I've been living at Paloma for over two years, and about a year ago, I moved to a different unit. I…read morehonestly have nothing but wonderful things to say about the management office and the maintenance team. The maintenance service has always been amazing--they respond quickly, resolve issues efficiently, and are always attentive and helpful. I also really appreciate that the community takes our pets into consideration. That's something I truly value and definitely see as a big plus. Today, I was pleasantly surprised when Milo received this sweet gift from the building management, and it honestly made my day. It's little gestures like this that make you feel appreciated and welcomed. Overall, I've had a truly wonderful experience living at Paloma over the years, and I'm very grateful for the great service, attention, and care from the entire team.

Visited as a guest for a friend's birthday party. Super convenient location for an apartment as…read moreit's close to the freeway and you're literally right next to the mall, lots of stuff for you to go do if you live there. You can go drop by and get food, go to the theaters, go to Round 1, and much more. Even better for your guests considering the mall has so much parking. I have no idea why people are getting destroyed by getting towed in the parking garage for guest parking. Round 1 and theaters are literally opened until the late morning night, so cars will naturally already be there, but I digress. It's a newer, nice looking apartment. Lounge room is really nice and fancy looking. Completely decorated. TV with a large couch and tables and seats, I guess there's blankets there too, a fireplace we're not too sure how to turn on, a large dining room table in the middle with a sink (strangely motion and physically controlled), fridge, and drawer microwave (never seen this before), and booth seating, and several other seats in the front area too. You can have quite a large party and reception here. There's free guest Wi-Fi as well. Outside there's a nice BBQ area and the restrooms near the pool area are clean. I think my only issue is that when you're not in the lounge area, it's SUPER hot and muggy. Meaning the hallways and walking from here and there. Other than that, pretty nice!

The Row is legit. This is coming from me who has exquisite…read moretaste in pretty much anything and everything. Just being honest. Facts are facts. I've lived in some of the nicest most luxurious apartment communities in Orange County including Halcyon House, One uptown Newport and the Royce. Even though some of the others have better "location" there is no disputing that. I believe the row has the best bang for your buck and overall the best experience. Lived at The Row at Red Hill for about a year now and it's been a great call. Location is hard to beat -- quick access to the 55 and 5, and having the onsite retail means a lot of errands happen without ever getting in the car. The amenities here are genuinely top notch -- the gym and fitness area are some of the best I've had at an apartment community, and the rooftop pools are a huge win, especially living in SoCal. Those two alone get a ton of use from me and they're kept up well, which honestly matters more day-to-day than people expect. The gym is probably as good as it gets for OC as far as apartment communities are concerned. But the real reason I'm writing this is Jose and Margarita. Jose handles the outdoor common areas -- streets, the dog park, landscaping -- and it's obvious he takes pride in it. The man does not play around, he does the job perfectly. The grounds always look sharp, not just "fine." Margarita covers the parking garage and building hallways, and same thing: consistently clean, no slacking, every single day. It's easy for property management to talk about amenities and community, but what actually makes a place livable is people like Jose and Margarita showing up and doing the work right, day in and day out. That's the difference between an apartment complex that looks good in photos and one that's actually well run. This one's the latter, and a big part of that is them. Honorable mention to everyone else. The leasing staff as well as resident relations team are always super nice and professional. Five stars, easy recommend.

