I have only been to the small version of this place at security mall. This larger version was pretty nice. The store was clean and smelled- of the finest food! Ordered a teriyaki and rice bowl. The menu seemed different. I usually get Lo mein and teriyaki but the menu was distracting. The service was fast and polite. The food overall was very good. I'll come back to get my lo mein next time. They had the best Minute lemonade I ever tasted I need to verify if that's actually minutemade. Brand. read more

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This was about what we expected fast food teriyaki to be. We ordered the spicy chicken teriyaki but it wasn't spicy at all- I recommend adding the hot sauce to the yum yum sauce. The eggroll was almost mushy inside but it was really crispy outside. The restaurant was clean and not too loud they had a fountain soda machine and a cold case for sushi. The service was ok they were nice but they tried to give us other peoples food and almost insisted that they were correct. I'll go back cause I like the easy chicken teriyaki- I like the texture and the flavor and it's quick. read more

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I placed a delivery order believing I was ordering from the hibachi restaurant in the same vicinity. When I noticed my order was en route moments after ordering I realized my error. Fast service is great, but my initial expectations weren't for precooked food. When the food arrived it was hot and tasted good. I up-charged for additional shrimp and was glad i made that decision. My meal was fine but nothing stood out as special. I probably will not return since there is an actual hibachi restaurant nearby with similar menu items. read more

Sarku Japan - Japanese Near Me - Owings Mills, Maryland

The free samples at the mall always made the meal taste good. And the teriyaki sauce is so good that they give you an extra cup. Between the beef teriyaki and the chicken, both thinly sliced and well teriyaki'ed, I liked the chicken better. Meals include dumplings or egg rolls. Good meal. read more

Sarku Japan - the inside of a fast food restaurant - Japanese Near Me - Owings Mills, Maryland

Horrible. Not good at all. Service Horrible food Horrible and wasn't prepared well at all

My Wife and I came here for lunch. We ordered 1 chicken teriyaki and 1 shrimp teriyaki with noodles. A side of spring roll and a shrimp tempura roll. We paid for shrimp and received 2 chicken teriyaki. When we brought the food and issue back to the counter the employees immediately assumed we were lying and was refusing to fix the mistake on their end. We continued to show the receipt and then the manager finally offered to remake it after inspecting the returned food. By this point I am turned off and disgusted with lack of service , lack of communication and lack of resolve. I requested a refund. We are the other chicks. With noodles and all you could taste was sweet flour. The food was so under cooked, flavorless and boring. The best thing was the spring roll. Needless to say - never again BOOO read more

Sarku Japan - Boooooo a waste of time and money - Japanese Near Me - Owings Mills, Maryland

I feel like as I've ordered throughout the years, the amount of food I was actually getting in the container became less and less. The food is alright but I wish I was getting more bang for my buck. read more

As a teenage mallrat, I lived off of Sarku - and Sbarro, obviously (just the S's for me, thank you very much!). Seeing them migrate from the dying mall infrastructure which was once a sign of the excesses of American capitalism, and slowly settle down into outdoor avenue-style shopping centers - which often replaced dying malls - has been a treat. I don't have to park and walk across the entire parking lot of a mall to get some Sarku, which is great since I'm now old and my knees hurt sometimes! This is pretty generic Japanese American stuff - tons of teriyaki and bento box lunch choices, of course. Most come served with some cabbage or lettuce along with rice or noodles. I rather like the chicken teriyaki here - it's not going to blow your mind, but it does the job. This specific location has never let me down - I've gone there while working in the area a few times, as well as whatever time I first checked-in there. Staff is always friendly, restaurant is always clean, and food is always cooked the way I've grown to expect from Sarku. read more

I noticed this place in foundry row. I decided it was going to be my lunch spot. I walked In at 1pm there was only one person in line. Everyone waiting for food and in line is socially distanced. All workers are wearing a mask. Order my food the number one chicken teriyaki. 3 minutes later my food was ready to go hot and fresh. Food quality was good spot on for a sarku. I would return for another quick meal read more

