I'm really conflicted writing this because my boyfriend and I actually like our apartment and the…read moreoverall vibe here, but the amount of misinformation we've dealt with in just 4 months is honestly unacceptable. When we were apartment hunting, a huge selling point was being told that each leaseholder would get 7 guest parking permits a month. It sounded like a decent plus to the nightmare parking situation (virtually no guest spots or street parking in general; $150/month for an extra parking spot with a year-long waitlist). Instead, we found out the leasing agent completely LIED to us--it's actually 7 permits PER household, not PER person. I know we did not mishear this during the leasing process and that we were explicitly told we would receive 21 permits in total for the 3 leaseholders we had for our unit. When I brought this up, management admitted we were lied to, but they didn't even offer a single solution or credit for the $10-per-pass fee we're now stuck with. It feels like they'll say anything just to get a lease signed. The lack of communication between the office and security is just as frustrating. I've been kicked out of the "24-hour" business center TWICE by security because they weren't told the correct hours. I actually had to email a leasing agent myself and show the security guard the email on my phone just so she'd believe me--and even then, she took a photo of it like she still didn't trust me. It shouldn't be the resident's job to train the building's security on their own amenities! On top of that, we've already had to re-sign our entire lease two months after moving in because the office messed up the numbers on the original documents. While the unit itself is modern and I appreciate the gym and the package lockers, the "unseen"parts of living here are exhausting. The fire alarms go off at 3 AM for no reason, the power has flickered out multiple times, and it took around a week to get a working microwave when ours died. I still have 11 months left on my lease, and I'm genuinely worried about what else was a lie or what else will break. I'm mostly upset that they admitted we were lied to by their agent and took no action to make it right with us. If you're looking to move here, I'd suggest getting every single promise in writing, because their verbal word doesn't seem to be honest. I will keep this updated.

After 28 months, I have to move units due to the hardwood floors as the sound above leaks through…read moreawfully. Paloma is a newer apartment complex opened in mid-late 2023. The lobby/leasing office/mail area really makes a grand impression when you first see it and it stands out above every other complex that I have toured. Flooring/thickness: 2/5 Soundproofing of the flooring in the unit above gets a 0/5 You will hear a dog running back and forth. You can definitely hear anyone without slippers or if they drop something on the floor. and it's horrible if they have people over. Luck of the draw here of your neighbor. I was lucky the first 24 months, but now I have to move because of this as talking to them didn't help. It's "just apartment living" is how it's dismissed. It's constant sounds 16 hours a day now and unlivable for me as it constantly occupies your attention even until 2 AM. You will need to get a top floor as the noise leaks through. The adjacent wall sound isolation gets a 4.5/5 You will rarely hear them unless a sound speaker is cranked up or if the sounds leak in from the hallway. Noise pollution: 2/5 -Outside facing apartments will get the freeway noises of loud cars racing down the freeway. -Mall facing apartments will get loud cars without mufflers and motorcycles. -Inside facing apartments will get parties or pool sounds and kids screaming Air Quality: 3/5 Obviously close to the freeway, you can see black particulate that isn't dust build up atop your car. Ventilation fans and the front door also pull in smoke and grilling smell from people cooking in the patio if your apartment is in the path of the natural draft. Mail / Locker system: 5/5 Mail, Package lockers, and a package room Garage / EV Charging: 5/5 More Charging spots and setups than other complexes Blind spot mirrors around corners installed Spots are decent sized Keys / Access: 5/5 FOB or App/phone entry. No keys or code panel entry. On-site Leasing Office and Patrol: 5/5 They're onsite and responsive. Most places are outsourced, or off-site. Overnight patrol as well for security. Charles is great at the leasing office and helped me with a transfer. Intrusiveness: 3/5 Odd one but they will need to enter your apartment even if you are not home almost every 2 months due to annual inspections with more than two days notice: Fire Alarm, HVAC, Dryer Cleaning, Water Meter, Smoke Alarm, Appliance Inspection, etc. Walkability: 3.5/5 The closed off wellsfargo lot and missing sidewalk, and mall construction lower the score a bit for the area around, but there is still a mall you can walk through. The closed off wells fargo & missing sidewalk somewhat impedes the walkability to the local mother's market and chipotle. This remains a 4/5 after touring 18 more complexes in the local 10 miles. The score stays high as I've chosen to move within the complex for a continued stay and to avoid the annoyance and costs of fully moving. If you are sensitive to noise, this might lower to a 3/5. If I were not already here, this would still be in the top 3. It takes a lot for someone to review or bother to update one but i am annoyed enough to do so.

