The maintenance team are the stars of Santa Clara! Chuey is the last remaining maintenance star at Santa Clara. He has been at the apartments for decades and is prompt, knowledgeable, & professional. He knows every unit in the complex. The facility would collapse without him. read more

DO NOT MOVE HERE! Santa Clara apartment homes is not the place you'd want to live in right now. Despite continuing to raise rents, they are now conducting a 15 month "revitalization" project for which they've closed down parking lots, forced residents to remove security cameras, and are expected to cover the property in physical debris and constant noise. The leasing office is unresponsive in most things but is quick to tow guest cars and inspect resident's balconies! Residents are clearly seen as nuisances here rather than valued customers. read more

It was the fantastic care that I received from my Santa Clara Representative Ariel in the Leasing office. She renewed my lease for 2026 and was so knowledgeable and personable. I was literally in the hands of a professional. Ariel, I learned so much from you. Ariel. Thank you for your immense knowledge and courtesy. You improved my quality of life in under 45 min. read more

We had a horrible move out experience. My guess is not many people get their deposit back because they have all kinds of secret charges and ridiculous reasons. (We have gotten every deposit back for all other apartments we lived in - which is at least 4 places). Two charges for 2 coats of paint and full replacement of carpet because of "dirt" that would make it difficult to return to pre-move in clean without giving the chance to let us get it cleaned first, the result a charge that was larger than our deposit. While when we had mold in that they were going to ignore if not for insistence on our part, we had to be out of our apartment for 2 weeks with no payment to live somewhere else. All we got in return was our rent back while we were out and no sympathy with a baby under a year living with mold. read more

Norma is the most sociable, the most professional worker. She solves any issues. I am very grateful to her.

Micheal and Krystal are really kind to us. So our family can live with peace of mind. thank you so much. read more

Santa Clara discontinued its 24 hour emergency maintenance. If you have a problem after hours there is no assistance. I am missing a day of work tomorow because of an unexpected broken garage door and no way to get help. Their electronic voice maintenance service has been broken for three weeks. Maintenance is one of their strongest benefits. The maintenance team of Michael, Eduardo, & Chuey are all hard workers. This complex cannot function without them. read more

Moving out is a complete con. They will deliver information on your move out during a rain storm to your door handle (instead of sliding it in your mailbox). They will be charging you at least 50 dollars to clean a carpet that they will then deem had a pet odor/ urine odor (when no pets lived there) and then charge you 550 to completely change the carpet. They will ask that you clean (inside and outside the light fixture, polish the cabinet hardware, clean vents) to avoid being charged, then recommend you don't try to clean because "there is no discount for an attempt to clean". And charge you 200 dollars. Then they will have Diana call you and tell you that they decided to charge you all of this while trying to justify that the pet urine smell was smelled "despite 3 enzymatic treatments and walked through by the maintenance manager, Michael" and the carpet was already changed without you getting to walk through or try to repair it yourself. While living their, things that broke (like the 20 year old washer) was not replaced for 2 weeks. Please don't live here. Everybody who leaves regrets staying here to begin with. Correction; they called me to say there was dog poop/soil in the living room and that's why I'm being charged to replace the carpet... read more

Santa Clara Apartment Homes - Cleaning out specs from page I had dry after they dropped it out to my door during a heavy rain moment - Apartments Near Me - Irvine, California

Best irvine company apartment I've lived in thus far. Pros: very clean, safe, reliable maintenance, huge private jacuzzi. Cons: rent price, rent increase, small gym. SIDE NOTE this complex does have a lot of children running around and can be very loud & disruptive. read more

Jesus has and continues to be a great asset for Santa Clara! He helped With my Apartment and fixed my bathroom issue! Thank you for your help as always. read more

Moving in general is stressful, and moving during Covid-19 before vaccines were widely available was another challenge in itself - and I honestly don't think we could have done it without the sincere help, care, and incredibly professionalism of Paola and Tina. Tina helped set up our self-guided tour in January 2021, and Paola helped us get all of the necessary paperwork in order for us to get moved in. Everything was cleaned and set up for us when it was time to bring in all of our boxes and furniture, and Paola was so kind and helpful to make sure all of our move-in needs and paperwork were met before, during, and after the move. There was even a 'welcome!' care package (e.g. snacks, water, spare lightbulbs, toilet paper roll) waiting for us when we moved in, which made us feel extremely welcomed. When we had an issue with some serious noise from one of our neighbors (it was so bad our living room walls started shaking for the 3+ hours it lasted), Paola was immediately responsive to the issue and helped us resolve what was going on. Whenever there is an upcoming inspection or noise/life disruption (e.g. construction), management has always been great about giving us a heads up via flyers so we can prepare and make any necessary accommodations, which I deeply appreciate! As an extra bonus: they also give you a "Happy Birthday!" card, which is incredibly sweet. While Paola has transitioned to managing a different apartment complex, the current managers have shown the same level of care, consideration and professionalism. We are incredibly grateful to live where we currently do. read more

