If you want to see results on your skin, there is absolutely no one else to go to but Amy. I've…read morenever had a more professional and knowledgeable esthetician than Amy. She starts the experience before you even walk through the door by asking about your skin, your health background, allergies, etc... and really uses all of that information to tailor a facial that is right for you and your skin type. I've always had bad acne/flare ups that had left my face in a constant state of redness. Through a few sessions with Amy, I can tell she has repaired my skin and the redness is gradually fading away to reveal a really clear complexion. The price may seem high, but she spends several hours with her clients... don't even bother with going to one of the hotel spas, those are never results oriented. She follows up for days after the facial as well to really understand how your skin reacts and takes the treatments. Plus, she treats the decolletage area as well! Of course, she ends the experience with an amazing hand/shoulder/head massage. I can't say enough amazing things about Amy, but maybe one of the only facial specialists in the area that really knows what she is doing!

I am so thankful to have found Amy on Yelp. I have been dealing with abnormal stubborn adult acne…read morefor the past year. I've been to dermatologists, other laser spas, and Amy is the first person who is taking a holistic approach. She has been so amazing with her time, looking at all of the supplements I'm taking, asking about the food I'm eating, looking at all of the topicals the derm put me on and all of the other skincare products I was using. She has made recommendations on all of the above, including changes she thinks I need to make. I can tell it's all making a difference, and my skin feels so much better now that I'm using the products she has recommended and have gotten off the harsh topicals my derm prescribed that weren't working and were only making my skin itchy, dry, and still not cleared up. Bonus the products she has are clean and EU certified so I feel really good using them. My skin is feeling so much healthier. I've had one Aerolase Neo Elite laser treatment so far and it was a great experience. Amy really took her time working on my face, it was like night and day from the past laser experiences I had. Amy is so committed to helping me achieve my goals and clear my skin. For the first time I feel hope and I know it's because I have the help of the best skin guru in all of Chicago! If you are having troubles with your skin I wouldn't hesitate to reach out to Amy, she is the best!

Last August (2024), I visited Jennifer at Lustre's new location, not far from her previous one. She…read morehas completely transformed the space with her warm, modern, earthy-boho style--lots of natural wood, big windows, and plenty of sunlight streaming through the waiting area. You'll even find curated goodies like Eminence skincare products, vintage jewelry, and other unique finds. Jennifer is incredible--both as a person and at her craft. She's the only practitioner I trust with my skin, and this visit was extra special because I had my first more advanced treatment: an Erbium Peel laser. Afterward, my skin looked like I had a mild sunburn and felt warm, but I was still comfortable enough to meet family for dinner. Jennifer explained exactly what to expect and how to care for my skin, and she was spot-on (as always). By the next morning, the redness was gone, and my skin felt tighter, smoother, and glowing. For someone like me with super sensitive skin, Jennifer always finds the perfect balance--pushing just enough for great results without overdoing it. This treatment was the ideal first step into something a little more intensive without jumping into Botox or injectables. If you haven't visited Lustre or booked a treatment with Jennifer yet, this is your sign. She's been doing this for years, continues to expand her knowledge, and is amazing at recommending the right products--favoring organic options while also understanding when active ingredients make sense.

I have been going to Jennifer for 5 years now and she is the only person on earth that I trust with…read moremy skin treatments! Jennifer has state-of-the-art esthetician equipment, and is extremely competitive with her pricing. Her service is unmatched in Chicagoland. Highly recommend her services to anyone with troubled skin, or if you are just looking for a relaxing facial with the highest quality of products.

Highly recommend! When I called, I asked which facial they recommended, and they suggested the…read moreclean + natural. It's gentle on the skin, so my sensitive dry skin did not have any issues with it! It's also safe for pregnant women. As soon as I walked in, I was offered water which was nice, especially on a hot day. For my facial, I was asked which essential oil scent I preferred, citrus or mint. I love anything minty, so I picked that and I very much enjoyed it. The entire facial was pleasant, smelled nice, and I got an add on for the scalp massage. And holy cow, I totally recommend! I was so relaxed after the scalp massage that I didn't want to get up! I will warn you that you hair may get a lil messy after the scalp massage but it's totally worth it. I do have very thin hair, so my hair gets messy easily, so...I wasn't surprised. Post facial - my skin is so smooth and soft! I love it! Even a few days later! My skin redness has also gone down, which I love and my skin is less dry. Ya'll are awesome! I made another appointment and can't wait to go back next month!