The Row is legit. This is coming from me who has exquisite…read moretaste in pretty much anything and everything. Just being honest. Facts are facts. I've lived in some of the nicest most luxurious apartment communities in Orange County including Halcyon House, One uptown Newport and the Royce. Even though some of the others have better "location" there is no disputing that. I believe the row has the best bang for your buck and overall the best experience. Lived at The Row at Red Hill for about a year now and it's been a great call. Location is hard to beat -- quick access to the 55 and 5, and having the onsite retail means a lot of errands happen without ever getting in the car. The amenities here are genuinely top notch -- the gym and fitness area are some of the best I've had at an apartment community, and the rooftop pools are a huge win, especially living in SoCal. Those two alone get a ton of use from me and they're kept up well, which honestly matters more day-to-day than people expect. The gym is probably as good as it gets for OC as far as apartment communities are concerned. But the real reason I'm writing this is Jose and Margarita. Jose handles the outdoor common areas -- streets, the dog park, landscaping -- and it's obvious he takes pride in it. The man does not play around, he does the job perfectly. The grounds always look sharp, not just "fine." Margarita covers the parking garage and building hallways, and same thing: consistently clean, no slacking, every single day. It's easy for property management to talk about amenities and community, but what actually makes a place livable is people like Jose and Margarita showing up and doing the work right, day in and day out. That's the difference between an apartment complex that looks good in photos and one that's actually well run. This one's the latter, and a big part of that is them. Honorable mention to everyone else. The leasing staff as well as resident relations team are always super nice and professional. Five stars, easy recommend.

My wife and I moved into The Row approximately one month ago, and unfortunately, our experience has…read morebeen extremely disappointing--especially considering this is the most expensive apartment community we have ever lived in. Since moving in, we have dealt with an ongoing ant infestation throughout our unit, primarily in the kitchen. We have found ants around the stove, microwave, cabinets, countertops, and numerous other areas. This is not an occasional ant or two; it has been a persistent problem that has made us extremely uncomfortable in our own home. Management has sent pest control to our unit twice. The first treatment did little, if anything, to improve the problem. Pest control returned two days later, and we were instructed to leave our home for four hours following the treatment. What concerned me most was how quickly the second visit appeared to be completed. After letting the technician into the unit, I left to walk my dog and briefly stopped at our vehicle on the second floor to drop something off. I was at my vehicle for approximately 30 seconds. By the time I reached the first floor, the technician was already downstairs with me. Based on that timeline, he could not have been inside our unit for more than a couple of minutes. I do not understand how an entire unit with a widespread infestation could have been thoroughly inspected and treated in that amount of time. I have repeatedly expressed my concerns to the leasing office, but the only solution offered has been to send pest control back yet again. No meaningful alternative, cleaning assistance, rent or fee consideration, or other accommodation has been offered despite the continued disruption. I work from home and have meetings and important deadlines throughout the day. I cannot repeatedly vacate my home for four hours only to have someone seemingly spend a couple of minutes inside without resolving the problem. It's already been 2 times and there's no improvement and quite frankly, it seems like a "sucks it's your problem, but thankfully it's not mine" type of mentality. At this price point, we expected a much higher level of service and responsiveness. Instead, we feel that once our lease was signed and our rent was secured, our concerns stopped being treated with urgency. We are not asking for special treatment--we are asking for effective pest control and a management response that reflects the amount residents are paying to live here. I've had a PLETHORA of ants crawling on my back, face, etc. and I'm over it. Based on our experience during our first month, I strongly recommend that prospective residents ask detailed questions about pest problems and how management handles unresolved maintenance issues before signing a lease. I sincerely hope management takes meaningful action to resolve this situation, and I will update this review if the problem is properly addressed.

