Our impressions: Exceptional services, friendly salesmen and sales ladies. Offering competitive prices, good quality diamonds and other jewelry! Good luck to Valliani Jewelers @ Sunvalley Mall Concord Customer Billy and Mimi read more

I've had such a great experience shopping here for both jewelry and watches. Everything they carry is absolutely stunning, and you can really tell they focus on quality and timeless pieces. Whether you're looking for something classic or a bit more unique, they have a beautiful selection to choose from. What really stood out to me was the level of customer service, everyone is so knowledgeable, patient, and genuinely helpful without being pushy. They make the whole experience feel elevated and enjoyable. I'll definitely be coming back for future purchases and highly recommend checking them out! read more

We initially came into the store to get my wedding rings cleaned and hubby was looking to trade in his earrings. Let's just say we walked out with a great deal with hubby's earrings AND an upgraded wedding set for me. Susan, Sameer, and Janette always takes care of us and gives us the best deals. We couldn't pass up the deal they gave us. Their customer service is top tier! read more

Julia, Arturo and the crew are very nice and efficient. Turn around time to repair my ring was same day (which doesn't happen all the time). Very grateful for the info and happy with my repair. Salamat! read more

Julia, Sameer, and Susan were absolutely amazing and helped us so much with such a great deal!! Thank u!! Their customer service was amazing :). I would definitely go here if you need any jewelry! read more

Cuando entre ala Joyería Julia y Jameer me recibieron con una sonrisa me mostraron lo que estaba buscando tomandose todo el tiempo para contestar mis dudas y mostrarme sin compromiso su amabilidad es inigualable al final compre algo para mi esposa. Se ofrecieron a limpiar un lar de anillos que tenia los precios son muy razonables recomendada tienen un Nuevo Cliente read more

From the moment we walked into Vallaini Jewelers at Sunvalley Mall, we felt welcomed and well taken care of. The entire team was friendly, patient, and very knowledgeable about diamonds. Susan, Janette, Sameer, and Julia went above and beyond to make sure we were comfortable and confident with our choice. We left with a beautiful diamond ring and a truly memorable experience. Highly recommended! read more

Julia, Susan, and Sameer are great! They always have great recommendations for special gifts. The store offers financing and are able to work out great deals for you. read more

The staff here is extremely friendly especially the manager Julia. I lost a Dimond on my ring and also need to resize it. Went in inquire and was very happy with the service and outcome! Highly recommended! read more

What can I say about Sameer, Jeanette, Susan and Rose?? Dynamic!! Hubby and I went in for our quarterly jewelry cleaning and walked out with upgraded wedding set!! Hands down this is THE best jewelry store in Concord. The dynamic foursome made sure our needs were met regarding what we were looking for and what we wanted. I encourage everyone to go see them if you are looking for that special piece!! You will not be disappointed!! There's always a sale, reasonable payments and you get damn good service. Friendly, courteous, good nature!! read more

Susan, Sameer, Janette and Mama Julia were absolutely amazing when we came in. My husband and I came in to look for a wedding band. Right when we walked it the staff remembered my husband from the previous day as he came in to get a chain. He told the staff he'll be back to get my wedding band and we sure did come back and they remembered him and my two kids who came with him. They remembered my kids just got their flu shots and asked how things were after. The fact they remembered this just shows how they care for their customers and understand the value of family. Right when I walked in they knew what type of band I would want and matched it beautifully with my engagement ring. The staff knows their stuff and most importantly we're just so kind, attentive, and definitely give off a family vibe. We can't wait to pick up the band when it's ready! read more

Ate Susan is the best! It's almost been a year since I bought my engagement ring here! My fiancé fell in love with the diamond Ate Susan helped me pick out, it was perfect. Since then, every couple months or so we come back to get all our jewelry cleaned and they always take care of us. Highly recommend coming here, it feels so easy and never any pressure to buy! But I always do lol read more

We have purchased from Valliani a number of years now and have always enjoyed it. We returned recently to have a few items cleaned and checked and, with the intention to make another special purchase. The whole team is fantastic! Susan never forgets a face and Sameer and Janette are always friendly and happy to be around. Sameer is a lucky guy, I'd love to work with them all. Special shout out to "Mama Julie" for her loving care for her customers and joyful demeanor. She makes the whole experience a pleasure. Stop in to say hi and look around a bit; you won't regret it. read more

