Great people, very friendly. Funky atmosphere, games, bikes etc. Housekeeping wasn't good at all…read more They came rarely, only emptied garbage cans, replaced half the used towels, didn't replace in room coffee and didn't tidy up.

Nestled in the heart of Seattle's Belltown is Hotel 5, a Staypineapple hotel. This is definitely…read morenot your typical hotel with everything and anything related to pineapples. The beds were some of the most comfortable we've slept on, and everything about our experience made our Seattle trip very iconic. One of the main reasons it was decided to book this establishment was its proximity to every tourist attraction. If one looks at a map of Seattle, you'll notice that three of the main attractions, Pike Place Market, the Space Needle, and the Seattle Waterfront, form a triangle, and the hotel is actually just right outside the triangle. The staff was really helpful, and they explained what room we booked for our stay, the amenities we were entitled to, and what fees were going to be held and charged. This is such a great spot even for one night.

I stay here everytime I come to Seattle. It is in a good location where I can lime to many places…read morenearby, like capitol hill, Pike place, the pier, and neighboring areas for tourists! my favorite part about this hotel is that the hot pot place is right downstairs and its my favorite hot pot place in seattle! its way better than haidilao and I love how i can just go down the elevator, make a right turn, and then I can eat an amazing dinner! the rooms are not bad, not the cleanest but clean enough where I feel. comfortable. I am a hyatt member, so I love how 2 water bottles are complimentary every day.

We had a wonderful stay at the Grand Hyatt Seattle. Our room was spacious, had a huge bathroom and…read morean incredible view of Elliot Bay. The bed was super comfy (we've come to expect that from Hyatt) and the room was very clean. I've always found the people who work at Hyatts to be some of the best in hospitality and the Grand Seattle's staff was certainly welcoming, friendly and efficient, as I've come to expect. The area is very walkable to Pikes Place and surrounding neighborhoods like Capital Hill. All in all, we had a lovely three nights at the Grand Hyatt and enjoyed the hotel immensely.

This place is beautiful, funny and full of heart. Olivia and Tyler were excellent hosts to the…read moreregion and to the building, and I would highly recommend this place to literally anyone.

What a lovely hotel! It is conveniently located in the Queen Ann neighborhood. Onsite secure…read moreparking, pet friendly, cafe & bar - and it's pineapple themed! The best is the most comfortable bed I've ever slept in. Pillows and comforter are like a cloud! Highly recommend this spot!

Loved our weekend getaway! It was our first time staying here. Rooms were updated and stylish. The…read morecoffee bar had a Nespresso machine which is always appreciated. Bathroom was large and beautiful with a lovely large shower. Valet parking was convenient and fast located right by the front entrance. The view from the room was the showstopper. You are literally right in the market and have a full view of the entire waterfront. While the view from the room was amazing, the terrace view was stunning too. The terrace is accessible to all guests, so if you opted for a city-side room, be sure to check it out. This will be our new go to spot for staycations!

JFYI - the parking is $75. They will tell you $60 a day but there is a $15 fee/tax. The breakfast…read moreroom service was mediocre. The room was not ready by the 4p check in. The room was spacious and the bed very comfortable. The location cannot be beat.

This was the most amazing stay. The hotel is in the heart of downtown and walkable to Pike Place,…read moreLumen Field, and a ton of shops and restaurants. There's only a small area for parking in front of the hotel and it's also the spot for Valet. You'll likely have to post up in the travel lane to check in or drop off your car. The hotel has some unique amenities but I wasn't able to use them for such a short stay. The King corner room far exceeded my expectations. It's spacious and felt pretty luxurious. The star of the room is the soaking tub. It's deep and the water is hot. I especially liked that there's a separate shower. The workspace is nice and there are plenty of plugs for everything. The Nespresso comes stocked and is free to use. The mini bar, not so much, and it's pretty pricy. The bed. THE BED! If I could have brought it home with me I would have. It's lush and it smelled good. Like fresh dryer sheets good. I don't think I've ever said that about a hotel bed before. If you need a firm bed you won't like this one. I didn't have much interaction with the staff but when I did it was pleasant. I am definitely staying here again.

We're on the last leg of our week-long PNW getaway. We've had a not the best day today so we were…read morelooking forward to this last stay. They did check us in at 2pm and we had requested to be put in a room with a good view but we were put in the worst possible room. I also got injured so we're having to spend the last night indoors so I'm specially bummed. Next thing was the shower pressure, I had a wound so it was rough. We couldn't control the shower pressure and it was very very strong, the shower was very unpleasant. Anyways, I can't blame it all on the hotel but having asked for a hotel with a good view and gotten an acknowledgement saying they'd do what they could and having gown the worst possible room...it has left us with a bad taste. $500+ for this view is very disappointing.

