I've been with them for over 2 years as my water delivery service and am very happy! Outstanding…read moreand quick customer service!

We needed water delivery & they were fast in getting water delivered to our home. They came out the…read morenext day. And I'm happy with the water quality.

Shawn installed our conditioner/softener Had it in and done…read more45 min. We've enjoyed The water since April, being able to drink from any faucet and the soft water in shower feels great.

Had to make a service call for my water softener. Called Rain of LV and scheduled an appointment…read more The young lady that I spoke to was very courteous and helpful. Technician Joe showed up on time and quickly went to work, found the issue, and fixed it! Awesome job Joe and thank you!

So happy with the product! We can totally tell the difference before and after the water softener…read moreand drinking water. Carla was great not pushy or salesy just great information to see if they are a good fit for you. Highly recommended

I was recommended by h20 to go by another friend who also hired them previously in the past and WOW…read morethey are fast Chris came out to my house and was thorough on the water softeners to see which was the better fit for me. I am from California so the water difference in Cali VS Vegas is insanely differently quality But Chris came, told me that he can get a guy out for me the next morning and YUP he delivered!! I don't remember the persons name who did the actual installation but he made sure I knew how the process worked and made sure I knew what he was doing. Had all my questions answered by both of them and now we have their water softener system AND RO system for drinking water 10/10 will recommend this company to friends and those who need water softeners!

This is one of the best water delivery services I have ever used. I recommend them to…read moreeveryone!!!!! They are reasonably priced and they deliver every 3 weeks!

I have been a Customer of My Water for almost 2 years now, and as a couple of the reviews below…read morestate, service used to be okay. For the price, it wasn't worth complaining about. I don't know if we were always last on their route, or if we were nearing the outskirts of their service area, but deliveries were never on consistent days. We'd get a text the afternoon before my delivery that he would be there tomorrow, and Kevin wouldn't arrive until 2-3 days after that text was sent. Communication was poor, if we received any at all. Lately things have gotten far worse. I have requested (multiple times) that our delivery be bi-weekly. After the second time I reminded him, Kevin came consistently for a couple deliveries but then it was getting to be more like an every 3 week schedule. Who knows when he was going to show up, honestly. There was a couple times that I had to text and ask when he was coming, and magically it was always the very next day. We were always understanding when he needed to move delivery dates, and even when I had to follow up about when he was coming I was never rude. I finally just reached my limit and we will be seeking services elsewhere. I'll pay the extra couple bucks a month for consistency. I am also a little confused and concerned about some of the responses (one in particular which I will attach a screenshot of) below from Rueben. As of 4/2023, there isn't a Kevin with the company anymore? I have ONLY ever dealt with Kevin. I don't believe I have ever spoken with Rueben (Or Rubin? Seems like there's a couple ways to spell his name?) Who is delivering my water?

Dear Management, I…read moream writing to recognize Steve S. for the exceptional service he has provided me over the years. He is, without question, one of the best customer service representatives I have ever had the pleasure of working with. Steve is always friendly, professional, dependable, and genuinely kind. Every delivery is made with care, and he consistently goes above and beyond what anyone could reasonably expect. He always places my water as close to my front door as possible, carries it up the steps without hesitation, and has even helped bring the bottles inside when I've had difficulty carrying them. Those small acts of kindness make a huge difference and have never gone unnoticed. What stands out even more is how attentive he is. If I accidentally forget to leave my empty bottles outside, Steve has even taken the time to text me to make sure I wasn't in need of water before continuing on his route. That level of customer care is incredibly rare these days, and it speaks volumes about the type of employee and person he is. The reason I wanted to write this email is because I recently reported a leaking water bottle. My concern was simply to let the company know that some of the reusable bottles may be reaching the end of their lifespan after being reused many times. My concern was never about Steve. He simply delivered the bottle that was provided to him, and he did absolutely nothing wrong. I was genuinely saddened to hear that Steve may have been blamed or gotten into trouble because of my report. That was the exact opposite of what I intended. If anything, I wanted to bring attention to a product issue, not a personnel issue. Employees like Steve are hard to find. His professionalism, reliability, kindness, and willingness to go the extra mile are the reasons customers like me remain loyal. He represents your company with integrity every single time he comes to my home, and I truly hope that is recognized. Please accept this email as my sincere appreciation for everything Steve does. I hope his management team recognizes the value he brings to your company every day. He deserves praise for his outstanding customer service and dedication, and I sincerely hope this feedback becomes part of his employee record. Thank you for taking the time to read my comments and for recognizing an exceptional employee who truly exemplifies excellent customer service.

