Not only is his work top quality, but his prices are fair and worth every penny. He's reliable, honest, prompt, and makes the whole process stress-free. read more

They replaced my car glass but after that, the glass is squeaky and the plastic part in the little holder by the doors are missing after they vacuum. They denied it and was super rude, I also find my car door bottom plastic part is bent after they fixed my window and of course they deny deny and deny. I had to call my credit card company to dispute and go back again and again to fix it. They are super rude and did a bad job overall. The price is not $40 more expensive than the other places too. I regret going there but they were the only place opened that weekend and I saw the bad review but decided to take the risk and for sure the bad review is legit and for a reason. Overall bad service and wasting a lot of my time. read more

Took my car to get the windshield replaced here since i've been recommended to them, he gave me a fair price so i accepted it. He was pretty quick with replacing it within less than 26 minutes. However the whole process was a poorly executed, he was rushing in replacing the windshield, was repeatedly closing his tool boxes with force since he was upset about something, had a terrible attitude the whole time, giving me attitude, didn't seal my windshield properly and left glass and glass shards all over my dashboard and flooring, pretty pissed lol but can't do anything about it now that i already paid. Thanks Many! read more

The person who installed my broken window did a great job, the waiting area was rank and stanky, smelled of dead rats and sewer water, I know im not expecting roses or potpourri but at least clean some of that up so it doesn't reek of death. I am assuming most of the places here try to fight for your business and compete with prices but this place knew they were the only ones open at that time and hiked up the price for sure, I had no choice but to bite bullet, when it came time to pay they had all sorts of restrictions and it made it feel super shady. I don't know how a place like this can't right of the bat offer you the best price and keep your business for years to come. I would have definitely come back and referred friends and family but not anymore. read more

My cousin recommended this place to me, and instead of going to Safelite, I decided to come here. When I initially called, I was quoted one price, but that quote didn't include all of my sensors. I ended up upgrading, which cost $280 more than the original price. Even with the upgrade, it still beat Safelite's price for my vehicle and saved me money overall. That was my experience, but your situation might be different. You might want to bring extra money. Oh yea the atm wasn't working that day. So, I had to drive with one of the workers to the bank. Windshield looks great and came with a 6 month warranty. read more

San Luis Auto Glass - Great windshield - Auto Glass Services Near Me - Los Angeles, California

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Worst experience trying to get my window replaced. First, they charged $40 above quoted price on the phone supposedly bc they mixed up the car make/model. What auto shop mixes that up?? Afterwards I noticed the window was not 100% aligned but I could live with it. However turns out the whole job was faulty as my window fell down within a week! When I brought it back to fix they were nice enough but no apologies and, after waiting the requisite 48 hrs "for the glue to set," this time the window didn't roll up or down at all! I gave up and decided to go elsewhere instead of risking having to come back to this place 4 times. Went here because they were one of the only places open on a Sunday late afternoon even though I had gotten better quotes from places with better reviews, but would have to wait til Monday. I should have just waited because this was a waste of time and money. read more

San Luis Auto Glass - Second visit for my window replacement, after which it no longer rolls down or up - Auto Glass Services Near Me - Los Angeles, California

I setup a price and appointment date with this guy for two windshields. He then cancels the appointment because he's too backed up due to the rain. Ok nbd so we reschedule. Then we reschedule again because he says he needs more space to work on an RV, ok again nbd I'm in no rush. So they come out to do the work and they never even move the rv so the work could have been done on the previous appointment. Then on top of that this guy doesn't even have the courage to let me know that he's trying to charge me more, he just lets his employee tell me that they're changing the price without ever talking to me because the price of the windshield went up. lol the price went up because you rescheduled twice and obviously never even had the windshield to begin with which was probably why you kept rescheduling! Do not trust this guy, he's not a man of his word. read more