Standard "mall Chinese food". Large portions pretty quick and made to order. I'll try the Bento Box possibly. I actually only stopped in cause they had a $5 a $10 order coupon lol. read more

Sarku Japan - 5. Beef and Shrimp Teriyaki - Japanese Near Me - Owings Mills, Maryland

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Ahhh! Makes you wanna pull your hair out. We just waited 25 minutes for my son's food. Major communication error between order takers and those preparing the food. Another customer waited longer and proceeded to argue because her order was wrong when finally done. They are taking phone orders when they are completely overwhelmed and not able to handle in person customers. Food was decent when order was finally ready. Maybe staffers called out today, but there needs to be a protocol in place to avoid so many unhappy customers. read more

Just spectacularly bad food. Saddens me to think this is acceptable mall food. Avoid this place. Keep driving. read more

Okay so they have a whole new crew in there but they are all Mexican. And I in no way mean that in a way racist way, but I think that speaking only in Spanish around non-Spanish speaking customers is a bit unprofessional. Because when people can't under what you are they assume the worst. And I say this as a Cuban woman who speaks Spanish, I say that to say this, most would probably assume I don't speak Spanish but I do and I understand all the sh** talking they were doing. Also, I visited Sarku Japan on 2/8 and the guy that grabs the trays and puts the lid has horrible customer service! He grabs my food and puts the lid on then starts literally leaning on my container while my other meal was being cooked. Then after he gives me my food I say "thank you" twice and never once got a your welcome or any pleasantries. That is one of my pet peeves because really your suppose to thank the customer. And to top it off this guy was sick! I didn't know that before he started boxing the food when he was walking to the back he had a horrible cough. Covid is still an issue and if you are sick then stay home! Don't be around peoples food coughing like that. read more

Very rude service by Adriany. Was given an incorrect order and immediately returned to notify them. Adriany stared and would not acknowledge me but acknowledged men that came in after me very politely with a hello. read more

Absolutely horrible service to start with. Everyone is standing around doing absolutely nothing. I came in to get sushi and everything was brick cold. I asked if I could be done fresh and I was told NO. With absolutely no one in the store the customer service was awful the manager was awful and the rest of the team didn't know what was going on. No one wants to eat cold food it's unacceptable. They told me that's the company policy but I know that is not the truth. At least three people told me they will never go back because the food is not good. This is the only location that has awful tasting food. Even in the past when I got steak and shrimp the rice was soft almost mushy. The taste was awful. I will never be time to this location again. Shame on the manager to be honest. I would leave no stars but unfortunately I can't. Another customer lost. read more

:-( this is what I get for having high expectations of new restaurants lol. I was excited that Foundry Row was getting an Asian spot so I decided to stop by. I ordered the chicken bento box and was in & out fairly quickly. While eating, all I could think was "this taste like mall food" only to find out this is the Asian spot you can find in most malls. Sad face sad face. Needless to say, I didn't like my food. The service and wait time was great though. read more

Sarku Japan - Chicken bento - Japanese Near Me - Owings Mills, Maryland

Iv been to this Sarku Japan a few times and it's been really good. Not too busy and friendly service. Today I got the steak teriyaki bento box. Added fried rice. The steak is hot n tasty and each item in the box compliments each other. Dumplings plus side salad and 4 Cali rolls. This is a very well mixed meal. read more

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The food lacked flavor and didn't not have the hibachi flare. The gyoza and California rolls are OK. I like the Security Blvd. location better. The food and customer service are phenomenal. read more

