I saw Dr. Kurlan and was extremely impressed with her attention to detail and her professional…read moredemeanor. She was on time, courteous, and thorough. I'm very glad to have such a competent dermatologist in the Temecula area. Thank you!

$250 just for the doctor to tell me to use birth control. The appointment felt rushed, and I left…read morefeeling like I didn't matter. I honestly don't recommend this place--it seemed like the doctor didn't care about her patients.

My first appointment was cancelled last-minute by them, 3 hours prior, as they called and said "The…read moreDr reviewed the notes/reason for scheduling and he will not remove a cyst". When I scheduled, I specifically said I'd like to be seen about a cyst I'd like removed, and they confirmed they could see about doing that. I arranged my entire day to take time away from work, and get childcare for this appointment, only for them to call me to cancel 3 hours prior. It would have been much more considerate for the staff who scheduled me to confirm ahead of time, with the Dr, that what I'd like done could actually be considered to be done, or for the Dr to review notes PRIOR to the day of the appointment.

LOVE Dr. Ross, my family and myself have been going to him for several years. Super nice, a good…read morelistener, always helpful with a variety of solutions. Highly recommend!

Although I did not use this office for services, I did contact them for a consultation for their…read moreunique treatment using IG-SRT for BCC. The ONLY reason I did not go there is because of the inconvenience of being so far away for the many trips necessary to complete it. My review is for the staff that spent so much time and the information they shared to help me make a well informed decision. Laura at the front desk, Michelle who administers the treatment, and Giselle the coordinator went well beyond the call of duty to make sure I knew everything about what I was researching. I really wish they were closer. Thank you!

I made an appointment online. When I showed up, they didn't have the appointment in their system,…read moreand told me that I couldn't make an appointment without a referral from my Dr.

It takes a lot for me to leave a negative review. I'm usually one that tries my best to find…read morepositive in everything, despite the interactions. I do believe this needs to be shared with Pacific Dermatology back office functions. Firstly, i must say-- interactions with the front end staff including scheduler Elizabeth (on the phone she was lovely and explained everything precisely) and check-in personnel, Brandy, were absolutely wonderful. Very friendly, helpful and professional. I'm grateful for them! The office was also very clean. Unfortunately, the gut feeling I had about the few back office staff I encountered including Dr. K was reality and quite the opposite of the front office staff. I waited for 40 minutes or so to be seen-- I don't mind waiting especially when believing you're in good hands. I don't expect perfection, I do expect standards of medical care and practice. I can't recall the gentlemen's name(MA) that brought me back, he was topically friendly. I went to sit on the exam chair and I was surprised he said, "oh no not there. Please have a seat in the smaller chairs." I have fibromyalgia and other chronic medical issues and was in a lot of pain. But I listened and sat in the plastic chair which is fine. He proceeded to remove the paper I briefly sat on from the exam table. Not sure if he was annoyed, but his body language conveyed it. He was quickly in and out with what seemed to be really rushed usual instructions. I thought maybe he was in a rush or just moved more swiftly. Told myself not to assume. Next, the doctor comes in with a female MA who were both seemingly friendly also. Speaking really quickly and quite rushed, Dr. K gives her MA a look and then looks at me. Kind of awkward but I thought "she needs her chair to be comfortable and there is absolutely no harm in that." Dr K explained she usually asks for her chair and that's why she looked at her MA which made sense. In the very short time the MA went to get her chair, Dr. K asked me a few brief questions to gather chief complaints. The MA walks back in the room with her chair and Dr K says, "oh we are already done, don't even need the chair." I felt really confused and frustrated. I briefly told her my concerns, yet it was as if she was in such a rush to get through our time to get on to the next. I totally get she's running a clinical practice and has to be efficient, but there was hardly room for me to speak. She had asked me to de-robe (shirt only) right there in the chair and I felt very uncomfortable. I asked, "right here? In this chair?" She said, "yes." Didn't offer a gown or to sit on the exam table. Or anything. I felt Bert uncomfortable and as if I had little say as she was just trying to 'check the boxes' and move on to the next person. Dr K rushed through giving an injection and other medications that I barely had a moment to process all that she was saying. I realize I could have asked her to slow down or fully exam the areas of concern (she didn't even feel the lump I was talking about just went off of my report), but I was in shock. I tried to explain some of the issues I'm having with moles on my face and she quickly shut it down and said "no we won't touch those." I asked about the lump under my armpit and she asked if it was this or that...how do I know? I'm not a doctor. That's why I came to seek her expertise. I hoped for at least a full exam. My referral was for skin check/full exam and a few other areas of concern. The female MA gave a print out of after care instructions for the frozen skin. She at least took the time to review it. I'm grateful for that. I left confused, in shock, and asking myself "what just happened there?" I was in and out of the exam room within about 5 minutes or so. I left with many more questions and several more prescriptions which is what it seemed her answer to everything was. The front desk staff was very kind on the way out. Quite a bummer for the wait and also the hope for good care--as I was referred. I am now having to seek out another dermatologist because the lump has grown larger after the injection, the mole she froze looks awful, and I have other areas of concern couldn't address because it was so rushed. I'm sad thinking of other patients who may experience similar things. Truly a bummer and poor standard of care.