Hello everyone. I want tell for this amazing place what it is really great please. My family was last year and then we come back again. This is super closed to park and Target , Costco is in 2 mins by car. Ocean is in 15-20mins by car. My family love this place so much. So . Conclusions - this is awesome for family living. The costumers so quick and they are so great as Chuy . He is great guy and his boss Nader and Julia . These guys are amazing for people. Please contact fast and you will get fast response and will be happy. Thank you Anatolii Kuzmytskyi read more

Santa Clara Apartment Homes - Nader and Julia is behind... Enjoy! - Apartments Near Me - Irvine, California

Guys, if you're thinking about moving here--JUST DO IT. I can't say enough amazing things about Santa Clara Apartments. They're clean, quiet, and the maintenance staff fix any issues super fast. It's in a beautiful and convenient location, next to LA Fitness, Target, a tasty French bakery, Chipotle, Sprouts, and much much more. My husband and I feel like we're on vacation while we live here, surrounded by affordable luxury. Nader, Tyrus, and Julianne made our move basically seamless. I can't say enough nice things about Nader, our leasing agent. What a friendly and helpful guy! His candor and relentless positive attitude really made us feel welcome and at home. As far as amenities, SC has them ALL: Fireplace, detached garage, pool, jacuzzi, tennis courts, central air, an alarm system, new carpet, a dishwasher, and an IN UNIT washer and dryer. Can't hear one peep from neighbors even though we have people above us. The ones we've met are super duper nice and I love how diverse the community is. I feel right at home. Lots of families, students, and cute little kiddos. Come have a tour, you won't be disappointed. I can see us living here for many years to come. In love with the apartments and Irvine Company in general. Thanks, everyone! read more

Santa Clara Apartment Homes - Welcome package - Apartments Near Me - Irvine, California

I'm going to move to this community soon, and Agnes Maria, the leasing consultant and Irvine Company was such a great assistance for me and my family throughout the whole process. She was so informative, helpful and so compassionate about helping us out and although we had a relatively bumpy process, she helped us out with everything without making me worry at all and I really appreciated her and the work that she and her team does everyday. They're so supportive, nice and delightful to speak to as well. read more

I've lived here for 2 years (not consecutive) so this 5 star review goes out to Michael and his maintenance team (Chewy and Eduardo). Very professional, friendly and responsive team. Our unit had issues throughout the entire lease (sink leaking, washer breaking, microwave malfunctioning, rodent issues etc.); however, Michael/Eduardo/Chewy were very accommodating throughout the process and made sure we were taken care of in a timely manner. I also would like to give a warm kudos to Nader who unfortunately left back in April. During his time here, he was the most friendly and professional staff we encountered in the leasing office. He was always enthusiastic and professional whenever we had any questions and issues. We really miss him and hope to run into him again another IC apartment home. The individuals mentioned above are exemplary employees who deserve recognition for going above and beyond expectations. I hope the team can follow in their footsteps and maintain this reputation. read more

My fiancé and I have been on an apartment hunt for a while and Will Jackson from the Leasing Office has been super helpful to us throughout the whole process. He made our apartment finding and move in process very easy and we are thankful for all of his help! It is due to people like Will that we choose to stay at Irvine Company apartments. read more

Ivy, Michael and his team are the best! Professional, kind, attentive and invaluable to the community and IC.