We've always liked Sarku Japan as one of the food court establishments and we decided to give this stand-alone Sarku Japan a try. The interior is like a fast food restaurant, slightly more stylish. There is definitely some ventilation problem though, the moment I stepped inside I can smell quite a smoke from the cooking. I understand it is hard to keep the smell off as so much stir-frying is happening back there, but you really wouldn't want the dining area to smell like a kitchen. As for food, waiting time is decent, not as fast as the mall version, but food is plated better. Meat is delicious as always, I love their chicken and shrimp, and the option to boost their amount is quite cheap. The veggies are horrible though, I remembered those to be better for my mall visits--the veggies I had was over-boiled and tasted very bland. Anyway, not a bad option for a quick bite after shopping nearby, plus price is so reasonable, I wouldn't complain much. You can also download their app and order online to avoid waiting. read more

Sarku Japan - Chicken teriyaki with extra chicken. - Japanese Near Me - Owings Mills, Maryland

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I'm a fan of Sarku Japan, I usually see franchises in malls, so I was surprised to see a stand-alone franchise in Foundry Row. The food at this one was good, but I have had better from other Sarku franchises. A friend and I got there about fifteen minutes before they were closing but still received good customers service. If you want something more than burgers or chicken sandwiches this is your place. read more

Let's get this straight off the bat...this is the same restaurant as the ones you see at the mall food court ...a fast food hibachi ... On that level...this is good....a step above the mall version ....just a better presentation of the food...still delicious chicken I still perfer QuickWay but this is a close second Located at the new Foundry Row in owing mills Glad it came to us as a free standing restaurant Friendly staff and quick service read more

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I came in to get the combo first the girl in the front had a attitude I asked for a combo which comes with a egg roll and extra chicken they gave me a chicken teriyaki with shrimp which I'm allergic to and no egg roll and they was laughing like it was funny and the manager was not professional at all this place is horrible and the customer service is terrible read more

I always thought Sarku Japan was only in the mall so finding this was a hidden gem. I always get the chicken bento box and my boyfriend gets chicken teriyaki extra chicken. I'm craving this Atleast once a month. Only reason i gave it 4 stars is because it's not very good leftovers read more

The food was really good and the price was great for such a large portion. I will definitely be going back

I got rice instead of noodles. Worker wouldn't bring food that I already paid for outside. Shrimp and chicken is more like a little bit of shrimp and a whole bunch of chicken. read more

If you have a taste for teriyaki shrimp with noodles please stay clear of this restaurant. The packaging was nice however receiving my noodles and shrimp dry with no teriyaki sauce at all except for the little bit that they give you in the cup on the side ...this meal was disgusting. I would have rather go to a Sakura in the mall than to ever stopped here again. read more

Sarku Japan - 9 - Japanese Near Me - Owings Mills, Maryland

Food was ok. Not overly impressive. Will try other options next time. Had chicken and shrimp teriyaki plate. Veggies were cold and didn't seem cooked well. Expectations were not high so therefore I wasn't disappointed. read more

The owners are extremely cheap. They don't give enough meat. When you order double meat it's as much as a regular order from other locations. Don't bother complaining. They don't care. Rhe Towson mall location is worth the drive Zero complaints on that location. Just went to sarku Towson and the second photo is a regular order. read more

Food was as good as I would expect from a Sarku. Annoyed at the extra charge for fried rice without them telling me because that has never happened to me at a Sarku before. The rice itself had maybe 5-10 peas and tiny square carrot chunks, not worth the extra 50 cent charge. Also, portions are noticeably smaller here than at a mall spot like Towson. I probably wont be coming back to this specific Sarku even though I am a fan of the brand. read more

This sarku always makes it just how I like it and does what you say. And they aren't skimpy on the chicken which is good. The only thing I dislike is on the door it said you need a mask to enter, but I thought the governor stated it was over. read more

Have to start off by saying every time I go to a mall and we go to the food court I always go to Sarku and there is always a line no matter what. When I heard there was a restaurant coming to Owings Mills I was excited. I have to be going there at least once a week and getting a Bento box or chicken and shrimp teriyaki. It is so good and you cannot beat the price. Frequent customer definitely A+ approval. read more

Sarku Japan - Japanese Near Me - Owings Mills, Maryland

Well that was a waste of money. Pretty much just 4 or five pieces of shrimp over some rice, a basic salad with very very very little dressing on it and four rolls which were pretty good. They did not give me enough ginger and wasabi sauce for my four rolls. I won't be rushing back there anytime soon. read more

Foods are good, and staffs are friendly. No complaints! I will always come for the chicken teriyaki bento box!