My wife and I moved into The Row approximately one month ago, and unfortunately, our experience has…read morebeen extremely disappointing--especially considering this is the most expensive apartment community we have ever lived in. Since moving in, we have dealt with an ongoing ant infestation throughout our unit, primarily in the kitchen. We have found ants around the stove, microwave, cabinets, countertops, and numerous other areas. This is not an occasional ant or two; it has been a persistent problem that has made us extremely uncomfortable in our own home. Management has sent pest control to our unit twice. The first treatment did little, if anything, to improve the problem. Pest control returned two days later, and we were instructed to leave our home for four hours following the treatment. What concerned me most was how quickly the second visit appeared to be completed. After letting the technician into the unit, I left to walk my dog and briefly stopped at our vehicle on the second floor to drop something off. I was at my vehicle for approximately 30 seconds. By the time I reached the first floor, the technician was already downstairs with me. Based on that timeline, he could not have been inside our unit for more than a couple of minutes. I do not understand how an entire unit with a widespread infestation could have been thoroughly inspected and treated in that amount of time. I have repeatedly expressed my concerns to the leasing office, but the only solution offered has been to send pest control back yet again. No meaningful alternative, cleaning assistance, rent or fee consideration, or other accommodation has been offered despite the continued disruption. I work from home and have meetings and important deadlines throughout the day. I cannot repeatedly vacate my home for four hours only to have someone seemingly spend a couple of minutes inside without resolving the problem. It's already been 2 times and there's no improvement and quite frankly, it seems like a "sucks it's your problem, but thankfully it's not mine" type of mentality. At this price point, we expected a much higher level of service and responsiveness. Instead, we feel that once our lease was signed and our rent was secured, our concerns stopped being treated with urgency. We are not asking for special treatment--we are asking for effective pest control and a management response that reflects the amount residents are paying to live here. I've had a PLETHORA of ants crawling on my back, face, etc. and I'm over it. Based on our experience during our first month, I strongly recommend that prospective residents ask detailed questions about pest problems and how management handles unresolved maintenance issues before signing a lease. I sincerely hope management takes meaningful action to resolve this situation, and I will update this review if the problem is properly addressed.

I moved here for work and have absolutely loved living here. The community is quiet, peaceful, and…read moresurrounded by so much greenery, making it a wonderful place to call home. The residents are respectful, and the atmosphere is friendly and welcoming. One of the best things about living here has been Andreea, the property manager. She is incredibly kind, responsive, and efficient. Anytime I've had a question or needed something, she has taken care of it quickly and professionally, which has made living here completely stress-free. I'm only moving because I'm relocating to Los Angeles. Otherwise, I would have happily stayed. This place truly feels like a hidden gem, and I would highly recommend it to anyone looking for a peaceful, well-managed community.

Living here has been fantastic! It's been almost a year now and loving our apartment. The area is…read morenice and quiet, apartment is cozy, and this complex is in the middle of a lot of great places in OC. Would highly recommend living here!

I want to give a huge thank you to Isabella Hood in the leasing office and Thomas from maintenance…read morefor their outstanding help. They were both incredibly professional, kind, and responsive, and they resolved an issue I had quickly and perfectly. I really appreciate Thomas going above and beyond throughout the process. As a new tenant they make me felt very welcome!

This place was an amazing home for us for four years, and it was honestly bittersweet to move out…read more The leasing office staff is incredible. They were always friendly, responsive, and genuinely helpful, never making us feel like asking questions or requesting assistance was a burden. The property was consistently well maintained throughout all four years, and every maintenance request was handled within 24 hours (usually even sooner). The amenities are fantastic, especially the rooftop pool. We also had great parking and always felt like our cars were safe and secure. One of the things we appreciated most was how safe and respectful the community felt. In four years, I never experienced anything suspicious or concerning. We never heard our neighbors through the walls, never had issues with bugs or pests, never dealt with difficult neighbors, never had parking problems, and never felt unsafe. We also never had issues with packages getting stolen or lost. Overall, we had a wonderful experience at The Marke and would absolutely recommend it to anyone looking for a well-managed, safe, and enjoyable place to live.

