I had very long curly hair. I asked for my ends to be trimmed and have a nice style to change my…read morelook. She proceeded to use her small razor and chopped my hair. She destroyed my hair. She left a tail in the back, and my hair was so short and thin. It exactly 5 years for my hair to grow back the way I had it before. it is sad that some stylist don't listen to instructions and she destroyed my hair.

Great service and the stylists are all professional and talented. They do a great job with color as…read morewell.

A Chicago wedding gave me the opportunity to finally get my hair cut and blown out. I had the first…read moreappointment of the day (9am) with Frankie. Frankie is a great conversationalist and stylist! She listened carefully to what I was looking for and managed to build on the vision. In addition to cutting 3 inches off, she added some layers while keeping it low maintenance. To finish it off, she even put some temporary black spray to cover up my greys. It has pretty good staying power; I only noticed minimal rub off on my pillow. I'm on day two of the blow dry, and my hair still looks great! I paid $45 for the cut and blow dry, not including tip. It was worth every penny for me, not to mention a great souvenir from this trip to Chicago!

EVERYONE PLEASE READ BECAUSE I WOULD HATE THIS TO HAPPEN TO ANYONE ELSE. I had been going here for…read morealmost 6 years solely because of Jessica. I am VERY picky when it comes to my hair and Jessica is a hair god! I would trust her with my hair completley and have never come across anyone as good as her. Sadly due to certain situations she had to stop doing hair. I continued to still go to this place and try Francci, a new person they hired to take jessica's place. The first time I went to her the color completley faded after one wash, even though I made sure to wash in cold water. They told me to come and would fix it free of charge, which i was very happy about! They DID not tell me they were bleaching my hair again about 2-3 days later. After that my hair COMPLETLEY broke off in multiple spots. When I was leaving the salon they kept telling me how good my hair looked, even though it looked terrible. When I got home clumps and clumps were coming out. When I texted francci what had happened she told me it was normal and nothing to worry about. On top of all that they charged me somewhere around $500 from going to dark brown to silver. I understand and was ready to pay that much but when you burn someone's hair off you would think they would compensate you or even give you the service for free. Not to mention during the bleach process she put a plastic bag over my head (I am in cosmetology school and was told to NEVER do that). My head started to get hot and I told her that, and she said "that's a good thing." It got to a point where it was unbearable so I said again to Francci "it's getting really hot" and she then said "oh wow it is hot let's wash you off!" When they took the plastic bag off there was literally steam coming off my head. I was also promised a free haircut and money off my new few services and never got it, even though I continued to go back. Every single time I went back I had more and more problems. There would be times my hair would have blonde patches, as if it wasn't even dyed. There are pictures below to show everything I am talking about. I am just posting this because I would hate for this to happen to anyone else. It's been almost year now and am still dealing with the consequences of my hair being broke off and fragile. They were almost more than unprofessional as one time they had an intern help with HALF of my hair and did not charge me any less for that either. I use to trust this place with everything and now I would never go back ever. Not to mention, Peggie once spilled coffee on my Louis Vuitton purse and said "oops" I attached pictures of my burnt off pieces and tried to compare the burnt pieces to how long my hair actually is (ignore the purple, I did that myself which turned out better and less patchy than going to this salon.)

I have been going to Elle for over 10 years and highly recommend! Over the years I have slowly…read morerecruited my mom and sisters and they all go there now too. I had my whole bridal party get their hair done for my wedding and all the hairstylists were amazing at updos. I have blonde hair and I get complimented ALL the time on the color/shade of my blonde. Kelly does my hair and she is absolutely the best hairstylist and person I know. Elle has a great atmosphere and everyone is always warm and welcoming. They are always accommodating for me if I need to switch an appt etc... I always walk out feeling beautiful and more confident then when I walked in.

Elle is best. I've been going for years and get the best cut from Kelly! They are so friendly. It's…read moreeasy to make an appointment. I'd highly recommend!

