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    Sansone Air Conditioning

    2.6 (53 reviews)
    Closed 8:00 am - 8:00 pm

    Services - Sansone Air Conditioning

    Plumbing inspection

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    mold report from NEGLECT

    Do not use Sansone for ANYTHING. I bought a house 2 years ago and put $2m is renovation and upgrades. I contracted with Sansone to purchase and install 3 HVAC units in the home. All three were installed improperly and leaked throughout the entire home in the attic. This caused over $1.5m in damages. Black mold throughout the house. Had to move out and buy another home!! All along Sansone said they would make good on the negligence and now when it comes to writing the check they are not doing it. STAY AWAY from this company if you like your house!! Feel free to call me with any questions John Clancy 914-329-9809 Sent from my iPhone

    I don't recommend this company. They price gouge and make up leaks that aren't present in order to charge you more for work. Total scumbag move by the plumber. Never found the leak and made up one. Had a leak detection company tell me the real problem and where the leak was located. Company destroyed my home. Jack hammered through pipes. Broke the main line. [[HIGHLIGHT]]Had to insist with plumber and company to fix the issue.[[ENDHIGHLIGHT]] The big companies only care about scamming its customer base instead of actually fixing the problem. Money focused just like doctors nowadays.

    Real levels from 2nd opinion A/C Compamy

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    Review Insights

    Photo of Sharon A.
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    4 years ago

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    5 years ago

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    4 years ago

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    5 years ago

    Business owner information

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    Anthony P.

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    3 years ago

    Helpful 5
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    4 years ago

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    4 years ago

    I highly recommend this business. It was a wonderful experience with customer service and the installation of the WiFi thermostat.

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    5 years ago

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    Anthony P.

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    5 years ago

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    5 years ago

    I've been in the service industry for years and I can honestly say this is a great company with an excellent team of people.

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    4 years ago

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    11 years ago

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    Page 2 of 2

    Ask the Community - Sansone Air Conditioning

    Review Highlights - Sansone Air Conditioning

    Alex from Plumbing was very detailed and knowledgeable about a plumbing issue in my condo.

    Mentioned in 2 reviews

    Read more highlights

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    A R Williams Air Conditioning

    A R Williams Air Conditioning

    4.9
    (166 reviews)

    I'd give AR Williams a mixed but fair review…read more I initially called because I have a 7 to 8 year old Mitsubishi mini split in my garage that had stopped cooling. After calling several other HVAC companies that weren't interested in working on a mini split, someone else in the construction industry recommended AR Williams. When I first called, I was told they generally don't work on mini splits either. After explaining that I also had a conventional split system in my house that needed attention and that I wasn't interested in hiring two different companies, they agreed to come out and look at both systems. The technician who came out was excellent. He was professional, courteous, knowledgeable, and took the time to explain what he was seeing. He quickly determined that the mini split had lost its refrigerant charge. After adding R-410A, we were immediately able to hear the leak coming from the indoor head unit, confirming the system had a refrigerant leak. At that point, he discussed replacement options. They preferred replacing the system rather than repairing an older R-410A unit, while I decided I'd rather look into sourcing a replacement indoor head myself. My only real complaint is the pricing model. The technician spent roughly an hour and a half at my house, and the bill came to just over $600. Coming from the construction and service industry myself, I'm accustomed to straightforward hourly labor plus material markup. AR Williams uses flat-rate, software-based pricing where each task has a predetermined price regardless of how long it takes or the actual material cost. That's simply not a pricing model I'm personally comfortable with. I don't have any complaints about the technician or the professionalism of the visit. In fact, I'd happily have him back. My decision not to use AR Williams again is based solely on their pricing structure, not the quality of the people they employ. If you're comfortable with flat-rate pricing, you may have a different experience than I did. It just isn't the right fit for me.

    My AC went out at 8pm on Thursday night. I called to inquire when they could assist me and they had…read morea call-taker ready to assist me immediately with scheduling an appointment for the next morning. First setting the appointment was a breeze with an instant text confirmation. I received a confirmation text when the tech was enroute. Tech was friendly and knowledgeable. He explained the issue and how he would fix it. This was a new home I bought 7 months ago and the previous owner apparently didn't do many services on the unit. He thoroughly cleaned growth that was discovered which I absolutely appreciated as my son has allergies. He called the owner "Adam" to get some pricing for a new unit installation. This ac of mine is 11 years old. So, it will be time to replace. The tech had me up and running within 30 minutes. System needed a flush to drain the pipes. Needed a cleaning. All done for a super reasonable price. They offered me about 8 options for a new AC unit and handled that ranged for Savings to super delux but did not push for a sale. Simply explained the benefits of each system. They honestly didn't have an issue recommending and suggesting a cost savings unit. So they aren't trying to bleed you dry by selling you expensive things you don't need. I greatly appreciate that. Lastly, this company is out of Lake Worth in West Palm Beach and I'm in Port Saint Lucie. They have no issues driving the hour to reach me. If you have an AC issue and want a friendly company that you can trust, give this company a call. Honest, professional , and very reasonably priced. I will use them any chance I get. Thank you to all involved and looking forward to staying cool this summer.

    Sansone Air Conditioning - plumbing - Updated August 2026

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