I had the same experience many others have had over the years, which is to say that I dropped my…read moreitems off for a week just to find out that the woman hadn't even started working on my order when I came to pick them up. I was given two timeframes to come back and get them. The funniest thing is that on our second agreed upon find, she had me wait in the office while she worked on other orders that weren't even mine. As a matter of fact, she didn't even start working on my pants until 15 minutes after I showed up. What was the point of leaving my stuff for a week? What was the point of taking down my phone number if you never called to provide any updates? Zero stars if I could but I can't. - signed, someone bummed they wasted $30 here.

If you're looking for a wonderful tailor-look no further than Magic Alterations! Lilly and her team…read moredid an amazing job on an outdoor jacket/windbreaker that needed to be taken in. Attention to detail and ability to manage a somewhat complex adjustment was excellent. The team was super kind and the rates are reasonable. I look forward to working with this store again the next time I need to alter my clothing.

Great to have an eco-cleaners in the neighborhood! Mary and Abraham were very accomodating and…read morehelpful!

This was my first time ever having something dry cleaned. I called and spoke with Jay about a…read moretuxedo jacket I needed dry cleaned. I let him know I had worn it for the first time on 5/26/25 for a wedding, about five hours straight. There was no damage or visible stains, but the inside of the jacket, specifically the armpit area, had a little deodorant/sweat odor from wearing it for hours. Jay reassured me they could take care of it. I had originally gone to another place first, I walked into SF Green Clean, which said they couldn't remove armpit sweat odor with dry cleaning. (To be fair, the woman I spoke with there was very sweet, so no complaints on her customer service.) That's how I ended up at Sonia's Dry Cleaners. Jay told me they'd be able to handle it, and if I wasn't satisfied after the first attempt, they'd clean it again at no extra charge. He mentioned if needed there were other chemicals they could use to get a smell out if needed/depending on the material of the jacket and that prices would vary if needed, but he looked at it and quoted me when I dropped it off for $25. I dropped it off on 5/28/25 with no rush order. When I picked it up on 6/9/25 and checked it, the odor was still present. I went back inside and spoke with Mary at the front--she was VERY kind. I pointed out the specific area I was hoping they could focus on, and she told me it would be ready by 6/12/25 and that they'd call or text me when it was done. On pickup day, I called ahead and spoke with Jay again. He was EXTREMELY kind and made it clear they truly wanted to earn my business. He even said they'd be willing to clean it a third or fourth time if necessary. That level of care and professionalism really stood out. I expected I might have to ask for a refund or run into a problem, but instead, the whole interaction was handled smoothly and respectfully. When I picked up the jacket, the smell in the armpit area was completely gone. It looked and smelled brand new, bagged and ready for the next event. It was in a clear bagged packaging and had a metal copper hanger (the copper hanger was encased in a wrapped paper like material but seeing the metal iron worried me because I've had old copper hangers rust/leave the copper residue on materials, thankfully this one didn't, but I also assume since it's wrapped that it's not meant to be hanging on it long term, but just an observation for someone who might worry like I do) I was originally leaning toward a 3-star rating because I had to return for a second cleaning and didn't receive the call/text updates I was told to expect (Mary did mention their system may have been down). But their exceptional customer service, especially the way Jay and Mary handled everything completely won me over. That extra effort earned the business 4 stars. (The dock was having to come back in due to it looking/smelling the same which was mentioned my main concern, and them not contacting me when they said it'd be ready both times) I don't know the price of more dry cleaning items but thankfully I don't do dry cleaning so often. I'll definitely be back and will update my review after my next visit. Thank you!

This location is closed…read more She has moved to: 2888 Geary Blvd "The Tailor" . Her pricing remains amazing. Her work great. Bring cash, and come drop off your stuff. Had my butt rip a pair of pants down the backside, and jeans that had a broken pocket. Way under $20 fixed for both. Saves room in the landfil, and I don't have to buy new pants, and she has a little bit of work.

Mrs. Young is a treasure. She's done alterations for my entire family, ranging from hemming pants…read moreon one daughter's nursing uniform to repairing a rip in my husband's leather jacket, and adjusting my other daughter's qipao. She really knows how to take care of clothes. She covered all the buttons on my St John dresses to prevent any damage during cleaning. She's a lovely lady who always has a kind smile for her customers.

Tina is great. She is kind, professional, knowledgeable and did an excellent job. Turnaround time…read morewas prompt. Thank you.

