Salon Platinum was AWESOME! I am new to the area and it was recommended by a friend. The decor was awesome and the staff was so friendly! I will definitely go back! Noni did a great job and took into consideration that I have very long and thick hair. Also, I loved that they had a parking lot in the back! read more

Love this salon and my stylist Nicole p is a genius! I trust her to do anything bc she always makes everyone look amazing. You will not be disappointed;) read more

I asked the price on the phone, but they charge me something else! and it wasn't really worth, nothing especial on my hair! I won't go there again. read more

I had a super great experience at salon platinum! My hair stylist Mila did an amazing job dyeing my hair back to brown from blonde! Everyone was very nice and the price was very reasonable. I definitely would recommend both Mila and Salon Platinum! read more

Ashley gives hands down the best pedicure I've ever had, $50 and worth every penny!! She takes her time, longest pedi I've ever had (which I loved) and it was perfection! read more

Went to see Tara and I have never left a salon happier. I have been to most of the best salons in Reno and Tara is the best stylist I have come across so far. In the past 2 years my hair has been dyed bright red, semi-permanent black and blond/black two-tone. I went to Tara with a ton of damage and showed her some pics of a butterscotch color I wanted. It took like 6 hours and she even stayed till midnight to finish my color correction. In the end it came out just like to photo and my hair is healing now. She gave me a great cut with lots of layers while still preserving length. Oh and she is the first stylist to dye my roots with just dye and no bleach. So now my new hair is super healthy, I had no idea that my dark brown/black hair could turn a butterscotch blond with just dye. Thanks Tara! Oh and I just want to say that the front desk receptionist is awesome. She offers everyone a drink menu to start and is super polite. read more

From the first step in the door this salon is one of my favorites. With gorgeous natural light and a lovely spread of refreshments (coffee, tea, snacks) I feel right at home. All of the stylists are friendly and positive and make you feel right at home! I highly recommend this salon to anyone whatever your hair and beauty needs, you will not leave disappointed! read more

I've had a hard time finding a decent hair colorist--until I met Jenna, Platinum's owner. I gave her a general idea of what I wanted (remove my brassy-colored bleached shadow job near the nape of my neck AND add blue peek-a-boo streaks in my dark hair) and she did fabulous job making my hair look uber-cool. She made sure I was taken care of and that my hair color came out perfect. Highly recommended. read more

As a guy I always thought it was weird going to a salon. But now that I have gone I realized you get a great cut and don't feel uncomfortable at all. I go to Katie Shy who does a lot of my friends hair. She is fun and very personable. I will definitely tell my friends about her. Also you can have beer and wine while you get your cut. read more

I was very disappointed with both the quality of work and lack of customer service at this salon. I had to go to another salon for a color correction after my visit to this salon. I will definitely not be back. Save your money and time. read more

There are few things more scary than trying a new stylist for the first time. I have seen Jessica Clyne at Salon Platinum about five times now for my once a month haircut and just last week for the first time for color. For reference, I have an asymmetrical long bob. My hair is naturally wavy and dark brown, however, I like to wear it straight and color it blonde. Jessica always takes the time to have a thorough consultation with me. She listens to what I have to say and explains to me exactly what she is planning on doing before she executes it. She also offers me a realistic idea of what my hair will look like at the end of my appointment. If at any point she uses a product on my hair, she explains why it works well with my hair and the benefits I will see from using such product. I have very thick hair and I have had plenty of stylist go to town with the thinning shears leaving my hair looking stringy and hard to style. I have not had this problem once with Jessica. She thins out just enough hair to the point where my hair lays nicely and is shaped to my head appropriately. I am very particular about my hair and usually end up styling it for the stylist at the end of my service (which I don't enjoy). Let me start off by saying I have never had to style my hair after Jessica is done with it. She always gives me a blow out with minimal flat ironing to polish the look off at the end. I leave happy every time! If you are looking for a professional, knowledgable stylist with up to date techniques...look no further my friends! read more

I scheduled a hair appointment in advance at this salon, when the time came for my appointment the woman had me wait almost 40 minutes. When I went up to complain she did not apologize and insisted on scheduling an appointment another time for no apparent reason. 100% will not be coming back to this salon. read more