I moved here for work and have absolutely loved living here. The community is quiet, peaceful, and…read moresurrounded by so much greenery, making it a wonderful place to call home. The residents are respectful, and the atmosphere is friendly and welcoming. One of the best things about living here has been Andreea, the property manager. She is incredibly kind, responsive, and efficient. Anytime I've had a question or needed something, she has taken care of it quickly and professionally, which has made living here completely stress-free. I'm only moving because I'm relocating to Los Angeles. Otherwise, I would have happily stayed. This place truly feels like a hidden gem, and I would highly recommend it to anyone looking for a peaceful, well-managed community.

Living here has been fantastic! It's been almost a year now and loving our apartment. The area is…read morenice and quiet, apartment is cozy, and this complex is in the middle of a lot of great places in OC. Would highly recommend living here!

I want to take a moment to recognize the amazing job our cleaning lady Alma does at our apartment…read morecomplex. She consistently keeps the hallways, stairwells, and common areas spotless and fresh. You can really see the attention to detail in her work. Everything always looks organized, clean, and well cared for. It makes a big difference coming home to such a clean environment. Her hard work, reliability, and dedication definitely do not go unnoticed. I truly appreciate the effort she puts in every day to keep our apartments looking great!

there is no less than 0 stares…read more I lived at The Marke for five years, and after everything I experienced, I cannot recommend this apartment community to anyone. I was never late on my rent because my payments were set up on autopay. What is frustrating is that whenever management wants money from you, they have no problem texting, calling, and emailing repeatedly. But when it comes to communicating important information that affects you financially, that same level of communication seems to disappear. During my last year there, I was charged an additional $265 per month for a month-to-month rate. Not once did management have the courtesy to call or email me to clearly explain why I was suddenly being charged hundreds of dollars more every month. After living there for five years and consistently paying my rent, I expected much better communication. The amenities were another disappointment. The bowling alley was constantly out of service, the pool was old, and other equipment and amenities seemed to work one day and be broken the next. You are paying for amenities that you cannot consistently use. I also went through an extremely disturbing incident while living there when someone fell from a balcony and landed on my patio and died. Despite how traumatic that experience was, I never caused problems for management or used it as a reason to complain about the property. At one point, I asked about transferring to a two-bedroom apartment. Management told me there was only one available and that I could only see it on a Friday. I waited a week, called that Friday morning to confirm my appointment, and suddenly I was told the apartment had already been rented. How does that happen when I was specifically told to wait until Friday to see it? In hindsight, I am very glad I did not transfer into another unit there. That same day, I gave management verbal notice that I would be moving out. They asked me to submit the notice through their portal, but, as happened often, the portal was not working. I ended up sending the notice directly by email. During my final week, I contacted management to make sure there was nothing else I needed to do before moving. I was then told that they supposedly had no record or knowledge that I was leaving and wanted to charge me for an additional full month. I had already committed to and was paying rent at my new place. I had to escalate the situation to higher management just to get the additional charge reduced. Even after escalating it, I still ended up paying for approximately 10 extra days that I did not expect to pay. Now, after moving out, they are asking me for even more money for cleaning, after already using my entire $500 security deposit. I expected to receive at least part of my deposit back, or at the very least walk away owing nothing more. I originally did not want to post a negative review after living there for so many years. However, after receiving repeated communications asking for more money, I feel other people considering The Marke should know what my experience was like. After five years as a resident who paid rent on time, I expected basic communication, reasonable treatment, and some level of appreciation for being a long-term tenant. Instead, my final experience was stressful, expensive, and extremely disappointing. I would not recommend The Marke to anyone looking for a place to live.

I really enjoyed my tour of this property. Yolanda and Steven are a great team! They were…read morewelcoming, professional, and made the entire experience enjoyable from start to finish. They took the time to answer all of my questions and made me feel confident about the community. The property was clean, well maintained, and clearly well cared for. It has a great atmosphere, and I could easily see it being a wonderful place to call home. I highly recommend taking a tour if you're considering moving here!

