I work customer service in a highly technical field. I repair high end luxury vehicles. It's…read morealways in my mind that I'm handling the first or second most expensive item most folks own. Second only to their homes. I'm well aware of the exacting standards needed. The self discipline needed and the attention to detail and care for details needed to restore someone's prized luxury vehicle. Those same standards apply to working in or on someone's home. My previous reviews explain how I met Jake at Barker Tech. This is a new review with new perspective. It's been over two years since I paid Jake and shook his hand. In those two years Jake has reached out 3 times to check on my home and his work. It just seems to be how he is. In those two years I've reached out with some admittedly stupid questions and each time he's addressed my concerns without any snark or down talk that some techie guys use when speaking to plebes. I needed additional home tech stuff and naturally I reached out to Jake. His response was timely given his work load and he immediately offered elegant solutions to an inelegant problem. (Someone in my neighborhood is actively using my gravel yard as a dog pit stop and leaving me nasty surprises ). Jake offered some very clever options up to and including an outdoor speaker paired with my existing camera system (that he installed ) to politely ask the offending dog owner to remove their dog waste. Ultimately my wife vetoed the idea of me having the ability to leave audio messages for bad neighbors. But Jake's suggestion of an upgraded new camera with AI facial recognition and a wider field of view was perfect. Within a week Jake personally came back and upgraded the camera thus negating the one small blind spot the offender had been using. He kept his word. He sent me tutorials and worked with me not even being home to ensure that I was 100% satisfied with my upgraded surveillance view before leaving. Setting standards and holding yourself to them are key to excellence. Keeping your word and delivering what you promise are key to excellence. But. Excellence isn't derived from robot like adherence to guidelines. It's a combination of many intangible things. It's rare these days to encounter true excellence in almost any field. Jake at Barker Tech is an excellent example of excellence in action. Trustworthy. Reliable. Professional. Meticulous. Passionate. Informed and informative. Personable and Diligent. I'm a client for life.

Jake was fantastic. He is incredibly knowledgeable, professional, and calm, cool, and collected,…read morewhich was especially appreciated after we had been dealing with so many frustrating AV and internet issues in our house. He quickly figured out what was wrong with our existing setup, moved us over to fiber optic, and simplified the entire system so it is easy for us to use. The difference has been huge. Our internet is now incredibly fast in every room of the house, and everything finally works the way it should. Jake went above and beyond throughout the entire process. I cannot recommend him highly enough for anything AV-related in your home.

Kurtis helped us design a great network and entertainment setup and personally ensured everything…read morewent smoothly. he was flexible with his approach and the work is very high quality

I've worked with Kurtis for years now on a couple of different fronts. On home internet, he's been…read morecritical in designing a system with multiple access points on different floors so we've got consistent strong internet throughout the house, which is old and therefore has lots of rooms and lots of plaster walls. He's also sourced and installed several TVs for us over the years, including most recently recommending and installing two frame TVs and updating the surround sound so everything sounds theater quality. He's trustworthy, responsive, respectful of the home and does great work. You can't go wrong with Kurtis.

Do not hesitate. Full stop. Henry and his crew (shout out Ramon!) packed all my gear, set it up in…read morea new house, and attended to everything. I was super picky and he and his crew accommodated everything and the quote was the exact price I was charged. They answered all my dumb questions, explained all the options, and came back TWICE to tweak things I wanted. One of the best customer experiences I've had. Don't hesitate to hire these guys.

I don't know how this company has so many 5 star reviews. For a premium price, I would expect…read morepremium value and instead got a mediocre install. Context: I initially hired Man Cave of America to mount two Samsung Frame TVs - one in a media cabinet and another on a plaster wall. In the end, the work on the media cabinet was so subpar that I did not trust them with installing a TV on a delicate plaster wall and asked them to leave. Pros: - They were able to widen an in wall hole for wires without drilling into the wall Cons: - Lack of precision. They had to drill 3 sets of holes. Any experienced mounter will tell you that Samsung Frame TVs require precision - they clearly did not understand this or have experience with this. Now I have a number of holes in my wall for no reason. - Lack of efficiency. They quoted 4 hours of work for 2 TVs. I thought this was high given prior mounting job experiences but they had good reviews so I let it slide. Mounting one TV took them no joke 3.5 hours. I was flabbergasted. - Poor communication. I noticed that the team was having trouble mounting the TV and asked if there were any challenges. They said no and said it would be just another 15 minutes. 20 minutes later, I asked them again how it's going, they said it would be 15 minutes. This pattern repeated for three cycles and I lost trust in their work. I would much rather have someone explain the challenges they're facing so I can understand the issue vs. say nothing is wrong and burn time. - Lack of attention to detail. After 3 attempts to mount and 3.5 hours of work, the TV is still not level - again, I was flabbergasted! - They left a number of tools at our house which is just unprofessional. How mediocre their work is became very clear when I had another mounting company, R8Works, install the TV on the plaster wall. The mounting took less than 1 hour, was mounted on the first try, was perfectly leveled, and was legit 1/3 of the price. I cannot reccomend Man Cave of America but highly recommend R8Works.

