I bought a Bloomspot (www.bloomspot.com) $40 deal for a haircut and Oribe hair treatment at Salon Belle de Soir. I loved my Saturday morning experience here! I arrived a little bit late because I was not feeling 100% after a Friday night out. My stylist (Rhonda I believe) was very nice about my slight tardiness and offered me water too. At first, Ruggles (my doxle dog) was outside with a bowl of water they provided but then they invited him in. He sat on my lap during my haircut and deep conditioning and received attention from everyone there! My stylist was super sweet and did a great job with my hair too. The conditioning treatment was fun and different (I don't think I've ever sat under a heating lamp before!) and my hair has felt better than usual for weeks after. I'll definitely try to come back to Salon Belle de Soir when I need my next cut but wish it were always just $40 (the deal said this was an $80 value which is still pretty reaonable for the high quality)! read more

Tracy's la bombe and I want the world to know it. Thanks to the DNA lottery I have the kind of hair that ONLY a mother could love but Tracy made my strands beautiful from the first time she laid hands on them. I've been seeing Tracy for about 2 years now, heard about Salon Belle de Soir through Gilt City SF and I'm grateful because she's changed the life of my hair (which has changed my life). On the day we met she began by fixing a hair cut experiment gone waaaaaay wrong and also did my Brazilian blowout & my color to perfection. Did such a banger job that she's become indispensable to me. She's cool, she's sweet and I get all the personal attention I need without a "tude" or a "scene". I just can't recommend SBDS enough, I've sent my whole family to her. Tracy's a pro and if you are honest with her about what YOU want and you're willing to listen to her advice you won't be disappointed. Only since making the move to Tracy have I been able to say with confidence, that I love my hair. read more

I had another Brazilian Blowout with Tracy. She did an even better job than the first time- my hair is SUPER straight and silky just the way I want. My natural hair is thick and coarse and wavy, so to go from a 10 to a 0, so I can enjoy silky smoothness for as long as possible, A+ in my book. I love her facilities, she's friendly and sweet, I'd recommend her for any friends in the area. Minus one star for having a bit of a rough hand, i.e. dragging the brush through my hair. read more

I don't know that it's necessary given the slew of negative reviews from other bloomspot toting gals, but just in case you weren't convinced about considering another salon, here goes. The first time I went for my Brazilian Blowout I was late. Not good form, I know. In my very weak defense I was late because I wanted to make sure I had enough cash to tip her on the full service. Pffhh. I shouldn't have concerned myself. Tracy, with relish: "I can't honor your appointment because you're late and [chided me for about 2 minutes]" Me "Oh no, really? I just came a really long way (not her problem) and I'm only 7 minutes late" (I check my iPhone which has the Applemagic ability to tell me exactly what time it is, noting that since she reprimanded me like a naughty child for 2 minutes I was technically only 5 minutes late when I arrived) Tracy: (looking at her register, surely not as accurate as my iPhone) "You're *nine* minutes late." I leave feeling sheepish and only realize as I'm on the bus home that the bloomspot says right on there that the appointment might not be honored if you are *ten* minutes late. Well she had won the battle, but not the war. OK enough of the false bravado. I'd already paid $150 to have my hair did there so, you know, she kinda had me by the short and curlies. I make the mistake of calling with a question after making my second appointment. Clearly it was a stupid question because i got ten minutes of "I don't know what you're talking about, yeah I don't know what you're talking about [repeat ad nauseum]." The only way I could get her off the phone was to literally say "you know what? Forget I asked. It doesn't matter." So we're eventually at the point at which she gets her hands on my hair and I'm just holding my breath to get in and out without saying much. The whole event is uncomfortable. She seems pissed that I'm waiting at the door. I'm her first appointment and God forbid I be late. She doesn't tell me where to sit, watches me go through the whole process of putting my bags down and getting situated in a chair before telling me I'm in the wrong chair and need to move. She doesn't offer me a magazine or water. I just try to read the magazine I found for myself and not irk her too much since she's applying noxious chemicals to my head. The highlight of the conversation was her asking me if I used the Groupon/Bloomspot things much. Conversationally I start up with how I used to use them a lot but not so much anymore, but how I thought they were a great way to try new services that were kind of expensive to see if you liked them. "Do you ever use them?" I ask. "No" she replies [crickets] Well, OK then... At this point I had had the Brazilian Blowout done twice before. Both times they literally saturated my hair in the product and spent a painstaking amount of time on it. It felt like Tracy was swatting flies on my head, meaning minimal product. "I don't like the pin straight look" she tells me. Uh-huh. It took her an hour instead of the usual 90 minutes (she told me she would have me in and out when I arrived, which made me wonder why it had been such a problem I was *nine* minutes late the first time), and the blow dry was crap. Although as she asserted, there was really nothing she could do to make my hair look good unless it was cut. Then upon leaving (God, I couldn't wait to get out of there) she, all smiles, tells me that she regularly offers the BB at $175. Well, I'm sure glad I went through all this for $25 discount, and that I worried so much the first time about having enough to tip her on the regular $350/$400 price advertised. read more