The NP is great! Never saw a Dr. which is weird. The appointment scheduling is a nightmare. Takes 3…read moremonths to get in.

I've been coming to this practice for over 20 years. I began here when Dr. Wolf had the initial…read morepractice on Ynez Rd. Yasmin is awesome. She takes great care, making sure that her exams are detailed and thorough. She caught skin cancer on my husband and is keeping him healthy. I appreciate this practice. They also had another office in the valley located in Murrieta.

This is my second time coming and every time it's been exceptional service from the front office to…read moreBeatrice she's amazing! Dr Yasmin is knowledgeable and takes time to explain everything! I definitely will continue coming here and recommending them to anyone looking for a Dermatologist! Thank you ladies for everything!

I did a laser treatment for my keloid. Everything was wonderful the staff are very welcoming and…read morekind. I will definitely be back again for future treatments. I am so very grateful to have found this place!

Leah is amazing! So helpful in describing options and treatments. And she has an amazingly gentle…read moretouch.

Dr Roberts and the staff were wonderful! Very professional,…read morepatient and caring. Thank you!

I had been completely disregarded by THREE different doctors before I found this place to treat a…read moreconcerning bump on my leg. I came here and it took only two minutes for the PA to look at my bump, tell me what he thinks it is, and decide to do a biopsy the same day. Everything went quickly and smoothly during the biopsy and receptionists were great and accommodating with appointment times. Thank you Skin and Cancer Institute!

Amanda did my HydraFacial and she did a really great job. She was gentle, professional, and made me…read morefeel comfortable the whole time. My skin felt very clean, fresh, and glowing after the treatment. I'm really happy with the results and would definitely recommend her.

Unfortunately, my experience with LaserAway has been extremely disappointing due to a complete lack…read moreof customer service, constant miscommunication, and unprofessional behavior from some of the staff. The attitude of certain employees is unbelievable--I'm genuinely surprised this is considered acceptable in a medical/aesthetic setting. Pricing was misquoted multiple times, and I was given different numbers and explanations depending on who I spoke with. On top of that, I received calls and texts from several different phone numbers, with no clarity on who anyone actually was or who I was supposed to contact for accurate answers. It created total confusion and zero accountability. The only positive experiences I had were with Sierra at the front desk and the medical provider who performed my service. They were kind, professional, and the only bright spots in this entire situation. I was promised a refund of $340.00 due to the many issues I encountered, yet that refund has still not been processed so I claimed fraud on my card due the fact that I cannot get a reply from anyone to update me on the refund status. Thankfully my bank is incredible and will do the fighting for me. At this point, I honestly wish they would just refund my entire service ($540.00) and be done with it. What started as a bad experience has only continued to get worse. I originally planned on being a loyal, long-term client, but after this experience, I will be taking my business elsewhere. This has been a horrible experience from start to finish, and I would strongly caution anyone considering LaserAway to think twice, especially if clear communication, accurate pricing, and customer service matter to you.