I've been searching for a reliable tailor in the San Francisco area, and Tina's Alterations was…read moreexactly what I was looking for. I had four dresses that needed alterations for several upcoming weddings and initially sent Tina photos of all of them. Rather than accepting every project, she carefully evaluated each dress and agreed to work on only two. She explained that while the other two dresses could technically be altered, the fabric and fit would make it difficult to achieve a result that met her quality standards. I greatly appreciated her honesty and professionalism. Many businesses would have accepted all four dresses, but Tina was focused on delivering work she could confidently stand behind. Her transparency and commitment to quality immediately gave me confidence in her expertise. During my first visit to Tina, I brought both my dresses to try on to assess the alterations that I needed done (mostly hemming). She provided a quote at that time, and stated that payment could be made at pick-up. I found her pricing to be very reasonable given the complexity of the dresses (material and multiple layers). The two dresses she altered turned out beautifully. The craftsmanship was excellent, and the fit was exactly what I wanted. The turnaround time was about two weeks from drop-off to pickup, which I found very reasonable (especially since I had told Tina there was no rush). She clearly takes pride in her work and pays close attention to the details that make a difference. One thing to note is that English is her second language and Mandarin is her first, so there can be a bit of a language barrier. If you speak Mandarin, communication will likely be even smoother. That said, I found Tina to be thoughtful, professional, and genuinely committed to achieving the best possible result for her clients. I would definitely return for future alterations and would highly recommend Tina's Alterations to anyone looking for quality workmanship and honest, trustworthy service.

I felt it was time to update my review of Sandra even though it doesn't look like she is missing…read moreany 5-star reviews! I first met Sandra about two years ago when I needed a rushed alteration on a complicated designer dress. She was incredibly meticulous and made it fit me perfectly. Since then, she's done many alterations for me and created several custom pieces for my wedding and bridal events. She made my bridal reception dress inspired by Vivienne Westwood, altered my actual Westwood ceremony dress, and designed my fully custom rehearsal look, along with two sexy black dresses, one for my bachelorette and one for New Year's Eve. She just gets it. Everything fits beautifully, feels considered, and is executed at a really high level. Sandra is skilled, attentive, and genuinely enjoyable to work with. You can bring her your vision and she will be honest and realistic while still making something amazing come to life. Couldn't recommend her more.

I can't say enough about how awesome it was to work with Sandra! She is an absolute…read moreprofessional...knows what will and won't work with different fabrics and body types, was collaborative while being clear in her expert recommendations. Her space is warm and welcoming... it was great have my maid of honor join me in fittings. Thankful to have met Sandra and grateful, Sandra for your kindness and care, helping me feel confident on my wedding day. Thank you!

Lily's has been my go to cleaners for over 3 years now, Lilly and her husband are very sweet, will…read moredeliver laundry and dry cleaning at no charge and have helped me out of a few pickles! Highly recommend

I've been coming here for dry cleaning for 3years? I love this place so much that I still bring my…read morealterations here..even though I now live 8 hrs away. So sad that I have to find a new dry cleaner next to my new home :(

Laurie was quick and efficient and was able to get my entire bag full of pants tailored in a week!read more

Laurie provided great service altering my suit…read more She shortened the sleeves and hemmed the pants. Very professional look! It only took a few days to be done. I'll definitely return for my alteration needs :)

I have been here a few times now and so far every visit has been an awesome one. I've done both dry…read morecleaning and repairs here and everything comes back clean and well taken care of. For example, I basically live in my Vuori Sunday Performance Joggers, and since they're made from a soft and stretchy material, I wasn't sure if they could be fixed or patched up properly. But they handled it no problem and had them looking right again! Awesome people work here and the service is consistently solid. I am super happy with how kind and professional they are. Prices feel very fair, the turnaround is quick, and they always stick to their timelines that they give you. The shop itself is very clean and well kept, and you can tell they take pride in their work. I also like that each time my order is ready, I get a text notification so I don't have to guess or follow up. For now on, this place is my go-to for dry cleaning and alterations!

Excellent service. Expert alterations on designer items including leather and cashmere.read more

Mulberrys is amazing! I have used their services extensively for cleaning clothing, fabrics,…read morepillowcases, tailoring clothing (vintage and designer) - everything has been perfect! They are so easy to work with, return items on time or earlier plus have a convenient parking spot for drop off and pick up. Sarah at the Stanyan location is a dream to work with too - always cheerful and so helpful. It took me years to finally find my ideal dry cleaning spot and Mulberrys is it!

I had several suits I needed pressed and cleaned for a wedding and they came out perfect!…read more Highly recommended!

I have not dropping my pants off for hemming yet, but I greatly appreciate their communications…read morewith me on pricing and lead times.

I have come here for some repairs of my blue jeans. I've brought them 9 pairs of jean, and had them…read moreuse two of them to repair the other 7. They repaired all 7, patching them up. The end product was perfect. They don't look new and can be seen as repaired, but that was exactly what was wanted. I would highly recommend this place for repairing or alterations.