I was very disappointed in the service I received here. When I first called, I asked for a consultation because I wanted to dye my hair a lighter color. My concern was that the color wouldn't stick, I have dark brown/black hair. My stylist was very nice and went over everything with me. She started with the haircut, and cut way more than I wanted (of course). And while dying my hair I asked her how it was looking, and she said it was going great. Well a wash and blow dry later, I looked into the mirror and just saw shorter dark hair. She took me outside and I asked her to take a picture of my hair (we took a before picture too), and asked if she could send them to me so that I may look. She never did. I even told her it's not what I was expecting, and she said my hair really was strong and didn't take the color as well as she hoped. I know! Exactly what I had said before we started, and she was confident she could pull it off. So I paid about $150 and she wanted me to come back so she could try the color again. Made the appointment and cancelled it after going home and getting more upset after looking at hair. My point is, I addressed my concern, and I believed that she would've overcame that. But also the fact that she saw my hair didn't change much, and you want me to come back so you can "try" again and charge me a ridiculous amount. I'm not paying you to play with my hair, I'm paying to get a job done right. Nice enough girl, but I will never go back to that salon again. I'd rather spend my money somewhere else with someone who knows what they're doing. read more

Last week I made an appointment with Noni to do a balayage on my hair. I absolutely love what she did! That was my first time at Salon Platinum and my first time doing this kind of a hair style (I haven't dyed my hair in over 2 years.) She was very friendly and talkative which I loved, and she did a great job at taking my idea and making it even better lol! I was initially pretty nervous about how it would come out but Noni managed to make it look very natural and I left feeling so happy I couldn't wait to show off my new hair. Although I wish it could be lighter, it's hard to go from a brunette to a blonde in just one session, but thank you for everything Noni! read more

I am a natural redhead. When I started "going gray", I was nervous to color my hair. Jenna, the owner talked me into coloring my hair. I was worried that it would look like fake red and not natural. I brought her old photos of how my hair used to be. Jenna was great...my hair looks like it did in my 20s. Not every hair stylist can color redhair; Jenna does a great job. I wouldn't go to anyone else! Thanks Jenna! read more

I've been going to Kyra for 8 years now and have followed her to multiple salons, but I'm so excited we're at Salon Platinum now! I'm all about dying my brunette hair blonde and she's the only one I trust to make it look great every time. She listens to exactly what her clients want and the best part is that she always shows me new ways to take care of and style my hair. If you're looking for a new hair stylist and want to go to one of the best, she's it! read more

Taylor Palmer is an amazing hairstylist. I highly recommend going to her. She is honest when it comes to what she thinks would or would not look good for your hair and explains why. She is quick and does a beautiful job! I have never had an appointment I wasn't happy with. Plus, trying to grow my hair out and when I ask for a trim she just cuts a trim not 2 or 3 inches. The salon is beautiful inside and the atmosphere is really nice. I would and do tell my friends to see her for their hair needs. Thank you Taylor! You're very talented!!! read more

I have been going to Jenna for a little over 2 years. I used to be real satisfied with the cut and color she would do on my hair. Then after she opened Salon Platinum, things started to change. I'm a teacher and would rush right after school to make sure I was at my appointments on time. Every single time, I'd wait 20-35 minutes for her to finish her previous client. Never got a phone call to say she was running late. I also would ask her to fix a "ledge" that made a weird layer in my hair. She would say she couldn't see what I was talking about, but it's been there for over a year. She would also sell me products that I love, little did I know, they are half the price elsewhere! So, the main reason I no longer go to this salon is the treatment I received the day before my honeymoon. I once again, made sure I was on time to my appointment. Jenna, as usual, was still with the previous client. After waiting for about 20 minutes, the manager came to me and said Jenna is leaving because she is ill. That's understandable, but she couldn't find anyone to do my hair. I went to my friend's salon, and she said the "ledge" in my hair was a result from the way my hair dresser would cut my hair! This all happened about 4 weeks ago, neither Jenna, nor the manager have called me. read more