Like several of the others, I had a Bloomspot deal... and, like the others it was because I am relatively new to the area and wanted to find someone close (I had been going back to my old stylist 2-hours away because I was afraid to try someone new and finally decided that it was getting ridiculous). I read reviews on Yelp, a really mixed bag... but heard that Tracy *could* do wonders... ok, I'll take the plunge! Appointment making went fine, I arrived on time, she was still finishing up the color of another client--no worries. She told me to go get changed. The ambience was pretty strange as the place is super tiny and in a house, don't be fooled by photos! Those are the only highlights! Yes, these are petty details that should not affect the service rendered, but image is important, and I think she should do a little make over. I got changed and then awkwardly sat in one of the chairs (there's no waiting area, so I just sat near her and the other lady while they finished up). Then it was my turn, I was very apprehensive, since I've been going to the same gal for so long, but figured it's just hair! She asked me what I wanted, and I said just a minimal trim as was growing it out, but that some shaping and layers would be wonderful (anything to add volume!) and I told her that I'd read on Yelp that she worked wonders (trying to boost her mood as she seemed sour the entire time), and then she responded snidely that she can in fact work wonders, but not if I won't let her cut anything off! Ok... not the response I was looking for! She used great products though--the only redeeming quality of the salon--Oribe, smells great and are highly recommended! She sped through my cut (I was in an out in half an hour! even barbers take longer than that on my boyfriend's inch and a half hair!) and had awkward conversation (so much for making me feel comfortable!)... when she was done she asked if I thought that we'd achieved my hair goals, I just wanted to leave and figured maybe after I wash and dry it myself it will look better (aren't you supposed to feel gorgeous when you leave a salon?!) so I said yes just so I wouldn't have to discuss it with her. Got home, it did not get better--she ruined my side sweep bangs (a hard feat as I can usually trim them myself with no issue), gave me horrible layers, and took off way too much length. There is a happy ending though as I went in to Mercer Street with no appointment (on my lunch break as I used to work in the area) and asked if someone could just blend in my bangs really quick since I was going on vacation with my boyfriend's family at the end of the week, and wanted to look half decent. No problem! They took me right away, offered me sparkling water, and the gal (who was super nice and warm!) blended ALL of my layers and only charged me for a bang cut (so of course I tipped her based on a $70 cut!). Now THAT is how you gain new customers (the assumed goal of the bloomspot...)! I have gone back twice since for a full-priced cut and recommend it to all my friends. So, to Belle de Soir- Drop the attitude, listen to your customers, be a little nicer, and slow down! read more

I was not impressed with the brazilian blowout (or keratin treatment? I can't keep the names straight). I got it off a deal site, and it was definitely a bargain job. I only had it done once before at another salon (also with a coupon, ha!) and they took a long time - they let it sit, they did an extra conditioning mask, and it felt amazing afterwards. Here, it was quick and rushed (I think I was out of there in 45 minutes) and no conditioning treatment. Actually, someone else came in during my treatment and I could hear her question the quality of the treatment she received a few days before. In the days following, my hair wasn't a soft nor did it hold the treatment as long as the other one I got. Not sure how much was the product she used, and how much was because of the rushed job. Either way, I would never pay full price for another treatment here... or even half price. (2 stars because my hair wasn't messed up or unfixible. Just not really much different than before the treatment either). read more