I had a great stay at The Sound Hotel Seattle Belltown and would definitely consider staying here…read moreagain. I booked it partly because it's part of Hilton's Tapestry Collection, so I could earn and redeem Hilton Honors points. That was a huge plus since I was visiting during the World Cup and hotel prices were absolutely wild: close to $800 a night if I had paid out of pocket! The service was excellent from the moment we arrived. There was a bellman opening the door, everyone we interacted with was friendly and accommodating, and it was always easy to grab an Uber right outside the hotel. One feature I really liked was the little pantry in the lobby. It's basically a self-service convenience store stocked with local candy, snacks, wine, beer, and other treats. You scan everything yourself and can charge it directly to your room, which was super convenient. We used our HHonors stay credit to buy a small bottle of Washington State wine and some local chocolates. The hotel has a really fun music theme throughout, and the design is modern with a Scandinavian-inspired feel. As a Gen Xer, I thought the vibe was just plain cool without trying too hard. Our standard King room had huge windows, a spacious sitting area, and clean, minimalist European-style décor that felt fresh and comfortable. The hotel itself was also surprisingly quiet despite being located in an urban area, so we slept really well. The only disappointment was our view. It wasn't much to look at. I was secretly hoping for an upgrade, but no luck. Not a deal breaker, just a minor letdown considering one side of the hotel affords perfect views of the Space Needle. The location is excellent for sightseeing on foot. We walked to Pike Place Market in about 10 minutes, and the Space Needle was also around a 10 minute walk in the opposite direction. Just be prepared for Seattle's hills! They're no joke, and you'll be going up and down some very, very steep streets to get to the waterfront. There are also plenty of great restaurants, bars, shops, and coffee shops within easy walking distance. One thing I'd mention is that while we felt comfortable during the day, after dinner around 10:45 p.m. we decided to take an Uber back from the Pike Place Market area instead of walking back to the hotel because parts of the area felt a little sketchy at night. Seattle has a very serious problem with drug users and unhoused folks, and they can get a little scary. I feel so badly for them, but I also felt a lot safer in an Uber than trying to walk back in the downtown area that late at night. The Sound is a stylish, comfortable hotel with excellent service, a great location, and a fun personality. If you're a Hilton Honors member, it's an especially solid choice when Seattle hotel prices are high.

I loved this hotel!!! All employees were warm and welcoming! The valet/bellhops greeted everyone…read morewith a smile, opened the front door and waited to see if I needed help after checking in. The front desk had a room available for me a little earlier than normal check-in and had wonderful suggestions for a little snack around the hotel. The room is much more spacious than pictures can show. I really enjoyed the two separate seating areas. The window area settee was the perfect place for a snack and using my laptop to prepare for the next day. The closet has more than just two hangers, which I appreciated being able to hang the clothes that needed to be hung and steamed later. The bed was soft, but not overly so and the charging options on the nightstand helped me keep some of my electronics packed and neat. Being in Downtown Seattle, I really didn't feel like I needed a car. The Sound is situated in a great place to just walk where I needed to go. Less than five minutes away from Westlake where I could catch either the monorail or Link, was very convenient for me. I enjoy walking around to get familiar with the area I'm in and there was so much to see!!! I will be back to The Sound for my next Seattle adventure!

This hotel has a laundry room, so you can pack lighter. It's on floor 8, near the pool. You pay for…read morethe washer & dryer with a charge card. I had a detergent pod but if you need supplies the hotel sells it. See my photos. Of course it also has all the other regular ES amenities like a mini fridge, room safe, free breakfast and evening snack time but I wanted to highlight the laundry room. We easily walked our suitcases over to Amtrak station, less than 500' , which abuts this property for transportation to the next leg of our vacation. The breakfast here is excellent, especially the made to order omelettes. Kudos to their breakfast staff. The eating area is very pleasant & clean too. There is a free shuttle bus from ES to most attractions. We used it to get to Pikes Market, the Aquarium & the Space needle. The free shuttle shows up on the Google Maps App.

Until the employees & their union settle on terms and stop STRIKING I would NOT stay at this hotel!…read moreThey woke us up at 7am with megaphones, sirens, and chanting that we won't get any sleep until they get more pay. The employee that checked us in of course did not mention the strike until after we paid. We were on the 9th floor, on the entrance side and could hear it very well, but honestly I'm sure the whole 5 mile radius could. Also many times throughout our stay we had a 15+ minute wait time at the elevators. There's 4 of them, but sometimes only 2 were running and with as many floors as they have, 20+, that's not adequate. They also do not have adequate seating for their evening reception or breakfast! During baseball season this hotel is NUTS! The proximity to the stadiums is awesome though & their only saving grace during this time. The adjacent restaurant, 30 Coin, not officiated with the hotel, also has an incredibly rude hostess & manager. Their wait times were insane, but it was due to poor staffing cause there were empty tables and bar stools. The staff at Zephyr was much more inviting & kind. They're the ones that told us the strikers were just being greedy cause they are pleased with their pay & healthcare. Maybe these strikers need to go back to college & find a new profession if they aren't satisfied with the life this work can provide them! Taking it out on the guests is shameful!

