I've been taking my cars to Hero for over 20 years! First…read moretime was my Saturn when it had a dirty fuel line. Then my Smogs and any service I needed. Today he changed my oil. His mechanic is so nice and super fast! He fixed and serviced our Toyota Sienna and my Honda Fit. Hero says "Always buy Toyotas and Hondas, they're great, reliable cars!" He's right! Hero reminds me of my grandfather who was a mechanic and a used car salesman in Bakersfield. While grandpa was alive, us kids always had a car to drive. Driving in Los Angeles can be scary at times and you have to have a reliable car! I'm so lucky to have found Hero. He's honest and always does a great job. Thank you Hero!

I have always gotten an honest and fair price on all my visits being for repair, check a car for…read morepurchase or advice on what to do with any of our cars. I highly recommend to visit and talk to Hero about any car trouble you may have.

This recommendation is way too late. Nothing but good to say! Where to start? My wife had a 1984…read moreJetta she would take to Mark for service. I with my 2005 Highlander was still taking it to the dealership and paying high prices. What do they say always listen to your wife. One of my first experiences was that the starter failed. My options were to call Mark or call the dealership. Mark said to have it towed in although he might not be able to get to it right away. That was fine with me. I think it was the next day I picked it up. So most recently, this car has always had problems with the oxygen sensors and lean sensor codes. I didn't pay attention to it until it was due for a smog registration. I took it to Mark. I knew it wasn't going to be an easy task. Two years before the dealership took two weeks and a couple thousand dollars to get the vehicle ready to pass the smog inspection. Mark spent a lot of time with my car. At the end, he got it smogged for me and only charged for 3 billable hours. That's just crazy nice! Shout out to Susan for managing the office. Not an easy job either! Go to European Motors. You won't be disappointed!

I own a 2014 Audi A6 TDI. Last Tuesday, my check engine light came on. I was able to pull the P…read morecodes myself, but most shops in my area don't deal with diesel vehicles--but Mark does. What I really appreciate about Mark is that he's straightforward. No BS. I'm the kind of person who usually prefers to get work done at dealerships, even knowing they'll overcharge me, just for the peace of mind. But Mark didn't do that. He charged me a price I wasn't expecting--in a good way--and I truly appreciated that from him and his team. Not only did they fix the issue, but like every great shop should, they also gave me a full diagnostic and broke down the wear and tear on the vehicle--what's next on the list to look out for. That's the type of service that builds trust. If you're reading this and you're driving down Glendale Boulevard, or you're anywhere near Echo Park or Silver Lake, go check out my guy Mark at European Motors. His father started the shop, and now he's running it--and doing a damn good job at that. One last thing: it took Mark and his team four days to complete the work, and they kept me updated the entire time. Quality takes time, and they delivered. Highly recommend.

I've been going to Kai since 2013 and he is the only mechanic I have ever used in LA. He was…read morerecommended by my cousin when I first moved here and she had been using him for 10 years before that. He is funny and kind and caring and a damn good mechanic. Very fair and I feel like he treats me like family and wouldn't rip me off or let me drive something unsafe. I love his boys who also work at the shop and they all take so much care in everything they do. Getting to visit them all is the upside of having car trouble. :)

0/5 for Song's if I could…read more Last year on July 5 I came into Song's because one of my blinkers was broken, and my AC was blasting hot air on the right side (proof of visit in my bank records below). Here's the thing: my sweet dad, a non-native English speaker, bought me new blinker lights as a really helpful gesture. I had brought in the parts, but the mechanic informed me they were headlights and couldn't be used. Totally fair, I should've taken a look beforehand. I asked if I could leave the headlights on the counter and just put them in my glove compartment on the way out. The mechanic said yes and I left. When I came back, the headlights were for some reason gone. The owner was really apologetic after we just could not find them, he apologized profusely and said that he'd fix my headlights for free if they should ever go out. I asked if we could get that in writing, the owner reassured me that he would most definitely remember and sent me on my way. I was okay with this because they are a small business and I didn't want to ruin their reputation in any way. A few weeks after I brought my car in, however, my AC problems that Song's claimed to fix came right back. I am busiest during the school year and the weather was about to become colder so I figured it wouldn't be a problem, I could wait til I had a break. I just called back today and tried explaining my situation to the owner, but he denies ever having lost the headlights and said that if the same problem with the AC came back shortly, then there must be another problem and it wasn't their fault. I was growing frustrated but wanted to keep things cordial as I sensed he was frustrated too. I wasn't super sure that I was communicating what was actually happening with him due to language barrier, so I asked for someone who is a native English speaker so we could communicate easier. I sometimes even have a language barrier with my parents so this isn't totally unreasonable. He said that there was no one else available to speak with me, and that he didn't lose the headlights, and that he did a good job on my car last summer. He didn't ask for the date of when I came in, he didn't ask for my name so records could be looked up, he didn't apologize, he told me he wouldn't work on my car. He started becoming super rude and told me that he was going to hang up on me. What the f-ck? $661 is sure a lot to pay for unfixed AC (essential to have running AC for LA summers), stolen/lost headlights (my dad and I would have just returned them), and a blinker. Don't come here, there are plenty of other places to trust. Addendum: I almost forgot about this, but when I was checking out July 2024, the owner made a rude unsolicited comment on how I have a "small Korean face and a big Mongolian body." it was honestly so rude and out of pocket that my friends and I joked about it for awhile, but this comment was extremely inappropriate in any and every capacity.