Excallent service. Beaitoful high quality jewelray. My husband and I have been faithful customers for years. We purchased our wedding rings, upgrades, and other fine pieces from Valliani. Today we went into te store for our routine diamond inspections and we left out with beautiful additions to our diamond family! Ms. Julie and Ms. Humaira were amazing! Not only did the help us nu educating us on proper care and cleaning. They made us feel like family. I highly recommend this store for jewelry purchases. read more

Very happy with the service provided by Julia,sameer,Susan,Emily. Highly recommend for any jewelry purchases read more

Several months ago, I was looking for a diamond heart necklace to give as a gift. Susan helped me select one and the purchase process was fast and easy. I was pleased with the pricing too. Fast forward to today... I went in looking for a simple, channel set diamond ring. Something that I wanted as a treat for myself. Susan stepped up again and assisted me. My fingers are small so they did the resizing right then and there. I was very pleased with the results. My new ring looks great! Everyone in Valliani is pleasant and helpful. They acknowledge you as soon as you walk in. The whole process is smooth and affordable. Two separate purchases that I'm very happy with. I recommend that you stop by and let them help you with your next jewelry purchase. There's lots to choose from! read more

Valliani Jewelers - A nice little gift from me to ME! - Jewelry Near Me - Concord, California

Walked in and found the exact watch I was looking for. Susan and Janette were so helpful and courteous throughout the purchase process. They are an authorized Longines dealer so you will get your warranty. Mine didn't activate right away, but Samir was able to contact Longines to fix it on the backend. Very helpful and welcoming staff with a good looking selection. Highly recommended read more

If you want to make sure you are satisfied with your purchase, I 100% recommend Valliani Jewelers, they make you feel right at home and they treat you with all the kindness of the world. The team makes sure to help you out with what you are looking for and besides the great customer service they provide, there are so many options to choose from! I will definitely be coming back to their store in the future! read more

Great costumer service always come here to get my jewelry been purchasing from them Since 2018 and really great quality read more

They were so accommodating and have a gorgeous selection. Humaira was lovely and showed me exactly what i was looking for super quickly and patiently. read more

Valliani Jewelers - 14k gold necklace with gold virgin Mary pendant - Jewelry Near Me - Concord, California

Really recommend this place! Humaira helped me out and she was great. Helped me find the perfect gift for my goddaughter! At a great price! Come see her read more

We were looking for engagement rings, it was a wonderful experience all around! The staff were enthusiastic, friendly, informative,helpful, and made the experience shopping in the store an enjoyable one, Thank You so much, we will be back! read more

I bought two rings from them and give them a good reviews that is what they asked me to do. They told me any time you want to you can change it I went back months later they didn't change it . They are like a thieves don't go there. The owner is rude and doesn't know how to do the business. read more

Humaira the manager was very helpful. She showed me this beautiful lab grown diamond and and gave me an excellent deal.Such a pleasure shopping experience . read more

I have been wanting to buy myself an anklet for the longest but never found one I liked. Today I came into this Jewelry store and found just the one I've been wanting. Humaira was very helpful, patient and had great customer service, she was nice enough to give me a discount on top of a discount . I would ask for Humaira's help when coming into this store and I'll most definitely go to her when I come in for more jewelry. read more

Valliani Jewelers - Anklet - Jewelry Near Me - Concord, California

We had a great experience buying a Longines watch at this store. The manager and staff were warm, personable, and very helpful. Susan in particular, helped me in acquiring the specific model I was looking for. We were planning to go to several authorized dealers today but Susan provided such excellent customer service that we decided to buy the watch here. The store manager gave us a discount as well. read more

Valliani Jewelers - Longines Hydroconquest 39mm. - Jewelry Near Me - Concord, California

Went to get my girl a real nice ring yesterday, not only did I get a huge discount the whole staff was very helpful. Knowledgeable is an understatement. I don't think I'd shop any other place to get good service. Absolutely A+ service. read more