I went here as part of a Groupon promotion. I had done research and wanted the Keratin treatment. I had stopped by for a consultation as I'm new to the area and was also shopping for a stylist. Tracy was very responsive and friendly. We made an appointment, and she was nice enough to squeeze me in on her day off because my work schedule made it difficult to commit far in advance. As other reviewers had noted, Tracy is a stickler for time. She did warn me when booking the appointment, and of course, as I'm habitually late no matter how hard I try, I got a bit of a lecture when arriving late even though I was the first appointment, and she warned me that she may not have time to do everything I wanted. I understand though because she is a small shop and it would be disrespectful to other customers as she's pretty much a one-woman show. Unlike some other reviewers comments, I actually like the small intimate setting and personal service from an independent salon rather than one of those chains. My hair has been ruined by overprocessing by other stylists in Asia so she recommended the Brazilian blowout as well as some products to re-condition my hair. In addition, I wanted to do the ombre look but at the risk of further ruining my hair, she suggested going less drastic and making it more dramatic once my hair gets in better condition. I've had compliments on my ombre look and how it's grown out without looking like I'm overdue for a trip to the salon (although I am way overdue as it's been 4 months now). My hair is also getting back to normal with the ends not being so dry as before. I'm also one of those women who just lets the stylist 'create' a look, which from other reviewers, seems to be what Tracy likes to do. Her cut seemed simple; however, it's grown out nicely with the ombre color without doing crazy flip flops, which my hair tends to when stylists don't fully understand the texture of Asian hair. Tracy was also kind enough to send a follow up email a few days later. Next time I'm booking the last appointment. Hopefully, it'll be less of a lecture. ;) read more

What a lousy and extremely unprofessional so called hair dresser. I came from Marin for an appointment that took a month to finally book, there was a crash in the Gg bridge a i made it 11 minutes late. I was having my hair fixed for a wedding the next day and she refused to help me claiming she had a 10 min strict policy (while pathetically holding her hands aiming to be understanding) I even asked her to only do half my hair if it took less time. She just said no. We're talking $200 bill for half my hair. Then she wasted 5 minutes telling me why she couldn't do it. What a waste of time and lack if customer service. Forget about me trying to rebook. read more

I bought a TownHog.com half-off highlights voucher for this place. I was nervous because finding a new stylist is always risky... I am so glad I bought this and went here! Michelle was awesome! He is so friendly and informative. The highlights were great, the cut was fantastic! I will be coming back for sure! The ONLY downside to this cute, stylish little salon is that he charges for a blowdry! I have never even heard of this before! I opted to just leave with wet hair rather than pay the $25 charge for a blowdry..... lame. The cut was worth it and he does great highlights....just blow dry when you get home. read more

Okay, this review is long overdue... I went to Salon Belle de Soir for a Brazilian Blowout with my groupon (?) early February. Tracey was so nice and personable, and fast!!! This was by far the fastest Brazilian Blowout I've ever gotten! My hair came out nice and silky, and I made an appointment before I left for 2 weeks later to get my hair curled before my birthday party! What's amazing is, I have naturally pretty straight hair ((yes, I still love spending the money to make it stick straight and silky, I'm totally addicted to Brazilian Blowouts! Or as Tracey calls it, "Hair Crack")), and a lot of it, so it's heavy, so my hair NEVER holds curls. EVER. Albeit with probably a whole can of what she called "hair laquer", I came out with cute curls and was amazed that it held the WHOLE NIGHT!!! Of course it was crunchy if you felt it, but looking at it, it looked soooo amazing! I got many compliments on my hair that night, which a birthday girl always loves to hear. :) I will definitely be back to have her style my hair! P.S. I can't find you on Facebook to "like" you!!! read more

Tracy has been my hair stylist for the last 8 years - I've followed her from salon to salon - she's that good. When I first started going to Tracy, my hair was thin and dry and I wore it in a ponytail almost constantly. But Tracy whipped it into shape, pointed me to the right products (Bumble & Bumble, which I swear by!) and now I rarely wear it up - the cut is just too cute. And she's an amazing colorist too. My color grows out so well, I only have to have it done every 5-6 months. Tracy is so good at what she does, I'm constantly getting compliments on my hair. While I'd like to think it's something special about me, my wife started going to Tracy too, and people literally stop her on the street to ask who does her hair. I've referred several friends to her as well, and they all end up loving Tracy too. So, if you're looking for that hair stylist that you can trust to make you your most beautiful (or handsome) self, look no further - Tracy is the one. read more