I used to go to this place (like multiple times) and never had an issue. This time the dude was RUDE and sucked at his job. I had to come back two days later to put the mirror on? After driving it those two days I could hear wind coming thru when I was on the highway. I looked at it, I could see the windshield had a gap on the corner. When I told him it was off, he argued with me. I can hear the wind coming in now when I'm on the highway. Won't be back. I took my other car in the other day and took it to Cortes Window Glass down the street and would recommend them! read more

I recommend avoiding this place if you value your hard earned money. I got my windshield replaced and on the first hard rain, the inside of my car is gushing rainwater from around the windshield. They're cash only, by the way, despite having misleading visa and mastercard stickers up on the office window, so I have no evidence on the banking end that I went there, and I can't find the tiny piece of paper that they gave me as a receipt. Okay, my bad, for real, I can admit wrongdoing on that but seriously, who knows where all their paper receipts are. I called on a Friday and asked the owner what could be done, he said if you don't have a receipt, can you show me your credit car statement (uh, you should know that your own business is cash only). Then he says, if you can tell me the date you came in, I can help you. I find the date and he tells me he has no record of it - I'm guessing he was hoping I wouldn't be able to find it. He tells me to come in the next day, Saturday, and says he'll take a look. His exact words, "If I did it, I'll fix it." I go in to find the owner only works Monday through Friday. So he essentially tried to offload me onto his employees on a day he knew he wouldn't be there. The manager told me to wait in a corner. I waited for about half an hour thinking I'm waiting for someone to at least take a look. Nope, the manager onsite has called the owner, he's not calling back, and that's just that, I guess. Rude and unprofessional was pretty much my expectation at this point. Oh, and when they changed out my windshield they totally butchered my car, didn't tell me they were cutting it up, I just came out to find it like that (see pictures). Was willing to let it go, figured in for a penny at that point, but should have said something. read more

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Requested small window on rear passenger door. Availability of window was in stock. Service was phenomenal and quick. Will refer and return if needed. read more

Worked on my Chevy Silverado Very quick on my needs . Good pricing fast and quick to the job.

My partner took our car here to get the windshield replaced and months later when it started to rain, it was leaking. We went in to make it right but they refused to stand behind their work. To make it worse, they don't take credit cards so we had to pay in cash, and then of course we couldn't find the tiny receipt they gave us and apparently they don't keep records of their work so we're out of luck. I do not recommend this place. They do terrible work and don't stand behind it. Side note, when we called the day before (Friday), we were told that if we came in the next day, they could double check their system, but when we got there early Saturday, we were told that the guy who could check doesn't work on the weekend. read more

Great work very comfortable price left my car clean removed all broken glass highly recommend

Horrible place. They will over charge you for something that will should cost half of the price, and will treat you like shit. Very rude and unprofessional. If you want to feel like you're going to be ripped off and attacked like in the bag places in Mexico, give this place a visit, otherwise - please avoid! read more

PLEASE AVOID THIS PLACE Had a cracked windshield, so ordered new glass. An inexperienced guy came with the glass (alone) to my apartment, spend 2 hours to install it. He left glass bits inside the car, not even vacuumed, I had to vacuum it myself, and also left scratch on my front hood. He had to come back to install the rain sensor the next day, and denied that it was his fault. I had to call the shop, and a guy name Alberto picks up, he said he will fix the hood and no discount on the pricing. So I asked for a full interior and exterior detailing of the car which he agreed to. So a guy comes back after 2 weeks to pick up the car and fix the hood, and claimed that the car was clean. IT WAS NOT CLEANED. inside leather had stains, and mat was not even vacuumed. I called back Alberto, and he agreed that he will pick up the car again and clean it. 2 weeks later, he takes my car back and brings back the car STILL UNCLEANED (I intentionally left the leather stain to check if it's been cleaned, but it was still there), and now there is another scratch near the trunk. I called Alberto, and now he refuses to fix it and does not claim that he damaged the car. I had to live without my car for a few days, for this place using inexperienced guys to install windshield, and now my car is left with damages, and no more out of factory paint. I'm hugely disappointed, and hoping that someone will take this review useful and avoid their car getting wrecked. read more