Lived here for several years now, when we first moved in the place was great and had a great staff, shoutout to Ted. Over the past few years there has been massive turnover at the front office, its impossible to get anyone on the phone and when you do goodluck getting anything done. The walls are PAPER thin and you will hear everything, I mean EVERYTHING, especially the people above you. Every footstep is like a stomp and having people run above you constantly and the leasing office unable/unwilling to do anything about it is the worst thing. You might be reading this and think it cant be that bad, yes it is that bad, you will only be able to sleep if the person above you is sleeping. Multiple complaints will do nothing, renter beware, this is not an exaggeration. They WILL raise your rent every year without fail, usually $50-$150 a MONTH, every year. They will say its to meet the market rate, but when covid happened and they drastically dropped the prices to get people in, they kept the same high rent for the existing renters upon lease renewal, paying $200-$400 more a month than the exact same units were being listed on the site at the time. They will raise your rent every year, that is not up for debate. Parking spots are gone ALL the time, only about half the people park in their garages and no one cares. Does not make sense based on the number of units vs amount of cars, got to be many extra cars that should not be here. Not to mention it seems like every weekend someone is moving in or out and completely blocks all the garages with moving trucks so you cant leave. May be a gated community but thats in name only, anyone can drive in, and they do, just waiting outside the gate for someone else to come and follow you in, almost every time. Even before covid they drastically reduced/eliminated the extra stuff they used to have. Anyone remember the free firetruck pizza/beer party? Or the live bands, movie nights, etc.? Goodluck getting anything more than a photo with santa, good for the kids. They claim to be a smoke free community but people are constantly smoking by the trash cans. You will find cigarette butts everywhere you go, it's quite a joke. There is no security patrol, it is a call center that operates all over California so it's not a normally patrolled community like they want you to believe. You will maybe see them 1 time a year, they won't come if you call and if they do they won't report to the front office. Like most things here it's in name only. The only reason they get a 2 is the maintenance staff. These guys are the best I have ever experienced, Mike and his team are awesome. 5 stars all day long for these guys, made it tolerable at times living here. The animals are awesome, pretty cool seeing rabbits, ducks and squirrels, that is actually what kept me here years longer than I should have. No read more

Love where you live was Irvine Company's slogan when I lived in the Santa Clara Apartments in Irvine, Ca. And I can say with 100% satisfaction this apartment I had was the best place I've lived. The layout of the apartment complex as seen from the third floor was perfectly laid out, a perfect view of the skyline. The flow of wind, the breeze in the summer allowed us to leave the windows open, save on AC and keep the place cool. During the winter, the heater, and well the fireplace made for perfect relaxation. Each home has washer and dryer on the patio, our apartment had a master bedroom and a den with a huge living room, dining area and medium sized kitchen. We had our own garage which could only be used for cars (irvine co. rule) which kept my car out of the summer heat and winter cool. The pool area has a nice spa to accompany their large pool and bbq setup. The staff was always friendly and the community is gated. Parking got a little tough during certain days but it was a perfect community with not too many kids and hardly any trick-or-treaters during Halloween yet enough decorations in the windows to show there was family life here. read more

Santa Clara Apartment Homes - Santa Clara Apartments - Apartments Near Me - Irvine, California

On Sun, Dec 1, I woke up to no hot water and no furnace. I waited for someone to show up from the Maintensnce Staff at 9:00 am. Eduardo Rafaela arrived and took a look at the water heater and said that I needed a plumber but he could not do anything t until the Leasing staff arrived at noon. However, he cut me a key to go into a vacant apartment in the Bldg near mine so I could take a shower. In the interim I left a message for our Service Mgr., Mike Prieto. He texted me "on his day off" that he would reach out to a plumber ASAP who would resolve the problem Monday. On Dec 3, Monday @2:10 pm, my water heater was fixed and my furnace heat restored. Thank you Mike Prieto and Eduardo Rafaela for all you do for us. This is why I love our excellent Maintenance Service Mgr and competent caring Staff. read more

Santa Clara Apartment Homes are truly the best move I've ever made (quite literally)! From the get-go our Leasing Agent, Nader, gave incredible and personalized customer service and really took the time to get to know us as people! The apartments themselves are spacious and some of my personal favorite layouts I've seen of any Irvine Company Apartment. The amenities and staff are phenomenal and efficient and we always feel taken care of. They truly go above and beyond! Thanks for all you do Santa Clara to make living here such a luxury! read more

Great bunch of guys at the leasing office. I highly recommend seeing Juliann and Nader. They are always very friendly and helpful with anything you need. As for the apartment itself, location is very good, nice and clean, very family oriented and friendly neighbors, plenty of parking. I have had 0 complaints living here for the past 2 years. I have nothing but good things to say about Santa Clara apartments. read more

