I called to make an appointment with Soonie for a cut and blowout. Grace, the manager, made the…read moreappointment and informed me that all women's cuts come with a blowout so in the future I could simply request a women's cut. This information was confirmed when I called to reschedule I mentioned I wanted to reschedule my cut and blowout and Grace repeated that a blowout automatically comes with a women's cut. On the day of my appointment I arrived 20 minutes early but Soonie was 20 minutes late. While I waited I saw women leaving the salon with sleek, straight hair and I was excited to begin my appointment. When my appointment started I explained to Soonie how I wanted my hair cut and then asked for her input. I always do this because I value a professional's perspective and even when I don't ask stylists typically offer guidance. When I told her she was the professional and asked for her opinion she replied that I'd had enough haircuts to know what I wanted so she had nothing to add. When she began cutting my hair I told her I wanted a center part. My part was crooked from the wash and my hair hadn't been brushed afterward. She said it didn't matter and left it crooked while cutting. Stylists always ask where I part my hair and use a comb to part it properly but she did not. When she finished the cut she took out a diffuser and began diffusing my curls. I told her I wanted a blowout. She insisted I keep my hair curly and I explained that I specifically booked a blowout with my cut. She then put me under a dryer and told me my hair needed to be 80% dry before a blowout. I told her I wanted sleek, straight hair and she said it would be. After about five minutes she came back and proceeded to fully air dry my curls with a blow dryer before attempting the blowout. She never used a round brush she simply pulled my hair taut. I could see the frizz immediately and she could tell I was upset. At one point she told me she "could feel me sweating." She didn't section my hair and it was going in every direction. I tried helping by holding sections but she said it was okay even though it clearly wasn't. She continued making a bigger mess of my hair as she "worked." I watched women with beautiful, sleek hair walk past me in the mirror while my hair looked like a tangled messy bird's nest. My hair came out frizzy with waves and dents so she took out a flat iron and began flat ironing the frizzy hair and causing constant snagging. I've never had a stylist flat iron my hair after a blowout and I was surprised again. Her unrelenting conversation was about how I must be very good at blowing out my own hair, how I needed a trim every month and a half and then she drifted into awkward stories about when she first started working. All the while my hair looked nothing like a professional blowout certainly nothing like Cristophe of Beverly Hills. It felt more like a child playing hairdressing. I was stunned when she said she was done. I told her I would need to go over my hair at home because this was not how my hair should look. She simply said, "Okay, good." I was shocked she was comfortable letting me leave like that. This wasn't my first haircut or my first blowout. I know how a proper result should look. I even watched her give the woman before me a blowout and she took her time with a round brush and used pins. It says a lot when someone can only blow out straight hair. For Cristophe's reputation this was unacceptable. For someone advertised as a "master stylist," Soonie's work was atrocious. Her work looked like that of a beginner and I felt like she was practicing on me. I was deeply disappointed by her unprofessionalism and her bizarre uncomfortable conversations. She said she likes cutting but doesn't like blow drying. I wish that if she at least liked cutting she would've done an exceptional job there but the cut itself is ridiculously basic and she missed a section leaving the front uneven on one side. I go several months between cuts but not with this one. I need another cut immediately. I'm used to leaving salons with glamorous, bouncy, flowing hair that turns heads. Instead my cut with Soonie is heavy, has no movement and looks like a wig. She knew this would happen and should have said something when I asked for her input and even if I hadn't asked a professional should offer guidance. I cannot believe I specifically asked for her opinion and she refused. When I went to pay I was charged $200. I was stunned she had the audacity to send me out with frizzy, dented hair and waves at the roots and still charge me $200. I told the person at the front desk that I was very upset and she agreed my hair was messy and unkempt. She gave me the names of three other stylists who she said were good at blowouts and added that they were master stylists. I told her that according to the website so is Soonie.