We went on a couples trip in October. We traveled to Washington and met up with our friends from…read moreColorado and Tennessee. Our last two nights of our journey were spent in Seattle at the Shafer Baillie mansion. I would highly recommend staying here. The location was great for getting to downtown and all around. It is close to the Cap Hill neighborhood with shops and restaurants. There is plenty of street parking in the vicinity. The mansion itself is part of what was known as Millionaire's Row. It was built in 1914 and has been well cared for over the years. When we came back from one evening out, we all gathered in the Library and set up some charcuterie and wine to share from our travels. It was so cozy sitting all together and chatting about our adventures. The rooms are historic with modern conveniences. Our room was the Queen Ann Hill. We slept soundly in our comfortable 4 poster bed. There was a helpful step stool for me to climb up as I am vertically challenged. It has original pushbotton light switches. It had a beautiful full length mirror. There was a flatscreen TV, but we had so many wonderful activities we did not use it. The bathroom was updated but still fit with the historic look. There were two showerheads in the tiled shower. Breakfast was lovely. I, personally, have a great deal of food allergies. There was ample selection that I was able to enjoy just as much as anyone else. There were breads and pastries, jams and spreads, yogurt and fresh berries, and a hot breakfast dish. Hard boiled eggs were available as well as cheeses and meats. There was a coffee bar that was available all day that also had tea and cocoa. We sat at the long dining table enjoying each others company and conversation. We got to meet some of the other guests which added to the experience. If we find ourselves back in Seattle, this is where I will want to stay.

Was in an emergency car charging situation and they were so welcoming to a non guest bumming…read moreelectricity, can only imagine how they serve paying customers! Will definitely be staying here soon.

I had a fantastic stay here earlier this week. Everything from checking in until checking out two…read moredays later was on point. The greeters always opened the door for me, the check-in desk staff were courteous and always had a smile, and the checkout process was also quick and ended with an invitation to return to the property the next time I'm in Seattle. As soon as I stepped out of my Uber upon initial arrival, a staff member walked up to open my door and asked if I needed help with my bags. My room was comfortable in every aspect. The temperature controls worked great, the bed was very comfortable and had an adequate number of pillows, the bathroom was well-appointed, and everything was very clean. The bath towels were large, soft, and plush. The frosted door to the water closet was a nice touch for the sake of privacy if you were sharing the space with someone. The shower was not huge but it was more than adequately spacious for me. There were 2 robes hung in the bathroom (though I didn't use them). The small table and chairs near the window were convenient and comfortable to work from. The view from my room was very nice, especially during clear days when you can see the water and the mountains in the distance. The room was always well maintained after the typical morning cleaning as well as during turn down service. I appreciated the staff placing slippers by the bed and how they always nicely arranged my toiletries in the bathroom, replaced used towels with fresh ones, and even placed things on the table in the bedroom (like my charger, earbud case, eyeglass case, and so on) neatly for when I returned. The bar area at the back of the restaurant was a nice little area and had a table large enough for our group of around 8-10 to comfortably sit at while enjoying a nightcap. My breakfast the day I checked out was also high quality and my server Nathan was pleasant, timely, and honest about prep time of some items I wanted to order but was constricted due to a time crunch. In general, every staff member I encountered was pleasant, eager to help, and always smiled and made eye contact when speaking with me. All in all, I had a wonderful experience and have no complaints. This property is one of the top 2-3 Four Seasons hotels I have stayed at over the past several years. I would wholeheartedly stay here again!

Wonderful location and arrival experience. Staff is friendly and will go out of their way to help…read more Walking distance to many nice restaurants as well as Pike Place Market, Seattle Aquarium, and near the Space Needle.

Great hotel, Great location, Professional Staff, Excellent M Lounge!!…read more M Lounge has Starbucks coffee machine. Doesn't do lattes, but the coffee was fresh! Service was amazing and staff was helpful! Slept great in the comfy bed! Room was clean and tasteful. View was not great, but we were only here for one night! Enjoyed the shower! Pricey hotel but everything is a little pricey in Seattle!

Booked this hotel for one night. My first flight was delayed and despite everything I could not…read moremake my second one. I cannot get to Seattle . This was NO fault of my own. I called reservations who said they would allow me to move the reservation to another night for $800 and waive the cancellation fee $500. The front desk stooge said no, they would not waive the fee. So a Platinum member who always shows up, never complains literally can't get to the hotel and even partial refund. Bullshit. I will NEVER stay at your half ass hotel.