Well, what can I say other than WOW. John installed outside cameras about 9 years ago. Today he…read moreupgraded our system. He told me it would be so much better because day and night would be in color meaning nigh time would be much clearer. I believed him but I was skeptical. WOW was he right. John is HONEST, RELIABLE, AND makes absolutely sure you want to make changes AND makes absolutely sure you are happy with results. Thank you so much John.

Another good experience with First Tech Networks and John Jiang…read more He installed a Doorbird entry system for us a few years ago and it was malfunctioning. John responded to my emails on a Sunday evening and he even power-cycled the system for us, which temporarily restored functionality. John contacted Doorbird on our behalf; happily, Doorbird were able to make a remote fix for us.

These guys are not professionals and there's a reason they're cheaper than other services…read more They made multiple unnecessary holes in my wall because they seemingly didn't know how to properly use their equipment and they left without replacing screws they had removed from my converter socket. They claimed outlet was not "up to code" and didn't work. It works perfectly fine. they are not licensed electricians or handy men. Worst of all they tried to leave without even straightening the TV! when I pointed out to the level was clearly showing it wasn't straight, they told me it was "the best they could do" The entire experience was extremely unprofessional. I was genuinely concerned they might damage my TV and I ultimately had to call an actual professional installer afterward to fix their work. The small amount you might save is absolutely not worth it. I would strongly recommend going with a reputable professional instead.

Amazing service! I got a response to my quote within minutes. I also received same day service…read more They quickly installed the tv mount exactly how I envisioned it! The technician set up my Roku and replaced my plug to be appropriate for where my tv was mounted. Lastly, The technician wore booties and vacuum up any plaster from the install! I had nothing to clean up. I just got to sit down and watch my TV. Amazing!

we have had considerable difficulty getting our Sonos system working properly. Ron came in,…read moreassessed the situation, and unraveled a complex mess of problems in the way our system had been put together. we are now the happy owners of a properly functioning Sonos system, and are listening to beautiful music. Ron is a natural problem-solver. Many thanks!

I've worked with First Reflection for almost a decade on home automation projects. Ron is a true…read moreprofessional and subject matter expert in the automation (excellent on Control 4) and audio/video field. The range of First Reflection to support minor service and maintenance requests to large systems projects makes them a standout and can endorse them with confidence!

Technician fixed the issues. So I am changing the review…read moreback to 5 stars. All the issues have been fixed

I was misquoted $300 for removing my TV above the fireplace, transport to new home, & reinstall on…read morea wall there. Everything went wrong when Ismat showed up. He was complaining that my $300 mount was more expensive to remove & install. Then, he couldn't transport it in his van full if stuff. So, my roomate & I had to bring it down on my flat handtruck and put it into my suv. We brought it to the new place and he helped to hold the TV as we wheeled it in. Then he said he couldn't install it on my wall and we had to spend an extra $50 to buy this cheap mount that doesn't move side to side..etc. Then he offered to take my expensive mount & I said No. I only paid him $350 so he would leave. It was terrible. I'm having another company come in to install MY original mantel mount for $150.

Pauric Electric did a great job on my electrical project. I had a greenhouse built in the backyard…read moreand needed outlets installed inside it. They quoted everything fairly, showed up on time, and completed the work at the price they quoted with solid, high quality results. The crew left the site spotless, you'd never know any work had been done. I'd definitely hire Pauric Electric again for any future electrical needs.

Pauric was an excellent local service provider. They responded to my inquiry immediately,…read moreunderstood what I needed with regard to LED recessed lighting repair, and had the work completed quickly for a fair price. They are definitely my new go-to electrician here in the city.

Alexei and his team helped me install a robust security system including industrial grade cameras,…read moreenterprise wifi solution for indoors and outdoors, fully customized home theater with high-end speakers, indoor sound controls, etc. Did a phenomenal job, very efficient and at a very reasonable price, would definitely hire him and his team going forward. Very extensive project and was executed extremely well.

Alexei and team are responsive and attentive to the system, even after they installed it. Highly…read morerecommended.