Worst company I have ever had to deal with. From the very beginning, it was a complete mess…read more I called to set up an appointment, and the guy never showed up. He finally came the next day, still late. I was told he would arrive between 2:30-3:00, but by 5:00 I had to call because I honestly thought he had forgotten. Then, only a week after I had received my water, I was notified they were coming the next day to deliver more. Hello? I JUST received the water a week ago! Obviously, I didn't need another delivery, so I canceled the service. Then they charged me a $7 service fee. I called to explain that I hadn't even received a pickup or delivery, and was basically told, "That's the fee we charge." And to make matters worse, after the first delivery, when I had already paid the delivery driver in cash, I received another call the next day asking for payment and saying someone would be there at noon. Seriously?! To top it all off, the representative I spoke with was rude and had a terrible attitude. When you're already frustrated with a company, the last thing you need is someone making the situation even worse. And honestly, the water wasn't even good! It tasted like nasty Vegas tap water. Definitely not what I expected. The communication is terrible, the scheduling is a disaster, the billing makes no sense, and the product wasn't worth it. I canceled my service today. Bye, Tahoe Springs! I definitely would NOT recommend this company. Save yourself the headache and go somewhere else!

No review. I went with My Water. My Water is a local provider in Las Vegas, NV. They are cheaper…read moreand more responsive. I never even got a call back from Sparkletts

My experience with Primo Brands has been extremely disappointing. Their customer service is among…read morethe worst I have dealt with. Deliveries consistently failed to meet expectations, and communication throughout the process was poor. When I scheduled an appointment for equipment pickup, I was not given a delivery window. When I called multiple times to follow up, customer service was unable to provide any meaningful information or updates. After waiting and rearranging my schedule, no one ever showed up for the appointment. The lack of communication, accountability, and reliability made what should have been a simple process unnecessarily frustrating. I would not recommend Primo Brands based on my experience.

I got the 5-Stage Refiner with KDF-55. Whole process was great. Install went perfectly. I don't…read morethink anyone else has 16% resin, so I appreciate that it's offered. Works fine, does what a water softener is supposed to do. I like that it uses a Clack control valve - they're simple with few moving parts - and last a long time. If you're in analysis paralysis with all the different choices - save yourself the effort and get a unit with this valve.

My husband and I were looking for a water softener and contacted a few other companies. Jason was…read moreby far the most knowledgeable out of all of them. He was very direct with his information and didn't try to upsell us like some of the other companies. His prices are also extremely competitive. We were able to get the 5 stage refiner and reverse osmosis for less than half the price of what we were quoted else where. Scheduling and install were also quick and painless. From start to finish, everything was very easy and considering how affordable it all was, we wish we pulled the trigger immediately after we bought our house.

Have been going there for 16 years and have always had great service and their alkaline water is…read morethe best!

I've gotten my water here for 10 years and have always had fast and friendly service . Thank you…read morefor a decade of good water .

If you're coming here exclusively for alkaline water, know that there's very limited scientific…read moreevidence that it does anything at all but hey, you do you. The fact that this place sells water and made-to-order sushi out of a convenience store-style location is bonkers but somehow it works. The service here is super sweet and they have carts available to load/unload your bottles. However, it's odd that the sushi menu doesn't have prices listed so your total will probably be a bargain but the exact amount will be a bit of a surprise. As for the sushi itself. If you're cool with cooked rolls, this place might really do it for you. I got a 'marine set' and an 'ultimate set' - one with a variety of cooked maki style rolls, the other with tuna and eel nigiri. One was edible, the other was questionable. I should have heeded my instincts against ordering the nigiri as they don't get enough foot traffic to warrant having fresh fish available- the tuna seemed frozen and hacked up. California rolls in the other set were decent and well-portioned.

Fuck this place!!!! 0 stars but it won't let me…read more We had a terrible experience at this store! We visited last week to buy snacks and picked up some Korean fruit milks. My daughter noticed they had expired in March 2023 after she drank one and had to throw it away. When we tried to return the remaining three, the lady only refunded us for the ones we brought back, not the full amount for all four. Despite our efforts to get a full refund, the lady argued with us. We initially wanted to exchange the drinks, but the store knew the other fruit milks were also expired. Never ever going back here again. Looks like they've also been on dirty dining. Yuck!