Valliani Jewelers - Very nice - Jewelry Near Me - Concord, California

My boyfriend and i walked in to Valliani Jewelers looking for a promise ring, just browsing the different jewelry stores in the mall. The staff who was working Susan, Sameer, Julia and Shazia greeted us as soon as we walked in the door and were so helpful with finding the perfect promise ring and didn't pressure us in to anything like other stores did. I will definitely be returning for future jewelry purchases. read more

I don't normally write reviews for any business, but this location definitely deserves a review, my husband recently got a piece for me, everyone was extremely nice and helpful,(Julia M, Sameer, Susan and Janet), they definitely take the time to make sure that you're happy with the purchase, I had some adjustments done to my bracelet because it was a little bit too big for me, they suggested to make earrings with the extra pieces, the jeweler Arturo did an amazing job, I'm definitely looking forward to come back for another piece in the future. read more

Great customer service! Thank you Sam and Susan for helping me find my Husbands wedding ring

Very nice service im happy to recommended them Store Manager gave me a best price! Go and meet than you will see lots of gold &diamond

Excellent Customer Service and Experience! Humaira greeted me as I entered the store. I came in originally to window shop and possibly buy a new watch for myself to commemorate my milestone birthday. Who gave me a good price on the watch and then as I was looking around, I started looking for other items. Mama Julia was also very helpful and fun. She is the energy of the store and provided great financing options. The gentleman, Samer, was also very helpful with the repair of my wedding ring. I had a full circle experience and each person played their part. I even treated myself to some other goodies. I have no regrets as I deserve everything that I bought. It was the experience that I stayed and provided more business. I did not feel as if I was being pressured to buy anything. I felt like a valued customer and that we had been doing business together for years. They earned my business and even more to come in the future. Thank you Valliani Jewelers! read more

Walked in looking for a gift for someone. Humaira was very helpful and quick to assist with my purchase. The whole staff greeted me very nicely. Highly recommend stopping by here for a comfortable and nice experience when jewelry shopping. read more

got a great pair of earring jackets for my wedding anniversary today. Selection was good, and the staff was very helpful in finding mine.

Wonderful people I got a good price on my bracelet i recommend every one to come here! The workers a nice and they make you comfortable of what you are buying so glad i came in to this store! read more

It is our first time inside the jewelry store. We were greeted with the assistant manager Humaira who was very pleasant and friendly. She helped us pick out the most beautiful engagement ring. Sam is the store manager and he was very kind and helped us with financing a piece of jewelry that will last us a life time. We are very pleased and grateful for their help and this wonderful experience. read more

Great service!!! Looking forward to coming back again! Don't miss your opportunity!!!! I get help from Humaira!

Great service from the staff at Valliani Jewelers in Concord. Susan, Wilford and Janette.

I love the variety that Valliani Jewelers offers and the staff is v friendly and helpful. I did not feel pressured to buy anything when I went into the store. I have my eye on a few pieces and will make sure to check them out soon! read more

I was gonna place a review this afternoon... but while I was scrolling, I saw this review from a month ago!! I feel for this person because this is what exactly happened to me today.. Humaira and the manager did this to me too... I came to have my ring fixed because Humaira told me everything is covered on the warranty ..... Customers trust you.. I did and I thought you were really great at the time of purchase.. but wait until you come back for assistance and she will be just telling you that " what you bought was just a small ring and we have customers who bought ring with bigger diamonds " she and the manager also just blamed me that " missing stone on my ring is my fault" ... Well no one want a missing stone on their ring and that's why u trust the store, the sales person about the warranty they offer.... but this person and the manager I guess is just teaming up against customers JUST TO MAKE A SALE... I as a good and trusting customer hope that no other customer will experience this from this salesperson. If you plan to get jewelry pls get someone else from the store or maybe a different store.. Hope this won't happen to anyone else anymore.. I hope Villani can do something about this. Apparently this is a pattern.. Please dont blame customers who come for assistance.. please dont send them away and tell them the item they bought are not even that expensive.. Very bad customer service! read more

Valliani Jewelers - Jewelry Near Me - Concord, California