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My father took my car here many years ago, I never had a complaint from it since. So, when my windshield on my truck was broken, I decided to go back to the same place. My windshield was broken and fixed during a thunderstorm and was warned the heavy showers my prevent the glue from sticking properly which it did. It caused a leak, I returned and after it stopped raining and they did the job again, no hassle! I would come back because of their honesty and integrity in addition to a job well done. Thank you for your help. PS there's a whole block (Gallardo St.) around the way, I been 2 different businesses there and they were a nightmare, a rip off and poor ustomer service! Never go there. San Luis charges a few bucks more than them but it's worth it read more

I've been here more than twice to have a windshield swapped out for different model cars overs the years. They are extremely helpful, upfront with pricing and quick with service. I will always come here and will definitely recommend. read more

Great service and very reasonable prices. They had my window replaced in less than 30 minutes.

If you have a prior negative experience, please do the community a favor and report it to the Bureau of Automotive Repair: https://www.dca.ca.gov/webapps/bar/complaints.php Also report to the Better Business Bureau: https://www.bbb.org/consumer-complaints/file-a-complaint/get-started Went in to get windshield replaced at end of March, and my oh my!!! BIGGEST MISTAKE!! PLEASE AVOID THIS BUSINESS!! First, they dont know what theyre doing. Instead of moving my old cracked windshield in one piece using suction tool, they broke it into a million pieces that ended up inside my car. Hot mess! (Installer: Mike) Second, they didn't vacuum the glass, so there was glass all over my vehicle, which I accidentally cut myself with. Third, these people didn't take responsibility for their mistakes. Got windshield changed on a Thursday evening, business was closed by the time I cut myself, so called them Friday morning to report. When I told them about my cut, they (referring to Alberto) sarcastically suggested that I go to the emergency department, WITHOUT taking responsibility for the mistake. Did they not think that I have the intelligence to go to the emergency room if I think it necessary? What if I had kids in the car with me at the time, or an uncontrollable bleeding disorder? They did NOT CARE!!! Fourth, no responsibility. The "managers" (Alberto and Miguel) kept transferring me between the two of them, BOTH of them identifying Alberto as the owner at some point (Alberto would later deny his involvement in the lie). It was only through my persistence that I learned that Alberto was not the owner. At some point, Miguel had promised to call me back with a resolution, but did not because I had already spoken to the owner (Alberto), he decided not to call me back because "there is nothing else to say". Mind you, I gave the "managers" several opportunities to escalate this to the proper supervisor or even to the owner, even telling them that I would consult an attorney, to which Alberto replied "you do what you have to do lady". If they had at any point acknowledged their mistake, taken responsibility, apologized, or been professional about the matter, I would have been more than happy to accept their apology. Due to their behavior and lack of professionalism, I reported them to the Better Business Bureau and the Bureau of Automotive Repair (BAR). BAR informed me that in fact, windshield was not installed properly (sharp edges visible on the corners and sitting too low). Through my persistence in the matter, I was eventually transferred to Edwin, who I was informed is the general manager. He said I would get a partial refund, and that he would have his guys fix it. I was okay with this, but when I went in to try to get it fixed, I was all the more dumbfounded. Alberto spoke negatively about another manager on site to one of his employees in my presence, but whats best is that when I went in for the repair, they confused me with another "girl" who had issues with her vehicle too. Alberto introduced me to his employee as "the girl who has air/water leakage". I had to clarify that I was the customer with the cut. Can you tell these guys dont know what they're doing? Mistakes on top of mistakes on top of mistakes!!! Once clarified, I informed Alberto of the concerns confirmed by the BAR. Alberto said the state agency (BAR) "didnt know what they were talking about". I trust the BAR more than this unprofessional business. Alberto wanted to only sand down the sharp edges, but not willing to listen to my concerns to try to fix it (sitting too low). Alberto rolled his eyes at me on several occasions, and essentially said he didnt want to deal with me because I am "delicada" (translates to delicate in English). No, I just know how to advocate for myself!!!! Was supposed to get my refund from Edwin when I went in for the repair (that was pre-scheduled), but Edwin surprisingly wasn't available. Alberto suggested I wait for Edwin to return from his trip to the bank, but since I had to return to work, I thought I would call Edwin via telephone at a later time. When I called, I was told that Edwin was gone for the day. What if I had waited? No communication between employees. Proceeding with small claims at this point. read more

