I ordered a "Giant" size Original sandwich after taking my 1st bite I knew something tasted different... No olives!!! It's literally not an "Original" without olives!!!!!! So, I paid $20for a sandwich that I couldn't even eat!! When I called the restaurant, the manager told me they ran out of olives and they wouldn't have any until Wednesday!! And that if I was looking for a free sandwich it wouldn't be until Wednesday. She was soo rude and offered no solution. She made me feel as if I was bothering her and I was an inconvenience for her... I told her to have a good night and I would no longer be ordering from there ever again, and she hung up on me. Maybe corporate can make this right for me cuz I really do enjoy Schlotzsky's read more

Schlotzsky's - The Original sandwich (giant size) with a piece missing, I took a bite of and my husband ate the rest of that piece of sandwich - Delis Near Me - Temple, Texas

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I wanted to try something different and I was in the mood for a nice sandwich. I have never ordered from Schlotzsky before. I had no idea how to order. I looked at the menu and ordered a turkey sandwich. I had no concept on how large was their bread. I ordered a medium size. When it all was ready to pick up, the sandwich was huge. I shouldve gotten the first one. I also got one of their regular potato chips. The restaurant was clean and the workers were nice and friendly. I ate my sandwich in my car on the way back to work. I thought it was extremely large for a size medium sandwich. I guess for those who want a large sandwich, they will make it for you. But its nice that I can order smaller if I want. You got options. read more

This is the second time we have ordered through their drive through that we were told they did not have turkey or roast beef. Like how are they staying open! Corporate needs to be notified. read more

I just picked up my order from this location. Multiple long strands of hair in my sandwich. So gross... please do better. read more

Must be new ownership... staff is friendly, restaurant is clean, and food is always delicious!

Wife must maintain a gluten-free diet after surviving cancer, last two times we ate there she's gotten sick. Either they're gluten-free menu is not authentic or cross-contamination is happening. Something keeps going wrong. Might not return. read more

Our first time in, and boy was it worth it! Our sandwiches were so delicious, and the service was truly southern! Christine took our order and helped us today! She was so sweet and kind. She had to take the handmade raspberry lemonade tea away as they were getting ready to close, and she comes by every table to ask if anyone had gotten that drink. At first I was so worried thinking oh no did I just drink something that was bad? No! She wanted to ask so she could grab anyone a refill drink before they took away the lemonade! I have never in my life had somebody ask if I'd like a refill on something before they just take it away for the night. Most people just don't care and they'll take it away before you get a chance to get a refill, needless to say that was not the case with Christine! She is a doll, and deserves recognition! Her attitude was that of true southern hospitality read more

Schlotzsky's - My refill cup Christine gave me before taking away the lemonade for the night! - Delis Near Me - Temple, Texas

12/02/23 at 3:45pm. I come to this schlotzsky's in Temple fairly often. But I usually go through the drive through. The ladies have always been so smiley and friendly. Today I went inside. The person who took my order, w/f in her 20s was the most unfriendly service person I've met in a while. She could have cared less that I was there. Same with the person who gave me my order b/m in his 20s. When he gave me the order, he looked in another direction so as to disregard me. No smile, or thanks for coming in from either employee I'm not hoping for for anything out of the ordinary from customer service people, but this was well below ordinary. Just don't get it... can't muster up a smile or a friendly hello or something, anything that says thanks for coming in today. Food is always consistent. Maybe they were all just having a bad day. read more

Friendly, but messed up order, the quality has gone e way down the last 6 months, bread is hard like cut your mouth hard and barely any meat, both Temple and Harker Heights has taken a nose dive under new ownership!! Glad they didn't buy the Killeen location! It's still pretty good!! read more

Don't bother getting the jalapeno cheese bread.... Just taste like bread, no spice to it... If you see a speck of jalapeno you're lucky

This place sucks at everything they do, please see attached photo of what no olives looks like. Good thing I'm not allergic, because I would be dead read more

Schlotzsky's - Olives out the ass, they suck at life - Delis Near Me - Temple, Texas

The good things: a couple of the sandwiches our party ordered were tasty. It wasn't busy. The bad things: customer service was severely lacking; the woman taking our order answered her phone and was texting while taking our order. I waited literally two minutes at the counter before someone asked if I needed anything. Staff making the food was rude. My salad was missing two key ingredients. How does a deli only have two kinds of bread? Their sourdough is NOT sourdough. They forgot bread sticks with our entrees, and didn't realize they'd run out of garlic butter, so they gave us... toast. We wouldn't come back. read more

Don't bother trying the delivery app. It will cancel your order five minutes after you put in your information. No food. Just a credit card bill. read more

