The positive: the delivery guys were nice. That's about where the compliments end. The RXO…read moreexperience started with a dud as I got a notice from Samsung that my TV was going to be delivered only for it to somehow disappear and RXO tell me it wasn't coming. 2 weeks later I get another notice of delivery only to once again learn it would not get delivered but that I needed to reach out to schedule a new delivery date. One would think that if they couldn't deliver they would schedule you for the next day or as soon as possible. Nope. I called and got a delivery date for a week later. So now I'm 3 weeks post when I should have received it and I am given a window of 10-2 for the delivery. However, it doesn't show up until about 2:45 and, as a result, I was unable to go to the event I planned to that afternoon that I would have been able to attend had they showed up on time. Oh well, at least the guys were nice!

Worse then useless. They scheduled a delivery with a four hour window of 1-5pm. So far so good…read more 5pm comes around an no info, no delivery. I called the number, no one was working at that time but the automated bot tells me I should expect a delivery between 5-7pm. Not a problem if they are running late. 7pm rolls around and no info, no delivery. Called the bot again and the delivery window is now 7-9pm. I have some doubts, but ok. 9pm is here, no info, not delivery. Bot now says it is tomorrow. I call them when there are people on the office and was told they tried to contact me, which never happened. Then they told me the next delivery time was next week, since they only deliver to my area once a week. No "we are sorry, we'll have it to you today", no nothing. I ask how can they/I be sure I'll actually see them next week since they actually have such a blase attitude on making deliveries and have no issues lying about it. After escalating it within RXO and the retailer (LG), nobody can do anything. I tell LG (who has had this back ordered for two months) to keep their stupid TV I don't want it, and RXO that they are incompetent liars. I then ordered a better TCL TV from Best Buy for less money and hopefully reliable delivery. I hope RXO loses money on having to return the TV they failed to deliver back to LG.

RCM is the recommended representative for Inclinator. Their service professionals are excellent…read more However, as Mel M warns, getting them to answer the phone is almost impossible. I called every day this week and left a message, but heard nothing. I recommend that you just keep calling until a human answers. Sooner or later, they will.

So my Dad purchased a starlift for my Mother whom we thought was coming home from rehab. 4 days…read moreafter they installed it my mother passed away. We've tried contacting this company several times to see about return options as the lift has never been used and it's a constant reminder that my mother is never coming home. When Dad wanted to buy it they were very eager to communicate and now that we are all grieving we can't get anyone on the phone or answering emails. What happens if the chair needs service or breaks will you get the same kind of response???