San Luis Auto Glass - Glass I found as I was cleaning! - Auto Glass Services Near Me - Los Angeles, California

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My father came here to have his driver side window fixed. San Luis did the work and it lasted 4 weeks then the window stopped working. My father came back and they told him that their receipt said "passenger side" so they wont honor their work on the drivers side window that they repaired 4 weeks earlier. What in the actual heck?! Oh my... This is one of those times in life where you just leave and go somewhere else. This place is dishonest and does not honor their work. AVOID SAN LUIS AUTO GLASS AT ALL COSTS *Also fair to mention that when we got to the new auto glass shop they said that San Luis never even replaced the window regulator that they charged us $180 for! Interesting. We have filed a complaint with the BBB and the state. AVOID SAN LUIS AUTO GLASS! THEY DO NOT HONOR THEIR WORK AND ARE DISHONEST. Thank you read more

My car window was smashed in DTLA. San Luis AG had the best quotes by far and were able to replace my window within 30 minutes of my arrival. I will be sure to come here for any future needs! Thank you read more

San Luis Auto Glass - Smashed window - Auto Glass Services Near Me - Los Angeles, California

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Los precios de este lugar son el doble De los que están en la área Hay mejores precios en los otros reparaciones de vidrio read more

Ive been here 3 times over the past couple years, my most recent being today . My car got broken into and needed my back window replaced. I was helped as soon as i pulled up. They gave me a decent price and got to working on it. They cleaned all the broken window pieces inside as well. Highly recommend and will always come here for any window services i need . read more

Needed my 2012 Nissan Altima's small back window repaired and tinted, we were up at the top of Crystal Lake and for some reason my car locked the keys inside while it was running, needless to say there was no phone reception so we had to break out one of the windows to get into the car, the next day I called the dealership,Ross Nissan,El Monte, wanted to charge me $270 just to fix the small little window on my back driver side,(('NOT" including the tint!!)) my brother told me about this place,he had his window repair there and he said they did a decent job at a really good price... I brought my car in they fixed it for $95 out the door, (( including installation)) and then right next door, they only charged me $10 for the tint so, it's been a couple months now and the window and tint,everything's working out great...I recommend this place 100%, quick service,great job! And $105.00 total fixed! read more

Not referring anyone here. Very bad customer service after work is done. He said one thing then after job is done they change their mind on how to charge people and price. read more

I came here w a cracked window and left with another cracked window. Not only did they incorrectly seal my window but almost 30 days to the date I opened my trunk and noticed there was a crack coming from the bottom of my window. I took it back and they refused to help me and blamed it in a rock which is almost impossible to happen on the area where the crack was. I'm very dissatisfied because I have been coming here for a while and never had issues until now. They relied on me trusting them and gave me a faulty window. 300 dollars! I would highly advice you avoid this location read more

