I've had some physical challenges the past two years and finding someone to take over the grooming…read moreof our two Brussels Griffons, was a challenge due to my own fears on who could love them like I do. I turned to Grok and based upon the response I received, I called Chris and what can I say? Grok was right? Well, at least as factual as Grok can pertain to be. What came to pass, however, is beyond what even a search engine can give. In fact, I now consider Chris an extension of my family. She took over where I couldn't and my fur-boys absolutely love her. I can't even tell them she's coming until she's almost here due to the excited barking, running, jumping, and almost knocking me over to get to the door. And I also love her. The comfort she's given me personally was an added reward to the care, and gorgeous grooming she gives to my babies. By the way...the search results on Grok? Here is what was found in my search on Pooch Planet: Key Details * Owner/Operator: Christina (Chris) Ely -- family-owned and operated. * Focus: Luxury mobile grooming in a custom van for small dogs (20 lbs and under). They emphasize low-stress, cage-free grooming with premium products, quiet operation (no loud generators), and personalized care. * Service Area: Serves your area and nearby spots -- convenient for locals. * Reviews: Excellent across platforms. On Yelp, it holds a 5.0 rating (from ~16 reviews), with clients praising Chris's professionalism, personability, and gentle handling. Common feedback: "Super competent groomer," "Makes you feel your dog is safe and well cared for," and long-term clients noting consistent quality. No major complaints appear in recent searches. * Trust Factors: Longevity (mentioned as 18+ years in some listings), personal touch (clients highlight Chris remembering pets and going above basics), and a calm environment. They serve repeat clients reliably, which builds trust for grooming needs.

Pooch Planet is still grooming our sweet boy. We would be lost without Chris. Brody is now a…read moresenior citizen and has more anxiety now. Chris knows how to deal with that and is like family to us.

Tracy's first trip to the groomers and my little scruffy girl transformed into a beautiful pup!…read moreThey took excellent care of her and she suffered no anxiety or distress. Groomers are kind and caring! Very pleased!

We love Urban Groomers. They are caring people that always take great care of our 3 fur babies…read more We highly recommend!

My 2 fur boys and I love the pet supplies plus. I always take my boys to get wash there. Crew who…read moreworks there are so friendly and they were making sure I'm getting enough help. They were also friendly to my boys. I love going there and take my boys to wash. You will save so much money and I believe it's better for the dog owner to wash their own dogs instead of having a stranger to groom your dog. You don't know what's behind the scene! I get to spend good quality time with my boys and they were happy to be cleaned and they are super fresh and they were play play play afterwards ,that makes me happy. I Support 100% local business. I love this self dog wash area they keep this place is so nice and clean. That makes me want to keep this place clean for after customer to use. I thank you so much for all these people that works here and keeping up the business. does.com chewy or Sam's Club or Walmart they can't do this kind of service. I used to wash my boys in my house one of the sink. They make so much mess ,and if you were going to take the boys to the groomers that's gonna cost so much money. If you do it yourself and you know what kind of shampoo you can use and spend a quality time on taking care of your fur babies . They have a value punch card for 5 dog wash. I will recommend that if you have more than one pet to wash. My dogs and I love to go there. It is becoming our customs after wash I get my fur babies some treats.

Glen at store 4318 went above and beyond to help me. I had an authorship order that did not process…read moredue to failed payment. I reached out to corporate because my order showed to still be processing a month later and the buttons to cancel were disabled. Corporate was no help at all. I called the local store and was blessed because I got Glen. Glen is one of the best retail employees I have ever engaged with. He did all he could to resolve the issue. Ended up it was corporate who needed to intervene. So then, Glen gave me 10% off so my pups could get their food. BTW - Bella and Bandit (the pups) said to give Glen a raise. You don't want to lose a great employee who, despite the system being difficult, was super positive and proactive to help us. Seriously- he deserves a raise. He's amazing. Keep Glen happy!!!!

We have been bringing our dog to Autumn's Pampered Paws since our dog was 8 years old (he is 16…read morenow). We trust her completely and our dog always comes out fresh with a cute cut, and very happy! Would recommend!