I've been living here for 7 months. I am extremely impressed by the professionalism, kindness and support from Michael and his team. This is not an ordinary apartment complex they care about your well-being. When I found out that I had a brain tumor, Michael would check on me to see if I needed anything. When you need something fixed or done, it gets done that day today, not like other companies. After living here I can't imagine moving to another apartment complex, because they have set the standards very high. Thank you Michael, Chuy and the team for making this a great experience. 7/8/19 I have been living here for 11 months. Santa Clara is a great place to live. The staff Michael, Chuy, Eduardo and Nader are amazing. I can't tell you how much I've enjoyed living here, the staff is why I stay. When you need anything fixed there at your home within minutes. This is going to be my home for years to come. With all businesses it's the staff that make the company. This staff says a lot about Santa Clara. I've never had service like this before. I'm so happy I live here, I'm lucky that I found Santa Clara. read more

Be aware of extending your lease. We were residents at Santa Clara for two years. When we needed to extend for a month and a half, Santa Clara was accommodating and initially allowed us to pay for just that amount of time. A couple of weeks after we left we received a bill for rent up to the date when the new resident moved in. This was a total of six days (i.e., several hundred dollars) from after we left. It takes several days for them to clean, replace carpet, and paint (they sent us copies of the bills). That means that they probably had a resident lined up to move in before we left. The way it appears is that Santa Clara had us pay for these days of rent for their own apartment refurbishment. We spoke with the managers a few times but it was to no avail. They said that we were actually responsible for paying for the whole month. So, just be aware that if you plan on staying till mid-month it might be best to stay for the whole month or try to arrange that you leave earlier so that your last day of rent falls on the end of a month. Then Santa Clara can't bill you for days when they refurbish their own apartments. As for good things about Santa Clara, the location is excellent and the amenities, before Covid-19, were great. We really enjoyed the pool and little gym, and the landscaping was always taken very good care of. The maintenance staff were also very responsive and accommodating. The apartment was OK, a little beat up but it's almost 30 years old so what can one expect? The bathroom ventilation was not great so mold grew on the walls. Also, the appliances were kind of aged and some parts were broken. But we didn't mind those things too much. Not until they stuck it to us at the end. read more

Wanted to bump my last update up to 5 stars, thanks to maintenance guy Michael. When I got locked out of my garage today on a Sun evening, during pandemic times, he still responded very promptly (mask on), was straight to the point and fixed the issue. Little bit goes a long way. Michael was also the one who managed my AC unit repair and I havent had a problem with it since. Santa Clara is lucky to have you, Michael! -------------------------------------------- I wrote a bad review 7 months ago due to a water leak issue in our closet. However, since then the issue has resolved and the remainder of the year went very smoothly. The apartment and surrounding complex are top quality otherwise and the staff have been very nice and supportive. Ill be renewing my lease and staying here another year. Overall happy with the place. Still best choice in Irvine considering the alternatives. I suppose water leaks can happen anywhere anyway so I shouldnt blame the complex. At least here you can trust that the staff will care enough to try to fix the issue and make things right with you. read more

Best Irvine company apartment I have ever lived by far. Clean, Great amenities, open and spacious floor plan, well maintained, being close to everything (target, post-office, restaurants, Costco, Marshals, banks, rite aid, Walmart, Movies, LA Fitness ...) I am really impressed with the great management and good staff at Santa Clara. Honestly I have enjoyed living here mostly because of Jasmine (office team member). She is friendly, concern, professional. She helped me to be settled in my new apartment. She literally quick responded to any problems that I had. I am so lucky to found her :) read more

Excellent community - well maintained and there's plenty to do in the area! Great amenities too!

Nader is a stand-up guy and a great representative for the Santa Clara Apartments. He has handled multiple maintenance requests with a very positive and professional attitude. He has assisted us in the acquisitions of additional parking spots, cleared up some communication issues that we have had and even told us popular areas to eat in the area. This is my second year living in the Santa Clara Apartments and Nader is the reason why. Keep up the awesome work. read more

Been here almost a year and have no complaints whatsoever. A very comfortable and quiet place to live. Good neighbors and great neighborhood, with a park, target and eateries in walking distance. More importantly, terrific team in the office and with maintenance. Any issue (and they've only been minor) has been corrected in under two hours. Just renewed the lease for another year plus. read more

Hello! I just want to take a couple minutes out of my day to acknowledge the staff that works here. I have just recently moved apartments within the community and they made it as easy as possible for my spouse and I! Nader, Paola, Ivy, Tina and the Service Manager Mike went the extra mile to make sure we would be happy with our new home. Thank you for the ongoing amazing customer service! read more