I really recommend this place! The owner Nick is sooo professional, as well as Ara an unbelievable…read moremechanic with sooo many skills, so quick! He knows what he is doing and can work on German or American cars. They are all very honest!!! They will accommodate.

The staff was friendly and the repair was done properly. The pricing was reasonable, and they took…read morethe time to explain the work that was needed. The only reason for 3 stars is that the service took a bit longer than expected, but overall it was a decent experience.

This review is looooong overdue, and during my most recent visit to The M Shop, I was reminded…read moreabout how wonderful their team has been over the past decade. I've been coming here for several years now and everyone, from the front desk to the mechanics in the back are top notch. Joe, Jake, Jon C., and Cassie always take care of me and my Bavarian Babies. Back when I had my 2006 BMW 330Ci (E46 ZHP), they kept it running strong with regular maintenance, as well as some of the costly repairs that come with owning a Bimmer. However, that's just the price you pay for driving one of these cars. And trust me, the dealership over in Glendale is definitely not more cost-effective on some of those bigger jobs. Plus, I don't feel like I'm being up-charged at every visit and made to think that I must fix something immediately, if it's not urgent. The M Shop services BMW cars and Mini Coopers (since they're manufactured by Bavarian Motor Works too). So if you are looking for a mechanic and one who can get your Bavarian Baby to purr like a tiger, then this is one of the most reputable places on LA's Eastside. *** SHOP HOURS *** They're closed on Sundays & Mondays. *** BMW FUN FACT *** "Bimmer" is a car, while "Beemer" or "Beamer" refers to motorcycles. Grammar geeks & gear heads, you're welcome ;) So if your car is overdue for an oil change, needs basic repairs, or if you're looking for a general inspection, you can trust the folks at The M Shop. I surely do!

Jon and the entire team here are very attentive and take great care of my car! Competitively priced…read moreand Very knowledgeable. Highly recommend them for any BMW service! Wouldn't trust my car with anyone else....

Abner was kind and accommodating. He kept his words and completed his work as promised. We have…read moreused him twice now because he looks sincere and true to his words. We also saved some money as he was fair in his labor cost. Try him!

Really great people here. Very responsive, well priced and genuinely helpful. I work on my car…read moremyself but will use this garage when a job is beyond of my abilities. From my experience here the guys will give you honest advice, do solid clean work and do not overcharge or try to upsell you. I really love that I've found a local mechanic that I can trust and will be back for any future work I need done.

I had a great experience with Hi-Tech Automotive. My car was giving me issues and they were able to…read morebring it back to life quickly without overcharging. The pricing was very fair for the quality of work they delivered. Koto, Art, and Hutch were all super helpful throughout the whole process. They kept everything straight forward, communicated well, and made the entire experience easy. Honestly, I think I found my new forever home for my car. Highly recommend them if you want honest work done right.

TRIED TO SCAM ME I…read morerecently purchased an R129 and brought it to High-Tech Automotive for a standard inspection. Only issue was a vibration at highway speeds. They presented me with an almost $4,000 estimate -- not including the required alignment that their recommended steering/suspension overhaul would have triggered -- and claimed several issues that simply weren't remotely real. One of their recommended repairs had already been completed recently. Another, which they described as "oil spewing everywhere," was later inspected by a second shop, who showed me in plain view that there was no leak, no seepage, and no mechanical issue whatsoever. To verify everything, I took the car to a trusted independent Mercedes specialist that my friend has used for years. The new assessment could not have been clearer: the repair list from High-Tech Automotive was unfounded, exaggerated, and appeared to be an attempt to take advantage of a customer they assumed wouldn't verify the work. Based on my experience, the estimate was misleading, inflated, and not supported by any legitimate diagnosis. Stay FAR away from this shop UPDATE: was just a bent rim, $150 repair. Not $4000!

I recently received my smog check from the DMV and was looking for a smog check place. A1 was…read morerecommended by a nearby shop, so I decided to call. As I noticed, this is one person, but he is super sweet and attentive. He made sure to let me know how fast it would be and within what time frame I should bring my car in. He was transparent about the type of work he does and I can see why he is part of the STAR program. I will definitely go back and bring my car in for other services as needed. Oh, it was super affordable, too!

My car needed to pass a smog check last year and needed repairs. I called around to tons of shops…read moreand no one inspired trust. A1 Auto was an answer to prayer. In a separate incident, I had a tire blowout on the freeway and was relieved to be able to come here. Tony is an experienced gentleman running his own shop and I am incredibly blessed to have found him. He is honest, reliable, knowledgeable and trustworthy. As a woman, I have found it is so difficult to find someone with these qualities when it comes to cars. I will continue to bring my car to Tony until the day he closes shop!