TRACY is a hair genius! When people at work started saying they could see my split ends from a mile away...I knew it was time for a haircut. I was referred to Tracy by my cousin. My hair is long, black, and permed at the ends which I wanted to get rid of. I appreciated how Tracy discussed with me what would be best for my face shape and texture. Shes got a bubbly personality, is very professional, always returns my calls, and genuinely cares about her clients! They have the best Bumble & Bumble products also. She offers lots of advice and isnt afraid to share her hair secrets. Thank you Tracy for giving my hair some personality! read more

Tracy is GREAT! Been meaning to give her props on Yelp, so here it goes... I went in to see Tracy after a horrendous color experience (hair was damaged and an awful color)...Tracy was confident and honest. She said it would take a few times to get it perfect and we'd go slowly as my hair was so damaged from the over-processing from previous hair colorist, I welcomed and expected that. She gave me realistic expectations and I appreciate all she's done to get me back to normal! She is warm and welcoming...always look forward to going in to see her! Thanks Tracy... read more

Really happy with my Keratin Blow Out! Thanks TRACY, you left my hair feeling fantastic! Soft, silky, smooth, straight with no frizz! Already recomended to friends! read more

Salon Belle de Soir - Thanks Tracy. Love my new silky hair:-) - Hair Salons Near Me - San Francisco, California

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I took off work and scrambled across the city, made a pit stop to get cash for a tip, and then got stuck in horrendous city traffic only to be told that I would need to cancel if I was more than 10 minutes late based on the VERY FINE PRINT that's hidden on the Groupon I purchased. In my experience, I have very rarely been to a salon where I didn't have to wait. Usually it means the stylist is taking their time to make sure they're doing a good job on the person before me, and I'm happy to do so. This woman seems to be running a factory, not a hair salon. All of her responses to reviews like this end with standard: "We are not responsible for time managing clients, we are here on time for you." Tracy, no need to respond. The only reason you're there on time is because you don't have to go anywhere. The people who are making appointments with you are trying to make themselves feel good by taking a few moments of their hectic work days where THEY spend the day trying to make other people happy. You suck. read more

Disappointed that they require you to pay for blow drying service. I bought a TownHog coupon for highlights with Michel. While I enjoyed my highlights, $25 extra dollars for a blow dry seems outrageous - what did you want me to walk outside with sopping wet hair in the rain instead? No other salon has ever charged me extra to blow dry, seemed like he just wanted to get the extra $$ from me. read more

I would not recommend salon belle de soir or Tracy for two reasons. I believe that like any trade ,salon business should be mutually beneficial to the owner and the customer. If only the interests of the owner are taken into consideration then the whole buying a product/ service seems very one sided and unfair. Secondly salon experience is package that you pay for hoping the experience ultimately leaves you happy and satisfied. In my case none of the above were met and ultimately left a bad taste as I left the property. To elaborate I had my appointment scheduled for today morning at 11 am. I Got to the salon at 11.13 am as I found it hard to get a parking spot in the neighborhood.i made sure to call Tracy to let her know that I was finding it hard to find a parking spot and she reminded me of her 10 minutes late policy as I did so. Once I entered the establishment I was immediately dismissed and wasn't even given the benefit of doubt. i was constantly reminded by the owner of the fact that her next client would have to wait additional 3 minutes for her service to be rendered and that she would not be able to accommodate me as planned. The fact that I had waited for the appointment for a months in advance , called to make sure I was finding it hard to find parking, and had driven half way cross the city was never given any consideration. If the sole benefit of the service is geared towards satisfying the owners time schedule and acquiring and fitting as many customers into her schedule then I don't think this is the place for me. If you think that salon going experience should be a fun, exciting positive experience then I would highly discourage this place to anyone. read more