Been coming here to see Betsy for 6 years ! Great salon with many talented stylists, Betsy being my…read morefavorite of course. Reasonably priced for Naperville, offering all beauty services including hair, nails and waxing, esthetician services by maggie as well. Shampoo girls are great too ! Perfect salon for men, women, kids, young adult and teens. Established salon serving Naperville for many years. This salon uses mostly Redkin hair products and professional quality hair care equipment.

I had a color and blow dry by Betsy she was fabulous. Also had a manicure and pedicure; Not so…read moregreat I've never had a pedicure with Asian massage your legs but least a couple of minutes.... No massage and the lady did not want to do French so she kept repeating how I should have Color and she loves color and what color would look good finally to get her to shut up I said put some color on so now I have brown frosted ties...NOT ATTRACTIVE! I will go back for hair bit never a mani/ pedi. Continuous racist comments also which I didn't appreciate. Very unprofessional

It is a very cute and sunny shop off Ogden…read more The staff is very accommodating and understanding. Donna was extremely helpful with my consultation and my precise request. I love the color line and products they use. Also, the owner is clearly very passionate about his skill. As Donna was tending to my hair, I observed Aldo. His sculpting of each guests hair, is a true art. I wish I got the name of the kind lady who shampooed me too! She had such a kind and warm energy about her. I believe the energy of an environment improves the quality of results received. The team is great. I loved the environment and results. I'm glad I found a great place where I will be a return client.

The staff are talented and friendly. Very accommodating with appointment availability. I bring my 3…read moreyoung daughters for cuts here as well. I don't trust anyone other than Donna. My girls adore her as well. She gives the best cuts that even look good while growing out. Professional and personable salon. Lucky to have found Avanti when we moved to Hinsdale.

thank you to Shereen for SAVING my hair! I was in dire need of a hair refresh and she delivered-…read moreshe was also super quick to respond and get back to me with availabilities!! She was very sweet helping me choose the right color and cut that would best suit me! I know that I can trust in her with my hair! This was also the fastest balayage I've received and she revived my previous one seamlessly, so so happy I found her I definitely will be back!

I had a friend visiting from out of town that wanted sparkles/ tinsel placed in her hair. Called…read moreThe salon and Jenny was able to accommodate us at a convenient time for all. The salon is clean and the stylists are friendly. My friend loves her sparkly hair!

I've known John for year and I still don't like anyone else working on my hair. I struggled with…read morepsoriasis and I was so insecure with my scalp health. He not only helped me out with products that were safe for my skin, he also educated me on how to take care of my hair. He was indispensable in getting my confidence back. He passes the good vibe check too. He used to be the late night barber where we'd hang with our mutual friend until 2AM listening to classic rock and talking into the night. Now I have my out of town friends addicted and requesting to see him when they're around. Moving out of his old, small studio into this well-kept and inviting salon was the best move for everyone. Everyone here is so easy to talk to and helpful. Salon 811 is honestly the only place I trust to take care of us as clients. I drive almost 2 hours to come back here and I won't be changing salons any time soon.

Salon 811 is a nice spot in the heart of downtown Western Springs. The inside of the salon is well…read morekept and clean. My barber is John Zeman. John is a master stylist who knows how to give a great men's haircut. He is very professional, friendly, and attentive to his clients' needs. He uses high-quality products from John Amico and always leaves my hair looking and feeling amazing. I have been going to him for over a year and I am always satisfied with the results. He is the best in the area and I highly recommend him to anyone looking for a new barber.

Great partial updo for wedding guest! Also, had makeup done and loved that, as well! Would…read morerecommend!!!

I've now come here three times! Once for a blowout (with Dori) and twice for extensions (install…read moreand move-up, by Aneta). Every time has been a great experience and I leave with great hair! Definitely recommend for blowouts, and make sure you keep an eye on their Instagram for their specials!