Not sure of what to say...so I love the teriyaki chicken at Wegmans but it is a bit pricey so I figured I would gamble with Sarku Japan. I immediately noticed the fancy plastic partitioned container and the vibrating discs that they give you when your order is ready. Took the food home, and after the first bite justed stared at the container and regretted not going to wegmans...the food was just bland, the chicken, the noodles, he only thing that I enjoyed was the cabbage. Later that night when I reheated it, it tasted better but not good. Oh, and that cup of sauce that they give you is so salty that it is disgusting...Next time, I will spend the money and enjoy my meal from wegmans read more

Please take my advice do NOT waste time here, they're VERY skimp on the sauce without the sauce the food is disgusting I would much rather drive to Towson or Columbia then to go 5 mins up the street to this place. Do not believe the hype. read more

You really need to check up on your restaurant in Owings Mills MD! It took 30min for six rolls to be made and they were the worst sushi I have ever had! Rice was still crunchy and the avocado was brownish black! I've honestly had gas station sushi that tasted better! This was my first and last time coming here! read more

Great food but the Security Location gives you more food for your buck, the portions seem smaller. The employee at the register named Taylor was a very unpleasant experience. Bad attitude and she rushed me so when I ordered extra meat I wanted chicken and shrimp but she put it in as only chicken without asking if I wanted extra shrimp also. So when I tell her I want extra shrimp too after she already hastily printed a receipt her attitude only became worse. I hate leaving these kinds of reviews. But I would return first bad experience I've had here. read more

I went to Sarku a few days after they opened. It was somewhat busy, I ordered a Chicken Teriyaki Bento Box which has teriyaki chicken, california rolls, rice and some salad. It was pretty damn good. I would come back here again. read more

I got food poisioning!!!! I ate at Sarku Japan Owings Mills for the first time on 7/16/0217 at around 6pm. The food tasted just like it does when I order when in the mall. I was pleasantly surprised. I ordered the chicken and shrimp teriyaki with white rice and vegetables. I ate the food inside the restaurant, almost all of it. After about an hour at 7pm I began to sweat and have the worst stomach pains and cramps I've ever experienced. Needless to say I had food poisioning!!! This was the only food I had eaten all day and I was completely fine prior. I was sick for 2 days after eating at Sarku Japan Owings Mills. I will never return! read more

I am sorry but I was pretty dissapointed with the spring rolls and the beef bento box. Its a shame because this place is very conveniently located. The outside wrapper of the spring roll was delightfully crispy but the filling was mushy, and there was something in it that tasted chalky.....sorry but a FAIL. I am just glad they were free. Now the bentobox: So the first sign that we were going to have a problem is how quickly they prepared the box, there was no way they freshly cooked and/or prepared any piece of it. the salad and the salad dressing were wonderful but everything else needed help. The sushi was very "fishy" which indicates it was old. I ate one piece and threw the rest out. It is he definition of sushi that it is fresh. If you cant do that do not offer it. The dumplings wrapper was "chewy" and too thick. It also was not freshly fried. The filling did not make any impression on me so I guess it was OK. I did like the noodles alot. The beef was decent but not anything special which was a shame. I did appreciate that there wasnt alot of fat on them and the quality of the beef was good. The bentobox as a whole was a FAIL too. Very Sorry. If you want a very good bento box that is freshly prepared and the sushi is fresh go down the street to the place in Woodholme shopping center. Its just a few miles down the street. The price is about the same but they obviously care more about their final product and they make it right after you order it. I wish I remembered the name of the shop . read more