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    Coast Counties Glass

    Coast Counties Glass

    1.8
    (6 reviews)

    I can tell this company could care less about reviews on the internet but I will write one just the…read moresame I ordered two pieces of glass for a couple doors for a job in Hollister and I was told they would have those done on Monday and that somebody should be calling me and let me know that they were done I didn't hear from them Monday or Tuesday or Wednesday I figured someone must have just forgot to call me so on my way back to the job Thursday morning I give Coast counties a call and they let me know that the glass would be done on Friday Which clearly means they either lost the order or forgot or whatever they told me that they didn't have any glass in stock and they had to order some and it wasn't coming in until the day I called when asking why nobody told me so I could have made other arrangements and called another company she said she didn't know why they never called I am finding this the normal way of doing business with a lot of companies in the area the lack of Good Help and overall the lack of customer service is appalling This business has just received the never again label

    If I could give a lower score I would. This is by far the most unethical company I have ever…read moreworked with in my life. I will let me letter to them with my final payment speak for itself: Please find enclosed a check for the sum of $X,XXX, which combined with the uncashed check of $Y,YYY represents a total of $Z,ZZZ. I am remitting in full because I am now going to take great pleasure in sharing my experience with your unethical company in as many social and professional forums as possible. I will excruciatingly factual in my account, so I do not fear any concerns of liable or defamation. All of the facts are on my side, and will certainly have any potential customer reconsider engaging your company for even the slightest of jobs. Fact: I was told by ##### that my project would be completed by Thanksgiving 2015 Fact: I was told all doors and windows would function the same as before the installation Fact: The job was not "completed" until late December 2016 or January 2017 (I need to revisit the exact dates) Fact: I received a lien notice from the equipment company that you rented the boom from because the invoice was not properly managed Fact: The boom sat in my yard for a week, was only used twice, and was not available for the majority of the work, which obviously added unnecessary expense and time to the project Fact: None of the 3 sliding doors are operable now, and your employee told me there was no way to fix that. COMPLETELY UNACCEPTABLE Fact: One of the retro-fit windows was not sealed properly, which caused water damage to the sill and is now a cause of concern for mold, so I will be removing the entire window, inspecting/repairing any internal damage and refinishing. Fact: Your driver damaged my gutter which now needs replacement. I want the entire length replaced, not spliced, so it is restored to its original condition Fact: Three of the windows you installed have already failed, and confirmed in person by your glazier Fact: The original installers quit in the middle of my job, and months went by with no updates I grew up in a family business, and I find it unfathomable that this is the way you operate. Most people would have taken you to court by now, but that is not my style. I would prefer to be able to loudly and visibly share my experience with everybody in your business sphere, along with the chamber of commerce and the BBB.

    San Benito Glass - autoglass - Updated August 2026

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