My partner and I visited this location yesterday for the Firm AF service and our estheticians were…read moreElena and Rachel. Both of them were so friendly, knowledgeable, and left us feeling fresh and relaxed after our treatments. This was my first facial so I was a bit nervous going in but Face Foundrie had a calm atmosphere and I will definitely be returning :)

I booked an appointment in advance and had initially selected the Blooming Facial. However, Jamie…read morewas amazing and recommended the Acne Cryo Facial based on my concerns, which were inflammation, puffiness, and pigmentation. I'm so glad I trusted her recommendation. The facial included hydration, exfoliation, cryotherapy, and targeted extractions to help remove acne-causing bacteria and reduce inflammation. It also comes with a lightweight peel option. I didn't try the peel this time, but I'm definitely planning to go back for it. I absolutely loved my experience. The place was very clean, well-maintained! Highly recommend this place! They also have a referral offer where both you and your friend get $15 off your next facial. Since this was my first visit, I also received a 15% discount.

What a great location and the most affordable one in the area!…read more My aesthetician Jessica was so amazing! She started with explaining different things they offer and what is good for my skin. I ended up with chemical peel that made my skin feel renewed and hydrated. My daughter made this reservation and I didn't know what to expect but everything went well. Victoria did my daughter's facial and she did amazing as well. Everyone seems knowledgeable when I asked them about the products they use for the facial. I love that everything is organic and all natural. When I come back to Chicago I will visit again! Parking- everyone knows that parking is hard in this location...so be prepared to walk.

I cannot say enough amazing things about this place! From the moment you walk in, the space feels…read morecalm, clean, and so thoughtfully curated. You can truly tell how much care and intention goes into every detail. The treatments are incredible -- personalized, results-driven, and never rushed. My skin has never looked better. They take the time to really assess what your skin needs and explain everything in a way that feels approachable and not overwhelming. I always leave GLOWING. Yana and her team and truly the best. So incredibly grateful to have found this studio 3 years ago. Hands down the best facials in the city.

I came in for microneedling and will definitely be back! With the first session I was noticeably…read morebrighter!! The esthetician who provided the service was very knowledgeable and great with her hands. Looking forward to the next session! (:

I've had issues with acne for 25 years (I'm a 37 year old woman). In 2 months, Daniela did what no…read moreother dermatologist has ever been able to do - clear my skin!!!! I'm now completely clear, and I'm so thankful to her. She does a super comprehensive skin evaluation (all via email) to give you a personalized regimen tailored to your skin. Daniela is an adult acne expert with decades of experience. She knows her stuff. She is then available for questions and would kindly and patiently answer my emails! Two things to know - one, these products are not cheap, but they are 100% worth it. I buy about $180 worth of stuff every 3 months, and most of it lasts me through that time. The products are high quality - AND part of what you're getting is Daniela's personalized attention and time, which is super valuable. Two, your skin may get worse before it gets better. Mine did, and that's because some of the acne completes their "growth cycle" before they're done. Stick with it, and stick with Daniela, and you'll see pretty amazing results. To top it all off, you can work with her and get your products remaining COVID safe (we did everything via e-mail). I give Daniela and her products my highest possible recommendation.