If you're considering living at Bloom Apartments, ask detailed questions about the guest parking…read moresituation before signing a lease. In my opinion, it is one of the biggest drawbacks of living here. The building has only one designated guest parking space for approximately every 11 apartments, despite management acknowledging there isn't enough guest parking and that there is virtually no alternative parking nearby. Because the building is secure and there are no surrounding businesses that would attract outside parking, virtually every vehicle parked there belongs to either a resident or a legitimate guest. The reality is that you cannot count on being able to have guests over. The odds of finding an available guest parking space are extremely low, so you can't realistically invite friends or family over expecting they'll have somewhere to park. Some residents have even resorted to parking in the guest spaces themselves just to keep their own assigned space available for an expected visitor later. That tells you how impossible the guest parking situation has become. What makes this even more frustrating is that the property reserves several parking spaces for prospective residents touring the building. Those spaces are often empty, yet if a guest parks in one because the guest parking is full, management will promptly have the vehicle towed--without warning. Retrieving the car can cost around $600, and the towing yard is about 25 minutes away. When I asked what residents are supposed to do when guest parking is full, the only solution offered was to pay for an additional parking space rather than providing a reasonable accommodation for guests. I understand that parking rules are necessary, but designing a building with inadequate guest parking and then relying on expensive towing instead of finding practical solutions creates an unnecessarily stressful experience for residents and their visitors. If having friends or family visit your home is important to you, this is something you should seriously consider before leasing at Bloom Apartments Unfortunately, the Bloom only

Wonderful spot! Should have applied on the spot! The unit i wanted went fast hopefully a similar…read moreopens up soon for me. Thank you jonathan for showing me the best of the place appreciate the attentiveness.

Wonderful experience! The property is fantastic with SO much for residents. My leasing agent,…read moreJonathan, was informative and professional, and he answered all my annoying questions. This is a prime location with fantastic amenities and features!

I absolutely love living here! The location is central, the grounds are well maintained, and…read moreeveryone that works here is so nice. We had the best experience in the Leasing Office. They went out of their way to make us feel welcome & helped answer all of our questions. The maintenance team is professional & very quick to resolve requests. Prisma is one of the best places I've lived in by far!

I loved my time here. It was clean, and quiet. Maintenance was immediate when needed. Special shout…read moreout to my girl Katherine. She was always a light, and so kind from touring the place, until I moved out. I'm moving in with my bf now so it's time to say goodbye, but I enjoyed my time here!

It's gearing up to 3 years of staying in Prisma! We've upgraded from 1 bedroom to 2, from 1 side of…read morethe building to the other, and we couldn't have been more satisfied. The management team is consistently looking at ways to engage our community with food trucks, events, and treats! There are a ton of residents who have been here for years and definitely make us feel safe and homey. We can't praise the maintenance and custodial team enough. Our work orders are worked on in less than 24 hours. They're respectable and quick. Alberto and Clara are the most hardworking duo ever, regardless of the weather - they make sure to keep our complex clean; most importantly, they do it with such a genuine smile. They've been here since we moved in and have seen our family grow and have constantly been just as sweet as the first day we met them.

I live next door to Prisma and their fire alarms go off all day and night. The tenants and their…read moreguests speed through their alleyway honking and being inconsiderate to the surrounding homes. Constant repairs and construction going on the properties exterior all year long. Also, reading the reviews from the actual tenants I'm surprised anyone signs a lease here at all. I cant wait to move far away from this building and so do their own tenants.

I've been a member of The George community for two years now. It has been great, everyone is…read moreextremely polite, courteous and respectful. It was my first time this year attending the summer pool party hosted by Jiovana, she did an amazing job coordinating the music, food and games. We are so lucky to have her as our property manager. I'm looking forward to next year and the future events to come

Best time living here, thanks to Giovanna who made it possible she's the best…read more Highly recommend for those looking to live at the best place in OC

Great place to live! The property manager, Dora, is amazing and handles any issues quickly and…read moreefficiently. Also it's a very clean and quiet community. 10/10 would recommend!

Had the pleasure of living at Mesa Pines for only a year, and it was truly the best renting…read moreexperience I've ever had. I only moved out because I bought a place. Dora is an incredible property manager - extremely communicative, friendly, and caring. She genuinely cares about all the residents and wants the best for everyone. The complex itself is also great! Conveniently located near great restaurants, grocery stores, the freeway, and the beach, it really is super close to everything. The one bedroom apartment my boyfriend and I lived in was renovated, quiet, and had everything we needed. If you're looking for a spot in Costa Mesa, definitely consider Mesa Pines. Even if they don't have openings, it's worth getting added to the waitlist.