At the post office dropping off an envelope. Always like to use the outside mailboxes because they…read moreare always very convenient. However, for some reason they moved the mailboxes back away from the curb and eliminated the easy drop off. Now I need to get out of my car to drop the mail in the mailbox. No biggie, however, quick and easy is always appreciated.

Today I went to the Post office to mail some packages to international shipping Angel help me he…read morewas very helpful but I had bad experience in the past with the staff but I really appreciate Angel for his good work Thank you so much

I just wanted to say this is the nicest usps I ever went to. They always have a postive attitude…read moreand treat everyone with such patience they are truly amazing I appreciate them all.

Wonderful long term knowledgeable staff. Very glad this business is part of our community. Thank…read moreyou

Surprised this place hasn't gotten a review yet. I come in every so often to drop of packages or…read moreget help with rates and questions I have. I always miss his name but the gentlemen who works the counter as well as a very nice lady are always both the definition of good customer service and on top of that there hasn't been a day I haven't been greeted with a smile and upmost care. That kind of service deserves recognition and the role they play in general specially in our San Martin community is well appreciated. Thanks guys !

Super friendly and very helpful, but unfortunately, I cannot use them any longer. They charge to…read moredrop off US postal.

I would like to provide detailed feedback regarding a recent experience at PostalAnnex, as what…read moreshould have been a simple drop-off turned into nearly two weeks of confusion, rerouting, and unnecessary frustration. On the same day, I brought in two items: 1. A return package intended for the merchant recipient 2. Another package intended for Amazon Both items were dropped off, scanned, and accepted at PostalAnnex. However, both were mishandled: * The return package meant for the merchant recipient was incorrectly delivered to Amazon. * The package intended for Amazon was somehow delivered back to my home instead of to Amazon. These were two separate items, dropped off at the same time, and both ended up at completely wrong destinations, something that should never happen. What made the situation significantly worse was the complete lack of support from PostalAnnex once the issue surfaced. When I contacted Sanjay, I was not offered any assistance, investigation, or sense of accountability. Instead, he immediately distanced himself from the situation and sent me the following message: "The drop off service is offered as a courtesy to our customer. The packages are handed off to the respective carriers. Please file a claim online at usps.com. We do not insure the drop off package's contents or value. The receipt itself has the terms and conditions." -- Sanjay This response was dismissive, particularly considering that both items were scanned and accepted at PostalAnnex, a step customers trust precisely because it is supposed to ensure accuracy and responsibility. When I spoke with USPS, I was told the matter needed to be addressed by PostalAnnex, since that is where the items were physically processed. Yet PostalAnnex declined to assist in any way, leaving me stuck between two parties, each redirecting me to the other, with no ownership taken by the location that actually handled the drop-off. The only support I received throughout this ordeal was from the customer service representative at the merchant recipient, who had no obligation to help but still guided me through the situation and helped ensure a resolution. What should have been a quick, routine drop-off turned into a lengthy, stressful, and avoidable two-week ordeal. I want to highlight one important caution for other customers: PostalAnnex's receipt contains terms and conditions stating they do not insure or take responsibility for drop-off items. Most customers likely overlook this, but based on my experience, it is something everyone should read and understand before trusting this location with packages that matter. I genuinely hope PostalAnnex takes this feedback seriously and improves accountability, training, and overall support, especially when errors clearly originate at the drop-off point.

We came to drop off an Amazon package return. The process was smooth, fast and hassle free.read more

Super easy to use the self service kiosk for my Amazon returns. It makes it so much faster! The…read morestaff are always jelpfulnwheb I get there though, even though the lines can sometimes be really long.