San Luis Auto Glass - Auto Glass Services Near Me - Los Angeles, California

I spoke to Alberto on Thursday 5/16/24 for windshield replacement and gave him the details of my car. Toyota Highlander '22. He gives me a Cash price for $140.00 including labor and materials. So, I call on Monday 5/20/24 and tell Alberto "I'm coming if you still remember me." and he said, "yes come and make sure you come to the correct location because we move." When I arrive at the shop, he told me to park in spot #11. They start working on my windshield as though they knew me and expected me. Not once was an estimate price on paperwork presented prior to them proceeding to work. Nothing at all! He (Alberto) just told me to wait, and it will be done in 30mins. However, it took the installer almost 2 hrs. to finish because rather than working on my car he left. I asked Alberto if he is working on my car, and he said the guy left. After they finally finished, I assumed the price was $140 given that was the price we had discussed on the phone. So, I gave him $150.00 cash. suddenly he tells me "Your total is $560.00." I was shocked! Why would he tell me one price and then change it? Why wouldn't he make me aware of this change prior to even touching my car? This is rip-off! Alberto is very unprofessional. he sees me, the customer, understandably worried about his new price yet he was just unapologetic and sarcastic about the entire situation. This is beyond terrible customer service. Not only did he change the price exponentially, but he also offered no help or solution to resolve the issue. As a result of his MISREPRESENTATION OF HIS BUSINESS, I ended up paying$460.00. While this is $100 cheaper than his initial swindle, it is still over $300 more than the quote that I received from him personally. It was on speaker phone at work during our conversation my 2 co-worker heard him say $140.00 when we talked over the phone. Hopefully this won't happen Again and Again as I see few people complain about this shop. ALBERTO at SAN LUIS AUTO GLASS 524 N MISSION RD. CANNOT BE TRUSTED AND AS A CONSUMER YOU SHOULD NOT GIVE HIM YOUR BUSINESS. read more

I asked over the phone to see if they accepted card and their first question was what do you want. After explaining the car and situation he gave me a quote of $280 over the phone but said to come back tomorrow not today it's takes 2-3 hours to fix the regulator. I called at 2 and they closed at 6 pm. I got the impression that they didn't want business and was rude. read more

Don't come here!!! Save yourself the time and go somewhere else! My car need a new windshield. We took it here and they replaced it. When the next rain storm came it was leaking from the top left corner. We took it back and they supposedly "fixed it". When it rained again it was STILL leaking. We took it back again and they took out the entire windshield. They said it should be fine now. Of course it rained again and it was leaking a lot more and there was a huge puddle on the floor of the driver seats. We took it back around 6 times and the last time they "fixed" it, it was still leaking but now from the top right and left corner. We finally decided to take it somewhere else because they clearly couldn't fix it correctly. When we took it somewhere else, they automatically noticed what was wrong with the windshield and told us they messed us up here. Which they basically did! read more

So grateful that my friend referred me here, grate service, clean and very professional!! I'm very happy with the service and recommend it Gracias Miguel por su servicio read more

I was recommended by a friend to get my windshield fixed at San Luis Auto Glass. I called and spoke to Alberto before I went in to make sure they had time to fix my windshield and also to find out if they accept debit cards. I was not told on the phone at this time that they charge you tax if you use your card as a method of payment. Otherwise, I would have went to the bank prior and saved myself some money. I went in and waited almost two hours for my windshield to be replaced. It was my fault for not checking my new glass before I drove home through traffic. When I got home, I realized there were two deep scratches on the new windshield larger than 2" on my drivers side near my VIN number. Alberto also advised me not to remove the blue tape for a day or two to let the molding set. My windshield was not taped up either. I called Alberto to ask what could be done and he asked me to bring the car back, when I had a chance, to see if they could buff out the scratches. Luckily, I had time to go in before work the following day. They took a look and said they needed to replace it but they couldn't do it that day because the glue/molding hadn't set. Carlos told me they would come to my work or home to fix it. He was very kind and understanding of my frustration. I was told someone was going to give me a call to confirm when they would arrive the evening before. The scheduled time was 9-12. I did not receive a call all morning and finally called them at 11:30am myself.. Alberto then confirmed that the driver was finishing up a job in the neighboring city and would be on his way to me soon. Ellis was the guy that came to replace my replacement windshield. He was very kind and it took him under an hour to complete the task. This time, there was blue tape. When I exited my parking garage from work, I noticed there were still scratches on the windshield. About 4 of them, they are a lot smaller than the ones on the first windshield. At this point - I figure this was going to be the best I could get and really don't want to bother calling them back and dealing with it all again. All in all, you get what you pay for. If I could do this over again, I would have just paid more to have the job done better the first time around. read more