Santa Clara is not the best Irvine Company property I have lived on but it's not the worst. The Manager here really doesn't care is the main issue. Parking is impossible and she doesnt enforce the rules for garage parking so there is no where to park after 8pm most nights. She never does a walk through to ensure the property looks it's best and she allows the jacuzzi to be used for a baby pool for swimming, floaty toys and jumping off the sides, EVEN though there is a HUGE pool for that. Across the street is a section 8 apartment complex that I can't wait to move away from It's causes a lot of issues. read more

I was definitely hesitant about signing up for an Irvine Company apartment at first, but so glad that I did. If you work in or near Irvine, there just really aren't that many options and the company makes it so convenient for you to go to their rental-living.com website, put in your preferences, view a map and floorplan, view prices based on various locations, and voila, you can book your apartment and put it on hold immediately. A trip to the office a few hours later and you've got yourself a place. Santa Clara simply fit the bill and had everything I wanted in a home: 1) Affordable (not the cheapest in Irvine, but one of the best values for your money in my opinion) 2) Pet-friendly (gotta have love for Fido too! - several grassy areas with pooper scooper bags, and within walking distance to multiple parks) 3) Location - in the center of irvine with easy access to the 5 and 405, within a 2 miles or less of an Albertson's, Whole Foods, Best Buy, Target, 2 movie theatres, CostCo, restaurants galore...etc. 4) Washer/Dryer - stackable and on the patio 5) Garage - 1 car detached with storage room 6) Walk-In Closet 7) Floorplans - open and spacious 8) Security - gated neighborhood in one of the safest cities in America...you feel secluded but are footsteps away from major roads and down the street from the police station and fire station read more

This rating is for the corporate support for using their online portal to set up and stop recurring payments. My husband and I are very disappointed at the way we have not received the proper support over the last three months. Instead they don't seem to care that we have been getting charged with multiple fees for technical issues. To sum up our problem we both were using the online portal to set up recurring payments and after changes on accounts, for the last three months I have been on the phone with the apartment office, finance dept and technical support. After hours and hours of phone calls, nothing was resolved. The last person I spoke with in the finance department told me they would not reimburse us for any fees incurred, regardless of technical issues we encountered and lack of support from their part. We are so upset at the Irvine Company, we have never made any late payments in our 2 years of residents and they did not care to take our money in excess of $150. read more

Mike and his team, Eduardo and Chuy are awesome in responding to my request maintenance in a timely manner every time.  I had a microwave that was old and not functioning properly and Mike was able to replace a new one and let me know when it was deliver and installed. Thank you Mike for great customer service experience! read more

Santa Clara is nothing short of amazing! We've lived here for a couple years, and so sad we have to leave end of this month. We are on a 2-bed unit and we're looking to down size. Unfortunately, the units available in Santa Clara are way over our budget. Back in 2013 when we first signed our lease, Nicole was helping us and she's wonderful! I believe she's now in the corporate office. The whole process was smooth and straightforward. Things we love so much in this place are the following: - Well kept common areas - Very safe and quiet neighborhood - Plenty of parking (even if you come home late at night) - Maintenance guys are always at their best (prompt, honest, and clean) - Units come with W/D, fridge, microwave, granite countertop, dishwasher - Office staff are nice (Cheers to Ted for being so helpful with our move-out process) The only thing we have to deal with are ants during the summer, nothing major. Just really irritating. Other than that, everything's good. Santa Clara has set a pretty high standard. We got so spoiled here. Hopefully our new place can live up to that standard. But I was reading the reviews of Las Palmas (another Irvine Company), and now I'm very worried. read more

