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    Santa Paula Glass

    3.8 (10 reviews)
    Closed 8:00 am - 3:00 pm

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    9 years ago

    Always dependable, fairly priced and great customer service. I have used them for home and business needs. They do it all.

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    8 years ago

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    Warren V.

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    Discount Doors Center

    Discount Doors Center

    5.0
    (17 reviews)

    Honeslty I cant say enough about this company!!…read more I was in need of a new front door because I just hated ours. I really LOVED the wrought iron doors and shopped around. Let me tell you that some companies quotes were near the 12000 range! When visiting these companies they didn't even have stock.. which of course means they are most likely purchasing cheaper and reselling to you.. Not Jimmy, Jimmy was amazing since I stopped in his office. Immediately he was so welcoming and has a HUGE warehouse full of front doors ( not just doors he is ordering from somewhere else) His price also beat these prices but literally almost HALF.. It was a week before labor day weekend and I really wanted the doors installed before the weekend holiday and he was able to get them installed for me! Another note, after getting the doors installed my kids somehow locked my dogs outside for some time and they scratched our front door pretty bad ... Jimmy came by and fixed the scratches for me within a few days.. Thank you so much Jimmy and Discount doors! I cant recommend you enough!

    I bought a door that my husband and I not only felt safe but loved. Now that he is no longer with…read moreme physically I have had alot of attacks on my home. Thanks to this company I feel so much more safer because every time someone has broke my lock they have came out and fixed it. Recently I had a neighbor whom had someone break into her home and I thought it be just bad luck for her, wrong they tried my home. Thankfully the lock on the inside was what kept them out as I slept unknowingly to what was going on and housemates not home from their 4th of July family parties. I recommend them to anyone and everyone, because they truly go over and beyond.

    The Window Factory

    The Window Factory

    4.4
    (82 reviews)

    This review is just for Francisco, Allen and their team of installers. We had 26 windows and a…read moresliding glass door replaced and they were the best people I've ever met. They were here for 3 days. They communicated everything, were always on time and left everything just as they had found it or better. They were so knowledgeable and professional and everything looks so great. It looks like a new house. I just can't say enough about these guys.

    When we hired The Window Factory in October 2024 to install a custom French door with sidelites, we…read moreexpected a premium product backed by professional workmanship and warranty support. Instead, we experienced nearly a year of delays, shifting explanations, broken promises, and unresolved warranty issues. The installation was originally promised for January 2025. It didn't occur until June 3, 2025--nearly five months late. Unfortunately, the door arrived with multiple defects that we documented immediately, including a dented frame, paint defects, improperly finished grids, damaged weatherstripping, and screen frames whose paint began peeling during normal wiping and cleaning. To be fair, the subcontractors who performed the structural opening modification were professional and did quality work. Our concerns have never been with them. Our concerns have always been with the condition of the product itself and how The Window Factory handled the problems afterward. We reported every issue on the day of installation. We were assured a technician would be out within a week. That never happened. Consultant James later confirmed the repair items had been approved under warranty. We believed the company would stand behind its product. Instead, weeks became months. Timelines repeatedly changed. We were told repairs were delayed because the company was "waiting on parts." Eventually, after months of waiting, technicians finally returned in November 2025. Despite all of the prior explanations about waiting for parts, no major replacement parts were installed. The visit consisted primarily of cleaning drain/weep holes, replacing some weatherstripping, adjusting one interior lock, and using the same bottle of touch-up paint that had already been left at our home months earlier. The dent remains. The paint and finish defects remain. The screen frames continue peeling during normal cleaning. During that visit, one technician acknowledged the ongoing screen issue and said the office would follow up regarding replacement screens with the factory-applied baked finish we had originally been told they would have. No one ever contacted us. The previously discussed refund was never honored. Our follow-up emails went unanswered. More than six months have now passed since that November visit without any meaningful follow-up. What has disappointed us most is not simply that a product had defects. Manufacturing problems can happen. What matters is how a company responds when they do. Throughout this process we tried repeatedly to resolve the matter privately. We accepted compromises. We continued giving additional opportunities to correct the issues. We remained patient through months of delays. Unfortunately, the communication became increasingly inconsistent, commitments were not fulfilled, and the matter was ultimately left unresolved. We paid more than $10,000 for what was represented as a premium custom installation with warranty support. Instead, we were left with a damaged product, unfinished repairs, unresolved warranty issues, and a company that ultimately stopped following through. Our hope is that sharing our experience helps future homeowners make a fully informed decision before signing a contract.

    Santa Paula Glass - windowsinstallation - Updated August 2026

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