If I could give 0 stars I would! DO NOT GO HERE!!!!! Came to get my front window changed they did such a TERRIBLE JOB! The day after getting my window changed it was a rainy day and when I got in my car all the inside (screen, seats, buttons, steering wheel) was full of water!! Thanks to them my car screen is now messed up.! read more

San Luis Auto Glass - All the inside wet "apparently the glue didn't stick correctly " - Auto Glass Services Near Me - Los Angeles, California

Very reasonable and nice. I came in to get a new windshield they did a great job. The staff was very responsive and nice too

This place does not know what they are doing!!!! I came to see if they can fix my electric window, so 1 of the guys told me I need a new window switch! He even told me that I can get you the window switch but for like 200$. So I looked around and bought 1 in the dealership which was 140$. Later on came back to install it. A it still didn't work!!!! The guy who help me out didn't even know what was wrong with it after!! So I just wasted my money on a new window switch, that wasn't even the problem!!! This place is worthless never coming back!!! San Luis YOU ARE WORTHLESS!!!!!!!!!!!!!!!!!!!! Bad workers! Thinking they know it all when they don't know nothing!!!!! If I could give them negative stars I would!!!!! read more

If you appreciate good communication do not come here. Came in for a simple front windshield replacement and asked if they accepted credit cards. The main man told me that they did but they charged 4% tax which I was completely fine with. Once the replacement was done I went to pay and presented my card. The same man that assured me they took card and charged 4% angrily told me "I told you we don't accept cards!". I felt okay, safe, and comfortable up until this point (they they kept an eye on me as if I would drive away without payment). If this was the case i would of declined the service from the beginning or would of made the trip to an atm to assure I had the proper form of payment. If you appreciate friendly service do not come here. read more

I am so lucky to have found this place to offer same day, quality service on my cracked car window that was worsening fast. Highly recommend, easy to find, friendly service. read more

I was here last week to replace my windshield. I found this place on yelp and got a quote over the phone! I called a few places and San Luis Auto Glass was affordable for me. $140..w/o TAX.. =/ The owner was very nice and was able to take me in without an appointment. I actually rushed in at got there at 5:15pm. Took the guys about 45mins to the job done. It's been about a week and so far soo good! :) Thank you YELP reviewers! read more

Me and my boyfriend came here to get his windshield fixed. Everything was good until a month goes by, my boyfriend went to get his car washed and water was leaking through the top right corner. We came back and they fixed it. Now its 3 weeks later and it rained a few days ago and water was leaking again through the same spot! I've never had to come back to a shop multiple times to get a windshield repaired. I do not recommend them at all. read more

Terrible service, they are not inclined to help. They do the job and even though they mess up on your car they do not take responsibility for their actions or try to help in any way. I am disgusted in the way these people treat their customers. DO NOT COME HERE, they take advantage and careless about your situation. DISHONEST, CARELESS and DISRESPECTFUL! read more

I needed to have window regulator replaced on my car after window fell and would not roll up. I called was given estimate of $200. I had the work done and when I went to pay it was now $300 ??? They replaced a cable harness that raises lowers window I asked about warranty on car and was verbally told it had 12 months. My mistake for not having them write it down on receipt Just over 3 months past since I had the work done and the same problem occurs. I return to get window fix and now I'm told the work and part installed not covered any more ?? I would have to pay $300 again BS by service worker. I demand speak to owner who of course is not there I called dealership and explain problem and was informed the entire inner door panel that has the regulator needs get replaced and not cable harness After getting the door fix At another location, I find out the part installed by San Luis Auto was not new like they indicated it was fact a recycle part they created Mickey Mouse one I would not recommend this place and if you chose go make sure what they promise is in writing read more