I just redeemed one haircut deal at Salon Belle de Soir, and received worst ever haircut in my life! Tracy below dry my hair first (bit suspicious), then literally spent two minutes on hair cut: with one scissor cut my hair-ends once (horizontally), then 2nd cut vertically in the middle of my parted two sides hair. That was the entire HAIRCUT itself, nothing further did she ever used or touched scissors/comb on my hair. I arrived at her salon at exact 11:07am, and was sent out door by 11:27am. 20 minutes haircut session included: 2 minutes changing clothes per Tracy's order (before and after), one minute discussion on what I need for the haircut, 5 minutes hair wash, 8 minutes blow dry, 2 minutes HAIRCUT, one minute hair brush, one minute conversation. That last minute talk was most shocking after all: I saw the length of my hair, and I said that the hair seemed to be cut less than one inch, "Can you cut a little more?" Tracy's answer was, "No, you have to come back for another appointment for that." First I thought she's joking, then I realized immediately after I saw her face expression - she was serious and not happy that I pointed out her flaws. I didn't want to create any unpleasantness, so I said "OK" and left. For God's sake, my hair is long and straight, with low maintenance throughout my entire life. All I need was to clean up front and end, but next day after I washed it, I found there're still uneven ends and split ends! I DO need another haircut appointment for sure - to complete the cut what's normally and supposedly to be, by any ordinary haircut stylist! BTW, was it because I used Bloomspot deal ($35), that she "discounted" her service? There's absolutely no $70 value in her haircut whatsoever! Or was it because I'm Asian? Well I hope not. I saw some Yelp reviewer also described her as "grouchy, cranky, bitchy, rude", and too bad, I do agree. read more

I purchased a Bloomspot for a haircut and Oribe mask treatment. Their products are fantastic, all organic, and smell delicious! I give them 5 stars for products, but only 2 stars for service. The service felt rushed, and because I had a coupon, felt like I was being treated like just a number. Trish cut my hair in about 5 min and besides some bangs she gave me, my hair still had split ends and no shape/layers. It was also the worst blow dry job I've ever seen, I left the salon with frizzy hair! I would not recommend this place. read more

OMG.. I swear by this place.. Tracy definitely rescued me. I'm about the most nitpickiest person on earth and I definitely need to stay away from the bait and hook deals. The difference between yesterday and today? My confidence is completely restored... I feel like a diva again. I wanted a slight color change and to spruce it up with snazzie highlights and Tracy worked her magic and it looks totally fabulous . Thank you Tracy for taking a dull looking chop job and turning it into a professional trendy look. "I'm so excited.... I just can't hide it"....... :-))) read more

Horrible. That's how my hair looked after the Brazilian Blowout I received from this salon. I went in for a keratin treatment, haircut, and style, and walked out looking like I had cut my own hair blindfolded with hedge trimmers. When I complained, I was told I needed to make (and pay for) another appointment to fix the problems! I immediately went to my old salon to have it fixed. My old hairdresser asked why I went there, I told her it was for the keratin treatment I'd heard so much about. She proceeded to tell me the reason she won't do those is because they are EXTREMELY controversial and dangerous to the hairdressers and clients. Upon further google research, I realized what a hazard they represent, and was/am simply MORTIFIED that any salon would put my health at risk in the name of beauty and greed. Don't go to Belle de Soir. Ever. read more

It's always a joy to see and visit with Tracy as she does my Brazilian blowout services. I live in Sonoma County and gladly travel to Cow Hollow for her services, yes, she is that good! Parking in the area is scarce, that's obvious to anyone who visits anywhere in San Francisco, so plan ahead and prepare to arrive about 20 minutes prior to your appointment to secure parking. As far as her space goes, it is on the smaller side, making the experience more intimate. The facility represents what most of the original San Francisco homes look like inside around that neighborhood. She has done a wonderful job of decorating the space, updating it, and the bathroom is cutely decorated and clean. Will continue to recommend her services and visit her for my Brazilian Blowout treatments. read more

I just visited this little gem today for the first time and LOVED it. I sat down with my long hair that I had been growing out for literally seven years and showed Tracy a picture of what I wanted... which was short. She took her time to explain what about it would work for me, what we should tweak based on my hair, etc. In one hours time I had a pony tail cut off to donate to Locks of Love and a GREAT new haircut. Simply fantastic. I love my hair, love Tracy and love the salon. I'm a new regular! read more

2 words; Tracy Rocks!!! I'm shocked to see any negative review for Tracy or her salon? I've been her happy client for many years. It's true you gotta find the right one for you. I'm an image consultant/Make-up artist, my clients and I are thrilled with Tracy's work. She's extremely knowledgeable and is always up to date with the latest trends in the health of your hair and style. read more

