This place is my go to for repairs on my luxury shoes. They can do it all! I'm always satisfied…read morewith the work they do.

It's a place with very mixed results. There are times I'm pretty happy with their work, despite it…read morebeing expensive. And there are times they totally blow it. Took in men's dress shoes for a new heel and heel protectors. Paid them. A lot. It was expensive. My wife picked them up and when I saw them they didn't put on the heel protector tabs. It was clearly on the receipt. Uggh. Took them back and they did it but what a hassle. They simply don't check their work and don't really care they screw the customer. It's just an "oh we forgot" attitude. Management is just lazy.

Absolutely exceptional work. Super high quality materials, craftsmanship, and expertise. Fair cost…read more Friendly. True artist. They've repaired a few of my shoes, most recently (photo attached) a foot resoling/reheeling of my favorite boots.

It turns out that Robert and his team guarantee their work, so if something goes wrong on your…read morerepair, they fix it, for free! I came back last week to get my previous repair addressed, and they were very kind and professional. They want their customers to be happy with their work. I'm really relieved that I didn't have to pay to get the cork on my Birkenstocks redone. I'm including the picture of the new repair here, and it looks great! They look brand new.

Excellent! gosh, I didn't expect the boots to come out so great. I have a pair of Cole Hahn boots…read morewhich I needed for a business trip and comfort, they are probably seven years old, but because of the degree of walking during the day at a convention, I prefer to wear a comfortable shoe and wear a dressy shoe at night. I'm so excited because they look almost new. highly recommend.

Second time I've gone in, owner (?) chatting on and on and on with someone, prev customer? Not shoe…read morerelated, convo. Did not acknowledge me, did not look over, did not greet, did not say be with you in a minute-- so RUDE. Too many other shoe repair shops, won't give him a 3rd try.

Don's the man and I will continue to use him for every tailored, loose buttoned, stiched, and…read moreembroidery need. He has two workshops in City Heights, packed to the brim with business. He is very communicative by phone and text, reasonable with pricing, and excellent with alterations. For those clothes that aren't getting consistent rotation in the lineup due to our overweight selves or style preferences, Don can make magic. Shoot him a text or call, you will be a customer for life.

Weirdest experience. I wanted to try Don and realized I was sent somewhere else. So reviewing the…read moreexperience of calling and arranging a fitting. I will likely try a business shop vs home shop next time. I called multiple times and arranged for a fitting to alter two jackets. First Don said he was available the next day and to call back. I did and arranged to stop by, kept asking for the address, and finally he gave it to me, but called back later and ask I stop by later that day. When I tried again in the afternoon, he gave me an address and said his sister is helping him and will meet with me. Went to the home and the man introduced himself as Don so I was so confused. He said a business partner is sending him leadals, maybe that is Don? The woman (Loan) was very sweet who did my alterations. Anyway, whoever I ended up being sent to was ok but it wasnt Don and cant find her listing to leave a review there. Leaving this here so others are aware they may be sent elsewhere instead of Don. The alterations for 2 jackets were ok. One jacket was perfect but the other was looser and not quite as tailored. Price was cheaper than standard so I was not too upset, you get what you pay for.

I'm pleased. I dropped off a purse with a damaged strap and picked up said purse with a mended…read morestrap within a week. Although they weren't done by the initial schedule they forecasted, I wasn't in a rush so the key for you is to be patient and just let them do their thing. They were prompt in updating me with the whole process so I had nothing to fuss about. The next time I have a wardrobe malfunction, I will be back.

Service is always great!…read more I came in to have my Danner boots worked on. I had one pair re soled. Came out great! Like a new pair of shoes basically. The second pair is having its leather conditioned, softened, cleaned and shined.

I am a long time resident of Coronado and have been a faithful customer of Luxury cleaners for some…read moretime now. They ALWAYS greet me with a smile and a hello and my clothes are ready exactly when I ask for them...BUT first and foremost I want to share that my daughter's wedding dress was just completely cleaned and repaired and it looks amazing! It is a gorgeous satin dress that is a one of a kind and the train not only had to be remade, but it had to be taken care of very delicately!!! Luxury took care of us and we are thrilled. I highly recommend Luxury cleaners not only for their personal touch, but for the excellent workmanship when it comes to sewing and alterations... you will not be disappointed. Warmly, Lyndsey

I had two flower girl dresses repaired here. After some brief miscommunication with the girl who…read moreworks the front desk I spoke with the owner who helped make things right. The dresses were not in great condition when I brought them in, but she cleaned them up to a pristine condition. She repaired what she could, and offered solutions to fix what still needed to be done. I will continue to support this small business as they take pride in their work.