Absolutely horrible customer service. If I could, I would have given this location 0 stars. I have…read morehad so many issues with this location where they've lost my package, failed to retrieve some packages, didn't offer a refund for orders I've made online (saying that it wasn't their fault that they couldn't retrieve a package, when they're the ones who dropped it off at the wrong location), and so much more. I don't remember who helped me but it was a guy. I have already been waiting for 30 minutes to get helped (there was 5 people in front of me when I arrived) and he was unenthusiastic and didn't really want to help me with the item I needed to get shipped (as I sold something from online). He told me that I needed to buy one of their packaging bags/boxes because the one I had was invalid (I spent an extra $3 on it). A week later after the item shipped, I was charged an extra $7 because the package ended up being overweight by 1oz, which the guy did not mention while I was there. It was originally a 9oz package before the guy told me to switch it and I had already paid for the prepaid shipping label (which was the 1lb). He failed to notify me of the charge which made me furious as I was waiting in line for 30 minutes, forced me to buy a new packaging box because he didn't like the one I had (I've shipped with other locations with a similar box and never had an issue), and failed to tell me about the extra charge because the new package that I bought had extra weight to it. If you can, avoid this location at all cost. Ridiculous

Stupid delivery driver sent my package back. Fuck you guys. So trash , just leave it at the…read moreDOOR!!!!!!

Today I walked into this shop because I had to print a return label and ship something out…read more The worker made the process super easy for me! They had me scan a QR code that led me straight to my inbox on my iPhone, where I was able to add an attachment to print the return label that got sent to me. They printed it out and then had me choose a bag to send my return item. Super quick, easy, and only cost me around $3. They do charge an extra 50 cents to use card. I recommend bringing cash!

I have been using Post N Print for several years, and experiences like this are why I'll never go…read moreanywhere else. FedEx lost one of my shipments, and to make matters worse, I no longer had the receipt for the items I shipped. I spent several days trying to resolve the issue directly with FedEx, only to get nowhere. When I explained the situation at Post N Print, the owner immediately stepped in and handled everything for me. The very next day, she handed me a check for the full refund. She knows her customers by name, genuinely cares about them, and takes tremendous pride in her business. That pride really shows when something goes wrong. It's easy to provide good service when everything goes smoothly--it's how a business responds to problems that really matters, and Post N Print exceeded every expectation. Friendly, professional, and truly customer-focused. They have earned a lifetime customer, and I recommend them without hesitation.

I've been coming to this FedEx location for many years, and the service has always been great--but…read moreTerrance truly stands out. I work in Morgan Hill and live in San Jose, and I make a point to use this location because of him. Terrance greets you the moment you walk in, brings such a positive attitude, and takes the time to help thoroughly with anything you need. He's genuinely a breath of fresh air to work with. I've used FedEx for both personal and professional projects, and moving forward, I'll continue to use this location specifically because of the exceptional service Terrance provides.

This incident happened to me back in April. I dropped off my package. I measured the box ahead of…read moretime when I made my listing on Mercari. Next thing you know they take an extra $14.01 out of my profit. I asked Mercari and they said it was due to my measurement and their measurement being 1 inch off. I know my measurement was correct because I measured it before I did the listing. I took a measuring tape and took all my dimensions. While doing some research, I read that this is a common thing that has happened to other people. There's nothing I can do about it now because it's in the past and I can't prove it. Next time I have a package shipped I will make sure they measure it in front of me instead of just dropping it off because of this incident. Usually they tell me to scan it myself, and I put it in the dropbox be careful doing this because the measurements they take might not be accurate. All the work I did to sell my item and I made $1.00.

This Staples location in Gilroy saved me! We were out on location and one of the big cameras ran…read moreout of storage on the SD Card and I need another real fast. You'd think I'd have spare ones, but I didn't, so I yelped office supplies and found this Staples just off the 101 pretty nearby. Coming from the south just get off at Leavesley Re and go straight past the Denny's and head towards the Home Depot and Staples is just to the left. First thing I do, instead of wandering all over looking for the SD cards, is get some service and jus task, where they are. I was shown and picked out a couple of 256 GB cards and some red Sharpie markers. Check out was fast, credit card worked good, tap and pay! I'm glad this place was here, save my ass! Only delayed things maybe 30 minutes, so that's cool. Just get thru the rest of the day now!

The woman who helped me with my Amazon returns was very kind, patient, and informative even though…read moreI had a lot to return. She was very quick and made the task easy. She informed me of their bargain bins from Amazon as well! I will use them again :)