I ordered the Pick 2 - salad and flat bread As I am watching The Manager Carla - she is on her phone texting someone with her gloves on then she puts her phone down and puts her gloves hands that were touching her phone into the salad. I confronted her about it and she said she was making her own salad. She then changed gloves and proceeded to make my salad. I know that those dirty gloves were already inside that lettuce container so I asked to cancel my order. If the manager is setting this example I would not want to have anyone there making my food. read more

2nd day in a row I order something Cinnabon. They don't even take the time to throw it in the microwave before delivering it . No body wants a cold cinnamon roll. read more

Schlotzsky's - Cinnamon Center of the Roll - Delis Near Me - Temple, Texas

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Change your descriptions on your menu and your delivery apps. Turkey cobb: You don't have blue cheese dressing and do you have croutons? If you do, I never get them on my salad through drive through or app delivery. read more

Going here on the weekend is a hit or miss but mostly a miss. This is the 2nd time I've gone on a weekend and I paid for avacodo but didn't get avacodo. Check your order before you drive off to make it's fixed like you ordered it. read more

Just made a recent visit on 10/26/2022 Won't be returning to that location went inside to dine in when we parked we seen a female in parking lot thinking she was homeless to my shock she worked there .. hair not brushed dirty shirt walks in before us .. she WORKS there .. watched her get around food never putting on a hair net or washing hands went straight to a manager who clearly seen her appearance and said and did nothing. Floors were dirty tables as well .. GM called me since I left msg and she clearly didn't care .. so I won't return also called health department read more

Very disappointed in the quality of their food! There services has gone down the drain and the food they are serving is crap. read more

Schlotzsky's - This is the Original Cheese, barely any cheese, 2 onions, next to no olives. The worst!!!! - Delis Near Me - Temple, Texas

Despite my instincts saying otherwise, we thought we'd give the drive thru a try and this particular location another chance. The truck in front of us took a really long time to order and got their food very quickly. We ordered only one small sandwich with turkey and guacamole. No sides or drinks. Our order took a really unusually long time to make. Employee seemed annoyed to be there. The paper bag looked like it had been kicked around and was kinda smashed. The sandwich smelled bad. It was wrapped in a very careless fashion. Didn't even sample it, straight in the trash! Not going back. Should shut this location down. Other reviews confirm its gone down hill. read more

Do not order online takeout! The online menu is much more extensive than this location offers & you won't find out until you drive through, and after your card has been charged, that they cannot fill your order. In their defense, they did attempt to call 5" before my order was supposed to be ready, but I was running other errands & in a situation where answering my phone would have been very rude. They did however comp the one item on my order that they carried, but I will need to wait a few days to see if my $ is actually refunded to my car. Update: Another inexcusable error. We received the wrong order in the drive through. How do you return an order when your passenger is eating as you drive on the interstate?! read more

Schlotzsky's - This winged insect was in the ice in my drive through drink. - Delis Near Me - Temple, Texas

I pulled u to the window and the guy at the window was picking his nose. That is so nasty and on top of that he was very rude. Worst place to eat do not come here. read more

Ordered via app to Temple restaurant. Poor attention to detail to orders. I go to pick up my order and as I pick up the bag I asked it the garlic bread inside bag bc they forgot it the last Jen . " yelp" I asked for my cup for my drink she goes back to working on orders totally ignoring me . I finally get her attention then. I walk out door realize she had also not put my chips I. The bag. This time manger comes up to wait on me and explained what I needed she sighs and hands it like it was such an inconvenience. . Get home realize my cup of potato soup is in my half full and missing the cheese and onions !! How about improving your customer service and paying attention to the details of your orders. You are not a cheap sandwich place and should get what you ordered correct read more

My wife has celiac, so she must eat gluten free. We called Schlotzsky's in Temple to check on their process and spoke with Jeff. Even with the COVID situation this Schlotzsky's has a process for making a gluten free sandwich. When we got to the restaurant we asked to meet Jeff because he was so polite on the phone and wanted to thank him. He actually made the sandwich himself to insure they provided a gluten free and not just gluten friendly sandwich. Thank you Jeff for the amazing customer service!! Bob and Deb read more

I waited 27 minutes in the drive thru. It took them 5 minutes to even take my order. When I got up to the window I saw a gentleman just standing there playing with his fingers. I'm very disappointed in this schlotzskys. I've been here a couple of times and the service isn't that great. People seem like they don't wanna be here. read more

