I just wanted to say this is the nicest usps I ever went to. They always have a postive attitude…read moreand treat everyone with such patience they are truly amazing I appreciate them all.

Wonderful long term knowledgeable staff. Very glad this business is part of our community. Thank…read moreyou

This is not a review I thought I would be leaving as it came out of no where as such an amazing…read moresurprise.... I couldn't wait to post here. A few days ago I was heading out my door and heard a honking. I opened the door and there was a postal truck with a guy getting out. It was later in the day. He approached me with a package for someone in my home. He told me that the package had just come in and he wanted to get it to us. He proceeded to tell me his staff had all left for the day so he thought he would do it himself. Wait?!?! Whaaaaat?!?! Your staff all went home and you drove all the way to our house to deliver this package after hours. Whoa! Who does something this awesome in this day and age? We rarely see this level of service anywhere... I asked him his name and he said it is Lamson. Lamson is the postmaster of the San Martin Post Office and this guy deserves to be recognized not only for his high standard of care for people in the community, but his dedication to his job and his high bar of excellence.I thanked him sincerely just blown away that he did this I was so blown away that I went to the Post Office the next day to thank him again and I also feel the necessity to recognize him publicly for who he is to our community. Please remember to thank this person when you stop in the San Martin Post Office. People in his position are always hearing complaints and are dealing with angry customers... especially at the Post Office. This guy needs to hear appreciation from the community for going the extra mile. I am quite sure we aren't the first people to receive his kindness and we won't be the last. People need recognition. It helps to keep the flow of kindness going when we remember to thank someone for their service to everyone. The next person just might be you. Thank you Lamson! You are an asset to our USPS in San Martin and definitely to our community.

I Drove to San Martin from San Jose today to pick up some mail for family. Vintage Vibes for sure!!…read moreAs I walked in I could hear a customer yelling at the clerk. The customer was completely unhinged and shaking with anger. On the way out after taking pictures inside I complemented the clerk's professionalism and wished her a great rest of her day. Allison I really do admire your patience and positive spirit.

At the post office dropping off an envelope. Always like to use the outside mailboxes because they…read moreare always very convenient. However, for some reason they moved the mailboxes back away from the curb and eliminated the easy drop off. Now I need to get out of my car to drop the mail in the mailbox. No biggie, however, quick and easy is always appreciated.

Today I went to the Post office to mail some packages to international shipping Angel help me he…read morewas very helpful but I had bad experience in the past with the staff but I really appreciate Angel for his good work Thank you so much

Andrew is a true blessing! Thank you Andrew for all your help! He is super knowledgeable and…read morepatient. Thank you Andrew!

Super rude customer service didn't wanna take my package because it wasn't taped correctly and he…read moredidn't wanna do his job was on the phone screaming at a customer super disrespectful and disappointing

Super friendly and very helpful, but unfortunately, I cannot use them any longer. They charge to…read moredrop off US postal.

I would like to provide detailed feedback regarding a recent experience at PostalAnnex, as what…read moreshould have been a simple drop-off turned into nearly two weeks of confusion, rerouting, and unnecessary frustration. On the same day, I brought in two items: 1. A return package intended for the merchant recipient 2. Another package intended for Amazon Both items were dropped off, scanned, and accepted at PostalAnnex. However, both were mishandled: * The return package meant for the merchant recipient was incorrectly delivered to Amazon. * The package intended for Amazon was somehow delivered back to my home instead of to Amazon. These were two separate items, dropped off at the same time, and both ended up at completely wrong destinations, something that should never happen. What made the situation significantly worse was the complete lack of support from PostalAnnex once the issue surfaced. When I contacted Sanjay, I was not offered any assistance, investigation, or sense of accountability. Instead, he immediately distanced himself from the situation and sent me the following message: "The drop off service is offered as a courtesy to our customer. The packages are handed off to the respective carriers. Please file a claim online at usps.com. We do not insure the drop off package's contents or value. The receipt itself has the terms and conditions." -- Sanjay This response was dismissive, particularly considering that both items were scanned and accepted at PostalAnnex, a step customers trust precisely because it is supposed to ensure accuracy and responsibility. When I spoke with USPS, I was told the matter needed to be addressed by PostalAnnex, since that is where the items were physically processed. Yet PostalAnnex declined to assist in any way, leaving me stuck between two parties, each redirecting me to the other, with no ownership taken by the location that actually handled the drop-off. The only support I received throughout this ordeal was from the customer service representative at the merchant recipient, who had no obligation to help but still guided me through the situation and helped ensure a resolution. What should have been a quick, routine drop-off turned into a lengthy, stressful, and avoidable two-week ordeal. I want to highlight one important caution for other customers: PostalAnnex's receipt contains terms and conditions stating they do not insure or take responsibility for drop-off items. Most customers likely overlook this, but based on my experience, it is something everyone should read and understand before trusting this location with packages that matter. I genuinely hope PostalAnnex takes this feedback seriously and improves accountability, training, and overall support, especially when errors clearly originate at the drop-off point.

Surprised this place hasn't gotten a review yet. I come in every so often to drop of packages or…read moreget help with rates and questions I have. I always miss his name but the gentlemen who works the counter as well as a very nice lady are always both the definition of good customer service and on top of that there hasn't been a day I haven't been greeted with a smile and upmost care. That kind of service deserves recognition and the role they play in general specially in our San Martin community is well appreciated. Thanks guys !

This Staples location in Gilroy saved me! We were out on location and one of the big cameras ran…read moreout of storage on the SD Card and I need another real fast. You'd think I'd have spare ones, but I didn't, so I yelped office supplies and found this Staples just off the 101 pretty nearby. Coming from the south just get off at Leavesley Re and go straight past the Denny's and head towards the Home Depot and Staples is just to the left. First thing I do, instead of wandering all over looking for the SD cards, is get some service and jus task, where they are. I was shown and picked out a couple of 256 GB cards and some red Sharpie markers. Check out was fast, credit card worked good, tap and pay! I'm glad this place was here, save my ass! Only delayed things maybe 30 minutes, so that's cool. Just get thru the rest of the day now!

The woman who helped me with my Amazon returns was very kind, patient, and informative even though…read moreI had a lot to return. She was very quick and made the task easy. She informed me of their bargain bins from Amazon as well! I will use them again :)

Really great service and fast. Dee helped me with my FedEx shipping. Very knowledgeable and patient…read morewith me while I asked a ton of questions. Thank you!

I have used their services a number of times. Most recently I had them do funeral cards for my…read morefather's funeral. Darshani spent the time with me to customize and did a beautiful job. This was an emotional order for me and I can't thank her enough for her compassion and professionalism.

We came to drop off an Amazon package return. The process was smooth, fast and hassle free.read more

Super easy to use the self service kiosk for my Amazon returns. It makes it so much faster! The…read morestaff are always jelpfulnwheb I get there though, even though the lines can sometimes be really long.