I've been going to Tracy for almost three years now and she has created several looks for me ranging from long, to bob-length, bangs, highlights, etc. She has proven herself to be an all around well-trained and talented stylist in both cut and color, never disappointing me when I want to transform my hair. More importantly, she communicates very well- taking the time to understand exactly what it is that I want, but also making clear what is realistic and how she's going to execute the new look. I've had plenty of bad haircuts in my life, only to realize after meeting Tracy Stanwick, what a great stylist actually is. If you are looking for someone that has strong technique and knows how to cut & color and doesn't just want to make an art project out of your head, then I HIGHLY recommend seeing Tracy at Salon Belle de Soire! read more

Not worth it. I've lived in cow hollow for 2 years now and have tried out a couple different salons in the area. I went to Salon Belle de Soir about 2 weekends ago. This is not the place for people who want to try a new haircut or who want anything other than a very basic trim. I give it two stars, because the haircut wasn't bad, just really average. Tracy was also kind enough to fix it for me after the fact, but I didn't have a lot of faith at that point. For the price, I would go up up the street to Mercer Salon and get a fabulous haircut with Linsey. I actually went there to have my haircut redone. read more

Tracy is all business, and her business is good, no- GREAT hair. She takes pride in her shop, her work, and providing her clients with lux hair products that are healthy and environmentally conscious. She gave me a bomb Brazilian blow-out, and I will def be back. read more

My hair was in need of a touch-up on my highlights, and Tracy did a fabulous job! She made a lovely "hair cocktail" and chose the perfect shades which left my hair looking shiny, healthy, and fabulous! She gave me a blow-dry, and there was not a $25 charge (as someone else wrote in their review). Her salon is small and comfortable, and there were some great magazines to read while I had my hair worked on. The sink setup was really comfortable, too. I found street parking 3 blocks away, and my appointment last for about 1 hour which was perfect for me! read more

I've had my hair put into an elegant updo by Michell. He prefers to use fresh, natural ingredients such as coconut oil to condition the hair. I wanted to rub my hair all over my face right then and there. Just as I was reaching for the strands like a baby for mother's luscious, tasty locks, he started pinning them up to set my slight waves into deep curls. The chignon was beautiful. It made me feel classy and part of a long forgotten era. Finger waves didn't work out as well on me. Maybe next time. read more

I love going to smaller salons where there is no drama. I found Tracy via an internet coupon and was extremely satisfied with her Keratin Blowout. I subsequently have had 3 additional blowouts by Tracy. I recently moved to Walnut Creek (last September) after living in SF for 20 years and can't find someone that I like so I have been back to Tracy once since then and just made another appointment with her. Once you find someone that knows what they are doing you stick with them! read more

Tracy does not do the correct Keratin smoothing treatment correctly. If she were to be using the express, then yes, but I paid for the stronger version which requires drying first, applying, waiting for 30 minutes, then drying and heat iron. She puts the Keratin on wet hair, dries, then uses heat iron. When objecting, she said this was the correct way and she has never been trained to do any other way. I think she uses the express, but charges for the stronger. Her personality leaves much to be desired. I never will go back. read more

No matter what hair service you want/need, Tracy is a talented Expert in Hair! Her years of experience and know how on what is going to make you look and feel great is what has kept me a client for two years. She's a No Nonsense person who works tirelessly to remain on time out of respect and care for all of her clients. You'll never wait for your appointment. So if you tend to run late or cannot plan ahead to find parking in Cow Hollow...find another service provider bc she won't take excuses or let you bribe her! But if you want your hair to look and feel it's best....book, plan and get there early and you won't be sorry! read more

Please note that I have NOT met Tracy yet but I felt that she deserved a review for the excellent customer service I received thus far. I purchased a Groupon for a shampoo blow dry a few months ago. This Monday, just days before my Groupon expired, I realized that I hadn't used it yet. With just three days until the expiration date, I was pretty sure I wouldn't be able to use it in time. I left Tracey a voicemail message on Monday (she's closed on Mondays) but received a prompt call just a day after. She was extremely friendly and understanding and graciously allowed me to use my Groupon after the expiration date. I told her I'd make an appointment as soon as possible (next available appointment date). She responded with no worries and offered to expend the expiration date a couple of more weeks (if I needed it). Although she offered to allow me to use the groupon the next few weeks, I made an appointment with her for following Friday. I thought it was extremely nice of Tracy to allow me to use the groupon after the expiration date (many vendors don't allow it) AND she was nice about it. I am looking forward to my blow-dry. Am really surprised by some of the other Yelp reviews stating bad customer service. Based on my experience, she's been great thus far. I'm hoping the blow-dry will be as great as her customer service. read more

