appointment. I was able to get in in about a week, and she was very flexible with my schedule. When I arrived I was definitely nervous- would they be too dark? Look natural? Would it hurt terribly? I have a few tattoos but this was a new process- and it was on my face! You can tell she is used to this! I felt so much better when we started talking and she walked me through the process, helping to choose the best shape, color, and style. She would have sat with me all night until we got everything perfect. Luckily, I had brought a picture with me to show her the "untamed" "bushy" style I'd been lusting after and she was thrilled to try something a little less traditional. This shows how amazing she is at listening to the customer and making sure we're totally in love with our brows! I'm naturally dark blonde with sparse, unshaped, brows that have a few bald spots and almost disappear in the summer sun. I've been so self conscious about leaving the house without doing my makeup, which doesn't work with my outdoor-loving lifestyle. Now that my brows are permanently perfect I find myself walking right out the door in less time and with so much more confidence. The process took less than 3 hours and the after care was simple. I went back to work the morning after getting them done and they looked totally healed within 5-6 days. As far as the pain level goes, it was definitely unpleasant but nothing I couldn't handle, and she stopped to numb me any time I started to become uncomfortable. I can't wait to go back to get my touch up, but I don't think my brows could look any better! If you want a professional, clean studio with a talented and friendly artist, this is the place to go. My before and after picture speaks volumes and all of my friends are saving up to get their brows done now! Thanks, Lauren!

Lauren microbladed my eyebrows over 3 years ago and they still look amazing! I still get…read morecompliments on them! I recommend Lauren to everyone!! She also really knows what she is doing. I probably could use a slight touch up as I'm getting married in November and want my brows to look their best so I will definitely be going to Lauren!

Detailed Account of Negligent Service Formal Complaint…read moreRegarding Negligent Eyebrow Waxing Service and Subsequent Skin Damage Service Performed: Eyebrow Shaping and Waxing Time of Service: April 2025, Esthetician: T. Result: Severe skin damage requiring immediate medical attention, resulting in prolonged physical and professional inconvenience. During the service, I experienced clear indications of improper technique and negligent care: Excessive Heat: The applied beeswax felt excessively hot, indicating an improper temperature setting. Aggressive Removal: The removal of the wax sheet by the esthetician was noticeably aggressive and forceful. Immediate Pain & Acknowledgment: Immediately after the wax removal, I informed the esthetician, Treasure, that the areas above and between my eyebrows were extremely painful. Negligent Aftercare: I questioned whether a proper post-wax cleanser (such as rubbing alcohol) had been used. Treasure confirmed that "No" such cleanser was applied. I was only advised to use a generic ointment and Vitamin E oil. Upon returning home, the painful area above and between my eyebrows became severely red and inflamed. I subsequently confirmed that the skin in these blotches-on both sides above the brow and between the brows-had been physically lifted and removed (skin abrasion/burn). Current State of Injury: The damaged area has progressed from red to pink and is now a noticeable brown/hyperpigmented color. Permanent Damage: The injury to the skin, particularly above the left eyebrow, remains visible even after two professional consultations, indicating permanent damage and a high risk of long-term scarring. Personal and Professional Impact: I have been forced to stay indoors and rigorously avoid all sun exposure to prevent further hyperpigmentation. This has caused significant personal and professional inconvenience, including the cancellation of scheduled appointments. Initial In-Person Follow-Up: I returned to the salon to show the extent of the damage. I spoke with an employee named Emily, who confirmed the owner / manager was unavailable. Broken Financial Commitment: The business owner promised in written format to reimburse all current and future dermatology visit fees related to this injury. However, the owner failed to follow through on this commitment, and all subsequent attempts to contact them regarding payment have been ignored. Lack of Response to Third Party: I filed a formal complaint with the Better Business Bureau (BBB), but the business owner did not respond to the inquiry at all, demonstrating a profound lack of professionalism and accountability. This incident reflects a severe lapse in professional standards, commitment, and customer care. I have suffered a painful and lasting physical injury, permanent damage to my left eyebrow, and significant inconvenience due to the negligence of the esthetician and the subsequent failure of the business owner to uphold their financial commitment and basic professional responsibility.

Started to regularly get facials leading up to my wedding and Becca was fantastic! She throughly…read moreexamined my skin and made recommendations for me. Even sent me home with mini samples to test out. Had an amazing facial and looking forward to my next visit. Highly recommend getting a facial here!