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    Highline Custom Jewelry

    4.2 (207 reviews)
    PriceyJewelry, Watches
    Closed 11:00 am - 7:00 pm

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    Lani R.

    I got my boyfriend an engagement ring here and Jay is ALWAYS my go to guy! Super friendly and I'm so happy with my purchase!

    Update as of Feb 2025, had to go pick up some new pieces.  Go check out Highline
    Terrill K.

    My go to spot to get iced out, Appreciate u Shawn and Karl. Location is still at Southland for now but will be moving soon to Walnut Creek

    Diamond Earrings
    Sabina L.

    Amazing selection.... Prepared to be blinded by the bling. Overwhelming pleasant and if you need a quick gift for yourself, this is the spot.

    Custom pendant

    I had a custom pendant made by this company and they delivered well beyond my expectations.

    Jesse R.

    If I could give this place zero stars I would. I bought a diamond Cuban bracelet 14k gold from here a few years ago (3 years.) I recently offloaded some jewelry and upon having the bracelet tested by a gold and diamond expert (not a mall store) we found that the "diamonds" used in the bracelet were not actually diamonds but moissanite gems. I get this is a mall store, and most of the clientele buy for the sake of "flexing" and don't normally invest in fine jewelry. But if you are someone looking for actual diamond and good gold, I recommend not buying here. Thankfully I was able to get the gold price and paid for the diamonds that were real so I can't complain on getting my money back. But I'd never purchase from this place again. Just a fair warning.

    Highly recommend for Jay , good service, noce person, Ill be back for my next bracelet

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    17 days ago

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    6 months ago

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    2 months ago

    Business owner information

    Photo of karl a.

    karl a.

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    15 days ago

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    3 months ago

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    karl a.

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    11 months ago

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    5 months ago

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    7 months ago

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    9 months ago

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    1 year ago

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    5 months ago

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    9 months ago

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    1 year ago

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    10 months ago

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    11 months ago

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    1 year ago

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    1 year ago

    Business owner information

    Photo of karl a.

    karl a.

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    2 years ago

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    karl a.

    Helpful 10
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    2 years ago

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    2 years ago

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    9 months ago

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    8 months ago

    Az had great service! Turn around time was quick as well. Got grillz, tooth scan was quick and easy.

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    9 months ago

    AZ provided Excellent service! Extremely attentive and respectful! The store is immaculate.

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    9 months ago

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    11 months ago

    AZ was amazing! He help me out and gave me no pressure. I will continue to come with him

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    11 months ago

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    11 months ago

    AZ did an awesome job working with me! He helped me find the piece I wanted and was willing to work on the price! Highly recommend

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    11 months ago

    AZ was great in helping me trade in for an upgrade in my budget , great appreciate his help 10/10

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    11 months ago

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    2 years ago

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    2 years ago

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    2 years ago

    Great customer service provided by Jay. Very knowledgeable and helpful to accommodate everyone's needs! Thank you Highline

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    2 years ago

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    2 years ago

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    5 years ago

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    Ask the Community - Highline Custom Jewelry

    Do u make grillz?

    I don't work there but I know for a fact that they do. And custom jewelry.

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    Review Highlights - Highline Custom Jewelry

    This review goes to Karl, He provided great customer service by helping me find the right chain for me.

    Mentioned in 21 reviews

    Read more highlights

    A & G Jewelers

    A & G Jewelers

    4.9
    (187 reviews)
    0.1 mi
    $$

    Amazing job, excellent service, and affordable prices. I am so satisfied with the work performed by…read morePaul. He was communicative, thorough, and efficient. I had a very valuable pearl necklace from my grandmother that was gifted to my mom, and the pearl strand broke. Paul examined the necklace and quickly assessed that it will need to be restrung and that the clasp is not damaged. After his assessment and me communicating how important it was to get it done the same-day due to another jeweler failing to compete the repair after two months of waiting, he shared that he can do it for us the same day and even waived the same-day fee due to the urgency of our request and the negative experience we had previously. I think his wife was at the cashier and she typed us a receipt. She was super sweet. I also liked that the front door is locked and you have to ring the doorbell to be buzzed in - made me feel safe to be inside. We left the jewelry shop and within an hour, Paul called to tell us it was ready. The pearl necklace looked brand new. Paul did an excellent job! We picked up the necklace, paid for it, and surprised our mom. Thank you for your kindness, generosity, and professional work!

    I am very pleased with the way A&G Jewelers repaired a special 14k diamond pinky ring for me for…read moreonly $45.00. Therefore, I will be back as this store is my new favorite jewelry store in Walnut Creek. We always had our favorite family jewelry store in Southern California and now that we are up north in Walnut Creek, we have our new family jewelry store, A&G !

    Photos
    A & G Jewelers
    A & G Jewelers
    Custom cut & inlay labradorite and jade ring

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    Custom cut & inlay labradorite and jade ring
    Brilliant Earth

    Brilliant Earth

    3.8
    (46 reviews)
    0.4 mi
    Walk-ins welcome
    Offers payment plans

    Did not have a good experience here! our first visit to BE with their showroom assistant was pretty…read morebleh. The associate honestly did not seem like she wanted to be there and we ended up leaving our appointment with no idea what we wanted to order. So, we went online to browse more options and curated a ring that felt right for us. When it was time for pickup on 5/15, we had a rough experience with Madlen. She was kind of all over the place and it made what was supposed to be a simple pick up into a long, frustrating experience. Madlen was so confused about our pick up even though I explained several times we had two separate orders, one that was ready for pick up and another that was still processing. Her focus was on the wrong order. Another visit: On Saturday 5/29, my partner and I dropped by the showroom to return one of the rings we purchased due to a quality issue, and again, Madlen was there and proceeded to help us with the return. She did not walk me through the return process. I asked for a receipt and she said the receipt will come via email. Upon checking my email receipt later, I realized it was just a drop off receipt, no indication of a return/refund processed. I needed to call their customer service team to get further instructions on the process. While we loved the rings we picked out, the service needs work. The quality wasn't there, and sadly, we're unlikely to be back at all. Really wished it was a better experience for my fiance and I.

    My boyfriend and I made an engagement ring appointment online a few weeks ago and came into the…read moreappointment last night. Lyss was our consultant and she was AMAZING. She made both of us feel so comfortable and really wanted to know what we liked. I was pretty anxious going into it but she made the experience so easy. She asked so many questions about what I'm looking for and what's most important to me. She also was genuinely interested in our relationship and who we are. I left toward the last 15 minutes of the appointment so Lyss could talk to my boyfriend about pricing and logistics and he said she was not pushy at all to sell. We were offered waters and chocolates, and each consultant in there was incredibly kind and welcoming. It was truly a great environment. All in all this was an amazing experience and we truly owe it to Lyss. Thank you so much!

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    Brilliant Earth
    Brilliant Earth
    Brilliant Earth

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    Highline Custom Jewelry - jewelry - Updated July 2026

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