I usually don't complain but this place has gone downhill. The girl at the register acted like she didn't want to take my order which she got wrong so they had to end up remaking one of my items. Their drink machines never work correctly and it looked like no one has stocked or cleaned recently. When I got home my sandwich I got had barely anything on it. Very disappointed. When you spend $45 for three sandwiches and drinks you would expect it to be worth your money. Hopefully they get it together because my family and I love eating here, but it will probably be a while before we come back. I will say the one gentleman that handed me my order was nice and helpful when I needed one of my sandwiches remade because it was the wrong one. read more

Not bad for a quick lunch, though I will warn you on something; a large sandwich is really large and isn't meant for just one person, at least not to be eaten all at once. I was surprised at the sheer size of it, almost the size of a medium sized pizza, cut into four. I had to take half of it home and give it to my kids because it was just too much, even for a man of my size. I love that they have access to the fancy coke machines with the varying flavors than can be added, though I have to say that an Orange flavored Coke Zero isn't exactly good, it is an option you can select and I always like to have options! I had a large angus beef and cheese with chips and a drink. The sandwich was great! Just huge and surprisingly easy to eat. I was expecting a sandwich this large to take some skill to keep together in order to eat, but it help up pretty good on its own. read more

horrible Staff, I had worked here for some months and honestly I could say worst staff and management ever I would feel bad for the next person to work here because there is always constant drama, lazy staff, management abusing power, and Horrible cleaning. there are always fruit flys, flys, and more other bugs like roaches and grasshoppers. I wouldn't be surprised if anyone who works here will go through the same hell as I and have a hard time like I did. If anyone wants advice for this place Don't work here because you're just setting yourself up for a headache. There is a few good ones but some are willing to take advantage of you and abuse their power it's an embarrassment of a business and the food isn't even all that I could make the same sandwich for cheaper. I would rather eat subway then eat here anyways nothing is cleaned properly so be self aware when it comes to your food because there is a guarantee to be substances onto your bun or crazy amount of lettuce if I could I would rate this place 0/10 read more

Was very disappointed that this place has gone downhill. Place where as dirty and food tasted old and staff was unfriendly. At one time this was a very nice shop. Must have changed owners. We could not find a clean table and we were the only ones in the place. read more

I called in on 2/17/20 for delivery using the Waiter app. Approximately 1 1/2 hrs later I received my order. When I called the manager informed me that delivery person had not showed up. After he informed me he didn't know when that might happen, I had to tell him I didn't want soggy sandwiches that had been sitting around. I should not have to tell him that! I've always touted this particular establishment as the best I've ever had. I've been eating at Schlotzsky's since they started at the little house on Congress. Still think they're great but disappointed in management & I would think they would drop Waiter App & find another alternative for delivery. Not everyone has the ability to go to restaurant or drive through. They may need new management too. read more

Food prepared fast. Staff looked unhappy. I had an original turkey sandwich and it tasted just like I remember it. Had not eaten here in years. Not bad. Average service. read more

Dirty restaurant. Super filthy restaurant. I was scared to even eat on the table. Bathroom where a total mess.

DO NOT GO TO THIS PLACE. they left my meal sitting on the countertop for multiple minutes and I had to walk up to ask if it was mine and they didn't even apologize for not bringing it to me. Bugs everywhere and the bathroom is trashed. As I was watching another customer complain, one of the workers asked me rudely if I needed anything and rolled her eyes. read more

Literally asked for 2 sandwiches and without 2 ingredients and got both of them all the way mid day and while it wasn't busy.

RUDEST WORKERS EVER! Restaurant was so dirty and had bugs crawling on the floor. Me and other customers had to return our orders to correct them and one lady returned it 3 times! Do not ever come here read more

I love schlotzsky's sandwiches. One of my all time favorite sandwiches is the Original. But I will never come back to this location ever again. This location is dirty, my friend smushed a cricket on the carpet, and the communication between the workers and customers is just a disappointment. Additionally, I'd rather take a piss outside than in the trashed bathrooms. "Understaffed" my ass. read more

I don't even know how to represent what a horrible horrible experience I had today with this place. All I can say is save your money and go else where. I use to love going here. There employees are very very rude now. Nothing like what it has been in the past. read more

Good food, exactly what you'd expect from Scholotzsky's. This location is MEGA crowded, so that was a turn-off for me, but I'm sure it's not like this all the time. read more

Try the new improved salads! YUM Great location...service never disappoints!

Management needs to organize a bit better. Line is out the door, table not clean, carpet and tiled messy. Staff not in a hurry by any means. Wet napkins at counter. Still waiting for to-go box. Waitress going to other tables now, so went to get to-go box myself. I was crowded out of line by waitress, kitchen staff finally got box for me. read more