This place was recommended by a friend. I put in an appointment request a week ago for today's…read moreavailability. They didn't confirm it until 1.5 hours before the requested time. We rushed to take our dog there. No one was there. We called them. No answer. We waited for 30 minutes and still nothing so we left. This seems very sketchy. Will definitely not return.

We scheduled a 4 pm appointment the day before through text & at 3:58 pm I messaged her to see if…read moreeverything was still good since I didn't hear anything about being on the way. She responded with (Yes I apologize I'm running behind at the moment probably will be closer to 6)Decided to keep the groom still at 6:02 she still hadn't showed or communicated anything with me. Life happens but (REALLY BAD COMMUNICATION WITH THIS GROOMER)

If I could give this groomer a negative -100 I would. Katie cut my 3yr old Pomsky (Husky &…read morePomeranian mix) named Mandy hair on Monday, Sept 4th using a 1 -1.5 in blade razor telling me it was best to cut it that short because Texas weather is superhot and she had too much hair on her. However, on Tuesday morning Mandy woke up not feeling well at all and wouldn't eat nor drink and barely moved around the home so I took her to the vet to be checked out. The vet noted she had been shaved by the groomer the day before and ran bloodwork. The bloodwork came back fine not showing anything so the vet sent us home advising me to bring Mandy back in if her situation got worse, which it did. By Thursday, my son noticed Mandy irritated on her back where she often kept sniffing/trying to lick at. On Friday she did it in front of me so when I tried barely touching the spot on her back where she was obviously irritated, Mandy yelped extremely loud in pain and jumped across the room. I immediately took her back to the vet to have the vet look under her short coat of hair so she can see what was irritating her and she instantly found the issue that had been plaguing Mandy since earlier in the week "POST-GROOMING FURUNCULOSIS INFECTION" from Katie's UNCLEANED RAZOR she used to cut Mandy per the vet (see attached pics). I text Katie immediately advising her of this situation asking her to do the right thing and reimburse me for the cut & Mandy's medical bills this week. Not only did Katie not admit her error, she is now refusing to reimburse the full amount I had to pay to save my dog!! (see attached text messages) She actually had the nerve of contacting my vet to try to find any excuse to worm her way out of this mess she created. So I am now taking her to court to get reimbursed for Mandy's vet bills, her meds to recover, her cut, my time wasted, and court costs. I will tell anyone I can to please reconsider using this groomer for their pet. She is not accountable, doesn't clean her tools that she reuses, and extremely unethical by trying to swindle info from my dog vet for an excuse. When we go to court she will definitely see my dogs medical notes though. PLEASE STAY FAR AWAY AS POSSIBLE FROM THIS GROOMER IF YOU WANT TO AVOID THIS FROM HAPPENING TO YOUR FUR BABY!!!

The whole staff is so helpful with any question you might have from products to dog discipline!…read more The store is clean with a nice area to bathe your own dogs. I have 2 Standard Poodles and she does an amazing job grooming them. They love coming to see her!

The staff at both the Colleyville and the Southlake location have been so helpful! The fact that…read moreyou can return food that your picky dogs won't eat is a lifesaver!

I cannot recommend this place enough!!! I will always support small businesses and the owner at The…read moreGroom Room is exactly why. She has been an absolute pleasant to work with between normal conversations, scheduling and going the extra mile! I accidentally brought my dog in on the wrong day and she still accepted her! My dog LOVES them there!

I've been bringing my dog for years to this grooming salon, and I have never been disappointed and…read morenever felt more safe, leaving my dog in their hands. I trust Gabrielle and her team

I purchase most of the things from here because many buy raw food so they are very fresh. My dog…read moreenjoys the variety of raw food and cooked food. My dog became an International Champion from their self-dog bath. Nicole knows a lot about nutrition. Bridgett is clear and nice when you get to know her. Their pale yellow shampoo at the self bath and coconut oil helped my dog's skin improve (due to hormone imbalance), it may come and go or gone but their mild shampoo works far better than my show line shampoo. My dog has not had skin issue for over 6 months :) I'm pleased with this store.

This review is just for Nicole- she is wonderful, welcoming and well informed about various issues…read morerelated to dogs. Initially I was appreciating a $12 self wash section for dogs but soon realized that the store is unique and loved everything about it. Thankyou Nicole - love your store because of YOU! I can say that all store owners can learn some customer service etiquette from you.