Ed responded very quickly to my post, worked with my schedule and was able to come out within a few…read moredays, and had a good understanding of the issues we were having. After the treatment he had a suggestion for how we could treat our yard ourselves as well. He followed up by phone and is polite and gregarious. Would gladly use his company again

I called this pest control that answered their phone, was professional and courteous. Although he…read moredoesn't handle squirrel removal he gave a solution that fixed the problem. He suggested having trees cut that allow roof access for squirrels then referred me to a company that removes squirrels. I set the appt fir tree trimming and squirrel removal. Although I didn't use his card meant if, and when I need pest control I will surely use him. His customer service and "communication skills" are unbeatable. If that's any indication of his work then he's the one to use. Thank you sir for your help. I added pics for other customers with the same issues. Call this company to determine what the critter is that does this.

My experience with orkin has been absolutely HORRIBLE. I pay monthly, like every single month, and…read moreI haven't received service in my last 4 times. Something always comes u. And all they say is sorry. literally do NOTHING to fix the issue. And my pest problem is nowhere near resolved. I don't recommend ANYONE to use orkin. it's a waste of mone.

Do not use this company. They say one thing about their contract on the phone and change when you…read moremeet. They try to get you to lock in. I told the guy that's not what I was told and there's the door. They did this I found out to my elder neighbor and told him he had to lock in. Beware!!!!

John is so helpful, honest, punctual, and professional. After our first service we knew that he'd…read morebe our guy while we live in the area. His pricing is more than reasonable; to the point that I believe he should be charging more. Every pest/rodent control service has been thoroughly explained and handled. We have signed up for his routine inspections and he offered another discount! I would definitely recommend to friends and family.

Excellent Service; Very Knowledgeable;…read more Great Communications And Impressive Follow-thru We use yelp and several other online services to identify and use top rated providers nationwide and while they have not all been to the quality their reviews implied - this provider and John (the owner) exceeded our expectations We had an issue we had never encounter in over 20 years with the property and wanted it investigated, addressed and eliminated asap and that's what these folks did I reached out at 7am; they contacted me within an hour; scheduled the inspection asap and took care of the problem in no time and Followed-thru as promised a couple of weeks later to make sure all was in order. If you need pest control services, these folks were no BS and real in their service and commitment. Will definitely use them again.

Great experience with Sean! He thoroughly inspected our house inside and out, set up traps and…read morebait, and sealed a couple of potential entry points. It's been almost a week, and even with all the rain, we haven't seen any mice or signs of mice since his visit. Very happy with the results and would definitely recommend him!

Sean was a true professional! Had same day service from when we started to chat and came in and had…read morethe problem under control in just a few minutes. He was personable and had various payment methods. Would definitely recommend to anyone who is looking into the service.

Today I learned that pest control and wildlife removal are different companies. This is a pest…read morecontrol company but they connected me with a wildlife removal company (Rapid Wildlife Removal). If you have mice, rats, or bugs - that's pest control. If you have squirrels, raccoons, or snakes - that's wildlife removal. Unknown animal gnawing in your attic? Go for wildlife removal since they can handle larger animals as well as mice. My issue ended up being mice, but it was nice to have a trapper ready for whatever was up there rather than needed to call someone else in.

called inquiring about service. big problem with language, he didn't understand me and I didn't…read moreunderstand him. hung up, calling someone else who understands English! be careful!

I've had a positive experience so far with Raven Pest Control. The first technician who came out…read moreseemed either newly trained or possibly in a bit of a rush, so the initial visit wasn't as thorough as I had hoped. However, when Troy followed up, the service completely turned around. He was extremely thorough, professional, and knowledgeable -- inspecting every area carefully, explaining what he was doing, and taking the time to answer all my questions. What really stood out was how much Troy cared about providing real value, not just a quick fix. He gave me helpful, easy-to-follow suggestions to prevent future pest issues and made sure I understood how to maintain results between visits. My pest situation is still being handled, but I already feel a big improvement and peace of mind knowing Troy is overseeing it. I'm giving 4 stars only because of the first visit, but overall, I've been very pleased with Raven Pest Control's follow-through and customer service. Troy deserves special recognition for his professionalism, attention to detail, and genuine care for his customers. Highly recommend -- and if you can, definitely ask for Troy!

We were managing for the last 3 years with just the small sugar ants. Then came the big carpenter…read moreants and I'd had it. We filled out the form for Raven Termite and Pest and they called us with an estimate, then had someone our within days. Chris was/is our tech and he let us know that he'd put granules in the yard and spray inside and outside of the house. We had concerns as we have pets but he assured us they'd be fine. He went through and let us know to stop using the baits, so we picked them up. He scheduled to come back a week later and treat again. We were informed if we saw anything after that to call back. Today I saw 2 giant carpenter ants in an upstairs room, so I called and Chris will be back Thursday to treat. The process has been painless and easy.

I'm not a big reviewer, but must spread the love with others! I was referred to Bay City from…read moreanother contractor friend. From the initial contact with Nick, (Owner) to setting up the appointment with Kim ( I believe)and Tim the master expert has been truly a wonderful experience. When Tim arrived, he introduced himself pleasantly- asked me to confirm my concerns and went right to work; without rushing me or the job. He meticulously looked around every inch of my house, while educating me about pest control. Not only did he do that, he also caulked around my AC unit as a precautionary measure. Tim also advised if I should have any problems, not to hesitate to give them a call. This company has integrity. They went above and beyond my expectations. The added bonus, its family owned with many decades of service; and the price was well below my budget. Thank you Bay City Pest! Your company has proving from this first service that I will call you for all of my future needs. Be Blessed!

What a great experience with this company. From the first phone call until the job was done was top…read morenotch! They were prompt, professional, very personable, knowledgeable and reasonably priced. I highly recommend this local, family owned business!

Poor communication. Still have the problem! After we first moved in, we noticed there was ants…read morepretty bad in multiple rooms. They came out the first time and said to give it a few days after treatment and we shouldn't see anymore ants. After about two weeks, the ants were worse. He came back out and did a different service. Again said give it a few days to a week and they shouldn't return. The only lasted about 2 weeks and the ants were back. We have tried to contact him again numerous times over the past month with no response at all. We have sent pictures and videos. Multiple messages. Nothing. No response. He "accidentally " texted back last week after a month, thinking we were a different customer. When we again told him we are still having problems he said he had to check the weather and schedule. Still haven't heard anything and the ants are just worse and worse.

I've had an outstanding experience with Roe Pest Control. Last summer, I had a lantern fly issue,…read moreand this year I had a mouse problem. Both times, Chris was professional, quick, and extremely educational. He not only solved the problem efficiently but also took the time to explain what was happening and how to prevent future issues. His expertise and friendly approach made a stressful situation much easier. I highly recommend Roe Pest Control for anyone needing pest services -- they truly go above and beyond!

Terrible service by lazy people who barely do the bare minimum and expect you to keep paying. DO…read moreNOT USE THIS SERVICE!!! I cancelled my service and was still charged the next month.

Shahid is ABSOLUTELY Amazing!!!!! Very friendly and always gives such amazing customer…read moreservice!!!!! He talked me through the process of exterminating the inside and outside of my house. Showed me every thing he did to keep my home safe from bugs and rodents.

Seth was excellent! He's a great addition to the Pest Czar team. He did a very thorough check of…read moreall bait traps, even finding one that we had forgotten about. He helped identify possible entry points for mice on the exterior wall and plugged them. Seth is knowledgeable, professional, and friendly. Highest recommendation!!

Fast, responsive. German cockroaches not seen after the 3rd visit. No new mouse spoor after the 2nd…read morevisit. Well done