It's funny because you read the reviews and you should know not to be late. That shouldn't come as a surprise! Anyways I made it on time! I had a groupon for the Brazillian Blowout Tracy explained my options did what she thought was best for my hair in a timely fashion. The salon was small but I didn't feel crowded and loved the set up. My hair looks awesome and I can't wait to return!. read more

I thought Tracy was welcoming, professional, and nice! She was adamant about understanding my goals and meeting my expectations. I'm happy with my new style and would go back. The studio has flare, is well located, and has great SF style. read more

Tracy does a great job and made my hair look beautiful. I have had to reschedule with her more than once and found her to be very pleasant and accommodating. I also liked the feeling of the salon--it's small and intimate and in a nice neighborhood. read more

I recently visited Salon Belle de Soir through a bloomspot coupon and Jackie did my hair. She was excellent! Very attentive, creative, and took her time. She never rushed and was very careful and thoughtful with each thing she did. She didn't push me into buying anything. I am very satisfied with my haircut and she introduced me to some great ideas for the future. Highly recommend this place. Really cute decor too! read more

Tracy rocks, period, I have just gone there and she is one of the nicest girls I have ever seen. You ever notice that most of the people who wrtie the longest reviews give the worst scores. I can't help reading the bad reviews but they are fun, but these make me sick, I mean, why spend an hour telling the world how bad your time was? Perhaps its just me, I'd rather say nice things than bad things, I'm drifting, I know, anyway, she was great and I have no complaints and I will be back, kind of like Arnold in that Terminator movie, but I promise I won't drive my car though her small window, the only think I can think of negative to so is the parking which is a challange, but hey, isn't that Tracy's fault too? read more

Ok so I have been getting my hair done by Michel for years now and he is fantasric. This is not his salon so I am not giving him 2 stars...he gets 5 stars in my book, all the way. I give this salon 2 stars because the owner, Tracy is incredibly grouchy, cranky, bitchy, rude....i could go on and on. I see that she has alot of good reviews regarding how she does hair but when it comes to people skills and being a pleasant person she gets a zero. I have witnessed on several different occasions her being exceptionally rude to me as a customer and her fellow hair stylists. She comes in with a sour puss face and has actually asked Michel to move me to the other styling chair bc she wants to use the chair I was sitting in. I am sorry but I dont care who you are that is rude. She didnt even ask in a nice way. She said with a mean tone "i will need that chair." So to make things civil I and Michel moved to the other chair. The only reason I even give 1 star is bc they carry Oribe products which smell super yummy. DONT GO TO TRACY! read more

To be honest, I don't normally bother myself with writing reviews because I generally either have good experiences or I just don't feel bothered to write reviews, but I feel very strongly about the service here and have been encouraged to speak up about it. I made an appointment for the keratin treatment and I was expecting at least what I paid for. I suppose this is my own fault that I didn't give myself over 20 minutes of buffer time to arrive at the appointment, but I happened to be late to my appointment because traffic was very congested on the Friday afternoon that I had planned to be there. She has a 10 minute late policy--I was 13 minutes late and was told that my appointment needed to be rescheduled. I only had a week left in the country before traveling for 2 months so I was pretty desperate to reschedule as soon as I could. Good for her for adhering with her late policy but you can imagine how frustrating it was to take time off work and travel over an hour to get to her and face unexpected traffic just to be denied the service I had already paid for. Fortunately she had an opening the very next morning due to a last minute cancellation and I got the keratin treatment from her. Which brings me to my next complaint--I have done this treatment 3 other times from different places and not only were they more personable people, but their products actually did the job. My hair is naturally wavy and somewhat frizzy I suppose. Usually when I do keratin treatments, it at least stays straight for a few weeks then becomes relaxed and then eventually fades out within a few months. My hair has barely changed after this treatment. Honestly, yeah, it is a little more tame, but unlike before, it still needs to be blow dried/straightened before I am completely content with it. She claims that her product is top of the line, but I have honestly had better. Maybe it is just my hair (which I think is worth mentioning doesn't necessarily need this sort of treatment but I chose to do it for convenience on my 6 week trip abroad) but Tracy's service is quite disappointing overall. I feel bad that she might see this, but I would have let the whole 13 minutes late thing go if I at least got what I paid for. read more