If you're considering living at Bloom Apartments, ask detailed questions about the guest parking…read moresituation before signing a lease. In my opinion, it is one of the biggest drawbacks of living here. The building has only one designated guest parking space for approximately every 11 apartments, despite management acknowledging there isn't enough guest parking and that there is virtually no alternative parking nearby. Because the building is secure and there are no surrounding businesses that would attract outside parking, virtually every vehicle parked there belongs to either a resident or a legitimate guest. The reality is that you cannot count on being able to have guests over. The odds of finding an available guest parking space are extremely low, so you can't realistically invite friends or family over expecting they'll have somewhere to park. Some residents have even resorted to parking in the guest spaces themselves just to keep their own assigned space available for an expected visitor later. That tells you how impossible the guest parking situation has become. What makes this even more frustrating is that the property reserves several parking spaces for prospective residents touring the building. Those spaces are often empty, yet if a guest parks in one because the guest parking is full, management will promptly have the vehicle towed--without warning. Retrieving the car can cost around $600, and the towing yard is about 25 minutes away. When I asked what residents are supposed to do when guest parking is full, the only solution offered was to pay for an additional parking space rather than providing a reasonable accommodation for guests. I understand that parking rules are necessary, but designing a building with inadequate guest parking and then relying on expensive towing instead of finding practical solutions creates an unnecessarily stressful experience for residents and their visitors. If having friends or family visit your home is important to you, this is something you should seriously consider before leasing at Bloom Apartments Unfortunately, the Bloom only

I really enjoyed my tour of this property. Yolanda and Steven are a great team! They were…read morewelcoming, professional, and made the entire experience enjoyable from start to finish. They took the time to answer all of my questions and made me feel confident about the community. The property was clean, well maintained, and clearly well cared for. It has a great atmosphere, and I could easily see it being a wonderful place to call home. I highly recommend taking a tour if you're considering moving here!

Wonderful spot! Should have applied on the spot! The unit i wanted went fast hopefully a similar…read moreopens up soon for me. Thank you jonathan for showing me the best of the place appreciate the attentiveness.

Wonderful experience! The property is fantastic with SO much for residents. My leasing agent,…read moreJonathan, was informative and professional, and he answered all my annoying questions. This is a prime location with fantastic amenities and features!

I absolutely love living here! The location is central, the grounds are well maintained, and…read moreeveryone that works here is so nice. We had the best experience in the Leasing Office. They went out of their way to make us feel welcome & helped answer all of our questions. The maintenance team is professional & very quick to resolve requests. Prisma is one of the best places I've lived in by far!

I loved my time here. It was clean, and quiet. Maintenance was immediate when needed. Special shout…read moreout to my girl Katherine. She was always a light, and so kind from touring the place, until I moved out. I'm moving in with my bf now so it's time to say goodbye, but I enjoyed my time here!

First month living here and I love it!!! Everyone so far is great from employees to neighbors…read more Update don't move here if you plan on sle

It's gearing up to 3 years of staying in Prisma! We've upgraded from 1 bedroom to 2, from 1 side of…read morethe building to the other, and we couldn't have been more satisfied. The management team is consistently looking at ways to engage our community with food trucks, events, and treats! There are a ton of residents who have been here for years and definitely make us feel safe and homey. We can't praise the maintenance and custodial team enough. Our work orders are worked on in less than 24 hours. They're respectable and quick. Alberto and Clara are the most hardworking duo ever, regardless of the weather - they make sure to keep our complex clean; most importantly, they do it with such a genuine smile. They've been here since we moved in and have seen our family grow and have constantly been just as sweet as the first day we met them.

10/10 experience living here. Worth every dollar the amenities are insane and staff is amazing…read more Super nice and welcoming. Shout out Jio and Gracie for all there help !

I have the absolute best experience with Jio the assistant community manager at The George. She is…read moresuch an amazing hostess and never fails to show that community at The George is family friendly. I'd definitely recommend for you guys to visit Jio at The George to anyone looking for quality living.

4 memorable years at Mesa Pines - all because of the convenient location, quiet/clean complex and…read moreDora, the property manager. My fiancé and I have had our share of apartment living pre Mesa Pines. We've been through rude property managers, dirty/unkept grounds, horrible neighbors and more. To say we felt relief and contentment when we moved to Mesa Pines is an understatement. Dora is communicative, efficient and most of all empathetic. We felt safe, happy and at home at Mesa Pines. She created a cozy community of friendly, respectful neighbors all while taking care of everyone's needs. You'll be taken care of here :)

Great place to live! The property manager, Dora, is amazing and handles any issues quickly and…read moreefficiently. Also it's a very clean and quiet community. 10/10 would recommend!