Over the years, I've had so-called personalized facials. Those personalized, targeted facials were…read moremeant to meet the needs of my skin. After experiencing a facial at Daniela's, I can safely say that those weren't personalized facials. Her facial treatments are truly personalized down to the ills of the skin and what can be done to fix it. Through some stroke of luck, I got an appointment here with her when an opening came available. To whoever cancelled last night, thank you!! I got there and started the facial process. Unlike those previous so called facials, Daniela wants to know all about your skincare, allergies, and meds. Her skincare workup reminded me of a doctor's exam. My answers provided her with a roadmap on how to treat my stressed, not loved enough skin. Her facial is excellent down the painful, much needed extractions. She talked with me through the process and asked about skincare issues. Daniela also informed me to stay away certain things to improve the care of my skin which were previously unknown to me. I didn't know that steam rooms were bad for me and could lead to permanently red skin. She also informed me how using too gentle a cleanser had a negative, build up effect on my face. I knew I had sensitive skin, but I was too sensitive with it. I certainly didn't know this beforehand!! After the facial, she provided samples and skincare regiment to heal my improperly cared for visage. I used her samples this morning and saw a dramatic difference already. I can honestly say that this is best facial that I've ever. Nothing compares to care and knowledge that went into getting me ready to be a glowing bride with a well cared for face. If you want a truly personalized facial with guidance on how to care and maintain your skin long after, go to Daniela's for the best facial experience ever.

Soo glad that I was referred to Q Spa! Before coming for my monthly facials, I was very insecure…read moreabout my skin because I had so many noticeable blackheads and huge pores. All of this had built up over the years and I never did anything about it (oily skin did not help at all). A little over a month ago, I came in for my first facial, the hydra-facial, done by Yufei. She walked me through the process of the facial and explained why she did what she did. She evaluated my skin and recommend how to change my skin care routine. After coming out, I noticed huge changes to my skin right away, smaller pores, more hydrated skin, etc. However, it was a long process of extractions before getting there. After opening my pores with the steamers and other things, she was able to see and extract things that I was not able to see. My face was very red after but it was WORTH IT! The redness and swelling in some areas went down after a few hours and by the next morning, my skin was soo much clearer I came back a month later for the Glow Facial which helped my skin even more! Slowly but surely Yufei is helping me achieve my dream skin! I definitely recommend coming here for your skin needs- Yufei and the rest of the staff are very nice and kind. They care about you and your skin needs!

Amazing Facial with Yeufi! I suffer from acne, dryness and discoloration and she managed to improve…read moreboth these issues in one session. I will definitely be going back

Just what I needed! After a long stretch of neglecting my facial routine I wanted to start with a…read morehydro-facial to remove the build up of skin cells. I have a long term relationships with two salons, both good, but wanted to use Groupon to save as I checked out a new salon. I will be back and not just because of the chic treatment room. After a pleasant pre-treatment of cleansing and steam, Leslie was precise in assuring that every milliliter of my face and neck had the benefit of the treatment. A complimentary red light treatment was added at the end. My skin looks great! I am in my 70s and the light is bouncing of my face for a healthy glow. Leslie shared that she uses pharmaceutical grade products. I like that she was not pushy and simply offered to make some recommendations based on my concerns. She also suggested I use the products that I have so they don't go to waste. I liked her down to earth approach. Anyway, I plan on returning and taking advantage of her special promotions at different types of the year.

I would NEVER recommend this place to anyone. I rarely write bad reviews but everyone needs to be…read morewarned about how poorly this business is run. I bought a Groupon for a hydrafacial and texted Lesley to make an appointment for a couple weeks out. I was scheduled for a Monday at 11am. I arrived on time to the building and was having a bit of trouble finding the salon. I called and texted Lesley and got no response. Then 10-15 mins after my appointment was supposed to start, she texted me she had just gotten in a fender bender. I understand that life happens and that things come up, but the way the situation was handled was horrible. She completely wasted my time and I had to pay $15 for parking for a service I did not even get. The business owner is completely unprofessional and I can't imagine this place staying open much longer with the way she runs things. I'm confused as to why she was driving to the salon right before an appointment instead of getting there early to set up and I genuinely can not believe she waited until I got there and waited 15 minutes into my appointment time to tell me she could not do the service. All it takes is a text to let someone know that something changed. I did not reschedule with her because why would I waste my time again. Thank you Groupon for refunding me.