We rented an apartment at Santa Clara when we relocated from Boston to Irvine, and the experience couldn't have been better. Chloe, Ted and Laura from the leasing office were very helpful at every step in the process. At first, we were very skeptical about leasing an apartment remotely from Boston, but the leasing office at Santa Clara guided us thru the process and provided all necessary information to make the process as smooth as possible. We saw the apartment that we wanted online and worked with the management to quickly secure it for us. In a matter of hours, we locked in on the apartment and started the paperwork to lease the unit. Now, we are moved in to the apartment and we are glad that we chose this community. Some of that things that we like so far in this complex are: - Large, spacious apartments with full-size washer/dryer. - Super friendly staff, especially Chloe, Laura and Ted - Maintenance team is very efficient and quick - very friendly - Super clean complex and common areas - Right across the street from two large plazas that include Target, Albertsons, Sprouts, a lot of restaurants/good eats, two gas stations, etc - Huge pool & two Jacuzzis - Nice, clean gym with two treadmills, an elliptical, a bike, weights, and other equipment - Safe, gated community. I am glad we made the decision to live here! read more

so this is my second review on these apartments I have been a resident here for 7 years(don't quote me I'm close enough). I have really enjoyed my stay here and haven't had any real issues for the most part. The front office has changed and we really miss Ted and I haven't met the new manager. when Ted took over a few years back he called all the residents and introduced himself I assume they don't do that anymore. b The new staff is great their names are Jasmine and Julianne. My daughter had to have a spinal fusion and Jasmine actually called us before and after she had surgery to check on her. She also came by the house to drop of balloons with a "Hand written" drawing of my daughters favorite music celebrity Justin Bieber!!( Hey don't fault me for my daughter's choices I raised her right I swear ). Anyway Santa Clara does not have all the amenities that these newer apartment homes have which are very nice with huge updated gyms, several pools, clubhouses etc which I wish they consider with their prices for rent BUT these new apartments don't have our maintenance staff Michael, Eduardo, Chewy, and Isaac(always smiling) or Jasmine who calls and stops by to check on your sick child. Maintenance is top notch and responds to request the same day we have had to call them out to fix a few things recently. Our garage door keypad was old and they fixed it the same day among other things. If you have more than two cars parking isn't that great but they do have spaces available outside the gate to rent for $100 I think. I will give an update on this review and post here and also on Facebook and twitter(ha you guys should get an IG page I can run it for you. Anyway we have something pending with regards to my daughter so an update will come soon. So overall they get a good review and hopefully we can still a few more years if they don't keep raising the rent so much. Sorry this review is so long and any typos. UPDATE!!!! So the news I was waiting on was received and it was great news, I have a few messages in my inbox and I promise I will answer your questions by Friday. A few of you asked privately do I really live here and I DO and everything I wrote is TRUE, thanks for reading. The only thing I would like to add is those of us that's been there for over 5 years it would be nice to have new paint bt I know that's very expensive plus they have changed the paint color since we have been there. They did change the shower doors to match the other apartments and we LOVE them. read more

This place really needs some more EV chargers for its tenants. It's a real pain for folks that own EVs. It would actually be great if they install a 240v outlet in all of the garages. It would really help a lot. read more

2nd time I came to view a place here! They are never helpful and pretend they cannot help me! Saying you have to make an appointment. I sat in the office for 30 min. Most places will actually show you a place if you visit! I'm over them! Rude staff! Nice complex, but rude staff ! ***stop trying to take my review down! I have proof I was there to view! read more

I have been living in Irvine Company Apartments since 2012(7 Years). I'm living in Santa Clara apartments now for 4 years. I am writing regarding the extremely rude customer service I had received during my visit to the current leasing office. The assistant manager (Julianne) has very aggressive tone and offensive attitude to the current resident at the beginning of the yearly renewal conversation. She lacks the most basic sense of propriety and kindness. The renewal amount is $110 more expensive than the monthly payment of the current available same size apartments. When I moved in this apartment, my room was almost same as others. They didn't upgrade anything, also I had a hard time a year and a half ago because of rain water leaking due to the building drainage problem. They couldn't fix it for 6 months. Whenever it rains in winter, I opened one of the wet carpets and wiped the water with a towel at night. However, I knew they tried many times to fix this problem and I thought repair manager (Michael) were very kind and so nice. Therefore, I did not raise any additional issues. I didn't realize it might cause allergies due to mold at that times. About this, the assistant manager (Julianne) asked that they made an extra charge for water leaking problem, and if they did not, it ends with it. She did not look at detail at all. The assistant manager (Julianne) said if I want to pay less than the current offer amount, I should have to move every year within the same apartments' community. Every year moving? How could she talk like this? Furthermore, at the first visit, I requested revised offer. But there was no e-mail or phone call about that for 3 weeks until I revisited the leasing office. I have been living in Irvine Company Apartments for 7 years due to very good customer service. But I have never seen this kind of manger who is not professional at all. I think that someone in the management should know about this and take the proper action about this to keep their good business reputations. read more