All is great at this place except the music. It is too loud, too unappealing and does not allow…read morepatrons relax and enjoy softer music moments. I feel I am in a discotheque

Hands down my favorite hair salon. My sister and I have been going for years- they have a clean,…read moreelegant vibe with very down to earth and friendly stylists. Bianca is the best hair stylist in the world! She always tames my mane exactly the way I want! Highly recommend her in particular & this salon overall :)

My son had to get a haircut and wanted to try something different…read more As my wife and my 3 girls go to Umberto, we decided to go there. It was a very well appointed, bright and clean location. As we had made an appointment, they were already expecting us. My son got his hair shampooed and got ready for his haircut. Jin came and got us, and he was the perfect person to cut my sons hair, as he understood Asian hair and knew how to cut it properly. As my son was going for something different than what he had normally been getting, we were a bit apprehensive, but Jin put our fears to rest when we saw the hairstyle coming through. After the cut, Jin even taught my 10 yr old son how to prepare his hair. Totally cool. Great experience!!!

Top quality hair services! I have had extensive dealings with this salon and I would recommend them…read moreto the waviest of clientele. My hair is always on point when I use their services. Thank you JM

Joseph Martin is the only salon I've found in LA that consistently delivers great service…read more Best color: Julie Concoran Julie is the blonde expert. She delivers perfect highlights as well as blowouts. I've watched Julie deliver great results to not only me but my friends. Flawless color. Every time.

Nicolas is more than amazing very precise next time…read morenanoplasty and I love it Definitely will come again

Fantastic experience from start to finish, lovely setting and very professional, excellent shampoo,…read moreand amazing blow dry. Ron is the consummate professional, excellent shampoo and superior blow dry and style. Plus the icing on the cake. There is a really cute dog.!

Robert is AMAZING! I had such a great experience at this salon. From the moment I walked in, the…read moreatmosphere was welcoming. Robert really listened to what I wanted. The attention to detail was amazing everything from the cut, dye, wash, and styling felt very intentional and high quality. It turned out even better than I imagined. I'll definitely be coming back and would highly recommend this salon.

Got my hair done by Lorena. She took the time to have a detailed consultation with me before…read moregetting started. She asked about the results I was looking for and was able to give me suggestions. I was more than happy with the results. She was able to highlight my hair in a way that frames my face and adds warmth. I may still have RBF but this hair color and style softened me up a little ;) The place was easy to find and there was plenty of metered street parking. The ambiance is pleasant and it is very clean.

I got the Formosi package. Kelsea gave me a nice blow out and conditioning treatment and she was…read moresweet, looked silly and smooth. Thumbs up. Naomi gave me the best hair cut and blow out of my life... I swear I didn't have to wash my hair for 5 days. It was unbelievable. That's really all I have to say! Going to make another appointment with her this week! Xoxo

I have been going to Jim Wayne for close to 35 years and would not go to anyone else, He does a…read moreperfect haircut.

I love his style and fabulous hats; during the 90's bought many! If the fabulous 'Jose Eber' were…read morehere- nearby in the Atlanta Metro I'd visit and buy more!

It's been 2 months and 8 washes later and the color is still as amazing as when I walked out of the…read moresalon. Thank you Anjela Kasper-Nova! You're the best.

I got my eyebrows done for the first time here and just wanted tinting but they ignored what I said…read moreor couldn't understand me and shaved and plucked them, they look good but she ignored me multiple times not to use the razer on them. Otherwise everyone was super nice. I have never been not asked what I want before and ignored and it was super upsetting.

Visited this salon for the first time because it's close to my home. Ms. Khatoon cut my hair…read moreherself. She spoke about how many years she's been cutting hair and how she will give me a great haircut. She used full scissors and cut my hair at an angel and cut it way way shorter than than I wanted. In fact she didn't listen to my request to preserve the length and continued to cut fast and sheered my hair with full scissors which left a bad mark in my hair. My hair looks awful and I am so sad that it will take a long time for it to grow as my hair grows slowly. I don't recommend this place. Also, she hardly dried my hair and I didn't walk out the salon feeling pampered and pretty. Waste of 50 dollars.